Castillo de Sol Apartments

Calle Gran Canaria 16, 35130 Puerto Rico, Gran Canaria Spain
2 star hotel

Overview

Ratings summary

Brilliant
301
Good
258
Average
102
Poor
27
Awful
28

Rating by feature

  • 4 room
  • 4.5 pool
  • 4.5 beach
  • 4 service
  • 4 dining
  • 4 amenities
  • 5 value
  • 4 food
  • 4.5 cleanliness
  • 5 location
 

123 Traveller reviews from Holiday Watchdog

Best holliday ever !!

5
Brilliant
by

"Went to Castilo del sol in October 2008. First time EVER ALONE !!! I had the best time ever. Rooms are basic but very clean. Nice little balcony with sea view. Staff are fabtastic , especially Lorreine who is an absolute star. Underneath the hotel is the best place to eat on the island. Minanas is wonderful with fresh food and lovely atmosphere. Any other singles reading this dont bat an eyelid about going alone. I had a fantastic time.People wont let you be alone and you can be totally selfish about who you sit with or what you do. I loved the place. Went back Jan 2009 and staff remembered my name .Another great week except it wasnt as sunny. Only heard one complaint. The music from the town drifts up at night and its quite noisy on upper floors.I was on second floor and it was only faint but people higher up were complaining."

Holiday details

  • Travel date: Mon 27th of April 2009

Great apartment, great weather, great time.

5
Brilliant
by

"Having booked a last minute deal our options were limited - but we struck gold with Castillo del sol. Rooms are great for the price. Spacious, well equipt and extremely clean! We didnt spend much time by the pool or bar so did not get to know the staff like other people may have but even so they were exceptionally friendly. Lorraine, the entertainment lady works so hard and cannot do enough for you. If we had taken the children, she would have been a god send!
Now, onto the much talked about STEPS. We were expecting, from previous comments on trip advisor, a climb of gargantuan proportions. God knows what kind of fitness levels these people had. We are in our forties and could jog up these by day (with shopping) and have a brisk walk up them at night after a large meal and several drinks (me wearing heals!) Even at a leisurely pace they would only take 5 mins max. Did not use the pool as it was freezing but this is the case with all hotel pools in the canaries even the 5 star ones! We never ate at Castillo but loads of other people did and it looked very nice. We spent most evenings in Minanas (Restaurant under Castillo) WHAT FANTASTIC FOOD! Juan is such an excellent chef, I got loads of receipe ideas from him. Peter is from Newcastle and has a cracking accent, and is so funny. Early bird prices when we went were 9 euros for 3 courses (changes daily) and a chefs special board for under 15 euros (3 courses again) as well as an excellent menu. You will not find food like this in any other restaurant. Definately not run of the mill. (Missing you already guys)
This holiday for us was based around Scuba Diving. By far the best set up in Puerto Rico is PR Diving in the Europa centre. Kevin and Nina make you feel at ease, whatever your diving capability may be (Which cant be said for the other guys we tried.) If you have never dived before they will take you for a Discover Scuba on the local beach, to feed the fish bananas! This is by far the best and most relaxed way, with other dive centres they expect you to through yourself off the rib backwards. Not good for a first timer. Although Nina and Kevin are up in the Europa centre, no worries they will pick you up and drop you off at your resort. Tel. [-]. web address www.prdiving.com email [-]. They offer a professional service with a relaxed atmosphere, full training and a wide choice of boat and shore dives.
We will definately be going back to Castillo del Sol, next time with the kids, who will be diving too!"

Holiday details

  • Travel date: Wed 18th of February 2009

loved the sun

3
Average
by

"accomodation basic but clean only complaint sun did not reach pool area until late morning lorraine very nice person kept everything going but was not a pest"

Holiday details

  • Travel date: Wed 17th of December 2008

We love Lorraine!

5
Brilliant
by

"Excellent if you have children. Lorraine the entertainer keeps them entertained most of the day and night. Fishing, mini golf, For the adults she does a pool tornament , aqua aerobics and water polo.And she doesnt hassle the hell out of you like some entertainers or even speak on the mic before 12 which is good for the hangover people.The pool bar is good value for money with a happy hour buy 1 get 1 free between 8 and 9 every night. Yes the accomodation may be a little shabby But you get what you pay for. Rooms include a cooker 2 hobs and a kettle. Any problems and maintenance sorts them out same day. Maids are in most days. Receptionists are lovely and very helpful. 2 flights of stairs down and you are in the main complex. The hotel has good entertainment on at night . Bird show, reptile show, blues brothers, robbie williams and more. Plus bingo and quiz. Good decent sized pool and balconies. My daughter is 10 and she loved every minute. We would definately go and stay there again.Just remember to Take the wee sheets off the bed and you will have a peaceful nights sleep."

Holiday details

  • Travel date: Fri 28th of November 2008

Latest Review!!!

5
Brilliant
by

"Thoroughly enjoyed my stay here at the Castillo and can assure every one they should ignore most of the negative comments about staying here.

The Hotel pool is cleaned daily, having seen it done with my own eyes!!! Chemicals are released overnight into the pool and at around 8 AM a man physically cleans out the pool with brushes etc.
The room we had 108 was 100% spotless and completely clean when we arrived. NO COCKROACHES. The only bad point was it took three days for a maid to start to clean and tidy up our room daily. After which wet towels were replaced and beds were remade on a daily basis.
The Hotel Pool Bar was brilliant. Drinks served to order without any fuss and food/snacks freshly cooked too. Nothing was ever too much trouble for the bar staff concerned. Just what you need on holiday!!! The Hotel staff from Security guard all the way through to Receptionist and Maids were very polite and friendly too.
I always make a point of treating all Hotel staff the same way I expect to be treated back by them. Be friendly to them and they will do the same back to you!!!
The dreaded STEPS!! Yes there are alot of steps down from the Castillo into the Town but you had plenty of choices and shortcuts for your return to the Hotel!!! Steep steps, not so steep steps or even just walking up the road which the taxi used. Common sense here folks as you just took your time when climbing up the steps anyway!!!
Be wary about the Restaurant below the Castillo called Minanas. Very good reviews but I had to send back to the kitchen my raw uncooked fish. I have also heard since from other holidaymakers of having to send back uncooked food as well. Expensive to eat here so this should not be happening.
Finally I have to mention Lorraine. The Hotel Entertainments manager. She was brilliant to everyone, young or old. She is a wonderful person and you could not fail to like her. Yes she did her job well but she was like your best friend as well.
Overall, The Castillo was a good place to stay and would happily return here."

Holiday details

  • Travel date: Thu 20th of November 2008

best holiday

5
Brilliant
by

"Rooms were basic but EXCEPTIONALLY CLEAN and comfortable. ALL staff were more than helpful, and very polite and friendly. Pool area is extremely well kept. Views are BREATHTAKING, DAY and NIGHT.Commercial centre below, with numerous shops and bars, as well as a variety of restaurants, both LOCAL and BRITISH. There are quite a lot of steps from the apartments to the COMMERCIAL CENTRE below, but this is the case for ALL hotels and apartments, not just the CASTILLO DE SOL, due to all accommodation being built into the hillside. However, Its a small price to pay for the beauty of the resort, and its character. ENTERTAINMENT AT THE CASTILLO DE SOL IS FANTASTIC!! LORRAINE, who is British, fills the DAYS and NIGHTS, and never seems to stop. With FUN IN THE POOL, such as AQUAGYM and WATER POLO, plus KIDS GAMES, to MIMIGOLF, TABLETENNIS, POOL and SLOJEN. Thats just in the day. At night there is entertainment also, with different shows, such as a ROBBIE WILLIAMS tribute, bird shows and dancing, as well as fun quizzes BINGO. She takes time out to speak to everyone, each day, andshe definitely makes the holiday. Can'twait to go back next year!!!!!"

Holiday details

  • Travel date: Thu 13th of November 2008

Loved it!

4
Good
by

"we were absolutely amazed at how good the apartments were for the price we paid. we were expecting a real dive for 220 quid and a 2* but it was just what you needed for a weeks sunbathing holiday. the weather was fantastic, staff really helpful, room was cleaned everyday and beds and towels changed every other day. it was rather noisy at night with the nightlife down in the valley of Puerto Rico and its a 160steps to climb up to the apartments from the resort centre but apart from that it was fantastic, would definately go back again and would recommend it to anyone."

Holiday details

  • Travel date: Tue 10th of July 2007

Too many steps!

2
Poor
by

"Just returned from a weeks stay in these apartments, 17 - 24 March 2007. Weather was fab, 28c most days.

Accommodation is basic, 2 star rating but apartments are relatively clean. Towels changed 3 x a week, bedding changed once during our stay. Pool area is well kept & also clean.

This complex is high up on the hillside - a good 25 minute walk from the beach & about 5 mins from the big shopping centre.

We counted 194 stairs from our 1st floor apartment to the nearby shopping centre / path to the beach - we're both young: mid-20's & fairly fit but these stairs *seriously* are a real killer.

If you think that you might go out in the morning to beach or shops, back to apartment later to change & then out again in evening for meals, drinks etc.. Thats 2 trips down & 2 trips back up 194 stairs a day.

No good for people with low fitness level, any sort of mobility problems & certainly no good for those with buggies / small children.

We would certainly not choose to return to Castillo De Sol because of its location, but might stay elsewhere in the resort.

Puerto Rico is a fairly big, over-developed, touristy resort. Tacky shopping centres with big neon signs. Think Blackpool but with sun & you get the picture. Not quite what we were expecting!

Good things / Tips: Mogan is beautiful, take the glass bottom ferry, takes about 30 mins but well worth it. Picturesque, colourful, Canarian village, described as a 'little Venice' because of canals between shops, houses etc... V nice harbour with some v expensive boats, lovely quayside restaurants.

Amadores beach is lovely, white sand. We found it was v quiet on Friday as everyone tends to go to the tourist market instead.

Eating out - Oscars Del Puerto is by far the best restaurant we found in Puerto Rico. Its on 1st floor overlooking the harbour / beach near where the glass bottom ferries are.

Bad things / Tips - Try & avoid the big shopping centres as you get hassled by lots of people trying to sell you fake watches / jewellrey, others trying to get you to eat in their restaurant / drink in their bar.

Near the beach there are loads of people trying to get you to buy timeshares, join holiday clubs etc... best advice: dont make eye contact, keep walking & say no thank-you, dont get into any conversation at all with them as once they've got you you'll never get away!"

Holiday details

  • Travel date: Sun 25th of March 2007

great!

3
Average
by

"me and my boyfriend stayed at the castillo de sol apartments for 14 nights, and we loved it, the staff were friendly and there was always someone there to solve problems, not reccomended for people who dislike cats or people who dont find walking easy as it is very hilly and is alot of stairs, but overall we found it great."

Holiday details

  • Travel date: Sun 4th of March 2007

Basic Accomodation, tacky resort, lovely island

2
Poor
by

"We stayed in Castillo de Sol in February 2006 (7 nights). The apartment block is showing its age but the accomodation provides the basics you would expect from a cheapish self catering block (definitely no frills).

Our first apartment developed electrical problems (cooker overloading the apartment circuit). Whilst the staff (who are reasonably helpful) tried to sort it out (with a couple of somewhat unhelpful attempts to suggest we got the cooker too wet (we didn't)), they didn't succeed in fixing it (one new cooker later)and we were moved along the corridor after three days. The electrician and the room staff were great though so full marks for having a go, they were really nice about the whole thing and no nastiness.

The resort itself is spoiled by a horrid shopping/entertainment centre - very very tacky with all of the usual suspects pubs and bars playing really (and I mean really terrible music) until 4am (v.poor sleep). It really is a blot on the landscape and is way past its sell by date - Stevenage shopping centre is better (and that isn't saying much).

No time share pests (my pet hate), but the usual smart alec banter to get folks 'a buying. What is 'give it a rest' in spanish ?

As most hotels and apartments are on the sides of the valley - 1/Expect no escape from the noise and 2/ The elderly and disabled will find the hills heavy going, but there are plenty of cheap taxis. This is not a quiet holiday destination, but maybe teens and kids would enjoy the action. Having said that - there are plenty of older adults wandering around and there is no end of entertainment if that is what you like.

Hmmm apart from that it is ok - bulldoze and rebuild the shopping area with good sound proofing and Puerto Rico ain't half bad really.

After the rant I will admit to having a really nice holiday. We rented a car for the week and found Gran Canaria to be a beautiful island with extremes of scenery (craggy mountains, pretty coastal villages). We had an amazing drive into the interior of the island and although the mountain roads are a wee bit scary I'll never forget the amazing views.

Las Palmas GC is a sophisticated city with brilliant clothes shopping. We went Scuba Diving for the day and would love to do more. So if you are a bit independently minded using the package trade to "get you there" car hire is a must if staying in Puerto Rico as it is very self contained.

It was freezing when we left England and T-Shirt weather in Gran Canaria so we were happy."

Holiday details

  • Travel date: Sun 12th of February 2006

Ok

2
Poor
by

"This appartments not suitable for persons with fear of cats,hights,walking difficulties,there is a large pool although not kept to the highest of standards,rooms are clean and staff are friendly ,the island is a very beautiful place and once down the the main complex there is plenty to keep children happy but dont forget your purse and dads wallet, the beaches are vey clean with lots of good places to eat/drink,taxis are very good and cheap,try harleys bar ladys its one for you good laugh.
take care and enjoy your holiday"

Holiday details

  • Travel date: Thu 1st of December 2005

fab

5
Brilliant
by

"For what I paid for this holiday for two adults I was more than impressed. With the recent refurbishment I'm glad I chose this hotel. The decoration of the hotel has been tastefully done. Its bright and airy with good furnishings.
I had a room on the ground floor which was perfect.. it was quiet, cool, close to the pool and bar and reception. The staff i dealt with during my 4 night stay were very helpful and pleasant and always had a smile. If you have mobility issues you will struggle with the 164 steps you walk up to the hotel, however taxis are at a reasonable price.

like most of the hotels in Puerto Rico the beach is in close walking distance as is the shopping center which has numerous restaurants, bars and shops."

Holiday details

  • Travel date: Wed 16th of March 2016

Rating breakdown

  • 5 Location
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 4 Service
  • 5 Value
  • 4 Food
  • 5 Cleanliness
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Top traveller tips for Castillo de Sol Apartments

  • annlesley2000 by annlesley2000

    "Excellent been going for past 6 years "

  • annlesley2000 by annlesley2000

    "SAN MIGUEL resturant shamrock and harp pub!! "

  • by

    "Nice place . Good mix of ages , young and old mix well everywhere.Nice atmosphere "

  • by

    "MINANAS next door to Castillo de sol. "

  • silverdad by silverdad

    "Lively for all age groups... Funny Boys drag show... top class... "

  • jetski by jetski

    "Lively, entertaining and very friendly. "

  • jetski by jetski

    "Minanas for food and the combo trip "

  • carolinka_88 by carolinka_88

    "san migueal in shopping centre "

  • Marzi by Marzi

    "Lively town, very friendly people, great bars! Going again this summer! "

  • Marzi by Marzi

    "Shamrock bar, Fibber Magees Niteclub, Puerto Mogan/weekly market "

  • littomissdiamond by littomissdiamond

    "Go exploring to the other side of Peurto Rico much nicer !! "

  • littomissdiamond by littomissdiamond

    "Beach is worth a visit "

  • fasterbaby1 by fasterbaby1

    "Minanna's underneath Castillo del sol, San Miguel in the main strip definitley go on the Super Cat "

  • kell24 by kell24

    "great place to visit for sunshine in the english winter "

  • lynz18 by lynz18

    "Very hot! Great nightlife and lots of water activities down at the beach! "

  • Kurt by Kurt

    "We love Puerto Rico - been there 18 times "

  • jillo by jillo

    "friendly, comfortable and relaxing apartments "

  • bradley by bradley

    "Basic but clean excellent entertainer for all the family "

  • Pete & Laura by Pete & Laura

    "Been going to Puerto Rico for 8 years now and it just keeps drawing us back each year. "

  • shazza by shazza

    "dont go if you are travelling with infants "

Castillo de Sol Apartments is also called

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  • Villas Del Sol Apartments
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