Hotel Eugenia Victoria
30 Traveller reviews from Holiday Watchdog
"From searching for a holiday in Gran Canaria as we have been before and loved it each time, going on jet2 website the whole experience has been fantastic, everything organised worked like a dream, transfers from the airport to the wonderful welcome on arrival, beautiful hotel, wonderful food and service, luxurious spa with amazing facilities all in with all inclusive paying guests, we do not have any negative comments, it is a jewel in the crown of Gran Canaria and a definite bookmark for return visit. One of our best holidays on the Island. 7 days is not long enough so next time we will go for 2 weeks, The pool bar is great for lunch if you do not want to eat in the restaurant at lunch time, the variation of food is suitable for all tastes and diets, this hotel one of the Bull hotel chains ticks every box for a good relaxing well-being and entertaining holiday. "
- Travel date: Fri 6th of January 2017
First Class Hotel.
"The hotel was fantastic everything that you would want to make the perfect holiday. Cleanliness first class, food excellent staff very helpful and friendly. They took pride in their work and made you feel really special. Plenty of variety at meal times and the pool snack bar was excellent something for everyone."
- Travel date: Sun 21st of August 2016
pride gran can at euginia victoria
"cannot fault the wonderful staff in this hotel they worked so hard to make our stay fantastic.the food was excellent ,the wellness centre amazing ..and we took full advantage of all it had to offer.there was entertainment every night for those who chose to stay in .the pools were clean and pool bars offered excellent choices.my partner and i will most deffinately be reccommending this hotel to all our friends and will be returning next year .a great big thankyou to all the staff there who although rushed off there feet daily always presented with a happy smile x"
- Travel date: Wed 22nd of May 2013
"I stayed here in mid May 2012 with my girlfriend (we are 28 and 31 years old). We managed to get cheap flights so therefore spent a little more on the All Inclusive element than was required however this was well worth it. The hotel is near to the main ânightlifeâ (all within about 20 mins walk). I donât know if it was slightly out of season however the nightlife wasnât up to much, which didnât particularly bother us. It is a fair trek to the beach (about 45 mins) however this again wasnât really a problem - I believe a bus service runs from the hotel but didnât see/nor ask about thisâ¦.
The hotel consists of about 800 rooms I understand and would estimate it to be about Â¼ - 1/3 full. This meant there were no problems getting a table at dinner or two sun loungers (didnât stop some guests getting up at the crack of dawn to reserve their favourites which they used for about an hour a dayâ¦) This aside, the pool was lovely and you were able to find slightly more secluded areas from time to time. The sun was on the pool area from about 10am until 7pm and with the rooms south facing this was indeed a bit of a sun trap - this meant the large pool was a lovely temperature throughout. The pool area had a bar along with an additional terraced bar which served snacks throughout the day. The service ranged from decent by some of the waitresses who attempted to overcome the language barrier to some grumpy old waiters who made you feel like you were an imposition when asking for food! A huge range of drinks appeared to be available however I stuck to the beer which was fine! The white wine was also decent, very dry and quite pleasant - compared to most in Spain and surrounding! Other areas exist where you can help yourself to beer/soft drinks/ water which was good.
The food was of a decent standard (good for an all inclusive Iâm reliably informed). A good selection of fresh food, frequently replenished along with a manned grill where a variety of 3-4 foods were prepared at all sittings. Always something to keep you going - and if not, snacks were available all day.
We never ventured to the rooftop area where I believe nude sunbathing was permitted, although with the skimpy garments worn (or not!) by some of the older guests at the pool there wasnât a huge difference I imagineâ¦.
Each day at around 5pm we went to the Wellness Centre situated below the hotel. This was free for all inclusive guests and was a thoroughly enjoyable bonus. The heated pools and Jacuzziâs were really pleasant after lying in 30 degree heat. The steam room and sauna were available too but be warned - a pair of skimpy trunks covering your modesty was obviously too much too some of our fellow guests!! And as a rule of thumb, it appeared that for many, the more of you there was the less you covered upâ¦
The entertainment wasnât up to much but to be fair wasnât aimed at us. The predominant 60+ German/Dutch audience appeared to enjoy themselves judging by the dance moves on display (this was more entertaining than the live act!) That said, all guests were well behaved - no drunken louts as Iâve experienced previously with younger crowds. There were quieter areas to go for a drink if you so wished and there was no issue with taking drinks to your room if you preferred.
Overall a very enjoyable holiday. Great weather, great facilities and no hassles. The food is good and I could see why so many other reviewers say they will go back. I wouldnât go back to Playa Del Ingles unless it was all inclusive as the area appears to be in decline - perhaps a sign of the times and not exclusive to this resort.
David & Linsey
- Travel date: Mon 28th of May 2012
will deffo be back
"this hotel in brilliant food is lovely with loads of choice pool area is large plenty beds and staff are very helpful. the rooms are a bit dated but very clean , the wellness centre is to die for i would deffo stay here again. rooftop jacuzzi is special "
- Travel date: Sun 13th of June 2010
"The hotel deserves a good rating. The place is fantastic. All inclusive is the way to go. Massive selection of food and drink. The drink measures are huge and not limited to local brands. Included in your stay is the use of the Wellness centre, which has spas and hot tubs and a dead sea room, where you can float in silence with only the occasional spattering of fake rain to disturb you. Also included is free wifi and the use of an internet cafe. Huge pool and plenty of beds. Hottub on the roof gives a 360 panoramic view of Playa.I would most definitly stay here again."
- Travel date: Fri 26th of March 2010
Gran Canaria is a great destination for...
"Gran Canaria is a great destination for all ages and this is why we booked this holiday. We were a party of 4 adults and 3 children, ages, 14, 13 and 9.
The reception staff were extremely helpfull and spoke very good English and accomodated our every request. Thank you.
Rooms were of a very good size and they were cleaned daily and to a good standard.
Food in the restaurant was excellant and varied, with food available at the pool snack bars, ( from 11.00 - 4.00) suitable for all of our party.
Ice creams were available from the outside bar and no limit was set on how many were asked for. All bar staff work extremely hard on the pool bars and the selection of drinks is excellant also.
The entertainment was the main reason for the score of 8 out of 10. The daytime enterntainment was very limited, (and not particularly in English) you had to really hunt it out, and the evening entertainment was inside!!!! The outside entertainment - A duo who played each night in a 'summer house' with a tamborine and keyboard, were not really disco!! and not really sure what?
Most guests are Dutch but this was fine as most speak English, so not a problem.
The curtesy bus to the beach was excellant and always on time and they local shops and bars were also good value and within easy walking distance of the hotel."
- Travel date: Sun 21st of September 2008
the overall holiday itself was very good...
"the overall holiday itself was very good, the place playa de ingles was lovely, a place you could go to live. the hotel, i would not go back to unless i went in a big group as this hotel is definatley dutch based. there was not 1 english person there in our 1st week, just a bunch of ignorant staring dutch people. the food was not very nice at all and being all inclusive we were very dissapointed as for 2weeks i lived on chips and bread rolls for my tea. if you decide to go all inclusive definatley check out the steaks cookd on a hot stone they are beautiful. the pool area is gorgous as with the overall view of the hotel.rooms are clean and the maid on the 2nd floor is a darling, she tidied every single thing up in our room every day. you can get any drink from the bar inc smirnof in the all incl wich we have never found at any hotel befor. if you like a woman drowning out the tune of titanic with a tambourine and a man playin the keyboard this is the hotel with the entertainment for you!it was pathetic.that was a downfall on the hotel. thank fully in the 2nd week sum scottish and english arrived and our 2 weeks got better. i would go bak to this hotel but in a large lively group because the hotel itself was lovely. xx ages 19 and 20"
- Travel date: Tue 19th of August 2008
Brilliant hotel. Very clean and spacious...
"Brilliant hotel. Very clean and spacious.the food was lovely with so much choice. It is the nicest food we have ever had abroad.The staff were very helpfull and the reception staff spoke very good english.The wellness centre was very relaxing and we visited this on several occasions. The only problem we found was that there were many german and dutch guests at the hotel and my son who is 16 was looking around for company of his own age but unfortunately he did not meet anybody else who spoke english. I think that they could improve on the evening entertainment on the terrace because it did get very repetitive by the end of two weeks.The location was very central and we would definately reurn to this hotel again after we have lost all the weight we put on during the holiday!!!"
- Travel date: Sun 10th of August 2008
I really enjoyed my stay in this hotel....
"I really enjoyed my stay in this hotel. We travelled with the My Travel team who were willing to help whenever possible. The hotel was clean and well equiped with all a family would need. I, normally when I go on holiday find myself dusting about the place but there was no need to here as it the cleaniness amonst the staff/ rooms etc were far above what any four star hotel would be. The food during the stay was brilliant. My family and I was not sure if we would eat all our meals in the hotel but ended up doing so because they were an absoulute delight. There were a variety of dishes to consume each day and we never had the same dish more than once. I would recommend this hotel to any families with teenage children. My sons met some wonderful friends whilst in the hotel and are still in contact two months later. Gran Canaria as a place is wonderful. The landscapre and climate is one of the best that my family and I have experienced. We have already booked our May term holiday for Gran Canaria staying in the same hotel and I expect we will be booking for the summer months also. I would give this hotel 5* for all aspects and would recommend this hotel and Gran Canaria as a place to anyone. Absolutely superb!"
- Travel date: Wed 25th of June 2008
Writing this review from the free intern...
"Writing this review from the free internet access at the Eugenia Victoria! So thatâs a good start. Weâve had a splendid week in 28 degree September sunshine.
In common with others, our niggles are only minor - but with plenty of hot water at all times of the day or night, comfortable beds and clean sheets changed regularly and with spacious rooms - weâre happily relaxed before heading back.
So, the niggles? Hotel a bit jaded around the edges (would have a higher star rating if it were given a bit of modernisation), sleeping area is darkly sinister, restaurant staff seem to be there for the money and a bit android.In fact, no coffee at dinner was another niggle, as was the repetitiveness of the menu - but then again we simply chose to eat out, and away from the dinner crush on occasion. Yes, mostly Dutch, Germans and Spanish - but weâre in a foreign country!
Yes, the evening entertainment was crass (I just didnât get the Dutch miming contest?), but nip into a nearby hotel and see the Platters Revisited (excellent) or down to the Roma at the beach for Elvis every night (also excellent). Oh, and donât avoid the drag shows either - I found myself enjoying that more than my workmates might be comfortable with!
Reception staff were very good and helpful from our original welcome to our departure, offering us a late check out room at no extra cost. Special mention for the absolutely superb spa - this alone would take us back here - the best Spanish one in a hotel that weâve come across.
- Travel date: Mon 1st of October 2007
Hotel was very good and clean. The Rece...
"Hotel was very good and clean. The Reception staff were very helpful. The rooms are very spacious and are very clean. However, we arrived at 1am in the morning and the temperature was 38 degrees - due to a storm coming in from the Sahara, and there was only a ceiling fan which was definitely not sufficient. We feel that we could have given the hotel 8/10 if there was air conditioning in it.
The food was very good, lots of choice - we would suggest you upgrade to All Inclusive as we did when we got to the hotel - well worth it when you have two children with you. However, a bit disappointing when some people were NOT All Inclusive and were not being charged for drinks etc - especially when we had paid extra for the upgrade.
The pool area was very clean and well maintained. It was great to see the hotel staff removing towels off sunbeds if they had not been used within an hour of putting towels out. The towels were removed and taken back to the Reception desk. This was a good way of stopping people hogging the beds. A very good holiday but the entertainment needs addressing as outside it was a combination of two men and a couple singing the same songs every night - a little boring.
We had a great holiday and would definitely go back to the hotel - but could do with thinking about air conditioning in the rooms."
- Travel date: Wed 22nd of August 2007