Hotel Escorial & Spa

Avenida de Italia 6, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain
3 star hotel

Overview

Ratings summary

Brilliant
417
Good
385
Average
114
Poor
32
Awful
14

Rating by feature

  • 4.5 room
  • 4.5 pool
  • 4.5 beach
  • 5 service
  • 4.5 dining
  • 5 amenities
  • 5 value
  • 5 food
  • 5 cleanliness
  • 4.5 location
 

33 Traveller reviews from Holiday Watchdog

great holiday at escorial

5
Brilliant
by

"I'm just back from a weeks holiday at the Escorial and had to write my review. My advice to anyone thinking of going here is definately go and book this hotel.
The hotel itself is lovely,nice big rooms,(we were on the 6th floor with views of the sea to one side and the hills to the other,the sun also worked its way round in the afternoon so it was nice to sit out with a drink before heading out at night and it was cool in the morning). The TV only had 2 english speaking channels,but who goes on holiday to watch telly anyway??
The food was plentiful and loads of choice, although geared slightly towards the mass of german and dutch holiday makers, no-one could say there was nothing there they to eat, chicken, fish, beef etc, also bar snacks available all day , pizza,chips, burgers etc.
The drink is also good,smirnoff vodka and johnny walker whiskey,you have to ask for these though, as if you dont, you will be given the dishwater brands. You can also get jack daniels and coke, at 3 euro's a time, which is a bargain, as the same drink in any pub will skin you 7 euro's.
the pool is big and clean and in the sun all day. There are plenty of sun beds and chairs and the rooftop solarium has a jacuzzi and plenty of sun beds (as well as a nudist section!). The views from here are amazing, you can see right down to the sanddunes.
the wellness centre is perfect relaxation and a great place to chill out and definately worth a visit. There is also a mini bowling alley, pool tables, snooker table and internet cafe with free access 24hours a day.
All in all, the holiday was great value for money, the hotel is lovely and if anyone is thinking of this hotel, just book it and go. We used seguro going from Prestwick and everything went smoothly from the minute we left until we came home again.
All I would add is there are many nationalities in this hotel, but dont be put off by this, as they are all friendly and courteous, although listening to the entertainment staff tell you everything in 5 different langauges is quite annoying sometimes, but nonetheless, a good holiday was had by all."

Holiday details

  • Travel date: Sat 28th of June 2008

Excellent Hotel

5
Brilliant
by

"Excellent hotel stayed for 7 nights.

Good buffett breakfast, lunch and dinner.

Hotel was full of Germans but hotel staff very friendly.

Good wine at the bar and you can take wine to your room.

Excellent all inclusive hotel with great wellness centre."

Holiday details

  • Travel date: Mon 16th of June 2008

first class

5
Brilliant
by

"excellent hotel and very good value for the money paid, excellent food with wide choices, and usually very hot unlike some other hotel with buffet service, rooms spacious, and good sized balcony, the facilities in the basement area have to be seen to be believed, with amazing gym, indoor sea water pool, snooker, pool, 10 pin bowling, free internet access, card tables, sauna, entertainment is not something i stay in the hotel for as i always go out in the evening, but the all inclusive aspect at the bar is remarkable, inasmuch that you can have, international brand spirits free, johnnie walker red & black label, smirnoff vodka, at no extra charge, when you consider that outside the hotel in a bar with entertainment it costs 5 or 6 euros per drink of spirits with mixer it is an amazing deal, you can help yourself to draught beer and soft drinks, staff were efficient but never looked as if they were happy at their work, only complaint about the restaurant was at breakfast if you wanted toast the toaster took an eternity to get the bread looking anything near to toast, so i just stuck to bread rolls"

Holiday details

  • Travel date: Sat 17th of May 2008

Great break

5
Brilliant
by

"I recently spent a week at the Escorial with my family for my fathers birthday and had high expectations having read recent reviews, we weren’t disappointed. We paid £350 for our hol which proved great value for money. The Wellbeing centre is excellent as good as if not better than the Thermo spa in Bath, with various pools and treatments if required. The gym on site is well equipped and spacious with a good sized games room with bowling and internet. The food is good, with good variety there is a hot plate with a chef cooking meats and fish daily. The drinks in the all inclusive package are excellent with proper brands like Smirnoff and Jack Daniels a self service tap for beer and soft drinks, with nice touches like half bottles of wine which can be taken to your room, cava and a chocolate fountain. The rooms are spacious with big balconies with TV, fridge and AC if working! The grounds are nice particularly at the rear of hotel where there is a Jacuzzi and play area. The pool is adequate but a little tight around it for sunbeds. The vast majority of the hotel staff are very hardworking and good aside from a guy behind the bar (you will know who he is) and a couple of reception staff who are miserable and unhelpful. The location is fine 5 mins from beach and close to bars and shops. The entertainment at hotel is ok with some good shows like magic show and flamenco dancing and some dodgy i.e. German Chas N Dave combo!
There are a couple of downsides to the hotel, there is only 1 bar which does get busy at night and can be a nuisance if you on the roof balcony as long way off. A few of the front of house staff can be rude and not very customer friendly and the hotel is predominately German, however the good things far outweigh the not so good and if you are looking for a relaxing week away where you want to unwind and relax I would definitely recommend this."

Holiday details

  • Travel date: Sat 10th of May 2008

A Great week at Escorial

5
Brilliant
by

"We were impressed by the public areas of the hotel. The indoor pool was beautiful, but was available to children only between 9-11am, and is more of a spa than a swimming pool. The outdoor pool was chilly, but that's to be expected in March. It's only a few minutes to walk to the beach. The treatments in the Wellness Centre were excellent and reasonably priced. The food was plentiful and of a very good standard although, as usual, not great for vegetarians. The chocolate fountain was a great favourite with our family. The staff were helpful and polite. We stayed half board and it was good value. Beers and coffees were cheap to buy at the bar, although most people seemed to be all-inclusive.

There were few children in the hotel. Those that were had a games room with table tennis, snooker, bowls and internet access. There was a mixture of nationalities, but more Germans than any other.

We will go back to this hotel next year, but note: there is very little space for parking hire cars. Parking on the street means you have to pay. Also, our room needed refurbishing- especially plastering. However, it was huge, and we had a lovely view, a large balcony & fridge, beds were clean and comfortable, the bathroom was fine, and maids came in daily, so we didn't mind. The evening entertainment was not great, apart from the flamenco dancing."

Holiday details

  • Travel date: Thu 3rd of April 2008

Can't fault it

5
Brilliant
by

"This is the first 7 day sunshine break we've had where we would both return.
Our room was a ground floor family room - we are two 50+ers. Very spacious, very clean and french doors close to bar and pool.
The pool was warm and sunbeds were easily available all day (no 6am bagging them). There are also sunbeds just away from the pool which are in the sun.
Staff were friendly at all times.
We were AI (£75 extra pp) and the food was plentiful and varied. In between meals pizza and chips served at bar (if you want it).
Drinks were never restricted. Serve yourself beer on tap - half or full glass, named brands available, cocktails etc. Wine was served by the glass, half bottle or by the bottle any time you wanted it. Nice to have aglass or two on the balcony when you felt like. No little plastic cup stinginess. If you were polite and orderly the staff were happy to serve you all day but we saw no-one take advantage.
Entertainment was brought in and was varied but actually got some people dancing. I managed to handle a real python one evening!!
Clientele mostly German but we struck up nice conversations with a Finnish couple and a Belgian couple in the bar in the evenings. How the Europeans put us to shame with their language prowess and keeness to speak English!!
Hotel is a short walk from beach but smack in the middle of most amenites.
It was half term but there weren't many children there so it wasn't a noisy experience.
The "Wellness Centre" is an amazing facility - huge gymnasium, indoor spa pool, bowling alley, pool tables, table tennis, darts and about 6 internet stations. There is also a rooftop solarium with jacuzzi.
I'm quite a sceptic when it comes to hotels and their ratings but, as I say, we'd go back again with confidence.
We booked with XL - no problem but no rep on site. We were the only two (XL) at Escorial. At the pick ups on the way back I don't think any of the other guests had had as good an experience as us.
We recommend this one!!"

Holiday details

  • Travel date: Fri 29th of February 2008

Good value for money

4
Good
by

"As others have said, this is a solid 3 star hotel with some added features.
The roof-top terrace with jacuzi was great and overall no problems getting sun beds there or by the pool. The sun does move off pool area in the afternoon but there are also beds in the garden.
The indoor pools are super although there was confusion over whether our teenagers could go in. One sign indicated youngsters uner 12 could go in bofore 11am implying open access above that age ut others signs indicated adults only after 11am. We had some fall out over this but the facilities are great.

The food was plentiful although after a few days it is quite similar choices. generally fresh with vegetables and always one dish cooked to order. No problem accessing drinks all day on the all inclusive package.

The rooms are tired but have all the essentials. We were disappointed that having requested a sea view we ended up overlooking the motorway. the hotel was full and we could probably have moved part way through the week, but unless you are guaranteed a high floor you may not get clear sea view anyway.

Evening entertainment generally poor.
We ate out a couple of evenings- nice restarants nearby at Parque Tropical complex.
We were the only british there. Mainly germans. No major problem but they all seem to stare at you which can be off-putting although we learned to stare back. it was quite funny really."

Holiday details

  • Travel date: Sun 17th of February 2008

Escorial Hotel Playa Del Ingles January 2008

4
Good
by

"I would recommend the Escorial as excellent value for money in an excellent location. This is rated as a 3 star hotel but has amenities and facilities well beyond this class of hotel. As well as a large gym, it also has a 'wellness centre' which only opened in 2007. This comprises of a hydrotherapy pool, a fantastic salt pool, saunas, steam rooms all free for hotel guests. Treatments such as massages etc could be booked but they had a charge as would be expected.
The outdoor pool was a good size and there were plenty of sunbeds spread around the large grounds.
The twin bedroom was large, well furnished with a large fridge and a good size bathroom which had a deep bath with a powerful shower. The water was always lovely and hot. The balcony was large with a rack for drying washing. Whilst the views from the balcony were of other hotels and a mini-golf course, we considered ourselves fortunate that the balcony got the afternoon/early evening sun...great for watching the sunsets with a glass of wine! We were aware of a busy road in the distance when sitting on the balcony, but couldn't hear any traffic once the balcony doors were closed.
We had booked half board for a week over the New Year. We arrived too late to have an evening meal as our flight was an hour late: as we checked in we were invited to partake of a cold meal which they had prepared for us and some other guests who also arrived late...this was very much appreciated. The dining room was large with plenty of staff and operated on a buffet basis. The food was fine for fish/meat eaters but with only limited choice for my vegetarian companion..this wasn't a real problem and somewhat anticipated so we had planned to eat out every other eveing. We mentioned this as our only criticism on the hotel questionnaire so if enough people comment on this it may improve. The hotel reception staff, and all staff were very friendly and helpful.
There was entertainment of various forms each evening but we tended to only catch bits of it before going out/returning. The New Year's Eve Gala was very good with a free present of champagne, wine and biscuits in the hotel room and even more free wine on the tables with the meal. At all meals the staff seemed very relaxed about guests bringing in their own drinks as there was no drinks service in the dioning room (the bar was just outside the dining room). On some evenings we brought in a bottle of wine not bought in the hotel but noone seemed bothered about this!
The location of the Escorial was great for us....in a quieter part of Playa Del Ingles but has bars/restaurants nearby and is walkable distances from the clubs etc. The bus terminal was two minutes walk away with great services to most places on the island. Just beyond this bus terminal was an amazing promenade which stretched for miles in each direction and gave great views of beaches and coves. If you like walking this promenade gave access directly to the sanddunes at Maspolomas which led to another great promenade at Melonares. In the other direction you can walk along beyond San Augustin.
All in all, a hotel which suited us well and I would be happy to go back to. Most of the guests were German (all very friendly) so if you want to be surrounded by fellow Brits this wouldn't necessarily suit you
Doreen Drews"

Holiday details

  • Travel date: Sun 13th of January 2008

more time needed at escorial

4
Good
by

"just returned on 02/11/2007. 6 days in this hotel are just not enough. wellness centre (gym, salt pool, hydro pool, steam room & sauna) were out of this world . bar staff were pleasant and service was quick. all inclusive drinks were international brands but you had to ask for them by name. tia maria and baileys had a charge of 2.50 euro but considering the size of measures we had no complaints. food was good and varied. rooms cleaned and linen & towels changed daily. in all we would have no problems recommending this hotel to anyone."

Holiday details

  • Travel date: Sun 4th of November 2007

excellent hotel

5
Brilliant
by

"Having just returned from this woderful hotel I thought i would update the reviews available. We stayed for 10 days on an all inclusive package. We booked through travel republic and it was excellent value for money. The flights cost more then the hotel. There is inlimited food and drink all day and most of it is help yourself, no waiting to be served etc..The staff were helpful, friendly and very efficient, if you had any problems it was resolved that day. The hotel is fab, loads of facilities, lovely fresh water pool, games room with banks of free computers with internet access, bowling lanes, massage chairs etc..a cool and safe environment for all youngsters...our 9 and 12 year old often spent the heat of the day down there. There is also a roof top solarium with jacussi, a well centre underneath the hotel that had a salt water relaxation pool, hydro massage pool, whirlpools, water bed meditation room, sauna's, plunge pool etc...the facilities were stunning and all included in the price. Food was good and so much of it, be prepared to put on weight! Rooms were ok with all the usual facilities, good air conditioning that cost 2 euros a day, cleaned with fresh linen and towels every day! Most of the tourists were dutch, german, spanish, swiss, belgium and french. Hardly no english which was perhaps a good thing? I would recomment this hotel to all, the foreign teengers and young adults were lovely and all spoke fluent english ( put us to shame) We even went out with a large party of them one evening and had a great time. They were pleasant, well mannered and throughly enjoying them selves. Lots of families with young children and babies and lots of couples of all age ranges. The hotel suited everyone. Large gardens with hot tub, a hard working entertainer who provided good quality activities, water polo, shooting, archery, aqua areobics, exercise classes, bingo! childrens club etc...but none of it intrusive or noisy!
We are frequect visitors to the canaries and like the climate..however we were there when the great fire started and the temperatures reached 47c with strong winds that felt like a fan oven. This lasted 3 days and then returned to the ususal and pleasant hear of 27-30c with a cooling wind. The fire cut all electric and water one evening, so the whole hotel went down to the pool and enjoyed a midnight dip! it was great.
The only recommendation i made to the hotel was to provide towels for by the pool. Other than this I could not fault the hotel. Gran canaria is lovely with plenty to do. A really good bu service, picks up and drops off right outside the hotel and will get you to most destinations..taxi's are cheap as well. We went to Palmitos park (sadly no more as it was burnt down in the fire), aqualand and go karting. Hubby and friend windsurfed every day and said it was the best ever..they wind surf around the world 3 times a year! See photos to get a general idea of how great this hotel is!"

Holiday details

  • Travel date: Sun 5th of August 2007

Excellent value at the Escorial Hotel, Playa del Ingles

5
Brilliant
by

"Just returned from a 5 day stay at the Escorial (not my first). The hotel is improving, and in many ways is more a 4 star than a 3 star hotel. Its facilities - especially its wellness center - are extensive and fun. Most guests are from Germany and Northern Europe - and all are courteous and well-behaved. I went as half-board, but then upgraded to all-inclusive for just 15 euros per day extra: it's a real bargain because the basic all-inclusive covers just about anything you might want to eat or drink, all day and up to midnight. Late morning, want a coffee: just step to the bar and ask. Want an early beer, just help yourself. Like an after dinner drink, just ask; the bartenders off major international spirit brands, and the local Spanish wine at dinner isn't bad. Plenty of variety at all three meals, and always one or two dishes cooked to order while you wait. The pool area is large enough, there are plenty of loungers and the water is heated in the winter. There is even a rooftop solarium that is very pleasant, with a great view - although you need to tie down your towels when the wind picks up.
The rooms are roomy, the bathrooms well-equipped, with a bathtub (with shower), hairdryer and nice towels, changed every couple of days (as are the nice sheets). Bedding consists of 2 single beds rolled together, mine was comfy. Each room comes with a large balcony (with a nice sofa and table and drying rail). The room is well equipped, including a decent television with dozens of European and North American channels, a nice long desk to work at, free WiFi (that works in the rooms as well as in the public areas of the hotel, and a ceiling fan. Air conditioning and the room safe are a little bit extra, but the room con is probably only necessary in the summer months; I didn't need it. The Escorial's staff are very friendly and obliging, especially the servers in the main dining room (buffet style meals), at the bar and the wellness center and at Reception, Most staff speak some English, many German - as well as Spanish. For all this - and its good location - the Escorial strikes me as something of a bargain; it's certainly full in January and February."

Holiday details

  • Travel date: Thu 27th of February 2014

Rating breakdown

  • 5 Location
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Excellent facilities and food at the Escorial

5
Brilliant
by

"Spent a week at the end of February at the Escorial Hotel (a return visit), which proved a success. It has notably generous spa and gym facilities, including a ‘dead sea’ pool, as well as a nice outdoor (heated) pool. On the roof of the hotel was a sizeable sundeck with loungers, a jacuzzi and a toilet. Almost all of the rooms are standard doubles, with a sizeable balcony and a well-equipped bathroom. I didn’t need the air con this time of the year, but in the summer you might want it (at 2 Euros per day). The bathroom has a full-sized tub, along with a good shower, and a hair dryer. There was plenty of hot water. The bedroom is roomy, has a full-sized TV and a refrigerator; the beds were comfortably firm. Wifi was available throughout the hotel. Most guests are either half-board or fully-inclusive. The half-board is very reasonable, and the all inclusive is a good deal if you expect to spend some or most of your afternoons around the hotel (or like to drink). All food is served buffet style in a large dining room, which is very pleasant. Best bit is the cook to order chef – for omlettes made to order at breakfast, and a choice of cooked to order meat or seafood dish at lunch and dinner. There was always a wide range of food choices. Beer and wine is not included in the half-board, but is brought to your table by waitresses, and inexpensively priced. The ground floor public areas are roomy and there are plenty of chairs just to sit down and enjoy a coffee or drink after dinner. The staff were very helpful and friendly, didn’t mind my poor Spanish, and many spoke German as well as Spanish; a few had reasonable English. The clientele is mainly German and Scandanavian, but I heard French as well. Everyone was polite. This is not a luxury hotel, but it is better than its modest three stars would lead you to believe. It’s comfortable, located conveniently and serves better food than most hotels I’ve visited. Its facilities are as good as most 4 star hotels. A great find, I thought."

Holiday details

  • Travel date: Tue 5th of March 2013

Rating breakdown

  • 4 Location
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 4 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness
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Top traveller tips for Hotel Escorial & Spa

  • foxy lady by foxy lady

    "try it, it was a good all round hotel, love it. "

  • Philip001 by Philip001

    "EXCELLENT FAMILY HOLIDAYS FOR ALL AGES "

  • calamitykaz by calamitykaz

    "Jumping in the waves in the sea "

  • senior traveller by senior traveller

    "use the wide range of facilities "

  • senior traveller by senior traveller

    "Go either half board or all inclusive (the former if you expect to use the beach most days) "

Hotel Escorial & Spa is also called

  • Escorial Hotel
  • Escorial Playa Del Ingles
  • Escorial Hotel Playa Del Ingles

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