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Reviews summary

4
Good
365 reviews
Brilliant
153
Good
142
Average
47
Poor
13
Awful
10
  • 4 room
  • 5 pool
  • 4 beach
  • 5 service
  • 4 amenities

3 Traveller reviews from Holiday Watchdog

very nice place

4
Good
by
Reviewed 30th August 2011

"had two weeks stay very clean and tidy ,very friendly staff,The only thing that spoilt it was on week two people putting out towels on sunbeds then going to beach all day we have stayed here before and this never hapened before."

Holiday details

  • Travel date: 25th August 2011
  • 4 Beach
  • 4 Room
  • 5 Pool
  • 5 Service
  • 4 Amenities

This holiday was my first abroad in a wh...

5
Brilliant
by
Reviewed 19th May 2006

"This holiday was my first abroad in a while, so I was very anxious to get there, my first impressions of the outside was that it looked a bit dingy because the sign was dirty, however when we where shown our room I was very surprised, the area was very clean and the bungalows were very nice inside. We were self catering and we were given a bungalow which had a microwave and a gas hob which was sufficient and allowed us to cook what we wanted, unlike some holidays I have been on. It is ideal if you are looking for some quiet time, however the place is central to everything, the beach was about 10 mins walk away along with all the shops. The Yumbo centre was literally around the corner so you always got back safely and quickly. One mention in particular about the complex was the swimming pool it is fantastic, it goes all the way around the complex so not matter which part you stay in you have a part of the pool to yourself. perfect for any kids to play in and it is also perfect for those of you who just like a good swim. I would highly recommend this place as it was great and the staff particularly the cleaners are very friendly. We will be going again. They also make sure the grass is covered with Cockroach repellent, so much so in the 2 weeks we were there we only seen 1 cockroach in the room. The only negative point that I can think of is that the food can be quite pricey in their restaurant and it is hard to find proper food in the city. PS We are going back this year."

Holiday details

  • Travel date: 19th May 2006

Having been to Playa Del Ingles the year...

2
Poor
by
Reviewed 30th September 2004

"Having been to Playa Del Ingles the year before we decided to try a self-catering holiday at the same resort and booked a week at Biarritz Bungalows last October. Initial impressions are good, the bungalows look good and the gardens and pool area are great, however first impressions can be deceptive. The holiday was booked for 3 adults. The 3rd and 4th beds are however only sofa beds, but they are not suitable for anyone over 5’9”-5’10” in height although they are not labelled as for children/teenagers in the brochure. The sofa beds double as sofas in the daytime and are really uncomfortable making a ‘bad’ back a real possibility after a week. The main bedroom has twin beds but these are also narrow, short and also really uncomfortable. There is also only 1 wardrobe and 5 drawers for storage, which is insufficient for up to 4 adults. The main problem with sleeping there however is the lack of ventilation. There are ceiling fans in the main room with sofa beds and bedroom, but these are run on a timer and only circulate hot air anyway. Getting up in the middle of the night to re-start the fans quickly gets to be a habit. The night-time temperatures remain high, and opening the windows is impossible as some bungalows adjoin a road Avenida de Espana that is busy through the night with buses and cars, plus a regular noisy dustbin lorry collection at 4am too. Also closing the bedroom door soon makes the room stifling, but leaving it open means there’s no privacy, so it’s no good for 2 couples – no good night sleep was possible for us the entire week, and unless you happen to be a insomniac or out till dawn will be difficult for most in the ‘summer’. The bathroom is great, the kitchen less so having no window to provide ventilation, just a door, the range of equipment provided could be better too – there was no can opener, corkscrew or bottle opener for example. Main problem was with the fridge however. When we got there we initially did a shop for essentials, only to find 3 hours later the fridge wasn’t cool. A quick trip to reception to complain elicited the response “It’s working – just defrosting”. So we hurried back to investigate, a half-hour with a knife removed enough ice to sink the Titanic that wouldn’t have defrosted by itself for several days without help from us. Would have been nice if reception had bothered to check back if the fridge was working too. There is a small table and 1 chair, the rest having to use cushions on concrete bases so don’t rely upon comfort if you want to eat in regularly, alternatively the garden area has a good table and chairs but sadly no parasol to keep the heat off. The garden area is one of the best things about the bungalow, being nice and private and the loungers proved more comfortable than the beds. If tempted to use them as impromptu beds please note the sprinklers come on around 4-5am! Maid service was very good, the bungalow was always left spotlessly clean and they were all polite even if conversation barely stretched beyond pleasantries, hard to tell if the linen was changed though. The pool area and gardens were kept really well clean and tidy, though keeping the side entrance gates padlocked might keep out intruders having to lug shopping right round by reception every day and then back to the bungalow rather than the gate a few feet away was a pain. There is a bar and ‘restaurant’ onsite but we found the choice limited and expensive, on our first day we had 3 toasties, 2 chips and 3 soft drinks and got no change back from 20e which we thought expensive, the menu was German orientated and the bar was deserted at night, nice if you fancy a quiet drink by the pool though. The rep is there Tuesday, Thursday, Friday and Sunday. Handy as when we checked the room set aside for tour companies for information there was nothing apart from departure times for the next journey home, no resort guides, handy hints or details about the rep if you needed to get hold of them quickly. The THOMSON ‘Welcome Pack’ also missed out on this information, just their ‘Highlights’ package of excursions. The ‘Welcome Meeting’ began with the rep saying how much she was looking forward to leaving Gran Canaria which was worrying, after a few hints which assumed everyone wanted to do the bars and karaoke’s of the English or Irish Centres there was the usual hard sell of excursions – these seemed at least ¼ dearer than when we saw the same ones the year before. Great thing about the bungalow is its central location, beach might be 5 minutes away for Kelly Holmes but for the rest it’s a 10-15 minutes gentle stroll. However, there are a lot of steps between the upper promenade and the beach, and there’s no way to avoid these except by taxis which are plentiful and cheap. The beach is great, busy around the main access points but quieter once you get past the rows of sunbeds and parasols waiting to take your euros off you, quieter still towards the dunes of Maspolomas which are worth exploring though beware the German nudist beach if of a sensitive disposition. There are plenty of café’s and bars along the main promenade serving all manner of snacks though as it was quiet when we were there the staff kept pushing menus in your face as you walked past. Also beware the yellow jacketed ‘INFO’ people pushing local bars Africans selling sunglasses, most have a smattering of English and seemingly not much idea of the concept of ‘No’ – try learning ‘no’ in an obscure language which works wonders! Shopping is easy, both CITA and YUMBO centres are an easy 10-minute walk away with a full variety of shops, café’s and bars. Other centres are a bus or taxi ride away. YUMBO had 3 café’s doing a full brekkie for 4e, and it was possible to get all manner of meals for under 5e. When we went they were unseasonably quiet which meant it was impossible to window shop without being harassed by staff too pushy for business, good shops for leather goods, perfume and electricals/electronics etc but haggle hard, start walking and the price plummets. YUMBO especially provides a good start if you want a night out but beware the higher the level the ‘gayer’ it gets. Ordinary shopping has a CUSTOM SUPERMARKET on Avenida de Alemania open 7 days 7.30-9.30 which is 5 minutes away. It’s large, and it stocks most things except any medicines or first aid things but most of the brands are definitely geared towards Germanic tastes, prices are competitive. CITA Centre has a SPAR and NETTO – just check the best-before dates carefully on anything perishable. There’s a choice of eateries in YUMBO and CITA centres to suit all tastes and pockets, plus the beach promenade as well. We liked Los Porches on Avenida de Alemania though, good staff, great food and excellent value and its only 5 minutes walk. So would we go recommend Biarritz Bungalows? Well, not unless it’s bought online or heavily discounted as a late availability package, THOMSON rate it 3 stars with a Gold badge and priced it accordingly and sadly we didn’t! Unless you go in winter remember to pack a portable air-conditioning unit and earplugs so you can open the windows!"

Holiday details

  • Travel date: 30th September 2004

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