Bungalows Duna Beach
16 Traveller reviews from Holiday Watchdog
Suggest You Don't Stay Here!!!
"Despite the name, Duna BEACH Bungalows (Maspalomas, Gran Canaria, Canary Islands), is no less than 3.8km (nearly 2.5 miles) from any beach. To get to a beach you either have to get a taxi, catch an infrequent bus, or walk! It's the same to get to the 'town' (bars, restaurants, shops, etc.), because this resort is isolated from anything. So I suggest you budget for at least Â£100 for taxis over the week. The bungalows are all the same (as we were told), meaning no air con or even a fan, which you need in summer with evening/nighttime temperatures just below 30C. If you opened the windows - all the insects would come in to the bedroom. We paid for a double bed surcharge, so all they could offer was taping two single beds together (bed legs), this, of course, was not satisfactory as there was a wide gap between the two single mattresses. We suffered cockroach infestation throughout the bungalow, but mostly in the kitchen - about 20 over the week. You have to pay for Internet (WiFi) connection, in your room and elsewhere around the resort. And TV access is chargeable too - we didn't bother as it was in Spanish. Their 'shop' has almost no fresh fruit and veg, expensive tinned foods (e.g. tin of tuna for 4 euros), and they sell ready made pizzas - yet the cooking facilities in the kitchen comprises hotplates only! Regular price shopping can be done at Lidl, but you'll have to get taxis there and back as it's miles away. Every night we were disturbed by a big group of Spanish youths (on holiday) right outside our bungalow; they didn't leave until 1am. Their restaurant food was poor to say the least, so we only used it a couple of times. The staff were very unhelpful and rude. They didn't know anything about the bus service (to the beach); there is no bus service to the town at night. The tour operator we booked with was Super Escapes Travel - they are the root of a disastrous holiday. They continually lied to us - saying the resort was next to the beach, charged us Â£70 to upgrade to a double bed (which we didn't get), charged us more than the invoiced amount, were impossible to communicate with, their telephone agents hardly speak English, they argued when we raised issues prior to departure... they don't know what 'customer service' is! In fact, Super Escapes Travel deserves zero stars. My advice: avoid them for any holiday, anywhere. We opened a complaint with ABTA upon our return, and we were on the verge of taking court action, but decided to forget the whole experience, accepting Super Escapes Travel's offer of Â£200 compensation. We had spent so many hours on the telephone, preparing and writing emails, etc.; it really wore us down.
- Travel date: Wed 28th of September 2016
Very nice bungalows.
"Just come back from grancanaria duna beach bungalows. Nice quiet location no nighttime noise at all. Good size swimming pool (water semi warm) but plesent to swim in. Food and bar facilities very good. Rooms nice and clean but basic. I do recomend and i will go back to these bungalows again. "
- Travel date: Wed 12th of September 2012
Fantastic, a wee gem!
"We absolutely loved this resort. the staff and locals were VERY pleasant and VERY friendly despite what others are saying on this website. My husband and I ate in the resort 5 days out of 7 and had breakfast, lunch and dinner and all great service, reasonably priced and good food. We are from Scotland and the only disappointing aspect of the holiday was one VERY rude family from England, funny that eh. we are definitely going back and to provide a balanced review the only thing we would complain about was the hard beds but hey we were on holiday and if thats it then we feel we were onto a good one given the low price. We arrived home yesterday and cant wait to go back."
- Travel date: Sun 21st of August 2011
"My husband and I have just returned from a 7night self catering break at the Duna Beach in Maspolomas Gran Canaria.We chose the self catering option so that we could have the flexibility of eating at different places.and I am so glad that we did. Because of the time of year the All inclusive option was limited to what u could have of the menu there was no buffet choice whether this changes as the season changes I dont know.The FORS....very hot water.very remote/quite.staff friendly /helpful.ideal for older couples. relaxing. very clean (MAID SERVICE EVERY DAY BED CHANGED AND FRESH TOWELS) on a self catering board. the AGAINSTS...the bungalows were very close together (you could shake hands with your neighbours if you were sitting on your patio)no kettle/toaster grill oven microwave only 2 rings(how were you suppose to self cater!!)no trouser hangers. no drawers. very very small bath.tv no english channels and cost 1 euro per hr to use. not enough sunbeds. not suitable for children over 5 (nothing for them to do except play park,table tennis pool) not suitable for disabled lots of steps. no air-con (will be very stuffy in high season) if you arrive late after 1900 shop will be closed so no where to buy water /milk"
- Travel date: Sat 13th of February 2010
Not the greatest holiday I have had and...
"Not the greatest holiday I have had and not the worst. VERY basic accommodation and not much information on anything. Nothing in the apartment equipment wise i.e. no kettle or toaster (had to rent them which was 60 euro for 2wks!) Very disappointed in the fact that it is a very German and Spanish orientated accommodation which should be advertised before you book. Not even a welcome book that was written in English so if you arenât sure of yourself then go somewhere else. No shuttle bus to the beach or anything and at a 1 1/2 mile walk there and back itâs a fair walk in the heat thatâs here most of the day with lilos and towels etc.
Apart from all that, itâs a nice enough place but its not somewhere I would rush back to especially if I had children. The few British ones who were here were very alienated by the Germans and locals, and I would recommend staying in a British tour operator approved accommodation, as I will in the future!
- Travel date: Thu 26th of July 2007
If you under 50, dont bother!!!!!!!!
"Me and two of my friends stayed in a bungalow in Duna Beach over the new year, and frankly we had the most amazing holiday, which was almost ruined by the accomadation!
We were supposedly upgraded last minute, but if that is the case i dread to see what our original accomadation was like. i feel it imperative to warn other travellers what an awlful place this is. On the face of it, it looks rather pleasant, and for the money, its exactly what you'd expect, however, its in the middle of no where!!! you couldnt walk to either playa de ingles or Maspolamas centre, always a taxi! The surroundings looks like a huge construction site! Its Freezing cold (fair enough not exactly the appartments fault) and all the other tenants were over 50 and foreign. We had music on at a moderate volume(i know what your thinking but honestly) and yet every night we got complaints and were being yelled at . . . it was our holiday as well, we paid just as much or in this case as little to be there, they had no right. One of the reception staff, was unpleasant, rude and ignorant (the one with the ponytail) whereas the small bold one is a lil creepy but harmless, in fact the only plus point of the accomadation! Genrally, not a nice place to be, id pay an extra tenar or whateva it is and stay well away from here and its neighbouring apartments"
- Travel date: Thu 15th of February 2007
"We started off in a hotel in Playa Del Ingles which was absolutely attrocious to say the least. We were moved on the 2nd day of our holiday to Duna Beach and it was well worth the extra Â£450 we had to pay. If you are looking for a nice quiet holiday just to relax by the excellent pool during the day and then go to many of the superb resturants in Playa itself. We usually got a taxi to the Grande Chapperal which cost about Â£2 each way. Cannot fault the Duna Beach in any way, the staff are very friendly and the supermarket owner is English, the only fault we could find was in the resturant where I picked up food posion eating the carbonarra (beware) but the rest of our 13 days were excellent."
- Travel date: Sun 31st of December 2006
A good base! Not the easiest place to find...very servicable.
"Our initial journey to Bungalows Duna beach was, to say the least, an experiance. Having hired a car at the airport, We arrived in Maspalomas at 11pm on the rainiest night of the year. We drove around for ages trying to find the place. eventually asking in a hotel who gave us a map with the location. So a map of the location is a must if you are making your own way there.
The bungalow itself was basic, but sufficient for the purpose. (I measured it up as the design would make an ideal granny flat!)
The site is a typically spanish, low level complex. There are loads of birds and wild life, plenty of flowering shrubs and mature trees and cacti. the site is well kept.
The bar and restaurant are not particularly alive with ambience or romantic settings, but serve the purpose. the areas are clean and the service is good. and not expensive. The place is a good family holiday resort, or as we used it, a base to explore the island.
UPSIDES. the resort is clean and tidy, the pool is safe and ideal for children.
the rooms are all you need, the restaurant and supermarket make the place self contained.
the staff are helpful and curteous.
Taxis are plentifull and busses serve the area.
The tiles around the site are full of groves. Each time a suitcase wheels past, the clikety click can be heard for ages, the tiles are not so easy on bare feet and can be slipery when wet.
There is constant piped music around the bar/pool area.
After a week we still had dificulty finding the place. as we never seemed to be on the road we thought we were on.
tours and guide literature was kept behind the reception not easily perused.
I would prefer to be here than in a high rise hotel.
A car is a must if you want to get about.
A good map is a MUST
As a base it is brilliant, Ideal for golfers.
If I came back to GC, I would return to bungalows duna beach"
- Travel date: Mon 6th of November 2006
Good value for money!
"We booked this as a cheap last minute holiday for some sun, so wasn't expecting too much. We booked Duna Beach Apartments after some friends had been earlier in the year. I booked it through a spanish website and paid Â£150 for the apartment for the week which sleeps 3.
You do get what you pay for, so don't expect a fully stocked kitchen and air conditioning. Everything can be rented for a price. The apartments were full of Spanish people on hols which didn't bother us as they seem to stay up later than us and were 3 girls in our mid 20's!
The pool is ok but we preferred to visit the two hotels next door as their pools were cleaner and the food nicer.
If i wanted a cheap place to stay again i would stay there or try and get into the apartments next door called the Parque Golf or the Duna Golf.
Eveything can be reached by taxi e.g Maspolamas beach (Sand Dunes) & Playa Da Ingles or by a 15-20 min walk if you handle the heat!
I would highly recommend getting the bus to Puerto Rico, Puerto Mogan for the day and definately must is Amadores beach which is a great man made beach which looks like the carribean.
All in all a great cheap holiday."
- Travel date: Tue 19th of September 2006
Arriving at the hotel we were shown to a...
"Arriving at the hotel we were shown to a tiny one-bedroom apartment for our family of four, despite having booked a two bed one. At Reception I met a lady complaining about the same thing (as the fortnight developed we learned that this seems to be standard practice!). After some debate we were given the 2 bed apartment we should have had originally, but it was still very grim - dark, poorly equipped, stained beds, broken equipment (chairs, for example). Slept there the first night thinking it would look better in the morning but it didn't! We couldn't have stayed there for 2 nights let alone 2 weeks.
Spent a morning negotiating with travel company and hotel reception trying to be moved and were eventually given two rooms in hotel on a B&B basis - and the holiday started to look a lot better! Jasmin and Cedar seem to be the best blocks to stay in. Cedar has sea views but music from beach bar carries (see later). Jasmin has small mini bar fridge. Cedar slightly bigger rooms, Jasmin slightly more modern fittings. Cedar mainly Italian (so you feel more 'on holiday' ), Jasmin mainly English families. We stayed in Cedar, the other 'moved' family in Jasmin and we were all happy.
For reference, it didn't affect us but we heard the rep tell a family not to eat at the hotel as the food was awful, but there's no need to anyway. Just take the water taxi (Â£3 for 2 adults, 2 children) over to Korcula Town where there are lots of restaurants - we recommend Doris (facing the taxi dock), Luna (on the harbour) and Millennium (up on the walls). The ride back is lovely past all the lit up yachts.
Back to the hotel. the pool is clean (water changed weekly), there's beach bar music until 11.00 (but it does go off then) and daily maid service in the rooms. The tiny beach is busy but it's not too tricky to find yourself a quiet spot to pitch a sun bed on one of the terraces. Milk bar by beach very cheap for lunches. Bar by Dive School very cold beer and good barbeque for lunch. Dive school well run by English people (Dupin Dive Centre - find on internet)."
- Travel date: Wed 16th of August 2006
Its well worth the money....
"We have stayed at this complex about 5 times, the biggest thing to remember is you get what you pay for. This is always one of our cheapy holidays out of seasons and it averages out to approx Â£250 per person per week.
Yes the kitchen is small with little storage but i don't go on holiday to spend my week cooking and cleaning, it is absolutely fine for making tea / coffee and light snacks.
The most important thing to me is that the place is clean, it is a little tired looking but the bedding has always been cleaned and there is a maid service on an almost daily basis.
It is the location that is the most important, it is on the edge of Maspolomas and is very quiet, it is always busy whatever time of year you go. The Pool and bar area are brilliant and it is hard to fault, i have never been unable to get a sun bed, there are plenty for everyone.
Although i have never spent the evening lestening to the entertainment i know that there is something on every night.
Eating out in GC is very cheap, and these bungalows are a short taxi ride to either the main part of Maspolomas or Playa's and the taxi's to either location are less than 5 euros.
I will keep on coming back here as it is located exactly where i want a holiday bunglaow - out of the noise and bustle but only a short distance away when i want to go into it......
As for the staff, in the three / four years we having been coming here, sometimes twice a year i have never found them to be rude or unhelpful, as to their lack of english,....... what do you expect we are in SPAIN.... how many of our Hoteliers in Engand speak ot their guests in their native tounge ??
If you are happy with some where clean and basic as a base then i can not fault this compelx, if you want a holiday with all the extra's and entertainment 24/7 then i really think you should be paying a little more, as i started out saying 'you get what you pay for'
The Complex offers some good facilitiesm such as car parking, internet, lounge, supermarket etc.
I am going back this year for the New Year."
- Travel date: Sat 27th of May 2006
Such a pity...
"We have just got in from the airport and I feel that it is the right time to write this. Duna Beach bungalows has really tried to improve itself over the years and in the main it has. BUT.. Just 3 real gripes.
The entertainment... Well, if your idea of fun is an excellent guitarist accompanying an awful and repetitive 'singer' then you'll enjoy this. Unfortunately just two repertoires. The first on Monday the next on Tuesday then back to number one etc. broken up by a 'Professional show' on two night out of seven. 'Please release me' and 'Song sung blue' are gonna stick in my mind for MONTHS!
The guests... If you feel that drunk Germans is fun, go for it. At 2 a.m. it gets downright BORING!
We were in a 'Quiet' location on the complex, by our request. It appeared to be Ground Zero for every decibel from both the 'Entertainment' AND the drunks plus the lawnmowers from the adjacent golf course, (which start at 7am to get the fairways ready for the early golfers) In fairness, I would say we were probably at the quietest location they could manage. It just wasn't quiet!
Our TV wasn't exactly playing the game either. Only 3 channels worked when we tried it. However this was not a problem for us as we didn't want TV or papers on our break.
I wouldn't recommend Duna Beach unless you are prepared to set your sights pretty low. If, like us, you just want a place to lay your head while you go out all day and evening it fits the bill. If you want something more, find it elsewhere.
Postscript... If you expect the residents of foriegn countries to speak perfect english.... Remember, you are a visitor in their country. Try at least to meet them halfway and you will find they probably know a hell of a lot more English than you know Spanish! We have no problem and I speak very limited Spanish and my wife admits to knowing almost none!"
- Travel date: Fri 14th of October 2005