MUR Hotel Faro Jandia & Spa
18 Traveller reviews from Holiday Watchdog
A great hotel and resort!
"This is a great hotel in a great location. Don't be put off by the first impression of the hotel as it is on a busy shopping street and doesn't have the best of entrances, but once you get in the place is amazing! Service is great in the hotel and the food is more than acceptable with lots of choice at every meal. The hotel bar can be expensive but the service is good and friendly. Go for a superior room if you can as they are much better than the standard rooms and have a massive balcony which has plenty of furniture. The suites are great and have much more room and a hot tub on the (v.large) balcony - but they are expensive and how much time are you going to spend it the room anyway? The hotel has a number of great pools that are well maintained and safe for kids.
Jandia is a quiet resort - there are bars and lots of places to eat - walk right down the far end of the beach to find some great sea food places. The beach is just over the road from the hotel, you can't get nearer and there are some nice cafes / bars on the beach. The beach is mixed clothed and nudist, but you soon get used to it!
Resort is a good mix of English and German with other nationalities also represented.
We have been to this hotel several times, often in May and September each year and had great weather every time - we used to go to another hotel in the resort but moved to the Faro Jandia as so many people recommended it and we have been going ever since -just brilliant!"
- Travel date: Thu 19th of August 2010
nice hotel - shame about the food
"Nice hotel, as mentioned by other reviewers it's not much to look at on arrival but once inside the hotel it's quiet and you don't hear any noise from the busy arcades or road etc.
Nice rooms, good staff, clean pools (outdoor heated pool great first thing and very quiet).
Only downside is the food. Two sittings for dinner and if you don't arrive at the start of the sitting you get served the food that has been cooked and left on the hot plate (dry/crispy etc). Strange combinations and certainly little spanish style food (sweetcorn and banana salad - yuk).
The last couple of days of our stay the hotel got a lot busier and the restaurant couldn't cope even for breakfast it was difficult to find a table.
Would return on room only or B&B basis as great food available very cheaply in places nearby."
- Travel date: Sun 14th of February 2010
"Lovely ride from airport felt very safe. Excellent reception at hotel greeted with glass of bubbly very welcome good start to holiday. Could not get room requested but one given was first class lovely view of sea and beach, morning sun so watched sunrise each day break with a cup of tea as tea making facilities provided wonderful. First class staff any problems dealt with immediately very friendly and accommodating. Bar staff did a very good job efficient and helpful once again. Same in restaurant good salad bar and sweet dishes but only small complaint was meat not cooked as requested as one who likes meat well done the chef did not seem to listen and therefore meat was undercooked to my taste. Overall smashing holiday met lovely people from all parts of Europe.Beach and walking fantastic."
- Travel date: Tue 6th of October 2009
"We went to Faro Jandia in the summer it was great. Lovely temperature not too hot or too cold. Lovely breeze!!!
The staff at the hotel were brilliant very polite and friendly. The pool was always very quiet and clean. Baby pool warm and shallow very clean aswell. Spa was great only for over 14's. Food great always something you will like. Always chips for fussy eaters. A selection of different ice cream every day.
The room was cleaned everyday. People staying at the hotel were mostly German, staff mostley Spanish not much brits.Only a few TV channels in English but a wide selection of programmes including the news, the simpsons ,family guy, Desprate Houswives ect.
The beach was beautiful and clean the water lovely the sand golden.
Play park at the hotel for small children. Shows at night good . Pool table and table tennis avalibe also tennis. Drinks on arrival champane for the adults orang juice for the children.
Very good holiday"
- Travel date: Sat 31st of January 2009
Lovely hotel and resort although a bit w...
"Lovely hotel and resort although a bit windy on the beach which was a good 200m walk. Hotel was very german and I found it very difficult to get served the correct drink. One night I asked for a pims and finished up with a bear. Nothing for my teenaged daughters as those at the hotel were all over 60 and couples. The few young children at the hotel behaved excellently. A lovely hotel but not for the young at heart!"
- Travel date: Mon 14th of April 2008
"As written in a previous reviews the hotels approach is a little off putting but once inside you are in a different world! The staff are really friendly, the food was lovely and everywhere was so clean. The pool area is lovely and no one saves sunbeds. I chose this hotel because of the reviews and was not disappointed."
- Travel date: Wed 19th of September 2007
"I've just came back from staying at this hotel and i thought it was a brilliant hotel. The staff were friendly and the spa in the basement is a must! Even though the food was not the best, there was still something that i could eat and baring in mind i'm a fussy eater that may have been the case. There was hardly anything for me (being a teenager) but i was happy enough to just relax by the pool and read or listen to my music and take a walk along the beach.
The hotel is situated along a strip of bars, resteraunts and shops which are great for nights, although after the fortnight it did get abit boring. The port is within walking distance from the hotel and if you walk up to the church there is a magnificent view of the photogenic landscape.
As this was my first time staying at Forteventura i can safely say i would go back again, the sceneary is beautiful and the hotel was great. A great holiday =)."
- Travel date: Thu 23rd of August 2007
Things to watch out for
"We have just returned from 2 weeks at Faro Jandia 4 STAR hotel. The service and staff were helpful but there was a problem with the air con as it broke down on the last week and the temp was 46 degrees The food in the restaurant was excellent as we were half board and there was always a huge variety that catered for all cultures.
We were in a deluxe room on the 7th floor and I would recommend this as you have the 2 sunloungers and the big balcony. This is ideal for lying out on if you want a bit off shade and want to avoid the miday heat.
The pool could have been warmer and bigger, but it was clean and safe for children. The spa is out of this world if you want a relaxing hour to yourself and it is free, but not the treatment as they are 52 euros a session.
Last but not forgotten about the maid service was excellent and the room was made spotlessy clean everyday.
Everything else was fab except what I mentioned at the start."
- Travel date: Tue 14th of August 2007
Nice hotel, shame about the weather
"I grabbed a last minute winter break at the Faro Jandia hotel.
Weather ? well, they say Fuerteventura has 5 days rainy each year, and boy we got them all (in a week !)
OK, that's the luck of the draw in these days of global warming but it was still a good holiday.
If anything made it, it was the quality of the hotel.
The entrance is a bit tucked away between the shop fronts, but inside is a different matter.
Clean, modern, spacious and bright.
Being a late booker with little choice of room, I had one of the lesser rooms on the ground floor looking out onto the pool. But even this room was excellent. Clean and comfortable. Marble tiled floors, a decent size with a settee sitting area, a small veranda with table and loungers and all the other things you expect in a modern hotel.
The pool area is very nice, being surrounded on all sides it is protected from the winds you can get here in Fuerteventura.
Restaurant was good with a decent choice of food. Aimed at a mix of Brits and Germans, although buffet style they were always cooking steaks, fish etc on the grill for immediate consumption
The bar was a bit cavernous and service could be a bit slow at busy times, but what the hey, you're on holiday so what's the rush
There was a good theatre style entertainment area and the hotel put on several reasonable quality entertainments in the evenings.
There were 3 hard tennis courts with tuition, some pool tables, a small crazy golf course and a superb leasure centre. Robes and slippers were in the rooms and given the poor weather in February, it was an excellent facility - steam room, sauna, pool, gymn etc. all free to residents.
The general area is the usual tourist style but no lager louts as it's really not their type of area. There were several bars and restaurants within easy walking distance and even a small zoo.
There are very nice walks to be had along the promenade. A stroll along here would bring you to the older part of town within about 15 - 20 minutes.
In all, well run hotel that I would be perfectly happy to visit again"
- Travel date: Tue 14th of August 2007
Dream Come true
"This place is a dream come true. If you want a fun and romoantic five star experience, this is your place! We lay by hte pool, read, drank, and laughed with the other guests. The staff were so frieendly. Perfect place for a holiday. We went there in March just befoer it gets really busy - perfect time to go there. There is a fun amusement arcade next door, and lots of shops and cafes. Otehr families had kids and they seemed to love it too. Our balcony overlooked the sea, and spent hours lying in the sun there too. we wishes we had taken DVDs with us coz the room had a DVD player."
- Travel date: Tue 7th of August 2007
Good Quality Hotel
"We stayed at the Faro Jandia 17-24 July 2007.
GENERAL - The hotel caters largely for Germans/Spanish, with only about 10% English. Didn't bother us, although we did have some language difficulties with the reception staff, and no other staff (restaurant, bars etc) spoke very much, if any English. Entrance to the Hotel is between a parade of shops/amusement arcades. However we read up on this before going, and it certainly did not cause us, or the other reviewers any problem, apart from being one of the less impressive of entrances. The wonderful clean beach several hundred feet deep, and miles in length is just across the road and then a walk across a wood planked walkway that takes you across what appears to be a "marshy" type area - see aerial photo on their website (farojandia.com). Plenty of bars, restaurants. shops etc right outside hotel.
ROOMS - We had 2 superior (connecting) rooms on the 6th floor of a 7 storey building. Excellent sea views, plenty of lifts. Rooms excellent, modern, clean, nice decor and better than we've seen in some 5 Star accomodation. Balcony (very large) had recliners as well as chairs and table. Air conditioning good in the rooms, also had 2 seater and single seat sofas, table, larger colour TV than is normal with 4/5 English channels, and dvd player. Rooms had fridge and safe which are both an additional cost.
We did notice that some rooms (on lower floors) were not so well located, with some on ground level with a grassed area seperating them from the pool area - no sea view.
One very nice touch. The maid brought chocolates round to your room every evening around 7pm, and even turned your bed back and drew the curtains if you were out!
POOL - Nobody putting towels on the sunbeds at the crack of dawn! You could easily get a sunbed even at 11am, athough by midday most, if not all were taken. We like the early morning sun and were always the first round the pool at 9am, and only saw at most a handful of towels out on one or two occasions. Pool and surrounding area very clean, plenty of beds and umbrellas - again at the top end of 4 star.
FOOD - We were half board. You had same table for every evening meal with a choice of early or late sittings. Wide range of meats available (plus sometimes fish). Everything cooked in front of you which was good, although we sometimes found food undercooked, but you could always go back for more. Salad and desert sections also good. Although a good selection, we would class this as only average, or slightly below for 4 star. Breakfast very typical, with hot cooked bacon, eggs etc, plus breads, cakes etc.
PUBLIC AREAS (Restaurant, bar etc). Very clean and modern, however they were quite warm. They seemed to prefer opening all doors and windows as opposed to air conditioning. Some parts of restaurant were very warm, and if we had of been in those areas we would have asked to move.
Highlights. Overall a very good 4 star Hotel. Superior rooms excellent, no rushing for sunbeds, very relaxing break.. The negatives - restaurant not the best we've seen for 4 star. The promenade had to many amusement arcades, although the resort is very laid back. Worst problem we found was a very poor breakfast if you were leaving early on final day or going out early. Early breakfasts had very limited food/drink available, and in a small room that if other people were in there before you resulted in messy tables, and little food left. Journey from airport a fairly unpleasant 1 1/2 hours (with one other pickup - Thomsons Hols)."
- Travel date: Sun 29th of July 2007
"We arrived unsure of the idea of half board, something we have avoided in the past (especially buffets) - however the food at dinner and breakfast was excellent, as were the staff.
The location was fine once in the hotel lobby ("an oasis!") as was the room. The beaches in front of the hotel were spectacular, we went for a long walk on them late each afternoon.
Sun bathing on our room's large balcony or by the pool was a pleasure.
There was a good bar a short distance in either direction from the hotel and the old town of Morro Jable has bars, restaurants and atmosphere.
Overall we had a relaxing break in a very pleasant and civilised hotel."
- Travel date: Sun 22nd of July 2007