Geranios Suites & Spa Hotel
14 Traveller reviews from Holiday Watchdog
"Large rooms, building works everywhere rude staff, broken tiles in and around the pool. No shops or nightlife locally and very poor entertainment in the hotel. Children sustained burns from walkway lighting and cuts to feet from pool!! The manager refused to do anything about it."
- Travel date: Sun 9th of October 2016
"Our room got robbed by one of the staff, as did other guest rooms. The manager dismissed this ans brushed it under the carpet!
A1 Travel advertised this hotel as having a private beach and bar on that beach......however the beach is being dug up and wont be ready until next season!
A1 travel have dismissed our complaint and are siding with the liars in this hotel!!
Do not book this hotel or with A1 Travel."
- Travel date: Wed 18th of May 2016
"We was sold this hotel as a 5* more like a 2/3*the food is awful and cold, the maid wasn't that good at cleaning which is a shame as the rooms are lovely the service at the one and only bar was awful, I haven't got any good comments really to say about this hotel, if you haven't booked yet DON'T"
- Travel date: Thu 14th of November 2013
Lovely peaceful VERY clean hotel
"I don't normally write reviews on returning from holiday but I feel a write up on this hotel is a must since reading the reviews before our holiday I was a bit worried going having already booked. I went for a quiet peaceful week away self catering for a bit of sun. This hotel is very close to the airport but you don't notice the few planes coming and going. The rooms are lovely with everything you need and when we seen there was something missing we rang reception to ask and they were brought up to us straight away. It is very clean and the staff are very polite. It is VERY quiet with no entertainment but I found this blissful as this is why I went. if you are looking for a mad week away this isn't for you but if like me you are looking for a quiet stress free holiday then booking Los geronois is a must I will definitely will be booking again for next year.. Mrs B x"
- Travel date: Wed 28th of March 2012
Beware of the marketing of this hotel very very misleading
"I have just come back from the geronis suites and spa what a awful place, we went there for a five star luxury hotel with spa and ice cave, what a shock we had when we arrived, it was nothing like the websites state, no slippers dressing gowns, minibar, iron charge you to go into the spa no ice cave, then two main foods offered the sprouts lft over from the night before was served with the bacon the following breakfast. The sound proofing didn't exist. The beds were rock hard the bar service was very limited the sun beds re broken the pools are covered in alae by the steps and lots of broken tiles, the whole appearance did not resemble any kind of four star or five star, this hotel has a two star rating, the hotel has no atmosphere due to lack of people. "
- Travel date: Sun 26th of February 2012
29 April -9 May 2010
"My boys keep asking when we can go back. James raves on about the chef and the pancakes and the steaks cooked exactly to your liking. Smashing accommodation unit brilliant view over the harbour. We paid Â£68.00 per night all in. If you want traditional entertainment this might not be the place for you but we enjoyed having the pool to ourselves.
Have I used enough My boys keep asking when we can go back. James raves on about the chef and the pancakes and the steaks cooked exactly to your liking. Smashing accommodation unit brilliant view over the harbour. We paid Â£68.00 per night all in. If you want traditional entertainment this might not be the place for you but we enjoyed having the pool to ourselves."
- Travel date: Sat 15th of October 2011
"just back and have to say a bit disappointing.staff friendly,but could do more to welcome guests.here on a short break of 3 days and thank god thats all because there is nothing to do!rooms cleaned daily and in good condition but beds are really hard.all inclusive bar finishes at 11pm which noone told us.food okay but not nearly hot enough and could do with more variety.the advertised entertainment didnt happen at times and what did happen was poor.overall i would say this could be a great place to stay if the management got on top of the entertainment,food temps and information given to guests upon arrival.more like 3* though"
- Travel date: Tue 12th of July 2011
good well positioned hotel
"just got back 29th april 2011 i travelled with wife and two kids on a ai basis , a good quality hotel, rooms cleaned every day well appointed for beach etc and the food quality was good not a great choice mind especially for kids, and the kids entertainment on night very poor but if your wanting a nice peacefull family holiday without the usual larger louts this place is ideal and as i said earlier the location is good, overall rating in my opinion would be a 4 star and be carefull of the high prices charged in the local bars we went to a irish themed one and it cost me Â£5 for a pint of guiness,i never went back overall though a lovely place"
- Travel date: Sat 30th of April 2011
"After reading some reviews on this hotel we we,re unsure if we,d made the right choice, we had no need to worry the geranios is a little tired looking but our room was spotless and cleaned every day. I wouldn,t rate it as 5 star more like 3.All the staff there was friendly with us.We went A.I. and the food choice wasn,t that great but you wont go hungry. location is beautiful and we did find plenty to do with lots of bars,shops,and restaraunts nearby. There is also a lovely beach just 5 mins away to the left of geranios. We would go back but probably on self catering."
- Travel date: Sun 27th of March 2011
Just returned home from Los Geranios tod...
"Just returned home from Los Geranios today and Iâve got to say it was an excellent hotel bar a few small things.
The rooms are very large and very modern, great balcony view of Puerto Colon and the sea. Cleaned everyday except on Weds and Sundays. The rooms have the basics as well as a safe which will cost you 23 euros a week plus a 10 euro deposit. You can hire a remote control for the TV as well as hiring kettles and toasters. (all 20 euros each) No air conditioning though but you can rent a fan at reception.
The staff are excellent, friendly and very helpful. Some of the best hotel staff I have ever encountered.
The area is in a cracking spot right next to the San Eugeno shopping centre, literally 2 mins away from the beach and to the coast line. Check out The Irish Fiddler pub and also Harleys for amazing cocktails. The area is also very quiet and from our room could hear little or no noise whatsoever.
Occasionally there was a really bad smell from the drains in the toilet and the hot water wasnât great but it wasnât a big deal because it was right hot weather wise.
The pool is quite a small pool so swimming is actually quite difficult. On our 2nd week a lot of UK schools were off so the place was amok with kids, there is no lifeguard or anyone supervising the pool area so they were pretty much left to cause chaos and as much noise as they wanted. Myself and my girlfriend didnât really enjoy this as much and although the staff did speak to some parents, nothing really changed. My big downpoint though was that the hotel clearly states that there was to be no lilos or rings in the pool but as a lot of people ignored this which was quite annoying, just shows you that people are ignorant wherever they go!
Apart from that it was a pleasant and suprising experience staying at Los Geranios, I definitely recommend it as a place to stay.
- Travel date: Tue 23rd of October 2007
We booked to go away for some winter sun...
"We booked to go away for some winter sun with our 2 year old son. We stayed for a week on a self catering basis in November. The hotel is right on the beach and is a 10 min walk from the main bar area of the town. This is an easy stroll along the beach front. The hotel itself has 3 pools, 1 large kidâs pool that is 0.45 meters deep and 2 other pools that are 1.45 meters deep. There is a pool side bar that serves drinks and snacks all day and plenty of sun beds with towels supplied by the hotel. The hotel also has a large health spa with an indoor pool, gym, squash courts, tennis court, sauna, treatment rooms etc. But you have to pay to use these facilities. The hotel does have a bar but this was very quiet so we went elsewhere for a drink in the early evenings.
The hotel was very quiet when we were there and we had no trouble getting beds etc when we wanted them. To the right of the hotel is a new development which has a number of large 5 star hotels, shopping centre and hypermarket. There is a beautiful man made beach based around 4 walled lagoons in front of these hotels. As well as two golf complexes. This beach is just fantastic and is extremely safe for little ones.
We will be going back to this resort again because it was so relaxing and quite quiet at this time of year. We will also look to stay at this hotel again because the facilities are great and the staff extremely friendly and helpful.
- Travel date: Thu 8th of November 2007
Fine hotel, excellent staff, suite very...
"Fine hotel, excellent staff, suite very luxurious, facilities excellent. The occupancy was very low in October: probably poor marketing rather than anything more sinister.
Anyway it was nice to have the huge place almost to ourselves, no dreaded queues for breakfast! I couldnât help noticing that a lot of good food was wasted, they clearly felt the need to keep up appearances by providing a full buffet service, though some meals did tend to be recycled, some perhaps too often.
Friendly staff, great fresh local fish, vegetables, and cheese, unlimited food, prices for drinks not unreasonable considering, our bar bill for two for the whole week was only Â£80 or so."
- Travel date: Mon 23rd of October 2006