Aparthotel Caleta Garden
108 Traveller reviews from Holiday Watchdog
horrible apartments , never again
"Rooms very dated, needs a lot TLC, not secured! Self catering? well you need to pay for toaster, kettle, iron, wash machine, safe.. Cleaners very bad attitude and poor cleaning. Share showers,toilets and language room were very smelly. Cats in the complex! Bar and reception area very dated. Drinks served in the plastic cups. WiFi only around reception. NOT RECOMMENDED "
- Travel date: 25th September 2016
Dark depressing ill equipped room, Low Cost Holidays big mistake
"We originally booked in the sister hotel Puerto Caleta with Low Cost Holidays. Big Mistake! On arrival we were told no rooms were available and systematically ushered to the Caleta Garden, presented with a typed declaration to waiver our rights to complain if we accepted and signed for free breakfasts. After speaking with at least half a dozen other guests it became apparent that this practice was endemic. The hotel is mediocre at best, the staff rude and the food fodder. Our North facing room received no sunshine at all and the patio doors could not be secured. There were live electrical cables under the kitchen sink. Self catering means no toaster or kettle. Low Cost Holidays have offered Â£33 compensation off a Â£700+ holiday and there appears to be no arbitration (not ABTA). Their website says they are members of the Spanish equivalent. Book at your peril"
- Travel date: 24th March 2015
Gone down the pan!!
"Stayed here for Christmas and boy what a let down! holiday was not cheap! Place is in need of total overhaul its a mess.Food terrible, pool and outside bar very small and grubby,cushions missing off half the chairs. All drinks even in the club were served in small plastic cups! Our room had threadbare\ripped settee and curtains.Bar closed at 11pm.Seemingly around 3yrs ago it was great hotel!Hope they sort it as the location is perfect."
- Travel date: 14th January 2015
We Have Found Cockroaches In Our Room
"We have just found cockroaches in our room, we spoke to reception who gave us a can of spray and told us we have to remain in the room. Can anyone help? We have been told the room will be 'cleaned' tomorrow at some point. We have only been here 3 days. "
- Travel date: 27th July 2013
Do not book with Low Cost Holidays
"Having enjoyed the resort of Caleta de Fuste back in April 2012 we decided to have a late break in November back again. We stayed at the Blue Sea Caleta Garden. The hotel was ok, a bit tired and run down but the obvious problems were being solved as they came to light:- broken locks, crumbling masonry on the balconies and general cleaning, the staff were busy 24/7 so any problems took a while to sort out. The biggest mistake we made was to book through Low Cost Holidays. Their wonderful way of dealing with any problems is to, firstly ignore it, then when you write to remind them you get told that if you chase them it will take longer to sort out your genuine complaint. We were told they had 28 days to reply, we wrote in November and they eventually e-mailed us in February with a flat refusal to look into any refund due, (various taxi fares as a result of their transfer transport not turning up on time, after we had paid for and not received the transport) Proof if needed that you usually get what you get ripped off for. Hotel ok, staff stretched, food so-so. Low cost rubbish "
- Travel date: 22nd February 2013
"good location close to beach and shops and bars. cannot comment on the rooms as we only ate at this hotel. the food was poor, a good variety of choice but always cold. staff very helpful very quick to clear tables. graham from leeds"
- Travel date: 19th November 2012
Not quite 4*
"We have just returned from a family holdiday - 2 adults, 1 5 year old who loved it. Location - Good The location of this hotel is good - easy walking distance to beach, promenade (you may see the lovely chipmonks) and harbour, shops and other facitilites ie car anbd bike hire. There is a small indoor shopping centre about 20-30 mins amble away where you will find a variety of eateries including McDonalds and Burger King. There was also a little train everyday (9 - 5) from the harbour, around the town and up to the Costa Dorada Hotel where I believe there is a Saturday street market. The cost of this was 1 euro per person for a single trip and 2 euros per person for a return trip. Service. Service at the hotel for the bar could be quite slow and I observed that if you were female or a younger guest attempting to aquire a drink or ice cream you would fare less well than the gentleman - result my poor husband kept having to go the bar - I gave up in the end. The quality of the food was OK but very repetitive - every evening meal featured chips, rice, choice of potatoes and some kind of meat or fish - puddings were unimaginative especially for anybody with specific dietry requirements. Again at breakfast food was good and fairly typical but what punctuated all mealtimes was the total disorganisation of food counters - they were very close together and people were trying to get food from both sides on their plates with other people attemting a contraflow down the middle - chaos! Additionally lack of cutlery was an issue -espcially knives and the poor waiting staff were rushed off their feet! The daily sunbed debacle tended to lead to most people arriving at the restaurant in the last hour of breakfast which led to an already overstretched restaurant being left unable to cope. Room & Amenities. We were in a studio apartment at the back of the complex which we found to be very quiet unfortunately the room just felt a bit rundown and in need of some tlc. We did have an uninvited guest the first evening (cockroach - lovely!)but once we had sorted him out we had no further trouble - apart from the mozzies! We were lucky, I did see quite a few of our little friends on the ground floor and I beleive that quite a few other guests were very bothered by them. Obviously there were the sunbeds which had to be battled for every morning compounded by the fact that they were not put out at a consistent time and not monitored to ensure that people did not take beds that they did then not use! Liked Very much liked the location of the hotel, the friendliness of the staff and the very relaxed and comfortable feeling we all had during our stay. As other people have commented Tony, the entertanments manager was excelled and all the children loved him. Disliked Whilst this and my comments above would not destract from how much we all enjoyed our holiday, this is very much a 4 star accommodation has been and could be again if sufficient work was put in to updating and tidying ie: there is more than one jacuzzi on the roof and there are more in the basement and a sauna which sadly do not work. This could be a great hotel again - it certainly has the staff to make it so. Helpful hints: Lots to see and do ie; rock pooling, cycling, bowling, mini golf. The Beach cafe is very good and excellent value for money. One of the car hire shops was advertising VW Golf or similar for approx Â£18/day. Always use your own taxi or private transfer - some people using the transfer coaches found themselves waiting in a very hot coach for a very long time until the coach was full!"
- Travel date: 5th August 2012
"We have just had a great week away at the calleta garden. Hotel was tired looking but clean. Rooms cleaned 4 times in a week. We stayed in a stuio but it was a good size and have everything you needed. We were slightly worried about his place after reading the reviews but don't know what people expect for the money!! We were all inclusive. Snacks were basic, Toasties and hot dogs only but they were nice enough. Main meals, not alot to choose from but what was there was good. One night we had Steak and another we had leg of lamb (melted in your mouth=gorgeous). Drinks were god too!! The only down side was the pool but only because the water was soooooo cold, only the kids braved it!!! Tony was the entertainment and he was a really good bloke. The kids loved him. "
- Travel date: 27th January 2012
"A group of 4 of us went, mixed age groups (61, 36, 36 and 14 years old)and found the holiday very good. It was very clean, staff worked hard and very friendly. Food was fine, something for everyone. Even the entertainment was O.K. better if you have younger kids but we really enjoyed the holiday. People have got to understand that you get what you pay for, but the price we paid we were more than happy. Only downfall you have to set your alarm if you want to get a sunbed, but considering its the only thing you have to do its not that much of a problem. Would definitely return"
- Travel date: 9th September 2011
AIl Inclusive A++++
"Got back on 5th August from a week All Inclusive. Food was great, always something there for everyone, with a good selection of meat and fish dishes. We were after a quiet holiday, so Caleta Gardens suited us to a T. However, wouldn't recommend it if you like a bit of night life. Tony the entertainer seemed to be good with the little kiddies, when it came to my 15 year old, I didn't feel much effort was made. Thankfully the hotel offers free WIFI in the main area, which can also be accessed from certain seats in the bar :) So the youngster was able to entertain himself. Had the usual karaoke, parrot shows, bird of prey shows, singers. All you would expect from entertainment in a hotel. Bingo every night along with play your cards right. Can add a bit to your holiday if you want to play these games, but we had a little win on the bingo which more than covered the expense. The sunbeds.... well what can I say.. The hotel has the policy of no booking sunbeds, it's a pity they don't enforce it. People were queuing from around 8am for the sunbeds to be unlocked between 8:30 and 9 just for the chance of getting a sunbed. TBH we gave up hoping for a sunbed, went to beach most days and used lilos for those times we wanted to use the pool. All in all we loved the hotel, the staff were great, Entertainment was a bit naff, but that's just my opinion, would probably have liked it better if I had been taking younger kiddies."
- Travel date: 20th August 2011
"just returned from caleta Garden,really enjoyrd ourselves,good food,allways something different to chooose from the staff there afe great especially Tony the entertainer he makes everybody feel welcome and encourages all to join in with the activitys that he puts on there,rooms are ok allways kept nice and clean fresh towels most days,all in all a nice place to stay."
- Travel date: 28th July 2011
Good for families
"The Caleta Garden is a basic yet surprisingly efficient hotel thank to their staff who work hard, in particular the cleaners and Tony the enterteiner who is good with the kids. The hotel is set in a good location with plenty of shops, restaurants and a sandy beach although there is a better one 15 minutes walking just behind the 'Centro Commercial Atlantico'. Good points: friendly hard working stsff,entertainment for the kids,cleanliness of the rooms and location. Bad points: Food very repetitive and the cheapest of the cheap ( doesnt help the fact the guests are mainly british so the cuisine suits them: baked beans, burgers, chips,streaky fatty bacon and so on..)but if you are going self catering you could cook for yourself as the apartments have fully equipped kitchens,the sunloungers are old and not enough for all the guests in fact it was quite fun to see a number of people storming around the pool first thing in the morning waiting to grab the first available sunbed, if you think the Germans are bad think again (be quick, you've been warned) The pool area itself is small and can get crowded at peak times leaving you a few square metres to swim, an other thing that I noticed while staying there is that the adults sometimes were getting overexcited in the water acting more like their kids I would say that if you have small kids and are on a tight budget and aren't fussy this is the place for you, if you are single or a couple you might want to go elsewhere as there is not much to do. "
- Travel date: 27th July 2011
Top traveller tips for Aparthotel Caleta Garden
"Pay more money and stay in better accommodation"
"Dont book the hopper transfer."
"We Have Found Cockroaches In Our Room "
"Hire a bike to explore the area!"
"recommend taking a walk along the beach near the rocks to feed the chipmunks"
"Take a walk to the beach and forget the pool, unless you want to queue for a sunbed"
"Don't be fussy or you won't enjoy this hotel"
"Theres a small market up the hill on a saturday "
"Nice during day ****** cold at night"
"We found in late December the place was everything we family of 4 adults needed for food, rest, sun "
"Great for a quiet stroll in the desert."
"Just Go you will not regret it."
"queit, great for a rest"
"Dont read the reviews check it out for yourself."
"really great place for families"
"Wild West restaurant for value, quanitiy and Fernando"
"Good beach, good shops, don't bother hiring a car as there is nowhere to drive to of any note,"
"Slow boat and seeing the lava flow on the beach"
"chinese restaurant and cafes; "
"It was good place to relax in"
Aparthotel Caleta Garden is also called
- caleta garden de fuste
- caleta garden hotel