27 Traveller reviews from Holiday Watchdog
"just got back on 4th August 2011 from a week at the palmeras playa. The whole experience was fantastic the room was great. The food was lovely if you could'nt find something to eat there must be something wrong with you.
The entertainment was brilliant and the animation team were absolutely fantastic with the kids. WOULD STRONGLY RECOMMEND TO ANYBODY "
- Travel date: Wed 10th of August 2011
"Relieved to reach the hotel to a very warm welcome from the reception staff following a very stroppy coach driver and lady at the airport who gives you a coach number then you spend half an hour walking round the coach park looking for the right coach! Hotel on arrival exceeded our expectation for a three star. The bedrooms will need modernising if they are hoping for a four star next year but they were clean and functional. Our 3 and 5 year old were pleased to find cbeebies and other familiar channels in the room. The entertainment duo were fantastic and really made an effort with all the children. Activities throughout the day then certificates and medals awarded in the evening after the mini disco at 8.30pm. The same four or five action songs are repeated each night but the children seem to love it. Varied evening entertainment. The outside acts are good and the entertainment duo do renditions of grease and a comedy horror show etc . Food is excellent but definately seem to cater for the german/dutch guests but still plenty of choice. First time been all inclusive and was impressed, only downside was there were only 2 choices of ice lollies for the children and there was only one type of beer, wine etc that you could have if on that basis. Overall all the staff were very helpful, it was clean and well located to the beach, shops etc. A great holiday."
- Travel date: Wed 18th of August 2010
Excellent for young families etc
"June 1-10 2010.
Just returned from All-Inclusve and found the hotel was very good and value for money. I stayed here with my Mrs and boys 3+7 and my parents (65+). Well located the hotel reception, restaurant toilets and Bar have all been refurbished and new furniture ready for the upgrade 4* all-inclusive only (possible next year). There was a wide varitey of good food for all taste's. Great staff and excellent helpful reception(two ex pats). Well maintained pool and grounds. The new Dutch animation team of boy/girl worked tirelessly wiv the youngs kids and gave us a good break. Some good/average acts in the evenings/ kids mini disco (30mins) The rooms are clean and all overlook the pool however the kitchenette/dinning area is quite small if you were self-catering. A mixture of Brits and slightly more German guests and it was quiet at this time of the year. Great weather and beach in a quiet resort,mainly hotel based.Recommended for couples and young families as it is fairly quiet. Over-all we had a great time."
- Travel date: Mon 14th of June 2010
credit crunch value
"As holidays go, this one was exactly what it claimed to be, a cheap holiday in the sun. We booked fairly last minute and most of the pictures that you see in the brochure are an accurate depiction of the hotel, however, the pool is not actually as big as it seems and there is a problem with shade for most of the day, as the hotel has three blocks that block the sun. Reception were wonderful and really helpful and spoke most of the languages needed to converse with all the nationalities that were staying in the hotel as all inclusive guests. The majority of the guests are German and the entertainment for both adults and children reflects this. We ate at the hotel the first night and the restaurant was wonderful, but we felt slightly uncomfortable, as we were not wearing the obligatory wrist band, so we went out every evening to Sa Coma itself and found a lovely restaurant there which served large portions at reasonable prices and a friendly atmosphere; so if you are doing self catering in Sa Coma, I recommend you visit Miguel and Gill at the Atlantic for a good night out! The maid service in the hotel was a bit hit and miss and she seemed to miss the bin under the sink in the kitchenette for 5 days! Eventually I put it out myself! Communal areas were clean and tidy. The hotel is only a 2 minute walk to the beach and this was great, as we spent most of the time there instead of fighting for a sun bed next to the pool. The children enjoyed the beach, especially the snorkelling on the rocks. Overall, a hotel for families with small children who just want a base from which to explore Sa Coma and its surrounds."
- Travel date: Mon 10th of August 2009
"Have just returned from the Palmeras Play, Sa Coma all we can say is what a wonderful hotel and wonderful staff. The location is superb being only minutes from the beach. The hotel itself was wonderfully clean and nothing was too much for the staff.
I can see that the pool is perhaps a little on the small side in the height of summer but why use that when the beach is so clean and safe for the little ones (not that we have any!)
The restaurants around were wonderful we tended to use Cafe Moreya - Tony the main waiter was wonderful.
All in all we would recommend both the hotel and the area having been peviously to Cala Bona - Sa Coma is far better!
- Travel date: Sun 12th of October 2008
"The Palmeras Playa is an excellent hotel and the service, helpfulness and kindness received from the staff is second to none. I would recommend this hotel to all of my friends. The reception staff, especially Clare, Rachel and Gabriel are fantastic. The chef is also wonderful. Thank you to you all for all the help received during the hospitalisation of my husband. I could not have gotten through our ordeal without your kind help.
We will definately be going back to this hotel but through a direct booking. We will NEVER use THOMSON again as their hotel rep Claire is useless and did not contact us or offer us any help or advice despite two calls to her via reception. The welcome meeting by Claire the Thompson rep is purely to encourage you to part with cash for excursions as she does not care what happens to you in emergency and life threatning situations. She should be sacked!!!!!
Do not let Thomson put you off this hotel, as i said the hotel is fantastic as are all of the staff. The hotel rooms are cleaned 5 days out of 7, beds are made 5 days out of 7, food in the restaurant is excellent. Pool and surrounding areas are cleaned daily. JUST DO NOT BOOK THIS HOTEL THROUGH THOMSON.....BIG MISTAKE IF YOU DO AS YOU WILL NOT GET ANY HELP OR ADVICE EVEN FROM THEIR 24/7 OVERSEAS HELPLINE. THEY TALK THE TALK BUT DO NOT HELP YOU WHEN NEEDED. "
- Travel date: Thu 9th of October 2008
POSITIVES+++ Me and my family have just...
Me and my family have just spent 7 days at the palmeras hotel we found it to be a clean hotel and a nice looking place sa coma in itself was beautiful the beach was perfect food great and cheap compared to other resorts.
As some of the other reviews read YES there was a lot of German's witch can be rather rude at time's. The kids club is very much catered around them as i have a 2yr girl i found this to my dislike. WE ALSO VISITED A SAFRI PARK WITCH WAS VERY DISTRESSING FOR US ALL THE ANIMALS WHERE CRAMPED AND LOOKED HALF DEAD. I HAVE PLACED A LINK TO SHOW YOU SOME OTHER REVIEWS ON THIS http://travel.ciao.co.uk/Reviews/Auto_Safari_Sa_Coma__6346131"
- Travel date: Tue 9th of September 2008
Just returned from a lovely 11 day stay...
"Just returned from a lovely 11 day stay at the Palmeras Playa. The negative reviews are not true as the hotel was lovely. The Animation Team for the kids was not based at the Germans. The 3 reps were lovely and friendly and spoke 3 different languages. My 2 boys along with other english children thoroughly enjoyed the activities including archery,waterpolo,waterbasketball,valleyball,water activities etc. The entertainment at night was not in german.The acts were dancing,shows etc and in English and the other nights the reps did the entertainment including the Grease musical which was in English and enjoyed. The lifeguard made it for the kids as every day at 3pm he would join in and all the kids would surround him and he threw them all in and messed about with them for about 45 mins. Then he would try and get the reps and joined in the water games. We went self catering and brought tickets for the evening meal which included all drinks as many times as you liked including wine/beer. We would thoroughly recommend this hotel for families and the resort was lovely with a superb beach and weather!! "
- Travel date: Sun 7th of September 2008
My boyfriend and I just got back from a...
"My boyfriend and I just got back from a lovely week at the Palmeras Playa apartments! We spent a week there and everything was just perfect. Before going, we did read a fair few negative reviews claiming the hotels were basic and there were alot of germans but we found different.
The rooms were far from basic. In a standard room you get your own bedroom and bathroom plus a sofa which has a pullout bed underneath, a television (which only has 1 english channel, BBC1) a coffee table, a microwave, a toaster and the cupboards contain a sufficient amount of plates, bowls, glasses, cutlery, frying pan, cooking pot, sieve, cutting board. It is a 3star hotel and i would say it is extremely well equipped for what it is.
We were on the fourth floor in block B, and i would definately say block B has the best view. From block B you can see the stage area and the pool. The lounge is very bright and spacious and very clean. Drinks are served all day and for all inclusive guests there is a snack bar, ice-creams and soft drinks and also a beer and red wine keg. All the staff are very helpful and friendly. They all speak english, spanish and german. The pool is a nice size and there are plenty of sunbeds, most people didnt put towels on sunbeds till about 10am, so you have plenty of time to get one. The gym is rather cramped and is limited on the machines. There are 2 cycling machines, 2 step machines and a situp bench. There is also a sauna and an indoor pool.
We read in most of the previous reviews that the entertainment was around 90% German. This is NOT true. The reps speak english, spanish and german so every time they spoke to the audience, they had to say everything quite quickly in all 3 languages. You have to respect them for that, it must be hard. Plus most entertainment doesnt require speaking as it is mostly singing, dancing, and other visual displays. One evening there were professional skaters on rollerblades and they did a fantastic show and involved the audience. The kids entertainment looked fun for them. We do not have children ourselves but the children always appeared to be amused. There was a lot of singing, dancing and games and yet again, the reps spoke all 3 languages so they could involve everyone.
By the far end of the pool there is a backgate. Outside the backgate is the beach. When they said 125m to the beach they really meant it! By 125m you are literally in the sea! At the end of the beach there is a wonderful little restaurant/cafe called cafeteria picnic. They serve excellent food (We suggest you try the ice-cream!) and they are very friendly and yet again they also speak all 3 languages! Your food is ready in 10minutes. The beach is beautiful, but you have to pay 4.15euros for a sunlounger. The sun doesnt set on the beach but you get to see the moon come up and it looks beautiful! There is a pizzeria at the start of the beach, and they have a very large selection of food. The food is very good but it takes a long time to cook and you get little of it. Just next to the pizzeria is a path which leads round to the next small town and beach, S'illot. Its very nice there. There is a nice restaurant there called BiBaBo and the food is great, perhaps a bit over-priced.
We only decided to go on one trip which was to Porto Cristo to see the caves on Drach. Bad choice in my opinion. The queues are very long to get in, its like waiting for a ride at thorpe park! Because there are so many people, you have to walk through the caves very quickly and do not get enough time to really admire the caves. They are stunning though. You are also not permitted to take pictures (but we did anyway!). It seemed very short and not worth 10.50 euros.
Overall, we had a very pleasant stay at Palmeras Playas and would return there in the following years! "
- Travel date: Fri 25th of July 2008
Just returned from a week in Sa Coma, I...
"Just returned from a week in Sa Coma, I was abit apprehensive about the hotel as the reviews wern't great. But was pleasantly surprised when we arrived as the english receptionist was happy to help with any quires we had. Our 1 bed apartment was spotless and was big enough for the two of us. Yes, the hotel was mainly German, which did worry me before the holiday, but once there, they were as friendly and polite as the english and i didnt come across anyone being rude. The entertianment is in German on a night, which started about 7pm for the kids and finished by 11pm. We were self-catering so didnt try any of the food. The resort of Sa Coma is quiet and peaceful with a mix of German, Dutch and English toursits. It has nice beaches, we didnt actually go to Sa Coma beach, we went to Sillot beach instead, which is just a bit smaller, but just as nice. There are plenty of restaurants to eat at from your tradtional spanish to italian and english. If you fancy a night out there is the Britannia bar which doesnt close till 3am, its 100% british (hence the name!) and have tribute acts from Madonna to the Spice Girls nealrly all week, its a great atmosphere and its where everyone heads to, so try and get there before 11 as it gets busy!! Apart from the Britiannia most bars and restuarants are closed by 11pm. I would recommend Sa Coma and the Palmeras playa apartments to Families and anyone who just wants a peaceful chilled-out holiday. "
- Travel date: Mon 7th of July 2008
This aparthotel is lovely. It's clean,...
"This aparthotel is lovely. It's clean, the staff are helpful and friendly and the location is superb. The pool gets a good amount of sun and shade respectively. We did manage to find good sun beds to suit each day we stayed at the pool. The rooms were cleaned to a high standard and fresh towels supplied when needed. Reception staff couldn't have been more helpful. The room aircon was a definite plus.
We stayed for a week and had a lovely break.
Sa Coma itself is a sprawling resort and has many 4 star premises. It can be quite pricey in places - the Spar over the road from the Palmeras Playa was particularly expensive with one loaf of bread being priced at 4 Euros, but there are plenty of places to eat out and alternative supermarkets. Two restaurants to note are Lagos (delicious) and Bi Ba Bo which was good value and nice food. Some of the eateries we tried though were over-priced and the food garbage....would have loved to have seen more tapas menus or creative fish dishes and less cod in batter with chips, but saying that if you looked for good food you could find it.
Took the open top bus to Cala Millor and realised how lovely Sa Coma really is in comparison. Sa Coma beach is one of the best i've ever visited. The trade-off is that everything seemed to be cheaper in the much busier Cala Millor.
Palmeras Playa's kids club could do with encouraging more British kids to join in, but my boy got stuck in with the German kids regardless and really enjoyed himself - I think on the few sessions he attended he was the only Brit there. He got used to the fact none of his peers could understand him though and the bouncy kids club leaders made sure he enjoyed himself and wasn't left out.
The Protur La Reserva pool is great for a change of scene. A short distance from Palmeras Playa, the entry price is quite expensive, but it's all inclusive for the day and provided a great fun pool for kids and a good spot to sun-bathe for adults. Really friendly staff and a friendly life guard who made the effort to chat to everyone and got all the kids playing footie at the pool edge.
Would definitely go back to Sa Coma and the Palmeras Playa - though I'm not actively seeking a 'Brits Abroad' experience, I think we will consider a hotel with less of a German bias next year. "
- Travel date: Sun 6th of July 2008
Just returned from a week at the Palmera...
"Just returned from a week at the Palmeras Playa a family of four 2 boys aged 8 & 11 and I have to say it was a very clean and efficient complex. Staff were very good. On arrival we hadn't any towels but they was bought to us quickly and also the sink was leaking and when cleaner came in morning and was told it was fixed straight away. The only thing I have to say about the Palmeras is it is 90% German occupied which isn't a problem except they should cater for the English aswell i.e entertainment, TV,(BBC1 only) etc. Saying that there wasn't any entertainment for adults and older children anyway. We stayed at the Coma Gran 2 years ago which we preferred for location, entertainment etc.
Sa Coma is a lovely resort with a gorgeous beach and good resturants with plenty to do for a good relaxing joyful holiday which im sure we will go again VERY SOON.... "
- Travel date: Wed 2nd of July 2008