Hoposa Uyal Hotel
22 Traveller reviews from Holiday Watchdog
"My husband and I stayed at The Hotel Uyal from 12th-16th October. A short visit was needed to prevent me from resigning from my job!!!!!
Anyway, we stayed at The Uyal as my daughter and newly acquired husband had stayed there this August and enjoyed it. I know Majorca very well esp P.Pollensa but had never stayed at this hotel.
We liked the fact that it was a little walk from the centre and opposite the gorgeous beach. However, we were a little disappointed to find that it wasn't as nice inside as the outside photos would lead you to believe. We had requested a sea view with balcony.....well it had a balcony but the sea view was somewhat obscured by the trees and, had it been height of summer, we would have been very disappointed.
The room itself was dark and dingy with very old furniture, small dbl bed and TV that didn't work properly. This was fixed quickly but very poor channels to view esp for us Brits (which the maj. of clients are). Still we weren't there to be glued to the TV!!!!
Food was very good as was service. We were glad we booked half board. Would have liked tea/coffee making facilities in room though.
Unfortunately, there was a very nasty 'bug' doing the rounds (airbourne we were told) of P.Pollensa and several guests had to go to hospital. We felt the hotel should have kept guests informed as to what was going on. One morning the coffee was quite foul due to the water being chlorinated (we think) by the water company. Apparently its law to do this when many people are ill. Lovely!!!
Overall, we had a really lovely time (despite rain on the first day) although felt that the hotel was a little on the expensive side for what was provided.
Oh yes......I didn't resign!!! need to work to have more lovely trips to Majorca!"
- Travel date: Tue 24th of October 2006
A pleasant stay
"I saw this hotel on the hoposa website and liked the look of it, as it has a more "old-fashioned" appearance. We paid extra for a "junior suite" and it was worth it to get a lounge area, a fridge (which some of the other rooms don't have), and a great view (4th floor) over the beach and Med. It's about 15 mins walk from the shopping area, but a pleasant stroll along the promenade. If you go beyond the roundabout, you come to a quieter bit of beach.
The buffet changes each night and was very varied, with one local dish (try this, don't just go for the pasta and meat you could get at home). Service very good, most staff are friendly and helpful.
We did have a problem with getting hot water for a day or so, but eventually this was fixed.
We went with First Choice, who don't offer a huge amount of excursions unless you want to go to Palma, market shopping or evening shows. But the hotel offers excursions, and you can join walking trips (see hotel noticeboard). Puerto Pollenca is one of the less commercialised resorts we saw (a lot of them are pretty dire, ruined by the British influence on the island). You can walk to the nearby Bocquer Valley fairly easily, and get away from tourism into the peace of the countryside.
All in all, a good first trip to Mallorca. We would certainly stay at the Uyal again."
- Travel date: Thu 14th of September 2006
"We (me 58, wife 55) booked direct. We chose the hotel as we had previously stayed at the Illa D'Ora which was part of the group. We stayed in the most expensive suite and was most disapointed with the room layout. The 'lounge' could have been better equiped with a coffee/tea maker and the TV could have been in the lounge. The TV had very limited channels OK if you speak Spannish (we do) or like Murdock TV (Sky news (which don't). The breakfast was very limited in choice. After the first day we chose to eat elsewhere. The breakfast catters well for the larger peson but has limited fruit and not fat items. During our week the list stopped working, OK if you are a fit 20 something but most of the gusts were some wahat older and had not visited a gym in a verg time. Also the only Internet terminal failed and was out of action for a day -- not a problem if you don't use the internet but very inconvient if you need to send and receive emails for work or family reasons.The beach was opposite over a busy road and provided good sun bathing facilities. We had a B and B option and enjoyed meals at the Stay and Ivy gardens. These are quite a walk away and a car essential. The resort was generally clean but had a smell of 'drains' early in the morning. This was our 8th visit to the resort and we had not noticed the smell before. Generally a good value family resort, however we think this is our last visit and will go to other North Mallocian resorts in the future."
- Travel date: Sun 10th of September 2006
Really good holiday
"My husband, 2 children and I stayed at the Uyal last 2weeks in August. Had 2 rooms in the Annex - were not aware of the annex until arrival and initially disappointed about being allocated there but as other reviewers have said, the rooms were fine, clean and the sea view is exellent. Travel companies ought to be more upfront about this though.
Beach lovely - not crowded and good availability of loungers. Hotel pool fine - they could do with extending the seating area around it but that's just a quibble. Food in hotel good - plenty of choice and always a majorcan speciality available. Good lunchtime snacks available for the children. Guests mainly British and a mix of older people and families - towards the end of our stay, it was mainly older people, but this meant it was peaceful!
Resort is very good - enough to do and see, but not noisy. Clean, beaches lovely and pine walk beautiful. It is a good 20 minute walk to the market square but its an attractive walk with shops along the way. All in all would thoroughly recommend this hotel and resort - we may, like many others clearly do - go back again."
- Travel date: Sat 2nd of September 2006
"Booked on hotels web site got a suite in the main building with balcony and a great sea view. The room was nice and clean with 2 beds in the main room our son had his bed at the other end of the room plenty of space for the 3 of us, room was cleaned and towels changed every day we stayed 11 nts. Paid for half board option which worked out good value we found the food was top class I have stayed in a lot of 4 and 5 star hotels with my work and I would rate this hotel up there with most of them. We rented out a car on line as well through sixt rental got a 206 cc convetible for 230 pounds for 11 days check on their web site. The driving was nice and easy even when we got lost it was easy to find our way back, top places to see palma alcudia old town the beach at cala vincent the caves of drach is good and a nice drive through the country via arta on the way back. We went to 2 water parks 1 in Arenal and the western park in Magaluf which was the best.booked up flights through BA Â£391 for the 3 of us the hotel cost about Â£1400, I wasn't expecting this holiday to be all that great but was pleasantly surprised and would definately return again and fully recommend anybody to go there."
- Travel date: Mon 28th of August 2006
Fine, depending what you are looking for
"My wife and I are in our early 30's, we spent a week at the Hotel Uyal in August 06. Puerto PollenÃ§a was definitely the right choice for us - we had a hire car and saw lots of other towns, nowhere we preferred. It is full of tourists, but not too tacky - a good choice of restaurants and bars, not too big and busy, but neither too small and boring.
Quick thoughts about other towns: Puerto Alcudia seemed a bit busier, very spread out, with a busy road to cross. Nice beaches at Playa de Muro along the end towards Can Picafort where the natural park is (try Balneario 6 for lunch or drinks with easy parking). Formentor has only one hotel, they own all the beach bars which are an absolute rip off. The beach is fine for an afternoon, if a bit small, but take sandwiches, seriously. Cala Millor seemed a bit 70's touristy, not too much to do. Hams Grotto was a lot of money for not much. PollenÃ§a town is nice to visit for a couple of hours. Cala San Vicente is smaller than Pto PollenÃ§a, nice quiet bay but I think I would have gone stir crazy staying there for a week.
Back to the Hotel Uyal. 90% of guests are English, mainly middle aged or families who have been going there every year for decades. The room was ok, but a bit dark and old for the price (we had a suite for â¬138 a night, which I think is a lot for what we got). Breakfast was ok, didn't have any other meals there. We booked the Uyal partly because we wanted a pool, but in the end we didn't use it much. All the loungers are constantly taken, and the pool is full of inflatables and dive-bombing children. Having said which, the sea is very close and very enjoyable so we didn't need to use the pool. Loungers on the beach do not belong to the hotel, they cost â¬10 a day for 2 loungers and a shade. One of the best things about the holiday was the fact that the beach doesn't get too packed, and we never struggled to find loungers.
This is one of the advantages of the Uyal, more central hotels have the port in front rather than the beach, we found the walk into town for dinner very pleasant, so location of hotel was great.
Eating: Capri was nice, right on the harbour. The pizza place on the beach was awful, we walked out after arguing with the waiter.
Overall, I would recommend the town, and the Uyal is fine. In retrospect, we chose that over it's sister hotel Hotel Pollentia because of the pool and the external image. We didn't use the pool and the external image wasn't really reflected inside. Hotel Pollentia is nearly next door, so the location is good, and seems to be more modern - I don't know the difference in prices, but I would suggest having a look into that one."
- Travel date: Fri 25th of August 2006
Nice hotel if you like a walk into town .....
"Stayed at Uyal in mid-August 06. Had booked the Pollentia but on arrival were moved to Uyal -same company, only 50yds along road. Not too bothered, had tried to book Uyal originally anyway. Room was on top floor of the annexe - few yards from main building, don't worry too much as long as you get a balcony and sea view as we did. Room was comfortable enough and reasonably quiet even though it overlooks the main road into Puerto Pollensa. Beach is opposite, 25yds - ideal. Beds and umbrella for two - 10 euros for day. Meals are taken in main building. Stayed half board and food was fine - buffet arrangements with decent variety for breakfast and dinner. Pool is rather small with beds around it.
Only downside is distance from town centre - about a mile - minimum 20 minute walk if you don't stop at shops on way. OK if you're only doing it once a day, but we decided to hire bikes, and then a car from Lagoon car hire in town centre - 35 euros per day for Clio. Taxi fare was 5 euros, town to hotel. Time to Palma airport in own taxi was 50 mins. Loved visiting Pollensa and Alcudia old towns - hated Alcudia new town which is like Skegness. Marvellous road through mountains to Soller, 50km. Also road to Cap Formentor which is spectacular.
Enjoyed staying at Uyal. Hotel was fine but if we visit the town again it will be to a more central location."
- Travel date: Sat 19th of August 2006
Very nice hotel would recommend!!!
"Travelled from 15th July 2006-29th July 2006, me 28, my friend 28 and my mum(better not say). On arrival was dissapointed we had booked a suite..... just bigger room with sea view for the 3 of us but they had not put mum's bed in so she had a single room next door with no view at all and on your first night not ideal to be separated. The pool looked basic but bless them they had saved us a meal as we arrived about midnight.
The next day well... what a view! The breakfast is lovely if u like cooked english food... the fruit is a little on the sparce side but plenty enough. Besides their bacon was to die for.
Throughout our stay we felt the pool was dirty and grimy around the edges and on our last but one day home we awoke to find the whole thing a murky green!! Apparently the filters had packed up... but when you have the turquiose med infront of you who cares. Within a day they had it emptied and re-filled it and boy was the water cold the next day!
The location is perfect straight over a busy road... which can be noisy to the life guarded beach and water sports and a 15 min stroll to the town. Alcudia (or skegness as it may appear) is 10 min by taxi 13 euro's and i recommend the nightclub Menta... although don't go until at least 1am.....
The staff are lovely in general there was the odd miserable one but then i would be stuck in 40c waiting on the mainly english patrons. And the food in the evenings... well for 2 weeks we didn't have one meal out you have a wonderful variety!
You should also get the catamaran around cap Formenta for 18 euro's it last's for 4 hours and you see a number of other coves or you can be dropped off at formenter beach and catch a later boat back it leaves the marina at 10.30am. Overall i would definatley go back... maybe a different hotel but only because you can never have the same good time twice and i wouldn't want to spoil these memories... have fun!"
- Travel date: Mon 31st of July 2006
ok hotel, pot luck on room allocation
"Went in June 06, myself and wife (mid 30's). Came on this site first, got good rec's on food and knew about the annex next door. We wanted room only but couldnt find anywhere on the island so reluctantly went half board. Paid for Sea View and Balcony. On arrival, we were offered another hotel BEFORE we got our room key - turns out to be next to lift shaft and I am not kidding, it took 10 mins and a maid to show us where the room was - it was dreadful. No sea view, nor balcony despite paying for it. Complained, got offered another hotel again, refused - got offered compensation, refused - we got our papers out to prove what we had booked, got onto our travel agent in the UK,. Travelcounsellors (SUPERB), they in turn got onto their Spanish room booking agent and we all kicked off. We mentioned that they had breached their contract and quickly, got offered a suite, to take occupation the day after at no extra cost. Had to sign papers to say we were happy so that we wouldnt take legal action later. Felt a bit sorry for the guy on reception, he was obviously used to doing this to people but he had no choice and it was obvious from his handling of the situatioon that he probably would have totally agreed with our complaints if he could. We stopped in the bad room one night and seriously, it would have ruined our holiday if we had stopped there. This is not a one off, we spoke to another couple who had taken the 'other hotel' deal but they regretted it -it was a 10 min walk away but they came back for meals ?. We regulalrly walked past reception and heard new arrivals complaining about their room - but they all seemed to get moved. Suite was nice, had a balcony, fridge, big tele (other one didnt work in poor room) - I would not recommmend this hotel AT ALL unless you get a suite.
Food ok, Gordon Ramsey might have a few things to say but it was well cooked, reasonable food which was what first got us to go there (wife a vegi). It is ok for vegi;s but towards the end of the 10 days, there seemed to be less and less on offer - I asked why and they said that they dont specifically put on a vegi dish each day - but the soups were always vegi and nice, they had a big salad bar so even in an emergency, you were always going to get fed. We ate out a couple of times in the town, didnt really eat anything that was much better than the hotel. Dining room opens at 6.45pm for a sitting and at 8.15pm for later sitting - you cant choose (allocated on arrival) but you can change - bit annoying for us as we were TOLD dinner was 6.45 (they were a bit sneaky in the way they did this )- but they changed it easily. Staff were all friendly nice people.
Town centre is a good 20 minute walk for fit people - we found this nice and the excercise good but older people might think its a bit too far out. Its a very windy place - beach lovely, Â£6 a day for 2 beds and a brolly but it could get a bit chilly if the wind got up.
Hotel mainly filled with 50's and above people - all english nearly.
We had a bad start but in fairness, whilst i wouldnt go again, I would say to people that as long as you dont want gourmet food, dont mind a walk into the town, and have a nice room then you could do alot worse. The sea view rooms in the annex looked ok as well, I know alot of people get upset when they realise they are not in the main hotel (all suites are) but if you go knowing its there, it really didnt look that bad at all.
Overall, 5 out of 10 and if you get a suite on arrival, like the food then for the money its probably an 8 out of 10."
- Travel date: Fri 7th of July 2006
Good choice, but a bit far from the centre
"Me and my boyf (in our 20s) stayed here the first week of May.
The hotel, as others have said, is split into two - the main building, which is lovely to look at from the outside, and the annexe. We checked in and found our room to be in the annexe. The annexe does indeed not look so attractive from the outside, so we were a little disappointed, but after getting into our room we thought 'so what?' - its nto like you spend all day looking at the front of your hotel, and the room was nice enough - they get cleaned everyday and we were impressed by how spotless it was. We also paid fro a seaview - definetly worth it - im not sure I would have been so happy with the room if we hadn't got the view. The actual annexe itself is okay on the inside with fresh flowers on your way in. One problem was that though we booked a double room, it was actually two single beds pushed together. Made things slightly, um, awkward. :D
The road outside though is constantly busy and you can hear this in the room.
We stayed half-board, which is buffet brekkie and dinner. We didn't have to share a table. I'm a vegetarian, and on 6/7 nights their was a good choice, but on my last night I ended up eating salad with a jacket spud and peas!!! On the other nights there was always a good variety of food, and they always try to put at least one mallorcan style dish on.
Most of the guest were English, some German. Lots of elderly couples, some small children. Young couples and families were in the minority.
The position of the hotel is great if you're mainly after the beach because it is directly opposite the best bit of beach in Puerto Pollenca. The sand is white and the sea warm, and this part of the beach was really uncrowded. However to get into the centre (marina) part of town its a 15 minute walk. This is okay if you're only doing it once a day, but we tended to walk up there twice a day - in the day for the shops, or for a stroll, and in the night after dinner for the bars. By the way in the centre square try to stop at BONYS TEA SHOP - very cheap and staff are great. Avoid the MULLIGANS IRISH PUB - extortionate prices. Because of the walk I think if we went to Pollenca again, we'd stay at a more central hotel (also the road stops here so no traffic noise at night).
Bus stops very close if you want to go travelling - easy to get to Alcudia, Ca'n Picafort and Formentura. You can get the bus to the marIna as well.
I can;t really fault the hotel, its food or staff. It was a lovely experience staying here. Only real negative is the positioning."
- Travel date: Thu 11th of May 2006
CHILL OUT THIS IS IT
"We booked a last minute break at the Uyal then read a couple of very negative reviews oh dear?? Just goes to show don't beleive everything you read. On check in no fuss straight to our room which had a view out of this world!!!!!!!!!! if you want good old fashioned service relaxed atmosphere unobstrusive staff who are always polite and helpful and the chance to relax unwind chill out then this is it. Although not a huge selection of food on offer what was is well cooked always plenty of it and something for everyone you certainly won't starve, what we realy liked was being given our table in the dining room on the first evening and that was ours for the week not as in some 5 star hotels we have stopped in standing in line waiting to be given a table every night as if we were back in school!!! We left yesterday morning with heavy hearts and will be going back next time we want to run away from the rat race. Thank you Uyal see you very soon. "
- Travel date: Sat 11th of July 2009
A pleasant hotel to stay in. We were in...
"A pleasant hotel to stay in. We were in the annexe, which we thought was modern, clean and a nice place to stay.
The breakfasts were great - plenty of choice, and well-cooked, good food.
Only gripe I had was that I had a pre-booked a suite. Once we saw the room, I sensed something wasn't right. It just didn't look anything like the suite photos on the website.
When I enquired, the receptionist told me that the hotel was full to capacity, and that a problem with another room had led to us being downgraded into a cheaper room.
I was quite cross when I heard this, as when we arrived, there was no mention of this, and I wonder if our bill would have been reduced accordingly had I not said anything.
But, I must praise the hotel manager for the way she handled things. The next day, our bill was reduced not just to the level of room we were given (which, I guess, would be the minimum you would expect), but she only charged us for a basic double room, instead of the seaview room with balcony that we had, which reduced our final bill further.
The difference in price wasn't all that much, but by making this gesture, it makes us much more likely to stay there again.
But in terms of facilities, location etc, a decent hotel which we would recommend."
- Travel date: Wed 17th of September 2008