Bahia de Pollensa Aparthotel
29 Traveller reviews from Holiday Watchdog
"returned back from bahia pollensa a couple of weeks ago, it was FAB, the hotel was nice and clean and the rooms were cleaned vitually every day. nice quiet area, but the walk into main sqaure not very far and a nice walk anyway.
The beach was lovely, clean and not at all busy, (bearing in mind we travelled at half term)
the food at the hotel was good, and weekly all you can eat bbq was really nice, 15 euros and sangria thrown in too, I travelled with partner and 2 children (2 & 8) Kristine (entertainment coordinator) was really great with the kids, she organised mini discos, reptile shows, parrot shows etc. Also our youngest child got a virus whilst out there, hotel staff called a doctor who was at apartment within an hour and everything was fine.
All in all a great place to stay, have nothing bad to say and the staff are some of the best i've come across nothing is too much trouble, you'll have a great time!!!"
- Travel date: Fri 29th of June 2007
"Stayed there for a couple of weeks on a self catering basis. Two adults and one 2 year old. Had a one bedroom appartment. Hotel is far enough away to be quite, but not a bad walk to the centre for a meal ect... The beach was great, never crowded and the sea was lovely and warm. The staff were SUPERB nothing was to much trouble. Had an issue with the fridge not working and someone was sent to look into it within 5 min and fixed. My daughter destroyed a switch (at the swtiches are at her height) and once again fixed by the time I had a drink at the bar. The hotel swimming pool was nice, but the kiddies pool got busy and the sun loungers were always reserved. Went to the hotel all you can eat BBQ at 15 Euros and was superb, and had a set meal of a leg of lamb which was spot on. I would not go half board as heard lots of moaning about what they had to eat (limited menu). THe rooms are of good size, aircon was not the most powerfull thing I have ever felt but cooled the room (just) THere was a lot of noise from the upstairs room (a flat footed person) but other than that would def stay there again."
- Travel date: Tue 19th of June 2007
loved the Bahia de Pollensa
"We found this hotel to be simple and clean. The staff were very helpful nd the bar prices reasonable. the location was close to the beach but far enough away from the bars that you could have peace nd quiet if you wanted it. The pool area was well kept and well situated for the afternoon sun. We had a twin studio apartment with adequate cooking facilities good air conditioning, great bathroom and lots of room in the living area with a bed setee that would have slept another person very comfortably. we found the cleaning generally good also. A place we would definitely visit again as it represented great value for money."
- Travel date: Sat 13th of January 2007
We found the Bahia Pollensa disgusting
"We were booked for an air con room- the aircon did not work, after a week of aruments and staff who were rude and offensive we were switched to a second room- this room had air con but it emitted a smell of sewage and we could not use it- my son developed a terrible sore throat most likely from the sewage fumes- this situation was obviously known to the hotel as they has an electric deodoriser on the wall!!- take our advice and avoid this decaying dump like the plague- you may get one if you go!"
- Travel date: Wed 26th of July 2006
Our week at Bahia
"Externally, the Bahia Pollensa is simple, clean and pleasant. Reception area is clean and the staff are friendly. Our room was a studio which comprised 2 single beds, sofa and small kitchen area with separate bathroom. The balcony was a nice size with a rail to hang towels which was quite handy! In my opinion, the bathroom and kitchen could do with a little updating but all the same, everything was quite adequate. The room was spacious and cleaned 4 out of the 7 days that we were there. Communal areas, pool and bar are good although we were hardly ever there - all the same, it looked like everyone was having a good time! I would recommend bringing your own teabags, sugar, cereal etc if you are self catering as we were as the local supermarkets are an absolute rip-off! We bought a few basics on arrival and it came to over 40 euros!!!! The beaches are lovely but again, the sun loungers are expensive - 10 euros for 2 loungers and umbrella. Puerto Pollensa caters for everyone regardless of whether you are young or old, in a large group or small. Restaurants were all lovely - a good choice up at the marina which is about a 25min walk from apartments or 2min cab ride costing 5 euros. Alternatively, travel into neighbouring Alcudia for more choice at 13 euros for a cab or buses that go straight there. Please be careful with valuables and put them in the safe for12 euros and additional 3 euros deposit that is returned at the end of your holiday - it is worthwhile as doors are flimsy and someone broke into our room - luckily nothing was taken! All in all you will enjoy! You will have a relaxing time I promise!"
- Travel date: Sun 16th of July 2006
"Date: June 2006
Reviewers: Husband, wife and mother-in-law from Buckinghamshire.
On the positive side, this venue is very nicely placed if you want to stay in a quieter part of the town. It is in a nice clean residential area and only a few minutes walk from the beach. We walked into the main part of town most days which took about 20-25 minutes, also back without any problems, as did mother-in-law who is 85. It is a very pretty bustling town with lovely clean beaches and nice views out to the sea with the surrounding mountains. Lots of places to eat, friendly locals. We found one particularly nice restaurant, down a side road, called Los Zarzales which served delicious food and good house wine and the staff were very pleasant. If we went back to Puerto Pollensa that is one place we would definitely re-visit.
We stayed at the Bahia Pollensa Apartotel for 1 week in the middle of June 2006 on a half board basis. We went with Thomas Cook. Our flight was delayed by two hours and when we reached the hotel we were told by reception to leave our cases in our room and go straightaway to the restaurant as it was soon closing. This we did but the restaurant staff made it clear they were not that happy with us turning up so late, indicating this also by looking at their watches. So we were rushed through our meal and ended up not having all the courses. We stayed in a 1 bed apartment which can sleep 5 people but in our case it was for 3, we thought 4 would have been a squeeze. During our week's stay, the room was cleaned twice, one of those times because we complained to both reception and the Thomas Cook rep. No clean sheets during the week and often no towels. When I phoned and told reception there were no towels, I was told to come down and get some. On another occasion I was given some towels from the laundry which were not even properly dry.
I think these apartments are not suitable for half board basis. The breakfast was fine, but the evening meal choice was very poor e.g. we chose tuna salad for starter which was nice. Then with our main meal (meat), again served with salad. And alway chips. The vegetables that we did get looked and tasted like tinned vegetables. The choice of dessert was the same every evening. If you chose fresh fruit you got one piece of fruit. I asked for an apple and they said no, a pear or banana. For the last few evenings we decided to eat at Los Zarzales and much preferred it. On the day we were leaving, we were told to be in reception at 0805. We didn't realise until the night before that breakfast started at 0800 and when I phoned reception to ask about going early to breakfast, we were told no, you can get something at the airport. Bearing in mind that mother-in-law is 85 I didn't think this was good enough.
However, having said the above, Bahia is very suitable for families with children on a self catering basis. It was lovely to see the children running around enjoying themselves, also on the dancefloor when Bahia had evening enterainent. One last word, the shower was fantastic, water always nice and hot."
- Travel date: Thu 6th of July 2006
"Just returned from a week self catering at the Bahia de Pollensa Aparthotel. We booked last minute (the day before we flew out) so were a bit wary about what we'd find. The Bahia is about 20 - 30 minute walk from the centre of Porta Pollensa and only 200 metres from the beach. The beach is nice and quiet (not sure if this will still be the case in the high season). The hotel itself has a nice pool, restaurant, bar and also a supermarket. I went there to pick up some supplies as soon as we arrived but wish I'd been less impatient and gone to the Spar which I later found round the corner on the sea front. The hotel supermarket is good but a bit pricy.
The apartments are very nice we had a good sized bathroom, large kitchen (fridge, 2 ring hob and microwave)/dining/living room area and a good sized twin bedroom. There is plenty of storage space for hiding your cases and rucksacks (although I should say there were only two of us). I was a bit worried that we wouldn't have much privacy on the balcony as there wasn't much between us and next door. However, we were lucky as after two days the neighbouring apartment lay empty. The apartment was cleaned 4 out of the seven days.
There is a laundry service, a pc connected to the internet (1 euro for 12 minutes), you can get UK newspapers, there are games available for children including a table tennis table. You can order takeaway food to take up to your apartment (8 euros for a yummy pizza), and although there is an a la carte menu the 'menu of the day' is very reasonable (10 euros 95 for 3 courses).
Hope this helps. We would be happy to stay there again."
- Travel date: Sun 14th of May 2006
"Last year when I visited the Bahia de Pollenca with my wife and my two sons and my daughter- we were suppose to stay at the pollensa park but there was a problem with the booking. We stayed in the hotel for 2 weeks.
I must say the best friendiest staff in a hotel that I ever came accross from the cleaners, bar staff , manager to the thomas cook staff in the hotel.
The biggest problem was that there was only one Kids rep in the hotel- witch ment she could only take 8 children at one time. The Kids rep was very friendly, energetic, loving and giving. The kids loved her- on her break she used to jump in the swimming pool with all her thomas cook clothes on, and play diffrent games with the children..... and adults. The Parties (Harry Potter and Halloween Party) was fantastic she used to play a game called chocolate Lions wich ment that the children were covered in chocolate on their faces.
Sam the rep of the hotel was very plesent but she never was around if we had any enquires!! Luckly the Kids rep Delly Belly was always in the pool if we had any questions or queries.
The bar staff was very good, and understood english very good. We were sure that Delly Belly and one of the bar staff ware an item (they suited each other).
The rooms were very well designed and enough room in them for two weeks.The cleaners were very thourough.
We location is exellent. We are thinking of returning again this year- I hope the staff will be there this year."
- Travel date: Thu 2nd of March 2006
loved the resort and bahia pollensa
"This is a well run friendly apart hotel on the outskirts of the lovely resort of Peurto Pollensa in Majorca.
The rooms were more than adequate, cleaned regularly and had a basic microwave oven, two ringed cooker, kettle and fridge - the addition of a toaster would have been much appreciated.
You could have made basic meals at a push but why bother as there were numerous good quality restaurants in the town and the Bahia Pollensa had two adequate snack facilities with a reasonable a la carte menu in the evening.
There were not enough sun loungers and although signs said they did not allow 'booking' - this happened frequently with towels lying all day on the sun loungers.
The Bahia Pollensa was only about 80metres from lovely beaches.
It was a 30 - 35 minute walk to the town centre - we got the bus 1 euro per person from the bus stop opposite the Galeon - then had a leisurely stroll back visiting the many shops.
Good market every wednesday in Peurto Pollensa, good cheap public transport - so we visited Alcudia old town, the more developed beach front and the roman ampitheatre. Far to hot to visit Palma but if you're there in april or october (cooler) it's well worth the visit. (use public transport as it's a nightmare by car)
Lastly loved the hotel, Peurto Pollensa and will be back.
Just remembered - you have to pay for the tv in the rooms! (3 or 4 Euros/day)"
- Travel date: Mon 15th of August 2005
Spot on for the price
"We stayed at the Bahia Pollensa for one week in a studio apartment, just big enough for two people really. Although the rooms are quite basic they are clean and fresh + the air con is a life saver. The safety deposit boxes are not in the rooms they are down near reception which was a little inconvenient, also they are quite small, just big enough for cash, passport etc, there is however plenty of wardrobe space for a change.
The Hotels supermarket is very handy with a good stock of the basic essentials. Did not try the restaurant but the bar area is nice with seating near the pool. Speaking of the pool area, the hotels best asset is that a member of staff goes around the sun loungers at around 10am and if the lounger is not in use then they remove the towel to free them up, bonus or what?
There seems to be plenty of activities through the day to keep the children entertained, kids club etc + bits and bobs for everyone, Scuba diving and water aerobics.
Another asset is the hotel staff, they are so friendly, helpful and polite, they just can not be faulted.
The location of the hotel is reasonable. The walk into town is enjoyable, not too far with no hills and there are a few Bars if you need a break form the sun and a little "light refreshment".
All in all we really enjoyed our week and we will certainly be visiting the Bahia Pollensa again all though not soon enough."
- Travel date: Wed 27th of July 2005
"A great hotel and for us ideally situated about a kilometer from the center of town. This means a very pleasant walk back after an evening meal. A truly stunning beach is a couple of minutes walk away. Very clean and all staff very friendly and helpful. If we were to be very picky our only complaint would be that the kettle had to be put on the electric ring and took forever to boil. Cant comment on the food as we eat out every night. We would not hesitate to recommend this hotel."
- Travel date: Mon 16th of June 2014
Good value but poor self catering facilities
"Our first stay in this hotel/apartment. We are very familiar with Puerto Pollensa, and this hotel is ideally situated for the beach and getting out of town to the other many delights of Mallorca. It's quite a trek into the centre of the town, so we lazily used the hire car! The rooms were very clean and thank goodness for air conditioning - when the windows were shut it was heaven. All the staff were super. We only had one little problem with bleach from cleaning getting onto some clothes - but compensation was quick and satisfactory. However if you're thinking of self catering, think again - the facilities are very very restricted, and if you don't know how to use a microwave/combi oven take some lessons first. Not a lot of cutlery, and you need to be 8 feet tall to access the crockery. Towels were also useless, although changed regularly. We'd probably stay there again, but not self catering. "
- Travel date: Mon 19th of September 2011