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Salón

Reviews summary

4
Good
270 reviews
Brilliant
142
Good
94
Average
24
Poor
8
Awful
2
  • 5 room
  • 5 pool
  • 5 beach
  • 5 service
  • 4.5 dining
  • 5 amenities
  • 4.5 food

18 Traveller reviews from Holiday Watchdog

Excellent Accomodation

5
Brilliant
by
Reviewed 22nd September 2011

"The Las Velas are situated in a quiet and peaceful location just a short walk from shops, restaurants, marina and beach. Approximately an hours transfer from the airport. Two good sized swimming pools, the decor and cleanliness is immaculate, the maid service was very good, they cleaned everyday and replenished towels. The staff are very friendly and helpful. There are nice garden areas. All together an excellent holiday, would certainly go back again. Would recommend the 'discovering majorca' trip, was an excellent day out. "

Holiday details

  • Travel date: 21st September 2011
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 4 Dining
  • 5 Amenities
  • 4 Food

Best Holiday Ever!!!!

5
Brilliant
by
Reviewed 18th June 2010

"I was 10 years old and went to Las Velas apartments in August and I had a lovely and brilliant time. The pools are very big and enjoyable and the staff were very friendly and helpful, they sold ice lollies and they had there own little park. The TV channels were like the ones you could get in England and they showed programs like Doctor Who. Although it was situated on the main road it was like it wasnt there, it was a stones throw from the beach and the main town was a nice 15-20 minute walk away. For fellow kids like me the water park was only in Alcudia that was only a 20 minute bus ride away. The beach was very nice with pedeloes that you could drive yourself, they had a waterslide on the back and were very entertaining. They also had volley ball nets set up there so you could play. The best restaurant that I would highly recommend was the Sparrow's restaurant that served lovely food and also had a pool table for mid-meal entertainment. The apartments were very clean and tidy and were very big. There was a free washing machine round the back of the apartments where you could wash your clothes and they would be nice and clean. The air-conditioning was very nice in the hot nights and throughout the hot days. There was shops in the town that sold all of dietry needs and many more. The only downside to the apartments were the constant bites from the mosquitoes. But apart fropm that it was the best holiday ever!"

Holiday details

  • Travel date: 24th February 2010
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Excellent appts

5
Brilliant
by
Reviewed 30th July 2009

"It was our first time to majorca and we found puerto pollensa beautiful. Our appts were 2 bedrooms of which were spotless clean everything you needed was available we had a kettle microwave,fridgefreezer,hob. our 2 children age 11,12. loved the two pools.the staff were fantastic they were very helpful told us about the bus services to alcudia, about 20 mins away and so cheap,2 adults 2 children 10 euros return.The buses were fantastic every 15 mins and always on time. the old square is lovely to walk around plenty of eating houses for every taste.The pinewalk is a must.The stroll back on a night on the promanade is so enjoyable plenty of restaurants or bars to call in if you wish to do so.the beaches are the best soft white sands perfect for the children clear blue sky and turquoise water what else could one want in a holiday."

Holiday details

  • Travel date: 29th July 2009

We had a wonderful holiday here. The ap...

5
Brilliant
by
Reviewed 2nd September 2008

"We had a wonderful holiday here. The apartments are spotlessly clean and the people very friendly. It is quite a way back from the beach, but we managed with a 4 and a 6 year old easily. We used the kids club at the large hotel down the road. The apartments are next to a new main road, but it isn't busy and there was no noise from the traffic - in fact there was hardly any traffic on it!! There is plenty of space around the pool so you don't feel like your sitting on top of people. The beach is the same. I love Pollenca and would definitley come back to these apartments again! The only thing I could moan about is the ants in the aprtment - but they provided us with ant spray!"

Holiday details

  • Travel date: 2nd September 2008

Small complex, clean apartments, Pollensa disappointing

4
Good
by
Reviewed 13th December 2012

"We stayed here for a week in early July and the weather was very warm - 30 degrees most days. The ground floor apartment was very clean with good furnishings. Fairly dated pieces of furniture and the beds in the lounge weren't very comfortable, the bedrooms had better mattresses. We had a patio close to the adult pool, plenty of sunbeds, the pool was clean and well maintained. Small stock of cold drinks, crisps and bread rolls served at reception. The staff were very helpful and the room attendants very thorough. Limited equipment in the kitchen but with the weather so warm we didn't use it much. There are a few "British Bar/Breakfast" type cafes on the way to the beach which I would avoid. Also avoid the Spanish restaurants around this area as we had quite a few poor meals. Better restaurants are towards the port. The new road had just opened and wasn't that busy, just a bit of road noise during working hours but not anything to worry about. Rep from Thomas Cook was helpful, worth going on the Discover Mallorca trip on the boat, tram and train. A night out at Pirates is only for those who like being herded with 1000 other Brits into a large hall, served lukewarm Chicken and Sausage and weak Sangria. The floor show was brilliant but I would suggest eating before you go as you may still be hungry after the meal!"

Holiday details

  • Travel date: 15th July 2008

Lovely big apartments with excellent staff

4
Good
by
Reviewed 27th November 2012

"We spent a week here in June 08 with our 18 month old daughter mainly as a result of the good online reviews we'd seen. We booked through Thomas Cook, but never once saw or heard from a rep (as we hired a car from the airport) which was a bonus more than anything else and saved us from the endless hard sales for overpriced excursions. The apartment itself was really spacious. We had a two-bed apartment (not sure if they all are) which was more than big enough for the three of us. It was really clean and the kitchen was well equipped. The TV wasn't working when we first arrived, and when we reported it to reception they came up immediately and arranged to have it fixed. It wasn't a major issue for us (we don't come on holiday to watch TV!) but the staff seemed quite upset that things with the room weren't perfect! The Las Velas staff are what makes it really special - genuinely friendly and helpful. The gardens and pool areas are lovely, and it's great having the choice of two pools. We'd play in the kids pool with our daughter, and when she was having her sleep would take it in turns to lay out by the 'grown-ups' pool round the back which is much more peacful! The only thing to beware of is the new road. The section in front of the Las Velas apartments was open when we went, but because not all of the road is open yet it was very quite. I hope when it's fully open it doesn't spoil the apartments. The walk into the main town is a fair distance, which ordinarily wouldn't be an issue as it's a pleasant walk along the edge of the beach, but at 6 months pregnant this became a bit of an issue after a few nights! Would definitely recommend - but go sooner rather than later just in case the noise from the new road becomes an issue."

Holiday details

  • Travel date: 10th July 2008

I've just returned from the Las Velas an...

4
Good
by
Reviewed 21st May 2008

"I've just returned from the Las Velas and Puerto Pollensa with my husband and 10 month old son. The first apartment we were allocated was very damp, to the point that our clothes and the bedding became damp, (this may have been due to the freak week of rain they had 2 days prior to our arrival). We reported the problem to the rep and reception staff, who were very apologetic and promptly moved us into a much drier apartment. The apartment was spacious and clean and certainly deserves its 3 star rating. Although the hotel staff were more like that you'd expect at a five star hotel. They were extremely helpful and our son was particularly taken with the lady on reception, who was lovely. However, a big problem for the future will be the main road currently being completed directly outside the apartments. It seems as though the road has been built to direct traffic away from the coastal road running from puerto Pollensa to Alcudia. If it does become a busy road the noise will certainly be heard from inside the apartments when the windows are open. This is a real shame as the standard of the apartments and friendliness of the staff make the Las Velas an otherwise perfect choice in its price range. "

Holiday details

  • Travel date: 21st May 2008

great spot,good rooms,clean with comy be...

5
Brilliant
by
Reviewed 21st January 2008

"great spot,good rooms,clean with comy beds nice balcony. Staff spot on,good gen on cars trips etc,much better than tomy cook who will have to improve this aspect if they want more custom! gardens good /pools good. But you can also use pollens park hotel as well which is very busy during peak,but a snbed could always be found! Great disco for kids and elivs etc can usually be found in the building for the grown ups! Staff here also vgood and most have worksd there for some time which is always a good sign."

Holiday details

  • Travel date: 21st January 2008

EXCELLENT a nice family environment, the...

5
Brilliant
by
Reviewed 10th January 2008

"EXCELLENT a nice family environment, the best I have ever been to - you will be crazy not to go. The reception staff were very encouraging by teaching and helping you with your Spanish, they were also very helpful on offering places to go for the day- one of the most spectacular was driving around the mountains EXELENTÉ ADIOS AMIGOS!!!!!"

Holiday details

  • Travel date: 10th January 2008

Shame about the weather

3
Average
by
Reviewed 27th November 2012

"Stayed at the Las Velas apartments during the October half term holiday. The apartments themselves are in a quiet spot five minutes walk from the beach and about 15mins from the town centre. Although they are in the process of constructing a new road right outside the apartments, which although speaking to the staff they seem happy about it's bound to lead to more noise. The road is due for completion during 2008. The apartments were reasonably spacious, we had flat 8, which is top floor and so not only did we have a balcony but the top floor flats also get a huge roof terrace. The staff are very helpful and friendly (helped sort out car hire etc) and being that the apartments are in the same chain as the nearby Pollensa Park Hotel staying at the Las Velas you will be able to use the hotel facilities. All in all we had a good time the only real disappointment was the weather."

Holiday details

  • Travel date: 13th November 2007

Wonderful Las Velas

5
Brilliant
by
Reviewed 14th November 2012

"We have stayed in Puerto Pollensa many times at either a villa/apartment and Las Velas are without doubt the best apartments we have ever stayed in. The rooms are spotlessly clean with maid service 6 times per week and towel change 6/week towels are thick and fluffy too!. The furnishings in the room are a little dated however this does not matter when it is so clean. Lovely well cared for gardens. Two lovely pools one quiter aimed at adults the other had childrens pool so busier with children. The best bit you could come down at anytime of day and there would always be free sunbeds heaven !! i think this is because there were only 28 apts. No bar however reception stocked chilled beer/soft drinks , wine and icecreams etc at very reasonable prices. The staff were exceptional so helpful and friendly and full of local knowledge. Few well stocked small supermarkets within 2 min walk. Centre of Puerto Pollensa approx 15min walk along the promenade but very pleasant and lots of nice watering holes along the way , usually got a taxi back approx 5 euros. All in all a great holiday so good we have already rebooked for next year."

Holiday details

  • Travel date: 17th September 2007

Lovely Las Velas

3
Average
by
Reviewed 13th December 2012

"Just returned from a week's holiday at beautiful Puerto Pollensa and the fantastic Las Velas apartments. There is nothing bad to say about the resort or the accommodation, wish we were still there!! Had a ground floor, 2-bed apt, just a few steps from the pool area, which was cool & clean all the time. Apartments just right, kept clean and fresh towels 5 days a week - brilliant! The staff were very friendly, spoke brilliant English and couldn't do enough to help, even the money exchange was commission free! What more do you need? I would definitely return to both the resort and Las Velas, you are guaranteed a fantastic holiday! The Shuttleworths - Manchester, GB"

Holiday details

  • Travel date: 9th September 2007
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