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Botel Alcudiamar

Reviews summary

4
Good
386 reviews
Brilliant
221
Good
117
Average
34
Poor
9
Awful
5

14 Traveller reviews from Holiday Watchdog

This hotel looks impressive. Its pool is...

3
Average
by
Reviewed 16th April 2007

"This hotel looks impressive. Its pool is beautiful and the breakfasts and dinners were very good. Unfortunately, the service was more suited to a 3 star hotel. Guests must cart in their own luggage, and should not expect anything extra from the disinterested staff. Laundry which was deposited with reception was returned unwashed three days later (and the day before our departure). Beach loungers were not permitted on the beach as it was deemed as 'too dirty' by staff at the reception. Other guests complained of poor service in the restaurant, which we luckily experienced on only one occasion. Parking is required and at present costs guests an additional 7 Euros a day as the marina owns the sand-spit on which this hotel has been built. Additional charges also came from mini-bar items which we never consumed, but were expected to pay for."

Holiday details

  • Travel date: 16th April 2007

Mixed emotions

4
Good
by
Reviewed 6th November 2012

"Firstly it must be said that the pool area is lovely with views across the bay and the beach is very close. The rooms are clean and adequate though not luxurious. It is certainly from what we saw and heard the best hotel in the area. However we found the staff in the bar and restaurant rude and unhelpful and apart from one gentleman the reception staff spoke little english and had no local knowledge! we were also amazed at having to pay to park which the hotel never told us. Also lack of poolside service was apparent and too few loungers probably as they had been reserved with towels from early am! Very quiet at night, we would recommend b and b as plenty of restaurants nearby. Breakfast is ok but service awful, had to ask for cutlery!! If items on buffet ran out they were not replenished so would reccomend getting in by 9.00!!! Overall a nice hotel and location just a shame about the service and attitude of some staff."

Holiday details

  • Travel date: 5th August 2006

Nice hotel but could have been better

2
Poor
by
Reviewed 12th December 2012

"This hotel is nice, but I think it is expensive compared to others I have stayed in in different resorts. the good things about this hotel are: 1) the pool - good size relative to numbers of guest 2) the rooms - ignore the long and thing comments you may see elsewhere - the rooms are fine. Although check your aircon is working, outs wasn't but was fixed the same day. 3) food - very good quality and selection - breakfast was fab. 4) location - couldn't be better the bad things: 1) Some waiting staff were poor - worse incident at dinner occurred when out table was cleared between dmain course and desert. no apology. 2) No pool boys to assist with chairs and to ensure the hotels policy of not leaving towels on loungers 3) only just about enough loungers. 4) Parking fairly expensive at 7 euros a day (and you have to sort it out yourself ie it is not done at the hotel) overall would i recommend this hotel - yes. Probably best suited for people after a nice rrelaxing holiday, young families and couples. From what I saw of the other hotels nowhere else comes close in Alcuida. Go B&B and eat out in the evenings - loads of restuarants nearby."

Holiday details

  • Travel date: 16th July 2006

location location location

5
Brilliant
by
Reviewed 6th November 2012

"Stayed at the Botel for a short break 1 – 5 May 2006. It has just changed hands and the new owners have spent the winter doing the place up. Both breakfast and dinner are buffet style with plenty of choice. The pool area is fantastic with lots of space for both sunbathing or sitting with a cold beer on the terrace. Room was nice and clean – only downside was that we overlooked a car park and it was a bit noisy in the mornings with deliveries/tour coaches and the refuse wagon coming and going. The location has got to be one of the best on the island. Would definitely stay here again."

Holiday details

  • Travel date: 20th May 2006

Has It Really Changed That Much?!

5
Brilliant
by
Reviewed 12th October 2012

"I stayed in this hotel 4 years ago and am shocked to read the awful reviews about it! It was definately the best holiday iv ever had and we have been toying for years whether or not to return just in case its not as good! Ive stayed in some amazing hotels but in 2002 this one took the biscuit. Our rooms were enormous with big fluffy robes and the food was divine. Im sad that people no longer enjoy what I will always remember as paradise for me!"

Holiday details

  • Travel date: 2nd April 2006

We booked the Botel Alcudiamar as a spec...

5
Brilliant
by
Reviewed 31st July 2005

"We booked the Botel Alcudiamar as a special treat for our honeymoon. We had decided that all we wanted to do for our honeymoon was relax in the sun and de-stress after our wedding. The Botel Alcudiamar was EXCELLENT. When we arrived Johnny greeted us - a wonderfully friendly person who made us feel really welcome. We had arrived before 12:00pm so couldn’t check into our room straight away. However, our bags were taken away for safe keeping, and we were asked if we wanted to go and wait in the bar until our room was ready. So, off we went to the bar. Fantastic. It was outside, and we sat looking over the sea and overlooking the fabulous swimming pool. To say the least, it was a very relaxing wait for our room. We were shown to our room by Johnny, and also shown around our room. We had chosen one of the junior suites - and it was really nice. Even though we were initially disappointed about being given a ground floor room - we really shouldn’t have been. The room was really spacious - with a massive terrace overlooking the extravagant marina. There was a really clean kitchen - small and compact, but had everything you could possibly need. Food was fantastic - and could be eaten outside overlooking the bay of Alcudia. They weren’t that great with the breakfast - and kept serving peas and carrots instead of baked beans - but apart from that, you couldn’t complain about the variety of food on offer! The swimming pool was amazing. You didn’t have to rush to get a good spot first thing in the morning - everything was really laid back. You were even given your own beach towels by the hotel! You could sunbathe by the pool, by the sea, in their beautiful garden or on the private beach. The only real disappointment for us was the resort of Alcudia itself. There are excellent restaurants all over - but only a handful of decent pubs. I would thoroughly recommend this hotel to anyone looking to spoil themselves a bit. OK - so you only have 2 really rubbish TV Channels - but why come all the way to this wonderful hotel to sit in and watch television? With so much to see and do around the hotel - and so many nice places to sit and sunbathe, or read a book - you will not miss television! I promise you! The hotel really spoilt us as well - because it was our honeymoon, we arrived from the pool one day to find a bottle of chilled champagne, a bottle of red wine and a basket of fruit on the table, complements of the hotel. We would definitely come back here - even though the resort was disappointing - the hotel was fantastic. It was so nice to be pampered, and to relax in such wonderful surroundings was an added bonus. Definitely a place to come with your partner and bring back the romance into your lives!"

Holiday details

  • Travel date: 31st July 2005

Positive Points: Location was first cla...

3
Average
by
Reviewed 30th June 2005

"Positive Points: Location was first class. Free sunbeds on beach. Beach towels provided. Lovely pool. Breakfast until 10.30 a.m. (most hotels finish at 10 a.m.) Could eat outside with lovely views of the bay. Negative Points: Definitely NOT 4 star!!! Food quality left a lot to be desired. Bar staff unfriendly. Fridge - not cold. Air-conditioning in rooms - so low almost useless. Television - bad reception, lots of interference with picture and one English Channel - 24 hour news (yippee). The channels were not as stated. Bar snacks/drinks quite pricey. The location/gardens/pool of the Alcudiamar merit it 10 out of 10 and the hotel trades on that. It’s room prices are double what they should be - halve the room prices and then you will be paying what this hotel is worth. "

Holiday details

  • Travel date: 30th June 2005

Poor 4 star hotel - should be 3 star

2
Poor
by
Reviewed 15th October 2012

"On arriving, we were put into a small room overlooking the car park, with a single double bed when we had booked twins. After 2 days of complaining we were given what we had booked, and a much larger room. On the hotel telling us that last year they had 5 stars, my wife told them that next year they would only have 3 stars! Buffet breakfast OK. Dinner was a buffet once more and was poor. As we had booked only bed & beakfast we had dinner out most of the time. Seems to cater mostly for the Germans. No room service or porter. Parking is E7.00 per day!"

Holiday details

  • Travel date: 16th May 2005

Okay after the first night

3
Average
by
Reviewed 27th October 2012

"I stayed at the hotel in July 2003 in a standard room which was not the best but the rest of the hotel is beautiful. When I went back in July 2004 I stayed in the suite room which had a lot more room and a large balcony with a great view and lots of space on it. However when we turned up on the first day they told us they had double booked the room and sent us up to its sister hotel 10 mins up the road and told us to come back in the morning, however they did pay for the cabs and the other hotel was 5 star but if we had wanted to stay there we would have booked there. After a bit of arguing the next day we received a 60 euros to spend behind the bar at the hotel. So after the first night it was a great holiday. We did not eat in the hotel as we stayed bed and breakfast and never got up on time to have breakfast so I cannot comment on that ever. However I do agree the hotel is very expensive to stay in for the quality of the rooms"

Holiday details

  • Travel date: 13th May 2005

excellent

5
Brilliant
by
Reviewed 10th October 2012

"i went to the botel in april for my son's 1st birthday , the hotel is set at the end of the jetty on it's own but still near everything which is a short 5 minute walk down to the main road so you dont get and traffic noise it's very quiet , the hotel has it's own bit of beach which is great for the kids , on my son's birthday the hotel who must have noted the details on his passport put a card and a bottle of fizz in our room when we came back for a day out which was a lovely surprise ...... if you want a relaxing hotel away from the disco's ( but many bars are a short walk away ) i would highly reccomend the botel and they are great with kids and have high chairs and cots ....."

Holiday details

  • Travel date: 2nd January 2005

Mixed emotions

2
Poor
by
Reviewed 25th October 2012

"We have just stayed at the Botel this July 04 for 12 days. Overall we found the hotel had some strong pluses but also some strong negatives. The pluses: The hotel is very well (and exclusively) located at the end of a port in the bay of Alcudia. It is only 300 metres from the very heart of the town etc. The hotel gardens and infinity pool are top-class, with ample (in number) and comfortable loungers and absolute freedom to plonk oneself wherever. Very relaxed atmosphere. The pool is at least 30m long, kidney shaped and has a bench under a small waterfall. The gardens are sufficiently large to accomodate and space all guests comfortably with the hotel at capacity and beautiful palms provide sufficient shade. The staff are extremely friendly and professional and did everything possible to make our stay comfortable. One can take breakfast and dine either inside or outside at the edge of the gardens in a very picturesque setting looking out over the bay and the beaches. There is an internal pool, gym and jacuzzi, though the jacuzzi was cold, there were only 4 dated machines and the gym was only open from 9-20hrs - when one most wants to be outside in the sun. The beach at Alcudia is endlessly long and very wide with fine sand. Very crowded at peak. The water is very calm with almost no waves given the protected nature of the bay - so it heated up quickly and is very child-friendly. Negatives This is actually a 4-star hotel (as rated by itself) but the rooms were an ENORMOUS DISAPPOINTMENT. Long but narrow, very sparsely and cheaply furnished (wicker) with not even a stand for suitcases, one small wardrobe and a bathroom of absolutely minimal dimensions. The TV was miniscule and old and the lighting poor and dim. One had the distinct impression that they were going as low cost as possible. In fact they definitely are! Discussions with a few other guests revealed that all had complained and requested a change but all rooms were much the same and didn't merit a move. The suites are just large versions of the standard - certainly not any more luxurious. However, the wooden balconies were sufficiently spacious to relax and the cleaning and maintenance was faultless. We have a 10m old baby and so spent a larger proportion of time in our room - space, storage space and comfort are all important (there was no sofa for example). My wife is Spanish and we have travelled extensively across Spain and the world. We have stayed in hotels with rooms 3 times as large and luxurious in the south of Spain for just Eur88 as opposed to the Eur200 here. It took us 2 days just to calm down from the disappointment!! Parking: The hotel has parking spaces but these are not owned - upon entering the port area one enters into public parking at Eur6 per day with no concession for the guests - not much by UK standards, but criminal in Spain and obviously it adds up over 2 weeks. We're sure the hotel is getting a handsome kick-back at their guests' expense. The standard of the food was also a real disappointment - a huge variety was available, the quality was poor. Breakfast eggs are fried in small circular moulds and the chef infrmed me this was to increase production and reduce the cost of cooking oil - back to the issue of cost-savings! Breakfast was certainly a lot better than dinner. The choice of quality dining in Alcudia was limited. The hotel certainly does run on a skeleton staff - there is surprisingly no porter (back to costs!) and there is no room service (back to costs) and we were not even offered the possibility of a cold snack when we arrived at 23:00. Instead we lugged all our bags and the baby some 60 metres optimistically to our highly disappointing room! The town itself was also very disappointing - highly touristy with really tacky shops akin to the worst of Blackpool or Brighton. The tourist crowd was very down-market this year since a lot of unsold packages had to be dumped last minute. Lots of Brits, Scandinavians and Germans, but no rowdiness thankfully. Little or nothing to do at night other than wander. Despite all I've said, the hotel is perfectly acceptabe if the room is not that important to you, nor the food. However, quality is a function of the price you pay and I would never pay more than EUR120 per night for those rooms, even at peak. Beware that the hotel (craftily) quotes its prices per person for the double rooms (Eur103 each person)."

Holiday details

  • Travel date: 11th August 2004

Get Us Out Of Here!

1
Awful
by
Reviewed 15th December 2012

"Arriving in the middle of the night after lousy driving directions from the booking agent, to find our booking screwed up by the hotel, was not a good start. Things went downhill. Management were unhelpful in sorting out our accommodation - shoulder shrugging was their speciality - and seemed to run the place on a skeleton staff - a four star hotel without a porter? I ask you! Service was slow and not always friendly. Food was not good and often seemed to have been sitting around for too long - breakfast juices actually fizzed! After our son was sick after dinner on our third night, we decided this was enough and finished our "ten day" holiday there and then."

Holiday details

  • Travel date: 9th August 2004
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