848 Traveller reviews from Holiday Watchdog
Filthy, old, scruffy and Staff couldn't care less.
"This was a terrible experience, apartment had plug sockets and light sockets hanging off the wall which gave you a shock. Bed sheets were stained , cutlery draw was brown and sticky. Was really dated in 70s style. Sun lounges too dirty to lay on. My daughter and I was put in a festival block with hundreds of drunk Spanish 16 yr olds having round the clock parties and banging on our door through the night.. Police often called by other families.. complaints made staff didn't care.. Wouldn't move us. Wrote and complained when I got home only to be told tough basically. Total dump waste of time and money.. Horrible place"
- Travel date: Fri 1st of June 2018
"Been 3 years on the trot as it's hot here and affordable, first year 1000's of school tennagers came to this hotel in the same week so wasn't quiet at all, the same happened the second time but we wasn't placed nere them but heard and spoke to so many people complaint of kids drinking being loud and smoking weed. This year we have been placed in the same building but 5 days into holiday we have another load of teenagers underneath us this time being loud smoking weed and playimg music till early morning, reported this to staff at reception and they will not do anything, will never come back here due to the same problems year in year out! Not good for kids to be around as they are very cheeky kids with no manners! "
- Travel date: Fri 26th of May 2017
hell would be to good of a word to use
"Just come back from this awful place .
was treated like a piece of muck by staff at reception.
All inclusive more like all illusive
hotel population in peak 5000 how the hell would the restaurant (canteen) manage that amount of people if they all turned up at 6 o'clock to be fed no chance.
rooms dirty .Bed sheets changed once a week no air conditioning loose wires hanging out of walls .reception a good walk from place of stay .
pigeons nesting next to our room .Minera 2 room 611.
floors not swept on arrival
pigeon muck all over balcony
beds were broken
key cards kept disabling when we went to reception was told they where too near our phones lol 4 times we had to go to reception to change them
I'm trying to claim this holiday back it was awful never again"
- Travel date: Sun 25th of September 2016
"Booked for one week all inclusive,stayed in the Minerva 2 the rooms are very basic and very dated and don't have air conditioning. Room was only cleaned once all week and lifts only work every now and then.
The buffet restaurant was hectic at meal times not enough tables for guests..the food was not the best but some of it was edible..
Good points are the pools are good and the kids entertainment was good.
Bad points are getting hassled of street sellers selling sunglasses and handbags every two minutes,saw police chasing them a couple of times,these guys won't take no for an answer and do spoil your relax time.
Love Alcudia and will definitely return here but not to Bellevue Club."
- Travel date: Wed 7th of September 2016
"This hotel is an absolute disappointment no food choice for adults let alone children. The rooms are an absolute health and safety hazard. There aren't enough loungers round the pool. I won't come back here if I was paid and will be chasing a refund when we return home. "
- Travel date: Fri 2nd of September 2016
Not so bad
"Here right now. Busy specially in the restaurant in the evening but only to be expected as height of season. Staff friendly. In leda 2. Lovely apartment. Enjoying ourselves. "
- Travel date: Fri 19th of August 2016
"We have just returned from spending a week at hell view !!food disgusting had to eat out most of the time even though we was all inclusive.the room in Leda 2 was a health and safety hazard for my son who has special needs bare wires hanging out of lights,broken fuse box, door would not lock from the inside,we had to wash our bed sheets daily as they was never changed,room smelt of cigarettes , stains of some description was visible on the sofa,first day we got there we could smell vomit urine and weed rubbish all over the place I could go on and on AVOID SAVE YOUR MONEY. "
- Travel date: Tue 9th of August 2016
"Just got back from here this morning.
- rude staff
-put in the 18+ building for 1 and a half nights with young children ( woke up at midnight and told to move rooms as they only just realised)
-people urinating from above balcony
-all inclusive? There's only 1 or 2 places that accept all inclusive bands which no one helps u to find them and about 6 dishes to choose from
-2 days to find English speaking Thomson rep
- full of teens smoking weed inside the buildings
- give another family a key to our room and checked them in 2 hours before our check out time
- no air con
- Â£30 per person for WiFi which only works in reception
- roads between the buildings with cars speeding through
- bites from the beds
This is the worst place I have ever been to. Major a is a lovely island however do not stay at the BelleVue Club. My daughter had hers booked here for September and has just been in and changed her holiday today
- Travel date: Thu 7th of July 2016
"We booked a week in this slum on June 16th, 2016, myself, partner and 2 children,, I cannot sum up in words how awful this place is ,,, to the extent we lasted2 days, could not find a rep , so payed another1300, to move , and that was self catering.. Full of yobs, filthy, rats, food was indescribable,, do not go here."
- Travel date: Tue 28th of June 2016
"Just arrived back after a 6day trip with my partner and two friends. Food was poor and by the time you found a table your food was cold and didn't want to queue for another 30mins. No air con at all, staff are rude and not helpful. We ate out every night after our 2nd day in costing us more!! entertainment was poor for adults. Leaking toilets broken beds and dirty rooms/bedding. I would not return to this hotel if they offered it for free. "
- Travel date: Sun 26th of June 2016
"We are still here it's disgusting Spanish students have taken over the complex about 150 of them bottles being thrown from balcony's
1 security guard came looking like mall cop shrugged his shoulders
Fire alarms all being set off
Never again should be shut down. "
- Travel date: Fri 10th of June 2016
"I have been diagnosed with Renal Cancer just three week's ago & was hoping that this would be a great holiday for my family, i'm sorry now that I didn't read the reviews on TripAdvisor as you will see there is more bad than good.
**Self catering I've heard of but self cleaning new one on me**
Breakfast at the Bellevue was awful bacon was just fat no meat, after 9.15 am there was nothing left for a choice, there was a cat in the restaurant UN-hygienic so we were forced to eat out evenings and breakfast at a cost of 150 euros a day
I have spent well over Â£3000.00 on this holiday & feel that this is all wasted money as it caused more tear's than smiles, we were even offered by Easy-jet 200 euro's each & Hotel to stay one more night as they were over booked, but as it was such a poor holiday we didn't accept.
As follows are the list of most important problems we en-curd.-
Construction work from 7.30 am until on one particular night 11,30 pm but most days 8.00 pm
Fire alarm not working as checked with cigarette
No cooker working
TV not working after mid day UK TV
Plug socket off the wall in bathroom
Lack of bedding to accommodate four people two 15 yr old's had to sleep together in a single bed
only three beds plus a settee
Walls so thin that you could hear all from next apartment
No cutlery and plates for all four of us only two or three things of each
Only one large sauce pan
Double glazing glass had broken down inside with a mist
patio doors could only be opened by myself as to stiff for children & partner
Curtains are hanging off
When drawn holes in curtains like a starry night
Lift sometimes worked
Windows were whistling all night with the wind
All had bites from beds
Went out and bought some mattress protectors
All pillow's were stained brown
After 10 am showers were cold
Shower or toilet leaked all across floor always wet
Only three towels left by staff for four people every other day
No locks on bathroom and no ventilation fitted."
- Travel date: Sat 31st of October 2015