17 Traveller reviews from Holiday Watchdog
Our second visit to viva blue apartments...
"Our second visit to viva blue apartments just making our booking for our third visit.
Lovely accommodation pleasant staff and fantastic swimming pools.
Shop well equipped and not badly priced. Rooms cleaned on a daily basis and bed made or changed each day.
Lots of restaurants nearby and a lovely British bar with Spanish hosts who are lovely jp's just a short walk away and down a side street next to willys burger bar.
Best breakfast in town at jp's and entertainment
The beach is across a very busy road but once there you can hire beds and parasols for a nice day out.
Staff entertain the children day and evening.
Cant wait to go back."
- Travel date: Tue 12th of September 2006
Viva blue apart hotel was a lovely place...
"Viva blue apart hotel was a lovely place to visit we have been there twice and they are first class lovely and clean, beautiful swimming pools. JP's bar in the town is a most enjoyable evening with lovely hosts that make you very welcome.
Enjoyed our stay very much well worth recommending. Buses were very busy but plenty of them. Beaches were clean and just a short walk from apartments. Didnât have to fight for a sun bed, plenty to go round. Rooms cleaned every day apart from Thursday and Sunday.
- Travel date: Fri 8th of September 2006
"I wanted to write this review as I relied on the opinions on this website before booking and felt it was only fair that I repaid the effort previous visitors had gone to in helping future visitors make their choice.
Initially we chose this hotel cos we had been last year to their hotel in Menorca and liked the chain and their set up. We knew we wanted to go to Majorca this year and so had a choice of ta number of properties (see their website www.hotelsviva.com), we then based our choice pretty much on the reviews on this site.
We travelled with friends who relied on our judgement, they booked through First Choice, the hotel having no rooms left direct.
First I really don't like the resort, it's just a strip running down from Alcudia which itself is not a patch on Puerto Pollensa. However to bo fair we didn't wander out that much, we either stayed round the hotel or drove.
The hotel is great, apart from the area round the pool which could have down with a good scrub down,it is kept spotless even down to daily polishing of the street lights! The grounds are immaculate with established plants including lime and pomegrante trees.
Like their other properties it is arranged in separate blocks, so no noise of people working past your room at night to get to bar/reception/restaurant.
There are 2 main restaurants, one buffet the other barbeque, you can buy tickets for half board when you get to hotel. Food is good with a decent selection of Mallorcan/Spanish wines. Best bit is a small on site shop that compares well with the nearby spar and has a bread oven for croissants and baguettes on a morning,you need to get there early for doughnuts. San Miguel 60 cents a can, much cheaper than at the bar.
No ned to get up early for beds, although you still need to be down 8ish for a choice and stay with your beds till 9.30 cos till then the pool boy removes which is entertainment in itself - there's a man with job satisfaction! You can hire pool towels from reception for 10$ each returned at end of hols and changed 3x a week.
Rooms ok but not huge, enough for a hot holiday though, ask for pool view if poss, not aware however of any on a main road so no real bad ones.
Guest are very mixed, lots of scandanavians, fins icelandic etc, all seemed to speak such good english, which had the english kids amazed. I'd say brits were 15% kids still had no problems with finding friends although don't ever rely on the fact just cos someone is wearing english footie shirt they are a brit!
Finally entertainment. 7 on site entertainers who organise activities every hour or so and who the kids adored, no all day club if that's what you are looking for. Evening shows generally rough, but aren't they always! Kids were enthralled and we just retired to our balcony and waoted for the music to finish and he kids to return cos it's a secure site they could only get out through main doors. Just depends what you want on an evening.
Finally found the staff extremely helpful starting with the fact that although we booked seperately from our friends, I'd emailed and asked for rooms near and we were put next door to them.
Hope this review moves Viva Blue up the list of hotels in Muro cos it certainly desrves to be higher."
- Travel date: Tue 5th of September 2006
Great hotel, would go back
"Just returned from a week at the Viva Blue, and I'm pleased to say we had a lovely time. A family of four with two sons aged 9 and 6, found the hotel clean, and generally well equipped. The apartment was fine with enough room to accommodate us comfortably, although we didn't spend much time there. Like the previous reviewer said, everything you needed was there except the kettle!! Would recommend the welcome pack. From our apartment balcony we could view most of the pool complex which gave us the flexibility to allow the children some freedom. The pool area was great and in late August there was no problem re: sun loungers, there was plenty of them and enough parasols to give you some choice, whether you fancied sun or shade! The pool has 3 large sections, deep, not so deep and shallow, which was great for everyone, it was very clean and the water was warm enough.
I would have to agree with the previous reviewer that while the staff in the main were very curteous and helpful there were a couple who must have missed the last workshop in the the customer relations training! E.,g. being told by one waiter at 10.50pm that the kitchen was closed and no more food could be ordered, even though it was just ice cream deserts (having already been told by him the kitchen closes at 11pm) and then being served at 11.15 by another waitress who didn't seem bothered at all!
The real problem with this hotel in our opinion is the lack of entertainment - during the day it is ok but in the evening it falls apart, and as a result many of the guests go off site. Which is a real shame because the entertainment team work hard but sadly they just aren't very good. The Flying team are guest entertainers and they are better - but the show generally only lasts an hour or so, followed by a stupid competition just to fill out the time. If most people like us are paying circa Â£800 for their holiday accommodation for 1 week then I think we deserve to have a great show in the evenings to relax unwind and socialise with other holidaymakers. So wake up Viva! While it may seem cosy to be in bed by 11pm most of us would like to be letting our hair down a little more til midnight.
No complaints on the food front, we had bed & breakfast and enjoyed our bacon & eggs everyday, and pancakes! We ate in the restaurant 1 or 2 evenings but would recommend a local entertainment bar ( don't know the name but they had a bloomin' great whale in the garden for the kids to play on - & the fish & chips was geat! Abba show wasn't bad either)
So for us a definite thumbs up, but would love to see a bit more effort put into keeping guests entertained in the evenings.
Would definitely stay in another Viva elsewhere or go back to Playa de mruro."
- Travel date: Wed 30th of August 2006
"Just back from a week at the Viva Blue, in Playa De Muro. Booked with First Choice on a self catering basis. The hotel was very clean and well maintained. The rooms were good with a seperate bedroom, bathroom, toilet, living area and balcony. The kitchen area was small, but complete and had everything we needed apart from a kettle. There were 4 of us in the room, 2 adults and 2 kids (4 years and 1 year). There was enough storage and space. The reception staff were really nice, but the waiters in the poolside bar could have done with a lesson on good manners. We only stayed for the evening entertainment on one night, which was ok but very crowded. There is entertainment laid on all day at the hotel and pool if you are that way inclined. The hotel also had a reasonably priced and well stocked supermarket, pool tables, putting greens and a few arcade machines, as well as a gym, indoor pool and jacuzi. The majority of the clients at the hotel, and the resort in generaly seemed to be Dutch and Swedish, with a few Germans. English, however was the language used just about everywhere, and we did not have a problem chatting to other guests. The pool was really nice, but rammed full all day. If you wanted a lounger you had to be up early to towel one up. We are not really in to pools, and spent every day at the beach, which is about a 10 minute slow walk away. The main road that people complain about is not that busy and there is a crossing point with traffic lights on the route to the beach. The beach is really nice with soft white sand, which seemed to be cleaned every day. The sea was really warm, shallow and clear apart from one day when the wind got up. Food and drink in the restaurants and supermarkets seemed fairly expensive compared to recent holidays in Menorca. Pint of the local beer was about 3 euros, and a steak about 15 euros. We did not eat at the hotel, and ventured out in the evnings. Topo Gigio just around the corner from the hotel seemed to be the best food we found. If you are up for some excersise, hiring a 4 wheel family bike (about 5 euros for one hour) is a great way to find all the bits in the resort. There is a river running along the back of the resort, and you can get pedaloes to go exploring this. There are also donkey rides along the side of the river for the kids (about 4 euros). There are plenty of small amusement arcades to entertain the kids in the evenings, but it does not feel like a Blackpool in the sun resort. All in all we had a really good time, and would recomend the Viva Blue."
- Travel date: Wed 28th of June 2006