10 Traveller reviews from Holiday Watchdog
Very good experience
"The hotel is located in quiet situation. The sandy beach is just behind the dunes (30 m). A large parking (free) is available. There are some small shops in the neighbourhood.
We took the most standard room. Maybe a bit small for three, but well designed, clean, with good beds, a flat screen, a fridge and a small balcony with nice view on sea, on the bay and on a pinewood.
Buffets for breakfast and dinner: cold and warm food, extended choice, products of quality. No queue, refilled when needed.
Special mention for the (large) animation team: specific day programs for kids, teenagers and adults. Good shows every evening.
Just a point difficult to understand today. No internet access in the rooms. Wifi just available in the lobby with a paid card (4 EUR for 30 minutes, 7 EUR for 60 minutes)."
- Travel date: Tue 14th of April 2009
Great beach, in the middle of nowhere.
"We have spent 4 nights in this hotel complex from 1st october 2008.
HOTEL&ROOMS: is very nice complex, clean tidy, rooms have designer bathrooms and nicely designed white bedroom with some interesting lighting. The cleaners do a good job. All rooms have balcony.
However most of the rooms are adjoining and the door between you and the neighbour are VERY thin. You hear all.
The door to the halls are also not isolating at all. Nor are the doors on the balcony. But luckily the hotel was fairly quite when we went.
The hotel is joined with albufera park (apartments) and form one big complex. However if you are in buildings of albufera playa, you will hardly notice it. THere are three pools in A. Playa. and beds around them.
The animation staff seemed really popular and happy.
The hotel areas are very nice and gardens are well over 4*
Big let down was that all sports offered like jetskiing or windsurfing are organized externaly and you need to go to alcudia. (the hotel makes the arrangements)
Oh and reception staff is pretty moody. well really moody. they are a pain.
ok, i am maybe not the best one to report on this. I enjoy good food, i dont like a lot of it, but really good quality. The breakfast more than sufficient (but do go at 9am latest - pastries are not refilled)
dinner is fairly basic and you have to make effort to make your own meal out of what is out there. dont expect to feast but you can still have a good dinner.
the playa de muro is one of the nicest beaches on the island. If i were after a holiday on the beach and lazing around pool and eating and drinking (A.I.) this is a great place to go. If you enjoy a stroll between bars or marina or anything like that, forget playa de muro. This is in the middle of nowhere and only alcudia is close (still not walkable) alcudia is not very nice resort. Much prefer the resorts in south west.
the beach is crystal clear, very light blue and not deep to soon. Take care the beds on the beach are 8,50 euros for a pair a day.
if you have kids or just want to switch off and do nothing this is a place to go. They will feed you and entertain you.
we have done 3 days in palma and 4 days here and it is good combination."
- Travel date: Wed 8th of October 2008
Excellent all round - no faults at all!
"We booked a family holiday - two adults and a two year old using tripadvisor to check out a number of Alcudia/Playa de Muro Hotels & their ratings before finally selecting the Albufera Playa and booking through a travel website - check a few out as prices do change.
We booked ten nights in Mallorca - separate flights, car hire etc. Three nights in Llucamajor at the Marriot (close to Palma) & seven in a sea view suite at the Iberostar Playa HB & everything was excellent & we've now returned fully refreshed ready to re book again...soon as we can!
So to help others below are a few fobservations/facts..and helpful points...
The hotel set in extensive quite grounds is one of two - The Playa (mainly hotel rooms/suites) and The Playa Park (mainly for self catering). Both share the same facilities, although for those staying HB or FB or AI there are designated restaurants at the Playa & Park.
The layouts vary, however there are plenty of well proportioned rooms recently refurbished, beds comfortable, washrooms spotless, showers good, towels - plenty! We had a top floor suite looking over the bay & there was an adjoining lounge area flat screen TV & with good quality wood laminate flooring The bedroom had a kingside bed & a wall hung flat screen tv. (only complaint...plenty of German TV channels..English ones were SkyNews, BBC World News, Fox News (US) and The National Geographic Channel..the hotel could do more here to offer more English satellite channels...although watching the Simpsons in German was very interesting!!)
The hotels are the last two out of Alcudia on the way to C'an Picafort sharing a strech with the two Alcudia 5* hotels - though we'd put them at 4*. Its a 5km drive into the Port of Alcudia & 10km from the old walled town (worth a visit - especially for an evening) Alcudia is nice, low key, not brash & good for usual tourist shops. The whole Alcudia bay is a huge expanse of clean white sand and a turquoise sea. (we are well travelled in the Caribbean & were amazed that the Alcudia beaches + sea are comparable without the 8hr flight & cost!)
The facilities at the hotel were excellent and catered for all ages. after breakfast you would normally see mixed ages..though mainly seniors limbering up with exercise balls doing their musical stretch exercises...not a great sight after a full breakfast! There was a kids club, a series of daily sporting events, beach volleyball & the entertainment staff each evening put on some excellent entertainment to cater for all nationalities, ages etc... We have to mention these guys because each evening there was a kids disco followed by a different show - ranging from Kenyan acrobats, The blues brothers, Lord of the Dance to a Madonna tribute act! When you breakdown the nationalities they made sure that nobody was left out. Naturally it wasn't your West End standard but it was very well put together, time and effort had been put into the stage sets each evening & there was always a large number of guests to watch the shows each night.
The highlight at the hotel had to be the restaurant - quality/standard/variety of food. An earlier reviewer questioned the buffet each evening, but to cater for such a diverse clientele we thought the quality and choice was amazing. You could quite easily have a 4-5 course meal each evening - including show cooking - you ask for how you want your meat or fish etc cooked...they never ran out of a thing, the greetings on entering from the restaurant managers and waiters was very welcoming & they employed from what we saw all spanish staff who all kept up a very professional hight standard...they never cut corners anywhere. Breakfasts were just the same with show cooking also for pancakes, omlettes etc..
Room service fast & efficient, in the Park hotel there is a gift shop + UK papers each day. The gardens are really well kept, everything was clean & nothing was a problem. The nationalities were mainly German, French, Eastern European, Spanish & British..everyone especially the Germans were friendly, polite, good humored and we made some good friends.
For the beach the towels have to be paid for though refunded. 2 x Beach loungers = â¬11 per day not connected to the hotel. The beach is perfect for all ages..
Yes we will return and to Iberostar, weather the whole holiday was excellent. We recommend a trip to Palma - old city plenty of shops and not the usual hightsteet names for a change! we recommend a drive to Sollier + tram to Port De Sollier.
Have a great holiday!"
- Travel date: Sat 13th of September 2008
"This is the third time we have stayed at this hotel and would definitely return again. The rooms have recently been refurbished and are of a very good standard and very clean. The hotel is ideally located by the beach and the swimming pool is a very nice place to sit. We had an all inclusive package which was great for our two teenagers who were able to eat and drink all day long! The food was of a very nice standard, my only criticism is that it is all buffet food. It would have been nice to have waiter service at dinner. The drinks as part of the all inclusive package were very good and the service at the hotel was good throughout."
- Travel date: Mon 8th of September 2008
"We stayed for a week in the hotel with our toddler baby and we had a great time. The hotel is beautiful and spotless, the rooms have been recently redecorated and are very comfortable. There are three outdoor pools on different levels with plently of sunbeds, a terrace with a bar overlooking the sea and the staff is superfriendly. The food however was disappointing, meals were at buffet with a huge choice but very low quality. Also drinks were "all inclusive" quality (very cheap beer and wines) even for paying customers.
Apart from food and beverages the holiday was perfect and is definitely a place we'd come again."
- Travel date: Wed 25th of June 2008
"Make no mistake this is a superb hotel. My wife and I booked all inclusive and were not disappointed. The hotel is spotless the staff friendly and helpful. The beach is beside the hotel and is clean and well maintained.
When we arrived we discovered that every meal was a buffet and we are not great buffet lovers. However the food is superb and the selection available quite amazing. The fresh dishes cooked every mealtime are wonderful. There is literally something for everyone.
I have stayed in Sandals Grande in St Lucia and I believe this hotel tobe on a par with it.
THe hotel is 95% German occupied but they are quiet ,well behaved and friendly so there is no concern on this aspect."
- Travel date: Fri 13th of June 2008
"Recently stayed here during a conference weekend. The hotel is huge and the facilities are very good. The main bar area has plenty of space inside and out and the restaurants all offer al fresco dining. There is also a decked bar area overlooking the sea which was very stylish. I understand the hotel is closed from November 07 for refurbishement to rooms. I found the rooms to be adequate, some of the furniture a little dated and 'clonky' so once the refurb has been complete they should be very nice indeed. There is also a small nightclub on the ground floor under the reception area and whilst we were there, there was some complaint about noise, i think this is because people were going outside to smoke, the club closed around 1am so shouldn't cause a problem into the small hours. The pools are tiered and offer plenty of space with comfy sun beds. There is also a small indoor pool and a spa.
The location, although right on the beach is a little remote so great for the quiet life and families with small children, there is a small selection of shops within walking distance but the main area is more like a bus ride away, there is a stop near the hotel.
Whilst in Majorca we had dinner at the STAY Restaurant in Pollensa, very nice location on the Marina and a great menu.
All in all a good 4* hotel, as I said I was in Majorca on a conference and wouldn't be my normal choice of holiday location. But I would stay in an Iberostar hotel, they are very nice hotels and quality is assured."
- Travel date: Wed 31st of October 2007
"Where to start?
Well, we just returned from a vacation which we spent at this hotel and we were delighted. Hotel is located on a beautiful beach. Since it is the last hotel out of all in Muro, it means that if you wish to have a little privacy on the beach, you can easily walk couple hundred meters to the right and you will be on an empty beach.
As of hotel. It is an excellent property where is a good mixture of all ages. So, it is for everyone. Even for families with little children. However, I would suggest that people with small children stay in the adjacent hotel (Albufera Park) as it has apartments instead of hotel rooms.
The garden inside the hotel area is just refreshing. Palms, bushes, great grass, pools, bars....
Nice view from every room.
Rooms are medium, no carpets. It has self-controled AC, fridge and the cleanlisness is excellent. Can't complain about the room. But maybe ask for room on higher floor. That gives you a chance to see the sea (partially).
Food. Well, that is a chapter of its own. Do not count on loosing weight there. :)
They cook so good. Many choices.
Plus they have a different type of cuisine almost every evening (Mexican, Asian, Italian, etc.).
A good thing is that a supermarket is about 100 meters from the hotel.
All in all, an excellent property which is worth trying."
- Travel date: Wed 26th of September 2007
"Very nice hotel in a nice quiet part of Alcudia, the rooms were nice and cleaned every day. There were 5 swimming pools including an indoor pool with Jacuzzi and sauna so plenty to do for us and the kids. I hired a car which turned out to be the best thing i done, gave me much more freedom to do what we wanted. Food was very nice and service was first class.The only downside was that it was difficult to mingle with the other guests as they were 98% German and this should have been highlighted by the Travel agent, saying that everyone was sociable, would not go again due to being mostly German."
- Travel date: Sat 11th of November 2006
Excellent for young children
"Our family (a 4 year old and a 2 year old )stayed here in June 05. The facilities - children's club, swimming pools/splash pool and evening entertainment were excellent - cannot fault it. The locations of the children's pool and splash pool was such that we were able to be with both children at the same time. Adult pool was at a different level which means that those without children would not be hovering around childrens' pools.
Although the entertainment tended to start before the children had finished their evening meal, it was great.
Down side is the small size rooms and the extremely uncomfortable beds, unless you like a hard bed; also it was very difficult to get a room with half decent view; the reception staff not as accommodating as in other hotels we have stayed in. The fridge was great but no tea making facilities. The air con is not brilliant - noisy and not very effective.
other down side was that we hit the German holiday period and the hotel was full of Germans with their very over active and bad tempered children. On 2 occassions I had to step in when my 4 year old was being pushed around and my 2 year old was pushed down to the ground and had a bad fall. At meal times, well, it was very busy and the way the Germans behaved was as though the place was going to run out of food. often they would queue atleast 20 minutes before the opening. Once in their you would be pushed and shoved and take care of your young children as they will get hurt. the staff were friendly and if you tip them the first night they will keep your favourite table for you and see to your drinking needs. Otherwise they will hover around the Germans.
We found a little archade about 5 minutes out of the resort. It was very quiet and children loved it.
The area is very quiet and forget about getting a bus into the centre; you be better off getting a taxi. I also suggest getting a taxi transfer from/to the airport. the airport is very lage, cool and civilised. Staff are not friendly nor helpful.
The beach is almost on your door step. It is a lovely sandy beach but not as clean as the sections of beach further up the beach that is occupied by the other hotels. If you go to the beach in the afternoon you can get a sun bed without having to pay.
We visited most of the other resorts and although accommodation in the other resorts are far superior, the children's activities etc not as good. those without children seeking peace and quiet may want to consider aother resorts
Despite the uncomfortable rooms and not so good food we would go back - like I said excellent for the kids. older children will get bored though."
- Travel date: Wed 8th of February 2006