Hotel Roc Continental Park

C/ Iola, 4, 07458 Playa de Muro, Majorca Spain
3 star hotel

Overview

Ratings summary

Brilliant
198
Good
274
Average
158
Poor
70
Awful
53

Rating by feature

  • 4 room
  • 4 pool
  • 4.5 beach
  • 4 service
  • 3.5 dining
  • 3.5 amenities
  • 3.5 value
  • 3.5 food
  • 4.5 cleanliness
  • 3.5 location
 

123 Traveller reviews from Holiday Watchdog

bargain holiday

4
Good
by

"went as late deal,2 adults and child,daughter went as a child no entertaintment or activites for her,older than the kids club age groups,in apartment with a double bed which was a blessing,maids were in every day,very friendly place,entertainment at night was good.young children tended to spoil it as they spent the evening running around the place,expensive at the bar for drinks,surrounding area great,didnt want to come home,going back as soon as possible."

Holiday details

  • Travel date: Thu 19th of October 2006

absolutely fabulous

5
Brilliant
by

"we stayed at the Continental Park Hotel August 24th 2006 for 2 weeks.We was a party of 9 all from London,England,, the youngest in our party was 15 years old and the eldest 58years old, we all had a brilliant time,The staff were the best ever,so friendly & helpful in every way,the food was good you had a varied selection mornings & evenings it even catered for veggies with a good selection,,,The reps were THE DAWGS BITS,,,,, they were entertainers without a doubt, they were all great,especially,Twinkly Tasha,Juicy Lucy & Luvvy Liz, thanks guys for making our holiday a good one.The bar staff are the best you will find anywhere on the island,cheers guys.This hotel caters for all ages,yes rooms are small but you only need enough room to get in bed,,,,dont you::::::::: the cleaners do a fantastic job of cleaning the rooms they were spotless.we would recommend trips to the rancho grande it is for the whole family all ages, the boat trips are also good for a nice relaxing time but hope its a calm day......The hotel is situated just across the road to the most cleanest beach ever & the water is so clear its heaven, there is a stretch of shops to browse in if you want bits & pieces.We would recommend this hotel."

Holiday details

  • Travel date: Sat 9th of September 2006

Great Family Holiday To Be Experienced.

4
Good
by

"Excellant for children lots of games to be involved with Water Polo, Tennis , Kids Clubs, night entertainment.

Short walk to the beach, it is very sandy and clean , lots of sunbeds for hire , shallow water for miles for small children , beach side bars and cafe's open until very late and NOT full of drunken youths.

A very family feel to the whole area with night markets and shops open until all hours.

This was our second visit in 2 years first was 2003.

It is a very good value for money hoilday and ideal location for young families.

Shops local , on main bus route , lots of events and trips to go on from the hotel , Pirates is an absolute MUST around £120 for four but all food and drink free and transport you can not get that in the west end and the show is out of this world.

A must visit area for that quiet family vacation"

Holiday details

  • Travel date: Sat 22nd of July 2006

Good for a weeks holiday

4
Good
by

"We booked a week at this hotel last minute but made sure that it had a kids club. The kids club was great and my son enjoyed the different themes for each days entertainment, there was also entertainment available throughout the day and evening outside by the pool, you could get involved or not - the choice was yours, although by the end of the week the superfamily kids zone was getting a bit tedious (if I hear Aqua or Superman again I'll scream!) but the kids loved it, the evening shows for adults were good, they had a really good Elvis entertainer when we were there. The food in the hotel restaurant was good with a lot of choice and you could avoid chips if you wanted, they had some Spanish dishes too which was a welcome change. The prices in the bar were very expensive, lager 3.70 euros, small bottle of water 1.60 euros and a fruit shoot 2.40 euros but there are several bars only a short walk away. If you want a sunbed by the pool forget it unless you want to be one of the brigade who reserve theirs at 9am and then don't appear until 10.30 - very annoying, the hotel has notices saying you can remove towels after 15 minutes being unattended but we just went to the beach in the morning and then the hotel pool at 4pm when it had quietened down. The beach was a 5 minute walk away and it was lovely and not too busy. The hotel rooms are on the small side as mentioned in previous posts but we spent hardly anytime in the room so it wasn't a problem. All in all if you want a holiday with lots for the kids to do and don't want to venture far from your hotel then this is ideal."

Holiday details

  • Travel date: Thu 20th of July 2006

Great For All!

3
Average
by

"Myself and my husband (no kids!) went to this hotel after booking a late deal. For the money we paid, I would say this hotel was very good! Families with children were really looked after, the kids entertainers were excellent. Yes, I can imagine that it would be rather loud later in the evening if you have a pool side room, so I guess we were lucky being road side which was quiet - we did not hear a thing! The food in the hotel is excellent, a great choice every evening. The drinks in the hotel were well over priced - almost double what you would pay just outside of the hotel - they claim you can not bring food/drink in from outside, but I would recommmed it! The rooms were fine, the balconies may well have been the smallest I have ever seen but they did their job! Overall, I would fully recommend this hotel for people with kids, but it was just fine for the 2 of us too. The beach was beautiful, a short walk across a rather busy road - 7 euros for 2 beds and a parasol for the day - but if you find a spot you like you can actually reserve it for the week at a reduced daily rate."

Holiday details

  • Travel date: Mon 10th of July 2006

Not for families

2
Poor
by

"We were sold this holiday as a "Thomson Superfamily" holiday but there really was nothing "super" about it. The rooms were tiny, with appalling views, dirty floors and broken air conditioning units although the maids did come and change sheets and towels every day. The entertainment was held in the evening in the smoky bar area and there was no entertainment by the pool during the day, which we were told there would be. The reps were very unhelpful. The area around the hotel (ie: alcudia) is nice if you have no children but there are no restaurants that have bouncy castles etc for free to play on whilst you eat, if you did find a restaurant with this facility you had to pay! Definately not for families and we would definately not go back there again."

Holiday details

  • Travel date: Tue 13th of June 2006

Should have a health warning!

3
Average
by

"Recently returned from a 'Superfamily' break to this hotel with my wife and one year old child.

The pool was too cold for us to use - even at the end of a hot summer - the sea was much warmer and not very far to walk.

The entire hotel was smoking apart from the restaurant and one small area of the bar The bar was very smokey meaning all the night time entertainment was not accessible to us, escaping for a night out meant getting through the smokey reception in the evening. I would not take my son out for a night of smokey bingo in this country so why would I in Spain?

Family evening entertainment started at 8 and went onto 12 and was pretty noisy when the Thomson 'Entertainers' chose to hold it next to the pool which also happens to be outside half of the rooms. With the mics turned up to 11 it can be a pretty miserable existence listening to someone shout towel in a amusing tarzan style in order to secure said object as a prize.

Room was small meaning there was nowhere for my son to play and all surfaces were concrete / tile meaning any trips resulted in a painful tumble.

Had we not been sold this break as 'Superfamily' I think we would have been more forgiving of the above but to say the hotel was child friendly takes some explaining. On a positive note, if you are a smoker or smoke tolerant then you will not have any of these problems.

The food and service from the Spanish hotel staff is also fantastic so pack those elsaticated trousers.

As far as the resort goes then you will find plenty of English Pubs, Spars and plenty of arcades."

Holiday details

  • Travel date: Thu 13th of October 2005

super family time

5
Brilliant
by

"Have to say this hotel is spotless staff are excellent thomson staff are super with the kids , the hotel rooms are small , food is very good but it is good to also eat out when you can , all i can say if you are a family with kids you will all love this place .Alcudia is a good place for a family not all rush rush no drunks running around you feel safe walking around at night will be back next year ."

Holiday details

  • Travel date: Thu 1st of September 2005

Amazing hotel

5
Brilliant
by

"Very kind staff, especially during our medical emergency. the entertainers were very nice and funny. AMAZING food!!!! Very clean and near everything we needed (including the hospital). Swimming pool was good, but cold. We would like to thank all the staff and receptionists especailly for their kindness and sympathy. They helped us out a lot during our stay. Thank you xxxx"

Holiday details

  • Travel date: Sun 29th of May 2005

great time

4
Good
by

"we had a brilliant time at the contintal park,very clean place,food very good,friendly people,not far fom beach and shops,nice pool and entertainment good,all in all a great holiday"

Holiday details

  • Travel date: Sat 25th of September 2004

over booked

3
Average
by

"I arrived at this hotel 15th Sept at 11.45pm, tired, hungry and thirsty to be told they were overbooked and they were sending me in a taxi for 2 nights to another hotel!
I have never had this in all the years I have traveled. I'm 54 and a solo traveler.
On the Saturday morning after breakfast reception at the hotel they had put me in said we will take you to your original hotel.
After unpacking by which time everything was creased, reception told me they would upgrade me to all inclusive.
Whilst getting to know a few people there I found out this had happened to 8 more people! Was totally disgusted.
Once settled in the staff couldn't do enough for me. The rooms were very clean and maids came each day.
The food was quite nice actually and plenty of it. The other drinks were very good also, only the coffee been a bit naff.
Entertainment through the day was usual like most hotels and kids disco in the evening with adults after, was good some nights and not so on others.
Would I go back!! No, as heard that over booking happens often here.
I complained to the travel company and as I was half board they upped me to all inclusive whilst there and yesterday I received a check for £50 for the upset it caused!"

Holiday details

  • Travel date: Thu 29th of September 2016

Rating breakdown

  • 2 Location
  • 3 Beach
  • 4 Room
  • 4 Pool
  • 4 Service
  • 3 Value
  • 4 Food
  • 4 Cleanliness

Wasn't very impressed.

2
Poor
by

"Having been to other 3 star hotels in Alcudia and Can Picafort such as the Son Baulo, Delfin Azul and so on, we had an idea of what the hotels were like for its star rating.

The Good Points.

First off, the price of the holiday wasn't that expensive so on this part I cannot complain, having gotten it as a late deal.

The hotel itself is situated not far from the beach, within walking distance of the local bars and shops, and good area if you enjoy walking around, tops for that.

Upon arriving at the hotel the first receptionist we met was very polite and helpful, we got our keys and got to our room with no problems.

Rooms were clean with new sheets and the typical hotel beds, all in all, decent.

The entertainment was good on some nights, with the board in the reception showing what different activities the reps had going on, such as pool games, table tennis, what you would normally expect from a holiday.

Food at meal times was alright for the rating of the hotel, although after a few days it seemed repetitive with nothing really changing.

The bad points.
As I had stated, the first receptionist we met was very polite, however the one that did nights on the other hand, the opposite. Any time we had problems and went to speak to her, she just shrugged off and basically told us to deal with it.
for example, the air con (which in country's like Majorca is much needed, especially when you are not used to the temperatures) could be turned on and off from the hotel rooms and from the reception. For the first few days everything was fine however it started turning off at midnight, which led to warm stuffy nights as you can imagine. Upon inquiring at the reception we were given the reason that some residents (two people) wanted it turned off at a certain time and that she was dealing with their request, even although there were a number of families (three families who had young children as young as two), including ourselves who asked it to be turned back on, we were given no satisfaction by her and told to deal with it.

The location - all in all hotel was situated in a nice place however there is a river roughly a street away from the hotel that, depending on which way the wind was blowing, was emitting a very distasteful smell. the river itself as we walked over the bridge was found to have feces and had rats running about, not exactly somewhere you wanted to have children running about.

The entertainment - Was impressed for the first two days, however after having bingo four times in a week it gets a bit monotonous when your there for two weeks.
The reps had a "movie" activity, making use of the hotels cinema system in the basement, myself and my partner attended one of these showings and were given the chance to watch a pirate copy, yes a pirate copy of Men in Black 3.

The food. - All in all generally ok however I would advise going out for lunch as all they had was a help your self buffet table that was left open. The same food on this table for each day, burgers, ham, cheese, sandwiches, all left next to open windows uncovered and had flies landing on them, yummy indeed.
The dinner menu was decent however i would advise if you have an allergy not to trust the chef that puts the food on the buffet tables. our problem came when the chef had scampi and chicken nuggets next to each other, and did not have them labeled. i myself am allergic and cannot eat any type of fish/shellfish. we asked the chef who directed us to the "chicken" and was actually wrong, well done for that.

All in all, a basic holiday resort for cheap prices with more bad points than good in my opinion I'm afraid.

Will we be going back to this hotel?... No
Will we be recommending this hotel?... No (unless its a recommendation on where not to go)

Our rating 4/10, our view on star rating for the hotel: 2, giving it a 3 is just being overly generous.


"

Holiday details

  • Travel date: Sun 13th of October 2013

Rating breakdown

  • 3 Location
  • 5 Beach
  • 4 Room
  • 5 Pool
  • 3 Service
  • 3 Value
  • 3 Food
  • 4 Cleanliness
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Top traveller tips for Hotel Roc Continental Park

  • hayleymay1993 by hayleymay1993

    "i went on a pedalo ... that was fun :) PEACH PIT "

  • EA ANDERSEN by EA ANDERSEN

    "Peach pit for kareoke and a drink and was spoilt for choice with resturants. "

  • acer by acer

    "mini market near the beach,alcudia market.peddlos on the beach/ "

  • goynsy by goynsy

    "Alcudia is so clean and tidy. The beach is lovely, clean and tidy. Its a really nice resort. "

  • goynsy by goynsy

    "Dont miss Aqualand or the Formentor Glass Bottom Boat Trip! "

  • joel0808 by joel0808

    "alcudia is great but this hotel is not in alcudia "

  • LolaPagola by LolaPagola

    "The Pirate show in Magaluf "

  • davidp by davidp

    "the beach is brilliant and so shallow you can walk about 500 yards and it's only up to your waist "

  • davidp by davidp

    "the swan, great kebabs "

  • Disgruntled Holiday Maker by Disgruntled Holiday Maker

    "Full of German pensioners, expensive. "

  • Emz by Emz

    "Don't believe everything you read this place is lovely "

  • helenlovesdestroy by helenlovesdestroy

    "fab place to take young kids "

  • Luke J by Luke J

    "Great social, happy holiday "

  • sparky by sparky

    "do your research first. "

  • Williamson-Smiths by Williamson-Smiths

    "Thomson East Coast Trio trip value for money includes Caves of Drach "

  • Trinity by Trinity

    "We had a great holiday at Continental Park "

  • simpson by simpson

    "this is a really nice place "

  • Brackin by Brackin

    "its a nice place to go for a family holiday! "

  • coburn1983 by coburn1983

    "trip to the port of alcudia "

  • marko by marko

    "get a better beer on tap "

Hotel Roc Continental Park is also called

  • Continental Park Hotel
  • Hotel Stil Continental Park

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