13 Traveller reviews from Holiday Watchdog
"this hotel is everthing people wrote,clean, friendly staff ideal location. We got to stay an extra week due to ash! the hotel gave all guests who had to stay on a special rate which was very helpfull, they let us book on a day to day basis and keep our rooms on no changing about. (heard some horror stories from other hotels) Would love to go back soon. Only one slight problem pools outside freezing but it was only april.
- Travel date: Sun 25th of April 2010
"Stayed in Viva Palma Nova for a week starting 7th May 2008 - unfortunately only three days of sunshine. Apartments fantastic. We took two apartments one for the three older ladies and one for the three younger ones (40+). Hotel facilities fantastic for all ages. Staff extremely friendly and couldn't do enough for us. Bar food delicious. Would highly recommend it. In walking distance of shops, seafront, bars and night clubs (a taxi ride home)."
- Travel date: Thu 22nd of May 2008
"My family and I are just back from a 3 night stay at Viva palmanova. Found cheap flight to Majorca and visited this hotel on a friends recommendation. Hotel looked ok on arrival but when you walk through the doors, things look up.
This Aparthotel is spotless with beautiful gardens both inside and out. Only four floors which was great and 3 min walk from beach. We had a one bedroomed apartments which was large enough for us. Fridge, microwave and cooker in room. Loved the fact that the hotel encourages recycling.
Outdoor areas are beautiful, two large freeform outdoor pools, kids pool with slides etc, (gently sloping and up to adults thighs at deepest), this was great. Medium sized bouncy castle and kids play area. Football pitch also. There is also an outdoor, secluded pool for over 18's, with large comfy beds (Saw it from the distance only).
Indoor pool is adequate but quite a dark area, nice loungers though.
Evening entertainment was quite naf. kids disco from 8-9pm but for three year olds and younger as my six year old told me. Cabaret show followed, not our taste xcept for chicago which was brill if a little sexy (kids too young to notice).
For the first time ever I have no real complaints and would heartily recommend this hotel to all. In fact am trying to get my extended family to join us next year.
of note: While we were there I think we were the only english speakers, everyone else was scandanavian.
9/10 for Viva, my kids wanted magic shows and jugglers as entertainment but cannot fault it on anything else."
- Travel date: Sat 3rd of May 2008
Enjoyed our stay..
"Booked directly with the hotel and got a rate of just over 40 euros per room per night over Easter.
We just wanted a basic hotel and this suited us perfectly. The rooms are nothing fancy but have everything that you need to enjoy your stay. The cleanliness in the hotel was good and it is always great having a fridge.
The public areas were nice and probably some of the best in its class in this area.
The hotel provided some nice touches like fruit and wine on arrival. They even put a chocolate bunny in the rooms for Easter!
I doubt it would be my cup of tea in high season but out of season it was great!"
- Travel date: Thu 24th of April 2008
excellent value hotel
"Have just returned from a weeks holiday in tis Hotel. Overall my Husband and I had a great time. The room was very adequate although did smell a bit of smoke when we first arrived. It was cleaned thoroughly five times a week and had a plentiful supply of clean towels. The reception staff were very helpful and welcoming and the pool and surrounding areas were spotlessly clean. Although we had escaped for a week without our Grandchildren I know they would have loved the children's pool area. This is the third time we have been to this Hotel and we will definately be going back again."
- Travel date: Mon 1st of October 2007
Just returned from a fab holiday at the...
"Just returned from a fab holiday at the Viva Palma Nova. I didnât want to tell to many "Brits" about this hotel!
We were the only Welsh Family there and there were only about 6/7 other British families in the hotel, which didnât bother me at all. So to find a hotel with not many other brits was a bit scary at first but a luxury by the end of the holiday.
We had a brilliant time at this hotel.
I was a bit apprehensive about going as I read a review that slated this hotel. But I have got to say that they must have wanted a five star hotel for the price of a three star!!
The rooms were great. Bedroom was spacious with air con (not a fan that blows the hot air around!) The living room was adequate for the needs, who wants to spend all day in the room!! The sofa beds where comfy, the only thing that kept us awake was the heat and that was dealt with by switching on the very efficient air con. I should know as my partner and I spent the week on these beds whilst my 2 children had the luxury of sleeping in the bedroom!
Rooms were cleaned every day and towels and sheets changed 4 times the week we were there.
The pools were to die for! No getting up at god forsaken hours to book sunbeds with towels and even if you did the staff removed them! This was done a few times we where there when people did try to "book" sunbeds. There were still plenty of beds at all times of the day even at the end of July! There are three family pools and a haven for "over 18s only!" This was a perfect haven for adults wanting to get away from the kids.
The staff where as helpful as can be and went out of their way to get you things.
The kids club was excellent and even though most of the kids there were foreign they all spoke perfect English which made me feel a bit bad especially as 2 of them were from Iceland!!
This is the perfect hotel in a perfect location. Only please donât go there as I want to book to go back next year and donât want it to be full of brits!! Sorry and all that but thatâs how I feel about some brits abroad."
- Travel date: Mon 30th of July 2007
VIVA! Viva Palmanova
"Just returned from a week's golf/leisure holiday in Majorca. I selected Viva Palmanova based on a recommendation and we were not disappointed. We were a party of six and had two one bedroomed apartments, both of which were more than adequate.The apartments were bright, very nicely furnished, bathrooms/showers were top notch with soap dispensers and, unusually, thick fluffy towels. Elswhere within the complex the facilities were first class and although of no use to us the childrens facilities appeared excellent. Staff were polite, approachable and helpful. The reception staff especially went out of there way to assist us when one our party was injured on the golf course and ended up with his leg in plaster. Without any hesitation they produced a wheelchair which we used without charge until our departure. Although very geared up for families this complex has a hidden gem for adults, an "over 18 only" swimming pool. With double sunbeds and two jacuzzis this was a haven of tranquility.
Overall these apartments were of a high standard and great value for money."
- Travel date: Tue 12th of June 2007
Good Value at the Viva Palma Nova
"We booked the hotel independantly through on the beach. Great value for money. The apartments aren't huge but as you expect to be out most of the time they are more than adequate. Our room was clean and fresh ( cleaned five times in a week).
There are 3 good size pools outside including a great kids pool and a tennis/ basket ball pitch. Lots of beds and shaded seating near the pool too.The indoor pool is long and narrow and not nearly as big as it looks in the pictures. The steam room was not working when we were there 08.04 -15.04.
The reception staff are polite and helpful. We did not eat at the hotel as there are lots of places to try near by. The entertainment we saw was not up to much but the hotel was not very busy.
Down some steps at the front of the hotel leads to Son Matias beach and Palma Nova - to the right leads to the edge of Magaluf.
All in all the hotel is in a good position and suitable for families and couples. Did not see ay large groups, hens / stags at this hotel."
- Travel date: Sat 14th of April 2007
Superb Value for Money
"We couldn't believe how nice the hotel was for the price we paid. We only went self-catering so can't comment on the food, although the restaurant looked very nice.
The outdoor pool area was superb and was cleaned by a wet wipe machine every day, even though noone could use the pools because the weather was cold and wet most of the time we were there (3-10th April 2007).
Everybody from the UK that was staying there that we spoke to thought it was great.
The shows were a bit naff, but good fun all the same and everyone joined in to make a really good atmosphere, English, German, Swedish it didn't matter.
We had an apartment and yes the bedroom is a little small, but to have 2 separate rooms was a bonus. My 15yr old daughter stayed on a sofa bed in the kitchenette room and thought it was fine.
The cupboards and doors need a lick of paint/renewal, but nothing major
All in all a very nice hotel, which provided the weather was ok had loads of facilities.
We would certainly go back again."
- Travel date: Wed 11th of April 2007
looks good from outside, but bad in details and food
"Hotel looks pretty and clean, as soon as you enter.
People at the frontdesk are very nice and friendly.
The pool area and the garden was beautiful.
The shop with groceries was very helpful and well organized.
As we entered our room, we found a smoke - smelly room. We noticed very quickly, that the trash wasn't brought out, and in that trash were cigarette butts and ashes. We called the frontdesk and they sent a cleaning lady. We have a 4 month old babygirl, so the babybed was in there as reserved, but the room was so small, that there was hardly space to pass at the babybed. The bed came with matrass, but without blanket. We had to call the frontdesk the second time for a blanket. There was nothing around the bed, to protect the baby from the steelbars. The babybed costed 4.80 Euro per day.
2 Days we didn't have warm water, cause something was broken they told us. no shower, and washing baby's bottle with cold water....
In the description of the hotel was written, Sat TV. Wich means to us, a lot of channels. We had about 11 channels, 2 of them german ( 1 was KIKA ). That was disapointing because nothing was really on tv in ZDF.
The doublebed was not a doublebed. It was two beds pushed together, wich made it impossible to have the baby in our bed when it cried, cause the two beds slide apart, creating a gap, where the baby could fall in.
The room usually was getting cleaned in the afternoon. Sometimes at 5pm.
The indoorpool was small, not the way it looked at pictures. They took a very good picture from the wall of the pool, that makes it look bigger.
The food was absolutely not our taste. It looked to us, that they cooked the cheapest possible food there. Such as sardines out of the can, or Mousse that tastet like toothpaste. Every day was pretty much the same food in the buffet. Frenchfries were oily and stale. Noodels way to overcooked. The saladbar was very small, and only the tomatoes, lettuce, cucumbres and onions were fresh prepared. The rest as, carrotes, sellerie, raddishe was out of a glas or can. So we tried Icecream as desert, but even that was the lowest Icecreamclass we ever ate. And it tastet like when you have it in the freezer for 3 years. The last day we didn't go to the meals anymore, cause there was just nothing we really liked. We ate several time out in Mallorca during the trip there. In Palmanova, Andraxt, Palma. And the seafood and fish was great. So they really can cook in Mallorca, but not in the hotel Viva Palma Nova.
All in all : The country is great, but the hotel was not.
We are for sure not going back to that hotel anymore."
- Travel date: Sat 24th of March 2007
Palma Nova In February
"having just returned from a week staying at Viva Palma Nova Hotel in Palma Nova I found the hotel excellent value for money.
The hotel is part of the viva group having a number onthe island and is German owned.
Most guests were German in the hotel which was clean modern
and well equipped .Our room was clean and basic and was cleaned every day. Staff were friendly and efficent and eating in the hotel especially breakfast was cheap and of good quality .
the facilities were being updated while we were there however there is an excellent indoor and outdoor pool complex ,steam/sauna complex football pitches and tennis court .
For an aprtment for a week we paid just over Â£200 which all things considered was excellent value .
i would definetly recommend this hotel ."
- Travel date: Tue 27th of February 2007
"Hotel was lovely, staff were great and English was very good. Would definitely recommend this hotel. The hotel had a gym, I would say for men as it mainly contained free weights unless youâre a woman who enjoys and can do them! Lol!
The sauna and Turkish baths where nice, they also have a massage room although you have to pay for that cant remember how much though, the apartments had a kids pool, sand area with swings, chute climbing frame and see-saw, they also have a kids club place there. Thereâs a football and tennis court, volleyball sand area and a basketball net in the football court, overall great complex!
As for the resort its was buzzing every night, the beaches are lovely and your never short of anything to do.
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- Travel date: Thu 13th of July 2006