Globales Santa Lucia

Calle de Duc Estremera 6, 07180 Palmanova, Calvia, Majorca Spain
4 star hotel

Overview

Ratings summary

Brilliant
762
Good
824
Average
462
Poor
156
Awful
82

Rating by feature

  • 3 room
  • 3 pool
  • 4.5 beach
  • 3 service
  • 3.5 dining
  • 3 amenities
  • 2.5 value
  • 3.5 food
  • 3.5 cleanliness
  • 4.5 location
 

129 Traveller reviews from Holiday Watchdog

You can't go wrong!

5
Brilliant
by

"Had a great holiday at Hotel Santa Lucia. Will definitely be back again.

Location is fantastic, right on a small headland between two gorgeous beaches. Lots of shops/bars/restaurants in close proximity. No noise at night, despite being in a busy resort.

Friendly staff, all of whom are polite and curteous and speak good English.

Rooms a bit basic, but comfortable with air con . Paid for safety deposit box and a fridge. Our flight was delayed meaning that we missed dinner on our first night, but when we got to our room we found that the hotel had provided sandwiches,fruit and drink on a complimentary basis, a fantastic gesture, as we did not really fancy going out to eat at 11pm!

The walls are a bit on the thin side, but we had no problems with being woken/unable to get to sleep.

The food was great, both morning and evening with something for everyone, and lots of it! If anyone moans about the food, it is not the hotels fault, the reviewer is just fussy!!!!!!

Pool area is busy, and sunloungers get snapped up early in the morning, but hey, the beaches are feet away, who needs a pool?

Son Matias beach is the best one. Hire sunloungers for 3 euros each per day. Umbrella's same cost. Bargain.

Check out the sand sculptures on Palma Nova beach at night. They are unbelievable!

Go to Golf Fantasia, even if you do not like crazy golf! 3 x 18 hole courses, set out amongst waterfalls, caves and gardens, open until 1am.

Really, I would say you cannot go wrong with a holiday here. If you don't enjoy it, I blame you!!!!!!!!!!"

Holiday details

  • Travel date: Wed 22nd of August 2007

nice hotel

5
Brilliant
by

"we have just returned from a week at the santa lucia 22 july
brilliant hotel reception staff good, food good plenty of choice
sunbeds at hotel a joke taken every morning with towels from guests who have probably gone out for the day.
the only downside to this hotel is the upstairs sun decking area which is falling apart needs replacing.
overall very enjoyable
rob Midlands"

Holiday details

  • Travel date: Sat 18th of August 2007

late booking value for money

3
Average
by

"got my resorts mixed up with this late booking and ended up at the santa lucia, palma nova (blackpool with sun). After initial doubt i find myself saying would go back to resort for right price, but maybe different hotel. however, hotel clean, staff friendly, breakfast good choice. Dinner dubious, tho salads good. got me thinking hotel caterer should bin the english food and instead of doing english food badly could do spanish food really well! agree with other comments, that pool small and it is a must to be up early for sunbeds. outside bar area pleasant with good snack selection. entertainment poor, but perhaps just not my taste! excellent position on beach. booked 2 trips thro reps. the first a horse riding trip which i really enjoyed being a total novice. the second trip to see `pirates', was big disappointment. expected full evening entertainment but finished at 9pm. food stingy portions and worst of all trip overbooked and we ended up jammed into seats with poor views of what in fairness would have been a cracking show. it was a dear night out to sit in the wings and just get leathered on the sangria! so ask reps where you going to sit if you decide to go. all in all, would not have chosen hotel or resort had it not been a late booking, (2 days prior). but as said previously, would go again for a cheapie, and has opened my eyes to hotels with half board basis, as always done self catering."

Holiday details

  • Travel date: Tue 31st of July 2007

Fab short break

5
Brilliant
by

"My wife, daughter (aged 5) and i have just returned from a four day break to the hotel Santa Lucia in Palma Nova. This is the first time we have done a short break booked at the last minute from the web site. All i can say is what a pleasant, clean and comfy hotel this was. the hotel is as described by others in an excellent location with great views over both bays. On arrival we were met at reception by two members of staff who both spoke excellent English. Our room was on floor 6 and was clean and tidy. it had the usual things safe, fridge (deposit payable) tv (with BBC 1 & 2, sky news, eurosport) bath/shower. the view was great over one of the bays. the pool is pleasant but the area around the pool is cramped and you do have to get up for 8am to grab a lounger as they do go very quickly. However both the beaches are equally clean with lovely clear water. we only ate breakfast which was buffet style and filled a hole. Mind it is a bit hectic around 9am when the bun fight begins trying to get served but there is no rush when you are on your hols. outside the hotel there is a clean promenade which has plenty of shops bars and restaurants to try. behind the promenade on the main streets are even more bars, restaurants and shops giving you plenty to do on an evening. We never saw the hotel entertainment as we were out every evening. With having a 5 year old with us there was not much in the hotel for children apart from the pool but this did not effect us as we were in the pool or the sea all day. Overall we had a great break with no complaints due to the great location, hotel, weather and people. Would recommend to anyone"

Holiday details

  • Travel date: Fri 8th of June 2007

watch out for the pensioners!

2
Poor
by

"i stayed at this hotel on the 19th may 2007 for 14 nights. i travelled with my partner and my seven month old son along with some other family. The hotel is situated in a fab location right on the sea front with all rooms having great sea views!

When checking in the reception staff were friendly and helpful but thats where the friendliness ended! Our room was on floor 6 with adjoining rooms to a very elderly couple so that put me off a bit as i was worried about the baby waking them up as he wakes through the night and also the lifts are VERY DANGEROUS as they have no sensors and you have to rush in and out before they close on you. I could not travel up or down in the lifts without the pensioners tutting or huffing because i had the buggy with me so we ended up having to change down to a lower floor so we could carry the buggy up and down!
Going in for breakfast was very hectic and stressful with the waitresses being very RUDE and IGNORANT and refusing to find you tables so we ended up just walking round and round the dining room for ages trying to find tables. Dinner was still hectic but at least you were sitted at a table! Food was okay but did get a bit boring towards the end of the fortnight as the same with every hotel.
Pool area very small compared to the size of the hotel and with the army of pensioners waiting an hour before the pool opened to get sunbeds you dont have a chance.

Entertainment at hotel very poor with little or nothing to do for children. More geared for the elderly guests. I would NOT recommend this hotel for anyone under the age of 70!!"

Holiday details

  • Travel date: Sun 3rd of June 2007

On the beach...But expensive

3
Average
by

"Great hotel situated beside the sea. Fantastic sea views from all rooms. Food was fab, buffet style. Meal times are hectic though! But you dont have to fight for a table.The pool area isnt too big, and all the sun beds get taken up with the usual towels, although the pool was empty!! Not much for children. Came back last week and the hotel was full of pensioners. We did feel a bit out numbered...Might be different during the Peak season.
Would definately recommend ear plugs, because you can hear the guests next door.
Hair dryer and Television are free. The safe and fridge you pay and leave a deposit..
Booked a trip with the Thomson rep on the 'LazyDays' cruise, walked all the way round Palma Nova to catch the boat and it didnt turn up...Paid £78, managed to get a refund, but spoilt the day. Shop around for the trips cause they rip you off in the hotel!
WATCH OUT...there are NO sensors in the lift doors....very dangerous. I witnessed a few people getting there arms banged and caught."

Holiday details

  • Travel date: Fri 18th of May 2007

Great Location with wonderful views over beach

4
Good
by

"We stayed at the Santa Lucia for one week in April 2007. This was our second visit to this hotel in 5 years. The hotel has changed hands during this time, but the hotel lived up to our expectations. Our room was basic but the main thing clean and comfortable with a small fridge (rented at a small charge). The plus point being the superb view across the bay from our balcony (every room as a full sea view), which is wonderful to wake up to each morning. We consider this hotel to have the best possible position on the whole of Palma Nova Beach.

Meals are buffet style, good selection and plenty of it. Despite earlier reviews, the food was hot and the vast range on offer catered for everyone. One plus point, if anyone visiting the Santa Lucia Hotel is vegetarain they are well catered for with a good option range. The dining room staff did a good job and the head waiter and his staff were always cheerful when you entered for both breakfast and dinner.

The room maids did a good job and our room was cleaned before 10.30 am each day of our stay. The reception staff were helpful.

There is a small shop in the reception area were you are able to rent books, beach towels, folding chairs and wheel chairs etc., They also sell a range of small gifts and general items with any
profit going to charity. Once more the staff were cheerful and helpful.

Good hotel for the less mobile to stay at with a flat walk to the promenade and beach. Good selection of Cafe Bars, Small Supermarket type Shops and Gift Shops close by.

We enjoyed our one week stay at the Santa Lucia Hotel and although in our opinion the rooms are basic the location, views, good food range and well maintained public areas of the hotel make up for this."

Holiday details

  • Travel date: Thu 10th of May 2007

Not great for Light Sleepers....

3
Average
by

"My Sister and I (21 & 19) have just returned from the Santa Lucia Hotel, it is a nice hotel, I had read a few reviews and I was not too
worried about this hotel.

When we arrived we were told our room was not ready, which was fine as it was only 10am! We went for a walk around to get our bearings, I cannot fault the location of this hotel- it is brilliant!! It is perfect for the bars and shops and the beachfront location is perfect!

The rooms are a good size with a nice bathroom; most rooms have a view of the beach, which is a nice view of the crystal clear waters of Palma Nova.

The food in the hotel was nice, it changed daily, however it all seemed to taste the same after a while so it was nice to have a break
and go out for a meal- I can recommend GODFATHERS in Magaluf- it is a
lovely restaurant and very well priced! (The calzone is yummy!!)

The Prince William Pub is a good night out, good drink offers- and they show all the soaps too.

BEWARE at dinner in the hotel of the hostesses, they come around and take your drink order but when giving you your change they short change you by 10 cents here, 50 cents there, it may not seem to much but if you think how many people they serve a night- it soon adds up!

The breakfast was the same every morning, again it was nice the first
few days but it became mundane after a while.

The rooms as I said before are good, the beds are comfy- HOWEVER- if you are a light sleeper the doors banging shut all the time may annoy
you. Whether it is first thing in the morning or at night, ranging from 10pm through to 1/2am!!

Also the walls are very thin, so much so that you can tell if next door are having a shower or watching the TV.

The hotel pools are great, it was too cold for the out door one but the indoor one was nice and warm, the sauna and steam room only work until 5 pm so it is best to get in to them early.

Apart from these few little problems it is a nice hotel, I would go back however I would go back during peak season when it is a little more busier out and about in Palma Nova/ Magaluf."

Holiday details

  • Travel date: Sat 7th of April 2007

Great location

4
Good
by

"Stayed here with my boyfriend in may 2006 and found the hotel to be very clean and friendly. The rooms were quite basic but very cool during the nightime which is great because its baking outside and theres fantasic views, we went all inclusive and was very impressed with the layout of food. The thing i most enjoyed was the location the hotel is literally on the beach and there are local shops for all your needs lining the street 30 seconds away. The beach was beautiful and stretched for miles around. There were loads of sunbeds which you could hire for 10 euros all day, people selling melon,pineapple pieces and drinks. Great water sports. The only bad thing i have to say about the hotel is that the pool area is tiny and not many people can fit around it but with a beach two seconds away it doesnt really matter. Nightlife within the hotel is not very good but if you walk five minutes in either direction you get a taste of either local bars and street entertainment at one end and lively bars and nightclub the other. Being in the middle of these two different experiences gives your holiday a little mix and your great a great nights sleep as its very quiet when your ready to settle down for forty winks. Id reccomend this hotel for couples and families"

Holiday details

  • Travel date: Mon 26th of March 2007

santa lucia does it again

5
Brilliant
by

"yet another great holiday at the santa lucia it just gets better every year. food is good staff are excellent especially the chamber maids, they work so hard. we requested the same room as last year and got it great views over the bay, pablo who entertains in the cocktail bar as good as ever, he always gets my husband malcolm up to sing with him. we have already booked for next year and would recommend this hotel to anyone, the resort is as clean as ever with plenty to do. go to dianas bar on the beach for great service from adrian and his colleagues and a great reisdent band. their set menu is good value at 10.50 euro if you fancy a change from the hotel food. just our opinion but we always find the food in the hotel to be good and have no complaints. roll on next year!!"

Holiday details

  • Travel date: Thu 5th of October 2006

Average hotel now

3
Average
by

"Just spent a week at the Santa Lucia. This was our 3rd time at the hotel.

The restaurant has been average for several years, and this year was no exception. In my view, the problem isn't so much the food, it is the lack of class and atmosphere. For instance there is a dress code that men have to wear long trousers or 3/4 length trousers for dinner. So it is reasonably common to see men dressed for dinner in sleeveless football/sport vests and jeans, almost as if they've just come off the beach. And the perenial problem of noise and a general canteen atmosphere persists. Eating at the Santa Lucia just is not pleasant.

The other problem for me is the bedrooms. I found the beds and pillows uncomfortable.

The staff at the hotel are great, and they really go out of their way to be helpful and friendly. However I think that both the hotel management and Thompsons are aiming this hotel at a lower section of the market, and it is changing the whole character of the hotel. It's all very well saying that this is the Santa Lucia Hotel, and it has a great location.... A lot of people want to experience rest and relaxation on holiday and if they're not going to get that at this hotel then they will go elsewhere and the downward spiral will continue.

So, plus points are.... location and staff.
Negative points are... uncomfortable rooms, a lack of style and class."

Holiday details

  • Travel date: Thu 7th of September 2006

Location Brill, Hotel not bad at all, entertainment poor

3
Average
by

"Date:20th-27th August 2006

Reviewer: The keily Family from Co. Durham

We have just returned from a week's Holiday here & have really enjoyed it , although I have to say the Day/Night time activities were very poor. The Hotel location is great (being right on the beach with great sea views & near to other amenities) & the food was fine with something for everyone's tastes , but trying to order drinks with our evening meal was a bit of a nightmare, as we were sometimes finished our main course, before a waitress came to take our order.

The standards of hotel cleanliness & the friendliness of the staff were admirable & as mentioned, the one thing that let the hotel down, was the lack of activities. It would have been nice to have had a bit of music to listen to round the pool whilst sunbathing, & although the "activity Display" had the water gym advertised for 10.30 each day, we never saw it yet(never mind taken part!!).

However, there are plenty of bars around the resort & as my daughter & her boyfriend were with us, we did venture into Magalluf a couple of nights(Yes, Say no more!!!!) We also went to Pirates Adventure which was a great show (not to be missed but can be a bit pricey!) & we visited the Wester Park which was great day had by all."

Holiday details

  • Travel date: Sun 3rd of September 2006
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Top traveller tips for Globales Santa Lucia

  • we dont need this by we dont need this

    "there is better hotels than this "

  • laurasmith by laurasmith

    "its a perfect holiday "

  • james567 by james567

    "The people are friendly and its a lovely place to walk around not being noisey at night. "

  • james567 by james567

    "Main thing: The views of the hotel "

  • Val Seal by Val Seal

    "Locally "Lady Dianes" Must visit the capital Palma "

  • paulbroad by paulbroad

    "Nice and quiet out of main season. We always go in June or October. "

  • dan-w by dan-w

    "Plenty of things to do for anyone of any age. "

  • ChloeFrank by ChloeFrank

    "i love tthis hotel i would recomend it for any one to try "

  • Eyeliner by Eyeliner

    "very quite out of season, but a trip into Palma and Christmas will be buzzing "

  • Eyeliner by Eyeliner

    "not a lot open in December but Fantasia golf and Kat-man-do a must. "

  • natty89 by natty89

    "Son matias restraunt, and the one next door to it were great and friendly staff. "

  • paular1980 by paular1980

    "Palma Nova is very nice, some lovely restaurants, fabulous beach, Magalluf great for younger ones. "

  • Carers. by Carers.

    "Go on the beach during the day and go out at night to another hotel in the vicinity if you are able. "

  • Jensal by Jensal

    "Stay at Palma Nova but not Santa Lucia Hotel "

  • rcraigt by rcraigt

    "Don't go. There is a high risk of food poisoning. "

  • Max by Max

    "go on a trip to the mountains "

  • Lucie by Lucie

    "It's ok, expensive as the Euro really bad "

  • Stevie50 by Stevie50

    "request rooms on same side of front entrance to hotel it is quieter at night "

  • spain by spain

    "only one word to describe it all, Brilliant "

  • flower by flower

    "take a portable chair with you because all you do is queue for absolutely everything "

Globales Santa Lucia is also called

  • Santa Lucia Hotel
  • Santa Lucia Palma Nova
  • Hotel Santa Lucia

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