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Reviews summary

4
Good
1432 reviews
Brilliant
490
Good
558
Average
205
Poor
75
Awful
104

16 Traveller reviews from Holiday Watchdog

cant wait to go back!

5
Brilliant
by
Reviewed 17th September 2009

"My boyfriend and i went for 10 night stay half-board and we paid £680 for the two of us. It was our 1st holiday as a couple so we had very high hopes and on arrival we weren't disappointed. The hotel was pristine and believe me I'm hard to please. The staff were very welcoming especially the personal greeting you got every morning / evening when entering and leaving the restaurant. The food was faultless, everything you could imagine was there, glad i went on a strict diet before hand so i could eat to my hearts content. Our room was cleaned 'every single day' by the time we got back from breakfast by a lovely maid called maria - Fresh bedding and towels throughout our stay, fantastic! We stayed in room 503 and not being biased but think it was the best room in the house he-he. As we went slightly off peak we had no problem with getting sunbeds by the pool, but as lovely as the pool was we found the private sun terraces more to our luxury. especially the bottom one which gave you the option to dip in and out of the gorgeous warm inviting sea. Ok so this hill.. yeah its a bit steep but after your 1st attempt you'll become a natural. i managed the hill in 4 inch heels so its not that bad! other alternative you can always catch a cheap as chips taxi - problem solved! We were very impressed with the hotel's location right in the centre but out of the lime light at the same time if you know what i mean. The beach is just minutes away and what a lush beach it was. we spent the majority of our days catching the endless rays there- higher a pedalo too it's great fun. All in all an outstanding place to stay and don't listen to any negative reviews take my word for it we cant wait to go back . "

Holiday details

  • Travel date: 17th September 2009

enjoyable hotel

4
Good
by
Reviewed 16th September 2009

"I stayed in this hotel with my boyfriend for 2weeks in June 09 and we had a fantastic, night. The hotel is at the top of a hill which many people are slating, but the balcony view is absolutely incredible and worth climbing the hill twice a day for! The breakfast buffet was enjoyable and had a good selection. Evening meals were a bit of a hit or a miss. They are all very well prepared and presented but not to everyones tastes. Fresh salad, pastsa and tomatoe sauces were available every night though so... never went hungry! Deserts were pretty good too. The rooms are spacious, well-kept and comfortable. The maid's speak absolutely no english whatsoever, which was at times challenging. But at the end of the day it is spain, so the fact she doesnt speak english isnt a big deal really. The reception staff are polite but didnt really seem enthusiastic about answering queries etc. Most speak fluent english and spainish which was good aswell. I woke up one night because of a loud group of people coming in, i think they should have been told to shoosht because it went on for a good hour but they wern't, which was slightly disapointing. Senior fernandez greets you every breakfast and dinner and he's lovely! Don't buy anything from the bar by the pool, its extortionate. Sweets in magaluf are really overpriced aswell so bring lots! I would definetly go back to this hotel :)"

Holiday details

  • Travel date: 16th September 2009

Before I went to this hotel I read some ...

4
Good
by
Reviewed 30th August 2008

"Before I went to this hotel I read some of the reviews and did not want to go!!! There were 3 women booked for a long weekend ages ranged from 28 to 56. We were expecting it to be really bad but it was great. The hotel is in a fabulous setting, near enough Palma Nova and Magalluf to be a good place to stay no matter what your age but I would say if you have difficulty walking forget this hotel. Reception was clean and staff pleasant. Our room was in the annex small with 3 beds but clean and the beds were comfortable. We had clean towels every day, which is something I have not always had at the 4 star hotels I have stayed in. The food was fantastic, salmon, pasta, pork, spare ribs, of course salad but lots of choice. The staff were friendly and if you asked them nicely would do what they could to help. The views from the bar were great, on a night time sitting with a glass of wine(or 2) what more do you want. The sound of the waves hitting the rocks, the moon on the sea and good weather. The only down side was as we were in the annex the main hotel doors are locked at midnight so to get to our room we had to go into a passage get a lift walk through another passage and down steps. It was reasonably well lit but if one of us had gone back to the hotel alone it would have been awful getting to the room alone. In all this hotel is a place I will go back to with my husband. This was a mini hen party for the bride, bride's mother and her aunty, just 3 women relaxing. Well worth the money we paid."

Holiday details

  • Travel date: 30th August 2008

i have just come back from hotel florida...

1
Awful
by
Reviewed 25th June 2008

"i have just come back from hotel florida and its the worst place i have ever been. somebody with a key to my room let there self in whilst i was out at night and stole my suitcase with all my belongings in it. i went as a group of 18 and i was the only 1 robbed but on many occasions members of my groups room were left open by the cleaners. i confronted the manager who did absolutley nothing about my case. i highly recomend u DO NOT stay at this resort!!!!!!!!!! the hotel was situated at the top of a massive bank. the food was horrible and staff were very very unhelpfull. the rooms were tiny and had no fridge. overall the holiday was okay but the hotel was disgusting."

Holiday details

  • Travel date: 25th June 2008

Just back from a 10 night holiday in the...

4
Good
by
Reviewed 12th October 2007

"Just back from a 10 night holiday in the hotel Florida. The hotel itself is pretty basic but the view from the balcony is out of this world, unfortunately we were on the 6th floor which has the smallest balcony and a small metal guard (most have a wall). This would have been fine but as we had our 3yr old daughter with is it was a bit too scary to sit out in. The views of Magaluf to left and Palma Nova to the right were lovely. The staff are very friendly and helpful (the girls in the restaurant were a bit miserable) but Laura and Isa in the bar were great and always went out their way to come over and speak to us. The 'hill' is the killer for this hotel! After a night out the last thing you want is to have to climb a steep hill. If that doesn't bother you then this hotel is great. Stayed in to see entertainment twice - terrible! My daughter liked it though. Spanish dancers and Mexican dancers. Be warned if you're going as a couple you will probably have to share your table-this is allocated when you arrive and you have to sit there every night. There was 5 of us so we were ok but a lot of the people around us were sharing but they seem to sit you according to where you come from so at least you won't be sharing with the French! Food - ok Staff - excellent Location - in a great location if you don’t mind the hill Views - second to none."

Holiday details

  • Travel date: 12th October 2007

Amazing Hotel, Great Value for Money

4
Good
by
Reviewed 12th December 2012

"This hotel was above and beyond our expectations! 6 people travelling, we had two rooms with three people in each, half board, for cheaper than we could find any self catering apartments in Magaluf! Therefore, we were a bit apprehensive, especially due to the tiny picture in the brochure and some not so great reviews. However, the hotel was brilliant! We were in the second block (also known as the 'English block', but we did have some Spanish people on our floor!) with amazing views, right on the sea front! The room was clean, could get a bit claustrophobic with three, but it wasn't really a problem for a week! Had no faults with the room, bathroom was so clean and tidy, shower was amazing for once, very powerful and hot! Food was brilliant, always so much to try, had a week of breakfasts and dinners and still didn't try everything I wanted to!! Always fruit and fresh bread available with everything! However, if you expect chicken and chips everyday you'll be disappointed, but we loved trying all the different food! There were a lot of different nationalities here, which made it much more fun than just having a hotel full of British people! The security guard did keep a bit more of an eye on us, but I think that's just because we were younger than most of the guests! All in all it was a brilliant hotel, with amazing value for money!"

Holiday details

  • Travel date: 1st September 2007

crap hotel!!

2
Poor
by
Reviewed 15th November 2012

"we came here to have a great time, brocher looked great but when we arrived here we were VERY dissapointed! the room was very cramped, no room to get to wardrobe or dressing table! there was no were to store your empty suitcase! Bearing in mind their was 3 of us sharing this very small room! Bathroom was very dirty, bath was slimey and never cleaned!! hairdryer in bathroom did not work so we had to share one we brought between three! we also had a ant farm living in our bathroom which gave us even more less room!! Floor was always mopped but never brushed so always dirty. As for the staff some were very abrupt! ( bar staff, reception and security!!!) We spent the whole week being follwed by security so if you want to have a fun holiday do not spend it hear!! we got accused of balcony jumping, throwing fire extinguishers,setting alarm off, breaking lift ohh and screaming in corridors!! we are not ten!! also if you come in 2 groups and need seperate rooms dont expect to be allowed in each others room or same floor!!! when we brought this matter up we filled out a complaint form and got accused of lieing from the manager!! we do not recommend this hotel to anyone wanting to have a good time or meeting new people because thats not allowed!!"

Holiday details

  • Travel date: 27th August 2007

Very good value for money, great view!

4
Good
by
Reviewed 28th November 2012

"Hotel divided into 3 blocks, main building and 2 other bulidings where the younger english had been rounded up into. i happen to be young and it is also that i am english who happened to stay in this part, in the lower block, where the view was perfect, very low amount of noise if any, that only being at 4/5am from next door! The rooms were good: bed, balcony, fan, bathroom, the general items located within the average hotel room. tv also, but the english channels appeared to disappear after 8pm, something to do with the cost of the satellite at that time, beyond me lol. great view, looked right down onto the coast, the noise of the waves crashing against rocks were so relaxing! staff were generally good, one receptionist thought i was asking for my key, where infact i was discussing my friends lost phone food was good to be honest, generally included pizza mmm, some arrangement of pasta, some meaty fishy cake things and carrots. dessert wasn't all that, melons were nice and juicy as always though. a lot of lifts within the hotel, some were touch and go, they service them every 2 years and there was a 3/4 month gap between the current service and the previous. sometimes they didn't work, but it's good to take the stairs. the hill isn't as bad as people say it is, it is a bit steep but takes 4 days to get used to, and even less when drunk. nice to be out the way of all the main attractions where its peaceful. overall, very good value for money half board, 2 weeks, 2 sharin 1 room, just over £400!"

Holiday details

  • Travel date: 7th August 2007

Great Hotel, Loved it!!!!

5
Brilliant
by
Reviewed 12th December 2012

"Have just got back from this hotel last Saturday after a week of very hot sunny weather and felt that I should leave my thoughts for others to read. This hotel is about half an hour’s transfer from the airport but the time goes quickly. The hotel is on top of a hill and has great views of the sea and the beach, if you have a sea view room that is. We (3 lads) stayed on a half board basis, meaning we could eat breakfast if we were up, (only made it a couple of times) but the was food was good, hot, fresh and had various choices. The evening meal was also a buffet style again with various foods for even the fussiest of eaters, like myself. (A different hot meal every night plus salad and fruit) With regards to the rooms, ours was spot on, great sea view, nice and clean (maid called in every day to make beds etc) and the room had double-glazing through out. Swimming pool is fresh water and is clean. The staff were very friendly and keen to help plus other holidaymakers very friendly. Over all, I'm very pleased with the service and the quality of this hotel and feel that it’s good value for money. Would recommend!!!"

Holiday details

  • Travel date: 6th August 2007

Very Disappointing

1
Awful
by
Reviewed 20th December 2012

"Payed a lot of money to book this hotel and expected it to be a memorable stay. It's the third time we've been to Magaluf and this was by far, the worst hotel we've stopped in. The hotel is basically divided into three blocks. All the young, mostly British people are packed into the two furthest blocks from the main hotel itself. Left to run riot and make all the noise they want to. At night, there's a single security guard but as the phone in our room wasn't working, we would have had to traipse all the way up to the main hotel to complain. There were three of us in a tiny room, designed for two people, even though we'd paid nearly £1400 for the entire trip. The food was pretty awful. Not much choice at all. I'm sure you'll enjoy it if you like grated carrot and squid. Aside from that, every night is like a lottery as to what to expect. The maid came round at 9.30am each morning and considering we were out until 4am, we asked her to come back. She never did. Our room was cleaned once over the course of a week. We had a great holiday and I really wanted to like this hotel. If you're looking for good food, a comfortable room and people not screaming all night, every night, I'd consider staying somewhere else."

Holiday details

  • Travel date: 21st July 2007

What a view!

5
Brilliant
by
Reviewed 20th December 2012

"Having paid a bargain price for half board in this hotel I must admit all 10 of us (hen do!) expected it to be rough, but we were massively surprised, the rooms were lovely, we were all overlooking the sea and they were cleaned with fresh towels each day. The wardrobe space was great (with a safety deposit box) and the beds were comfortable. The pool was on a terrace also overlooking the sea and there were steps down where you could get straight in the sea, with no sand, which is great as I hate sand! Around the pool there were quite a lot of young groups, I would not say this is a child friendly hotel as such. The restaurant was large and nice, there was tons of choice and the food was all lovely, only the desserts were a bit ropey! There is a wine list and you can get a decent bottle for 6 euro, not bad for a restaurant! The hotel is located up a massive hill from magaluf, but it burns calories!!! It is also only a few mins from all the bars, and there are two supermarkets within a one min walk. When we arrived one of the rooms had a broken toilet, this was fixed within the hour. So we found the staff helpful like others who have reviewed on here. We all said we would stay here again without a shadow of a doubt!!!"

Holiday details

  • Travel date: 9th July 2007

Hen party perfection

5
Brilliant
by
Reviewed 17th December 2012

"Just arrived back from a 3 day stay in the Florida for a friends hen do. We spent a lot of time looking at hotels as we wanted it to bre right and the Florida didn't let us down. For what we paid the rooms were nice, clean and had the single most amazin views i have ever had on this sort of holiday. The staff were helpful, the whole hotel was clean and the pool area was lovely, looking over the cliff right onto the glorious sea and across to the Magaluf main beach. With direct access to the sea (granted via some calf-killing steps!) the location was perfect too. "heart -attack hill" was a killer, especially as we decided to walk up it with all our cases and luggage in the midday heat. However, it does get easier i promise, especially when drunk. And combined with a daily swim against the waves, it soon helps you work off the unlimited buffet food at morning and night (not fantastic for anyone with dietry needs as everything needs to be prodded to work out what it is, but as a veggie i managed to eat pretty well every night. The custard-filled crossiants at breakfast are a must!) All in all, the hotel can make or break a holiday, and this definitely made it. Can't wait to revisit Magaluf and will definaitgely be staying in the Hotel Florida."

Holiday details

  • Travel date: 9th July 2007
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Top traveller tips for Universal Hotel Florida

  • by Miss_L

    "Bus to palma, rent quadbikes and bananas is the best club!"

  • by Miss_L

    "Dont walk about on your own at night"

Universal Hotel Florida is also called

  • Hotel Florida
  • florida hotel magalluf
  • hotel florida magaluf

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