HSM Don Juan

Calderon de la Barca 4, 07182 Magaluf, Calvia, Majorca Spain
3 star hotel

Overview

Ratings summary

Brilliant
142
Good
211
Average
155
Poor
103
Awful
80

Rating by feature

  • 4 room
  • 3.5 pool
  • 4.5 beach
  • 4 service
  • 3.5 dining
  • 3.5 amenities
  • 3 value
  • 3.5 food
  • 4.5 cleanliness
  • 4.5 location
 

56 Traveller reviews from Holiday Watchdog

An average hotel

2
Poor
by

"My cousin and i went to the don juan in august 2006. after resding a lot of reviews i was not expecting much of this hotel. the outside appearance of this hotel iz awful and i have to say the same about the room we stayed in. we walked along the corridor to our room which had a pink carpet with godnos what stained all on it. Inside our room was boiling evenm at 3 in da morningwhich is the time we arrived as there was no air conditioning. The draw space was behind two sliding glass doors both of which had sharp smashed glass in them and didnt shut properly. The room was very basic but the balconys were of a reasonable size.

I could put up with all of this as the nightlife in magaluf was really good, i had been before at the beginning of july which was definately better but it was still good in august. The local pub which is very close to the don juan was amazing and the staff and the dj are ace! because of the good night life we were hardly in our room as we were either by the pool or the beach in the day and out at night.

The food was ok but i recommentd staying away from the puddings and sticking to the fruit as most of it is just slop! i hope this is helpful!!!!!!!"

Holiday details

  • Travel date: Mon 25th of September 2006

great for what you pau

5
Brilliant
by

"i was really worried after reading reviews on this hotel, well dont be! 3 girls aged 20 went and had an amazing time! we where in room 101 on the ground floor, well there is not really a ground floor but a roof! its the only level where other people on the same floor could climb over the balcony and come over and talk! so in the end we where pleased as it was a laugh. no burglarys while we where there, would recommend the safety deposite box which is 15 euro and if that got broke into you are insured through paying that 15euro which is also some comfort, just in case!! be careful though, the lads next door to us lost theres and although it was only 15euro for a new key the prob was they where all day with no money and had to wait for the key!

The hotel is clean, as is the pool and pool area, with maid service and fresh towles everyday! no air conditioning is the only bad thing the rooms where not cramped, and all the mirrors great for getting ready! pleanty of hot water, never run short.
There was a cute stray cat who lives on the roof of the hotel we called bitsy and we where naughty taking food out of the dinning room to fatten her up! ham for breakfast and fish for tea! so keep that up!

pool area is rather small but honestly no one was ever in it! we had the pool to our selves most of the time. try the beach tho! its amazing and great to get a tan!

food, some nights ok some nights awful! chips and bread im afraid! but we didnt let that put us down afterall we didnt go for the food! for lunch the pool bar offers reasonable priced food, although i wouldnt recommend hotel drinks before going out! 4.50 euro a vodka now in england thats good but on the main strip for 4euro you can get 2 vodkas, free cocktail and a shot!! also drinks at breakfast are free but for your evening meal you do have to buy your drinks!

we where very noisy so was everyone but from what i saw all us young ones got put together so it wasnt to bad and we never got told off! mixed ages though! wasnt as many young people here a i thought there would be.

its not a very long walk to the main strip and an added bonus is the hotel is rather near bcm! save your feet at 6am! and food places are open untill dawn to-amazing!

i loved magalluff and would go back in a second, i would recommend this hotel to younger people who are going for the night life and not the food, great hotel if you make the most of it and dont expect to much! have fun, we did!"

Holiday details

  • Travel date: Thu 21st of September 2006

highly impressed

4
Good
by

"September 2006 highly inpressed
We are a couple in our Forties and were a bit dubious about this hotel when i read the reviews.
We decided to take a chance and came with the idea we would probably eat out even though we were half board. Well we were greatly impressed with food and only ate out once. The rooms were spotless and quite big for a hotel room . maids were in every day. pool area and hotel were all very clean as well and found staff to be very pleasant.
this hotel is convenient to everywhere and bus stop just round the corner. I would definately stay here again."

Holiday details

  • Travel date: Tue 19th of September 2006

loved the hotel

5
Brilliant
by

"After reading some terrible reviews i was put off going but after arriving my mind was put at rest. me and my boyfriend stayede at the hotel from September 10th - september 17th we were half board and found the food to be excellent, i have stayed in 4 and 5* hotels and the food here was just as good specially at tea time there was plenty of choice the food was always hot. The room was very nice although the only downside was there wasn't any air con i was disapointed on the first day, but throughout the week i probably would have not wanted it on anyway as it's quite cool on an evening in september. The pool was lovely and the pool bar served a selection of food and drink not 2 costly although we prevered the beach. We didn't experience the evening entertainment as we went out every night. The was a bit of noise on a night but that was from drunken brits but i usually found i came in and fell asleep straight away. Overall the stay at Don Juan was brill and a bargain well worth wot we paid! x"

Holiday details

  • Travel date: Mon 18th of September 2006

Good, considering our expectations

3
Average
by

"Having read some awful reviews prior to going, I was a bit skeptical of what I would find when I arrived at the Don Juan hotel. Upon first impressions (outside) it looked a little shabby, but once I was inside it was lovely. There was a pretty water fountain and marble floor and it was air conditioned. The rooms were quite basic, but everything you needed was there. The breakfast/dinner was quite varied and the food was lovely. I would definitely go back to this hotel (I intend to next year) and would recommend it to others. I would not really recommend it for families because it can be quite noisy at times but on the whole it was definitely a good hotel."

Holiday details

  • Travel date: Thu 13th of July 2006

oh my god amazing

5
Brilliant
by

"oh my god people if you want a holiday of a life time i would go to magaluf soooooo good it was amazing n the hotel was realy good to ye it was abit noisey but not alot and what can u expect everyone goes on holiday to enjoy dem selves init! magalluf is just so great n if ya all go den you have to go to the pub called the local it quiet near to the don juan hotel the 2 ov da bar staff in thier are amazingly fit especially ryan oooooooooo he was such a babe cant wait to go back n seth he was fit to but ryan was gorgeous girls and another awsum person was the dj mark he made our holiday the best n realy you have to go n stay thier to believe me xxxx well ne way stay in the don juan hotel too byee xxxxxxxxxxxx"

Holiday details

  • Travel date: Sat 8th of July 2006

Welcome to Hell

2
Poor
by

"do not stay at this hotel if you dare to speak after 8 at night,some night porter arrives at your door demanding silence.the food is the same every night the taste resembled that of eating a turd sandwich every night.if you are single do not think that it is one big shagathon because there are treble the ratio on blokes to birds."

Holiday details

  • Travel date: Wed 28th of June 2006

Fab Holiday

4
Good
by

"We stayed in the Don Juan hotel in august 2005. 6 girls with an average age of 18.
We arrived at the hotel in the evening with a very simple check in with the option to give a deposit for a saftey deposit box. I would advise everyone to take this option. We heared several storys about things being stolen from rooms. Although I can confirm that I did not witness or hear of any of this happening while we stayed there and could have been a matter of hearsay.
The walk to the strip is really short with fantastic bars along the way. The beach is really close too.
The rooms in the hotel are a little dated but are spacey and comfortable. Internal calls to other rooms are free but if the hotel is full of teenagers i suggest you take the phone off the hook becuse you get alot of calls about 4am.

No aircon but we al managed fine without any discomfort.

Food ws basic but this isnt the UK so you cant expect UK food. There was a selection of things and chips were always served along with an extensive salad and fruit bar. It really wasnt that bad.

The pool is small but I never found it cramped. You may struggle to get good bed in the sun if your a really late riser but the sun tends to move so if you start off in the shade you get the sun later. ad if you start in the sun you get to cool down in the shade. Pool bar serves snacks and drinks which are reasonable.

The security guard is a decent man even though all reveiws I read were bad (I am assumimg this is because they were horrible chavs who wanted to pick fights) He took his job very seriously and looked after us extensivly. He is a genuine man and wants to help everyone.Yes he will tell you to be quiet at 3am but there are familys there and people with a bit of respect would take this in to consideration anyway. It wont spoil your fun that much.

Magaluf is such a brilliant place, as long as you look after yourself you dont need to care about where you stay. The hotel really is just a place to crash out.

Beleive me our first impression of this hotel was AWFUL. On looking at it i wanted to cry but we really enjoyed it. Would not reconmend to familys/elderly or people seeking quite break in peak season."

Holiday details

  • Travel date: Fri 2nd of June 2006

Don't even think about going

1
Awful
by

"This is the worst hotel I’ve ever stayed in. My friend and I paid £450 for a week in July. It was our first time in Magalluf and it wasn’t what we expected at all, it even rained the whole week! The night life was okay if you’re in to heavy house music.

The food was absolutely disgusting, cold chips with breakfast, raw fried eggs, everything was cold!!!!. I got food poisoning on the first night and was in bed for two days in the boring room. Our view on the balcony was the roof to the restaurant which was below us and was full to cigarette butts and whatever people felt like throwing down. It was filthy.

The pool area doesn’t get much sun, is small and not very well kept.

The only good thing about it was the nice beach which was nearby. I don’t recommend this awful hotel to anybody. Maybe my standards are too high but I just expected decent food and a clean room. I was wrong!"

Holiday details

  • Travel date: Wed 10th of May 2006

The Low Down

4
Good
by

"Hi, Stayed at this hotel in march 2006, Read lots of the reviews and thought I might of made a mistake but wot the hell its a holiday ! Me and my mate are 22. The hotel from the outside is pretty dull and it does not look that plesant but you get what you pay for and £175 for one week full board is great!. The staff are really friendly and always willing to help which is nice. The rooms are basic, the Sat Tv is a no no as there is no english channels and most of the reception is crap. The bathroom is good and has a wicked power shower as hot as you want it 2. The let down however is the food it really is that bad, I think its because the english simply do not like the flavour of the overseas food or it might just be me ! All we lived on for a week was cold chips and cobs ( fresh everyday though).We thought things were picking up when we went to dinner a free bottle of wine on the table (with every meal) .......if you like paint stripper carry right on lol, we took the water instead.The hotel is in a great location not far from the beach or town, parmanova only a 10 minute walk away so it was great for us. Would like to mention that when we went we was the only couple under 95 in the whole place ! and they were all spanish and german and better still you would of thought it was world war 3 the way they was all fighting for a plate of cold trout lol. Getting passed the food it was a good holiday, maid service everyday was very good.Overall it was good value if u can stick the food here as ur save alot of money which can b better spent on something else. Like i said at the start £175 for a package holiday in this day is very cheap.
Hope you enjoy ur stay here!"

Holiday details

  • Travel date: Sat 11th of March 2006

noise control service not inc!

2
Poor
by

"We made the huge mistake of booking this hotel last week only so take note new comers!presentation of the hotel was fine inc 3 pools plenty of space and huge dining facilities,evening and day entertainment bar etc.One out of control issue surrounds this place though especially concerning holiday makers with young children,it is extremely noisy and full of wild youngsters seeking the "Miami dream" and making a general disruption with their drinking behaviors all hours into the night!!.Walls are paper thin and their isn't enough room to swing a cat in the bedroom which is made up of one or two single beds depending on size of party.The security try hard to round up the youngsters making disturbance at night, threatening them with eviction but I am afraid it rarely works as the overwhelming amount that they allow to book has them in a total spin and the youngsters only stay quite temporarily and are soon back to the what seems to be a nightclub liveliness about the place including blasting their stereos slamming doors shouting and laughing at hours up to as late as 5am yes 5am- 3 hours before they serve breakfast in the main hall!however the staff are pleasant well dressed and helpful.There is plenty of tourist info and guidance and the self service menu refined although guests seem to behave in an extra ordinarily manor to other guests who get in their way whilst they are trying to serve themselves with what I must say a satisfying menu offer which argues very good value for money.The cleaners also do a rather good job with your room everyday and are trustworthy,I do not hold the Spanish owners at fault as it seems that they rely on the the popularity of the hotel they are just unlucky with the noise issue which more than likely sells a bad picture to families in the end seeking a peaceful holiday."

Holiday details

  • Travel date: Wed 27th of August 2014

Rating breakdown

  • 5 Location
  • 5 Beach
  • 2 Room
  • 3 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

THE DON JUAN HOTEL

1
Awful
by

"The hotel is situated next door to a block of apartments which are inhabited by groups of noisy,abusive drunken idiots, There is no respite from the disturbances and no sleep. Hotel basic, meals terrible, same pot of yellow/green water which is described as creme soup. Meat like leather. Puddings are the same, little choice or variety. We ate out a lot. If your flight is early, there is no coffee available or cereal, most hotels in Benidorm offer this service. If you can live on salad and fish, well this is the hotel for you. The cleaners are excellent. The resort was uncharacteristically quiet for three days, the lifts were no problem, no long waits. We came across people who went home three days early, We enjoyed the night life and loved the scenery, would not return to this hotel again and did a local recce to find out the best places to stay with high standards of meals. Suppose you will always get what you pay for, in this case we did not.

"

Holiday details

  • Travel date: Fri 15th of June 2012

Rating breakdown

  • 4 Location
  • 5 Beach
  • 2 Room
  • 3 Pool
  • 1 Service
  • 1 Value
  • 1 Food
  • 4 Cleanliness
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Top traveller tips for HSM Don Juan

  • 19heidi by 19heidi

    "the beach,pubs n clubs "

  • kerazygaldanni by kerazygaldanni

    "Pizza Hut, the chinese man on the street through the night.... Peddalow - although hard to swim back "

  • stevobeith by stevobeith

    "Great for a few lads looking for a few weeks of alcohol fueled madness "

  • stevobeith by stevobeith

    "The Local, The Pirate show, Bar 21, BCM, The Manchester Bar "

  • andman by andman

    "Don't go unless your single and young "

  • disgrunteld by disgrunteld

    "its like fawlty towers "

  • Eddy by Eddy

    "The perfect place if you want an exciting holiday "

  • emma by emma

    "get yoursel to palma nova its 4 euros in a taxi and nice beach! "

  • Jonathan W by Jonathan W

    "Be prepared for a shock when trying to relax at night! do not be afraid to complain about noisy guests along side your half of the hotel and get to the food hall exactly when they start serving as it fills up very quick leaving little choice of menu "

HSM Don Juan is also called

  • Don Juan Hotel
  • Hotel Don Juan
  • Don Juan Magalluf

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