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Reviews summary

3
Average
398 reviews
Brilliant
102
Good
163
Average
81
Poor
34
Awful
18

16 Traveller reviews from Holiday Watchdog

not as good.

3
Average
by
Reviewed 19th May 2009

"we were in the alexandra for 7 days....and this place is going down hill...we have used it before and it was good...not so good now...not as clean ....the meals are not as good and they cater more for the spanish pensioners.....prices in hotel have gone up considerably....entertainment is very poor , almost none....do not think that we will be back...there are a lot of shops closed therenow but this is not the fault of the hotel..."

Holiday details

  • Travel date: 17th May 2009

We arrived at this hotel at midday, alth...

5
Brilliant
by
Reviewed 27th November 2007

"We arrived at this hotel at midday, although the rooms are not ready until 14.00 we were let into our room at midday, room was large, clean with a nice sea view from our balcony. Evening meal consisted of hot or cold meals, plenty of choice and of a good standard, breakfast same again, although could be hectic at times. The hotel was mainly full of elderly Spaniards, a bit loud but ok. Evening entertainment was geared for them also. Other entertainment was a pinball and pool table these are situated in the main spacious lobby downstairs, with plenty of seating. Although it was out of season the pool area was cleaned every day and other outside areas were kept clean. At this time of year the gate to the beach area was locked, but not far to walk round. The town itself was very quiet, again out of season so we expected that, although some shops are open and a few cafes. We caught the bus to Palma 1.20euro although very packed of people. The taxi to hotel took 5mins 10euro fixed price. Palma was ok but probably better in warmer weather, we went around the cathedral area and in it NOT TO BE MISSED. We also took the mountain train to Soller another must do when in the area. In summary this was a good hotel and enjoyable 4 nights stay was had, although this time of year it was just long enough. We had a nice first afternoon when it was just warm enough to sit on the beach for 20 mins it did get cod at times but overall a nice break."

Holiday details

  • Travel date: 27th November 2007

My friend and I are women in our early t...

5
Brilliant
by
Reviewed 27th August 2007

"My friend and I are women in our early twenties and stayed at Hotel Alexandra, C'an Pastilla, Majorca from 7/6 - 11/6. We had a wonderful time and were very impressed with the hotel. The exterior is beautiful, loads of colourful flowers everywhere, in pots as well as planted all around. They looked and smelled gorgeous, and were a lovely welcome. Right by the entrance is a fountain and a huge palm tree, which looks spectacular at night with the fairy lights that are wrapped around the entire trunk. We were half board so dinner and breakfast were included. Meals are served as a buffet, you can go up as many times as you like. Not all of it was to our tastes but there was so much choice. I tried a little bit of everything and then got more of the things I'd liked! The desserts especially were amazing, at least ten choices. For example: several types of cake, fruit, rice pudding, blancmange, 4 ice creams/sorbets and fruit salad. There's a lot to choose at breakfast too - cold boiled and scrambled eggs, slices of ham, fruit salad, cheese, bread, pastries, croissants, biscuits, cereal, fruit and toast plus fruit juice and tea/coffee. Half board doesn't include things like bottled water and wine, but you can buy them from the waiting staff for extra at dinner. A litre of mineral water was £1.05. Our room was spotless, on the first floor overlooking the pool and beyond that the beach and sea. It was cleaned and towels replaced every day. All the facilities worked and we had mini soaps, bath/shower gel and shampoo which were also replaced. The beds were clean and comfortable, there was a very large wardrobe with lots of drawers and shelves, a desk, lamps and a large mirror in the main room. The balcony wasn't too small, it had a white plastic table and 2 chairs (like garden furniture), and a frosted glass screen separated us from our neighbours balconies. The staff were great, especially the barman. I forget his name but he was friendly and chatty, and always made our cocktails with feathers, umbrellas and even sparklers once! There are loads of cocktails to choose from, average price was £2.60, and there are non alcoholic ones too. Most of the staff spoke great English and were happy to help. I particularly enjoyed the pool which was clean and large, with floats to play with included. It was never crowded and although it's not heated, you soon get used to the temperature. My advice is get in quickly! The pool was very impressive, with little blue tiles all over and a very shallow area for the little un's that was protected by a stainless steel fence. Plenty of sun loungers and lots of outside seats and tables. There is a large cart filled with beautiful flowers, and to the right of it are 2 outside huts for the loos (separate mens and womens) with basins and mirrors, perfect for getting changed or applying sun block. It's very close to the airport (if you look out of the window on the top floor you can see the planes landing and taking off!) but it was never too loud, certainly not enough to wake you up, and of course getting to and from the airport is very cheap! (10-15 Euros including a tip). There's a taxi rank right outside the airport exit, so unless you arrive very late/early you'll have no problem getting a cab. C'an Pastilla is gorgeous, loads of restaurants and bars, a fantastic beach, lots of souvenir shops and a little supermarket as well. There's also a tobacconist which is much cheaper than duty free, it's just to the right when you come out of the private exit from the hotel to the beach. Next to it is a cash point which accepted my Maestro card, and when I checked my bank statement I wasn't charged much - certainly less than a fiver. To get to the beach you either go down some stairs by the pool and swipe your card on the reader to open the gate. This is also how you get in your hotel room, then you stick it in the little box by the door to activate the lights. The gate is locked between 8pm and 8am and weekends, so you go out the front entrance and go right. The little beach in front of the hotel was great. There was a very mixed bunch of sun worshippers - loads of different nationalities, families, groups of older people, and a few topless women! It is separated from the road (which is very quiet, the odd car or cyclist) by a short stone wall, and there are several small ramps to get to the beach. There are many shelters which look like giant coconut tops on sticks, a great idea if you have children or need some shade. The guys that hire out sun loungers also do massages right there on the beach! There's a string of buoys about 40m out which you can't cross as on the other side there is a marina, and if you swim too close to the line the coastguard will sound a klaxon and say something in Spanish over the loudspeaker. The beach is set in a cove, meaning the waves are very gentle - again a great place for the kids. To see for yourself search Google Maps for "Calle De Levante Palma" and choose satellite view. Hotel Alexandra is just to the left of the green arrow, you can see the dark blue pool and red brick roof. In our 5 days there were no big rowdy groups like you get in Magaluf for example. C'an Pastilla is 10/15 mins to Palma which is were the real night-life is. A taxi is 15-20 Euros which is a bummer, but I'd rather that than stay in Palma which is a proper city and therefore noisy and busy. Still, even there we only found 2 nightclubs. Abraxia - not impressed, and Tito's - AMAZING! When we went a singer called Rebekka Brown was there with gold painted dancers. There were also dancers in cages suspended in the air. Upstairs is a VIP section overlooking the stage and dance floor, and a Spanish room playing, of course, Spanish dance music, which had a glass wall so you could see the main room downstairs. It was 10 Euros to get in and you get a free drink. The drinks prices were very high - a double Vodka and coke was £7!!! We had a wicked time and came out just as the sun was rising! Getting a taxi back was a nightmare, the queues were huge and the taxis were very sparse. We got home about an hour after leaving the club. Lots of people will stop you walking along the main road in Palma at night to get you into bars and clubs, most offering a free drink. Back at the hotel, there is a pool table where a game costs 2 Euros and a pinball machine. The bar is open till the early hours and they play music. There is evening entertainment, but it is geared to the mostly older people who stay there. We each bought a lilo from a shop run by a lovely Northern lady on a side street by the beach. It was heavenly floating on the sea on our lilos - and a great way to get a tan! I can't remember the name of my favourite local bar, but if you are facing the little beach you head left along the road and it's on the left just after curve in the road, past the Spar minimart. They play hippy music, there's loads of candles and ornaments, low sofas and cushions on the floor, and gauzy material covering the ceiling. Very chilled and relaxing. Checkout was at noon but our flight wasn't until 3, so we made use of the luggage store room and sunbathed by the pool right up until the last minute! We made a very good choice here. I've read some bad reviews - nonchalant staff, bugs, dirty rooms, but we did not have any of these problems. Ok it's not luxurious but it is very cheap (worked out at £10 a day each!) and for that price it should have been a dive, but my experience was brilliant. Both the hotel and C'an Pastilla are wicked, and I shall definitely be returning just as soon as I have enough money! Cleanliness of rooms: 95 Facilities offered: 90 Quality vs price: 100 Location/Surroundings: 90 Quality of service provided: 95"

Holiday details

  • Travel date: 27th August 2007

A Hotel With Problems

2
Poor
by
Reviewed 28th December 2012

"We stayed at the Alexandra because the Hotel Leo was overbooked. We stayed during the school half term holidays. The desk clerk grunted at us on arrival. First impressions were good. We were given a room on the 2nd floor which was very convenient. I was a little concerned because the balcony rail was loose. Meals were dissappointing but edible and the wine waiter ignored us throughout our stay. What I found really strange was that there were only about 100 people staying at the hotel, of which only 7 were children. This was during the school half term holidays. The hotel capacity should be about 500 - 600 guests. Why was the hotel so empty? During our stay I noticed that the Alexandra was a little tired and run down. The evenings entertainment was an old man playing tunes on a keyboard."

Holiday details

  • Travel date: 14th June 2007

Even though we give this 8 out of 10 thi...

4
Good
by
Reviewed 28th May 2007

"Even though we give this 8 out of 10 this is a good hotel and worth going to. But be aware, it is used a lot by Spanish, Italian, and German visitors and the entertainment is geared to this end. But there are no acts or good entertainment to speak of mainly records. The hotel is clean and tidy, please be aware of the fact that this hotel takes bus loads of school kids ( early teens and noisy ). Towels were not changed every day, and one day beds were not made. Our room very small. The kids by the way tend to be on the second floor so avoid if poss. Food was good with plenty choice and if you like a red wine with your meal, the house wine was good at €5.70. Pool side loungers were free but booked early and no mattress on them (hard).. there is a quick way to the beach vie a set of stairs from the poolside but no one tells you it is shut on Saturday and Sunday, and is locked early at night. No info about using the room phone if needed. Some silly things, but as said, it is a nice hotel and at the price, well worth a try. Have a nice time if you decide to go..."

Holiday details

  • Travel date: 28th May 2007

OK but ???

3
Average
by
Reviewed 20th November 2012

"This hotel was ok but we had some problems when we were there from 4th to 14th May 2007... on arrival the clerk at the desk just gave a grunt ? and was as helpful as a bear with a sore head...there was no info given about the essential phone numbers or how to contact reception from your room ... nothing said about the passage to the beach or when it was open or closed ...the room was small and the room cleaning was not the best ...air conditioning was not working ....we have had better at other hotels and the sheets were changed once in 10 days... this Hotel is not geared for English speaking tourists ... there was entertainment ( of a sort ) ... ...Italian .. French ..and Spanish was the order of the day .. deposit for tv remote ( only English speaking channels were cnn and euro sport ) food was good with a good selection .... plenty sun beds round the small pool but no mattress on them ... ( hard ) great locataion for the beach , just round the corner or thru the passage takes you bang on the front about 10 yards from the sea ... service at the bar depended on whether the bar man was talking to someone or not ...even if he saw you waiting... over all I would say the Hotel is ok ...even if there was some iffy bits...which will change from person to person ... you do not spend your holiday in the room ... so give it a try , but take a couple of good books.... one last point...this hotel takes parties of school children in the age range of 12 to 14 ? so ask for a room on floor 5 or 6 ...we did not ... and what a racket at times...."

Holiday details

  • Travel date: 14th May 2007

Good hotel - shame about the weather

4
Good
by
Reviewed 15th December 2012

"Hotel only 5 mins from the airport - resort attractive, ideal for walkers or cyclists as a cycle path runs along the coast. Airport noise not a problem. Rooms clean and well looked after - we had a beautiful view. Staff efficient. I thought the food was very good, a good selection and it was hot and varied. The desserts too were varied, something for everyone. We had terrible weather, could have been better if the pool was heated to a temp that we could have swum in. Hardly any English in hotel and most guests were over 65!! Saying that there were no lager louts either!! A good value for money holiday, shame about the weather - would be fine from June onwards especially if you are a Spanish or Italian Oap who likes a good chat!!"

Holiday details

  • Travel date: 14th April 2007

Great Hotel

4
Good
by
Reviewed 15th December 2012

"Booked a week in Can Pastilla, for a break before going back to work after an operation. Were a little put of after reading (Feb 14th ) report, but very glad we went ahead with the booking. The hotel was very clean the room was very nice and very clean. The food was good if a bit spanish, but we were on holiday in Spain the one down side was chips every night. But there was rice or pasta as well, two or three meat and two or three fish dishes each night. A good time was had by us both."

Holiday details

  • Travel date: 13th March 2007

5 nights was plenty long enough!

3
Average
by
Reviewed 31st October 2012

"As the Marina Luz was not open until 1st March(my original hotel choice) I was offered this hotel as an alternative as my arrival was 27th February. The reception was cool I thought, no real welcome,just 'matter of fact ' booked in and room allocated. Nice room with sea view. No tea making facilities however.Meal times were a 'free for all' select your own table and serve your self Only one knife and fork comprised the place setting.! Choice of cold food was reasonable and nicely presented. The hot meal selection was poor and usually over cooked and looked almost inedible!. However, the sweet selection was excellent with a wide choice along with fresh fruit, melon. pineapple, and cold baked apple!.. Breakfast was a real DIY,affair,get your own cutlery etc .Limited cereal choice,but dates,figs and prunes were available.The hot section was very poorly presented and not kept warm. I was disappointed generally with the food on offer. Three days passed before I was approached by the wine waiter, as a result I ate without either water or wine! The staff appeared too busy to attend a lone visitor.I do not think I shall be returning!"

Holiday details

  • Travel date: 7th March 2007

Alexandra the Not so Great.

1
Awful
by
Reviewed 28th December 2012

"We have just returned from a three night break from the above hotel.We were booked into another hotel,but it was still closed,so Alpha rooms offered this hotel as a alternative. We then read reviews about the Alexandra,which were all positive,so we went ahead Big Mistake. We were on the forth floor,with sea views,lower floors have a close-up of a sixty foot pine tree. Dinner was Arab Nite ,least i think it must have been since nearly all the food was grey! After an attempt at finding something that wasnt either limp,dry,or not drowning in some sort of oily slurry we gave up & dined out,optimistically thinking breakfast would be better, We retired to our room early,only to be awaked by a cockroach foraging for supper,all attempts at his demise were halted when Colin,as he was later called.dissappeared back under the bath. the rest of the night was spent with the light on.Breakfast TimeThe dining room had not been cleaned from last night,so the floor was littered with debris,& dirty linen, looking at what was on offer for breakfast,it was no suprise Colin had joined us last night."

Holiday details

  • Travel date: 14th February 2007

Loved It!

4
Good
by
Reviewed 27th December 2012

"We stayed here in October. The weather was lovely! Hotel very nice, rooms clean, and unlike the last posting we found the food good. The resort is gorgeous. We only stayed for 3 nights but enjoyed it so much we have booked a 10 night stay in June 07 at this hotel. Make sure you say hello to Vicky and Bob in the Buckingham Palace Bar, opposite the marina. Can't wait for June!!!"

Holiday details

  • Travel date: 14th January 2007

Decent Hotel

5
Brilliant
by
Reviewed 20th November 2012

"The hotel is in a good location just over the road from the beach, the staff made you feel welcome and nothing was to much trouble, the hotel was very clean and the food was of a good standard, the entertainment was ok, we would not hesitate to return to the Hotel Alexandra but would go earlier in the year the resort was a bit to quiet for us at the end of October"

Holiday details

  • Travel date: 19th November 2006
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  • by georgeone

    "can pastilla is still a nie little place but starting to get a bit tired....."

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