180 Traveller reviews from Holiday Watchdog
Our summer holiday
"We went to HSM canarious park, Calas de Mallorca 22 - 28 Aug 2013. I took my mother, myself 45yrs and two ten year old girls. We were allocated a room on ground floor as requested however we did not realize those rooms overlooked the bins!!!!!!!!! Not good. We were moved to 5th floor. Great room. Hotel very clean all round. This is a 3 star hotel (remember that). Food was very much the same day after day. We ate out a lot!!!!!!!!!!! Bit far out from anything. Need to get taxis everywhere. My daughter broke her ankle on the day before we left, I would just like to commend Oscar (on reception) who all through our stay could not do enough for you ad went over and beyond his reception duties to help anyone out. And when my daughter had her accident he was absolutely wonderful. Oscar you are a star. Thank you. One of the things the hotel seriously needs to look into is the entertainment. This was awful 0/10. Also the on site shop (not linked to hotel), however as it is onsite you would link it to the hotel. the lady in the shop is very, very rude and totally unhelpful really awful. and i was not the only one who had not nice dealings with her. All in all a very pleasant stay. Thanks again to Oscar"
- Travel date: Sun 1st of September 2013
Great Family Holiday at amazing price
"I stayed at this Hotel last year with my wife and two kids age 2 & 3, yes we have been to five stars which were in a different league, but this hotel really does have everything you need. Three swimming pools slush on all day and drinks where you help yourself , ice cream cones, short 10min walk into town with shops little fair ground beach with peddle boats etc. The local town comes alive at night with bars offering differenet entertainment shows.We expected this to be rubbish after reading some reveiws and so used to going 5* although it was one of the best. The bus from airport to hotel was first stop, altough about an hour going back. Weve just booked to go back in two weeks."
- Travel date: Sat 10th of August 2013
Great family holiday
"Excellent value, day time entertainment excellent, night time entertainment (shows not the best). Not ideal if you want beach and the bus that takes you to the beach is to small "
- Travel date: Mon 5th of August 2013
We had a fab time :-)
"We stayed at this hotel last 2 weeks in August with our 8 & 9 year olds , it was basic ,the rooms were tiny, however kept lovely and clean. Our children loved it and although the hotel is not near to anywhere, we enjoyed just staying around the sports pool and both children enjoyed the kids activities daily . The entertainment team were relentless with their enthusiasm and went the extra mile to make our holiday enjoyable , Chicken , Lu-Lu ,Ivo Lora ,Adri were amazing !! They made our holiday to be honest. I would definately go back :-) "
- Travel date: Mon 20th of May 2013
"People need to realise that this is a three star hotel and you get what you pay for. If you want a five star hotel and service then book that. I stayed here with my husband and two kids aged 8 and 6 for a week and was perfectly happy. We have booked to go back again in July. Yes the transfer is long and if you can pay the extra it is best to get a taxi. Our coach had air con and the views on the journey were nice. Rooms at the hotel are basic but very clean. We didn't use the room other than to shower and sleep so really wasn't a problem although it could be very warm at night. There was a good choice of food if a little repetitive but that's to be expected with all inclusive. Entertainment team did a great job and there was loads to keep the kids happy. If you were pleasant to reception staff then they were pleasant and helpful to you. I think certain nationalities need to learn some manners! Finally the wasps around the pool can be annoying but if you keep the area you are using free of litter then it's fine. All in all a very enjoyable holiday and good value for money."
- Travel date: Sun 6th of January 2013
Very Good Hotel
" Arrived at 2.00am and staff were on hand and very friendly. Rooms clean and cleaned every day. All inclusive and food was good, for the money spend.Only a 3* hotel. We had problems with the sind in the bathroom, but when we complained, the repair men were there within 5 minutes and fixed it. "
- Travel date: Mon 2nd of July 2012
"Just back,hotel is great for the money.Clean,tidy rooms.We stayed in family room,twin beds and bunks,not much space for clothes,but manageable.No air-con,but there is a fan which kept the room pretty cool.There's a good chose of food and plenty of drinks at the bar(if you drink bitter,tough).The entertainment wasn't bad either.Pools are good.The town centre is about 20 minutes walk away.but there is a free bus service from the hotel to the beach which is close to the town.All in all it's a good place to stay."
- Travel date: Mon 22nd of August 2011
good value for money
"just back from a week at this hotel rooms very clean shame about other toilets in hotel rooms need air con fan is no good food not very good not uch selection lived on bread and chips for a week !! pools very clean entertainers do a fantastic job few wasps about but only due to people leaving juice / ice cream lying about pool side 3 pools to choose from although kids pool a bit cold !catering staff a bit rude washing floor while people still eating make floor a hazard very very slippery !! would go back to majorca maybe not this hotel !"
- Travel date: Wed 10th of August 2011
Brilliant Holiday, Fabulous Hotel!!!
"Just got back from Canarios Park Hotel in calas de mallorca, what an amazing of hotel, we stayed for 2 weeks all-inclusive, we had such a brilliant time, i had a 10 year old and a 5 year old with me and they absolutley loved it. Food was of a very good choice for breakfast, dinner and tea, even the snacks at night you had a great variety, entertainment was spot on, kids entertained in the kids club and mini disco at night. Hotel pools were brilliant theres a choice of 3 pools theres loads of sunbeds, chairs and tables. Yes there were wasps but they didnt bother you, the people who didnt clear up after themselves were the ones who had trouble with the wasps. Mini train took you to the beach every 30 minutes, and what a gorgeous beach it was. Mini golf, tennis, table tennis, football, volley ball were all free and the kids loved it. The hotel room was lovely and clean, cleaned and fresh towels every day. Drinks were great, wide variety of beers, spirits, slush puppies for the kids, and ice creams, restaurant was the cleanest restaurant i have ever eaten in, these people should be proud of this. FABULOUS HOLIDAY, WOULD DEFINATLEY GO BACK!"
- Travel date: Fri 10th of June 2011
Hire a safe
"just got back from a week there and have to say even if you go at the end of the season like we did hire a safe we didnt and on the second night there we got robbed with them breaking the locks on the suitcases to get to the money when we reported it to the hotel manager first thing he said was its not my cleaners and if you want to report it you have to find your own way to manacor to report it to the police he was not helpful at all we were not the only ones there were 4 rooms that we know off on the fourth floor that got done over but now the plus points yes the food was the same evry day and yes we did even try chips for breakfast have to say that all the restaurant staff were friendly if you spoke to them first but a lot of that comes from they dont know whether you would like them to speak to you the bar staff were all friendly except one guy who was miseable all the time didnt get his name but you will know when you see him the wasp were a pain but as long as you didnt leave drinks hanging around like one woman did and we saw 6 wasp going into the glass they left you alone i wouldnt recommend this hotel if you like exploring at night as it was too far away from the resort centre but if you like staying in the hotel then you would like it "
- Travel date: Tue 12th of October 2010
Just back from Canarios Park Hotel ,Mallorca
"Hi just got back from a break at the hotel Canarios park hms in mallorca , 06/10/2010 we went for one week, which with 4 adults and a 2 year old was an ideal length of time to stay, rooms basic but kept clean daily , food basic but plentiful and good english choice, which with one of our party only eating potatoes and chicken anyway was a godsend the rest of us found the menu somewhat limited but we fond something to eat every meal time and believe me you can eat virtualy all day long if you desire.
The allinclusive was exactly that drinks served till midnight , self serve slush and ice cream for the children ,the towels were changed daily the bedding weekly, We found the location to be restrictive for the beaches with a pushchair with near verticle steps or very steep shingle incline to get to nearest beach , but the train was available free to go to the central beach , but was often full and this was end of season as a mild well controlled asthmatic I found the steps and incline very exhausting , prices in hotel and around if you brought anything were very high, a pint of beer 2.5 euros upto 5 euros, crisps 1 euro, prices for small bag of malteesers small choc bar around 1.5 to 2 euros , excursions very pricey ,no aircon or fridge in room but the huge fan was very good,The downside to us was the staff we found that however pleasant as you tried to be all the local staff were surrly, never smiled and let down a very reasonable hotel , with the exception of the the 2 black male caterers (sorry didnt get names) and the annimation team that is, Wasps were about but not as bad as I expected but could be time of year, Wife was still thrashing her arms about and screamin at them , overall a good value bargain holiday ."
- Travel date: Thu 7th of October 2010
"stayed for a week at canarios park with hubby and 2 kids (aged 8 & 6). Found the hotel to be clean, rooms ok, beds and towels changed daily. The food was good, little repetetive but thats expected! Wasps were a small problem but people do leave glasses of juice around so what can you expect? The biggest problem is the "night-time entertainment". It was very very boring, disco for 40 minutes (same songs in same order every night)bingo then supposedly entertainment. We were in our room every night before 10.15 due to it been so poor. Such a shame as the entertainment staff are very fiendly, it was just so poor!"
- Travel date: Sun 26th of September 2010