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Reviews summary

4
Good
1842 reviews
Brilliant
665
Good
723
Average
261
Poor
110
Awful
83
  • 5 room
  • 5 pool
  • 5 beach
  • 5 service
  • 5 dining
  • 5 amenities
  • 5 food

15 Traveller reviews from Holiday Watchdog

excellent

4
Good
by
Reviewed 15th August 2011

"July/Agust 2011 Just got back from 10 days holiday at this hotel, been a couple of times before and its better then the last times. The rooms are spacious clean and excellent views, we stayed on the 6th floor this year with the most amazing view of the sea, cleaned everyday The food is great we stayed all inclusive and there is more than enougth selection even for the fussiest of eaters as my husband is you will always find something and its always hot and cooked lovely. Entertainment is standard for adults but great for kids both in the day and evening. The staff too are all fantastic and that goes for everyone. Any problems see jose the director of the hotel who is allways around and on hand he is the most willing and helpfull person I have ever met. Not many english there, mostly polish and german but we didnt have any problems with that."

Holiday details

  • Travel date: 7th August 2011
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Fab break

5
Brilliant
by
Reviewed 12th May 2009

"The Maria Eugenia is a fab hotel, friendly staff, good location, wonderful food (great choice), good selection of all inc. drinks.We went for four days, hotel under half full, only opened a week earlier. Steps to beach, not suitable for elderly or buggies, shopping centre also up steps. Beach clean, great surf! Back to hotel, mainly french residence,only five brits,meals from 8am-930pm, bar 10.30am-10.30 pm, pool large and clean (stone paving area around pool had holes and was very uneven),rooms basic but clean (walls thin), lifts noisy(I didnt feel safe), entertainment terrible..asked for british translation for games. Hotel generally a bit dated but signs of modernisation. Ideal for an out of season short break. I would go back."

Holiday details

  • Travel date: 12th May 2009

Just returned from 2 wks at this hotel i...

5
Brilliant
by
Reviewed 18th August 2008

"Just returned from 2 wks at this hotel i could not fault it at all. The entertainement team, the staff all worked really hard. We went with some friends and their children and the children had lots of activities to do from shooting, archery, football, table tennis, bike riding etc. The food was excellent and there was plenty to choose from and the kids ate really well. It is a quiet resort but plenty to do if you want a break from the hotel. There is a beach at this resort but it is about a 10 minute walk. There was always plenty of sunbeds and the pool never got crowded as it was such a big pool. The all inclusive package runs from 10.30am to 10.30pm and then you have to pay for your drinks etc. Only negative point is the duration of the transfer which took about an hour. All in all a very good holiday. This hotel is mixed nationality which made a pleasant change, there was no loud music and no teenagers running round late at night. The hotel is set in large gardens with great views of the sea etc. Would I go again, yes certainly. "

Holiday details

  • Travel date: 18th August 2008

This hotel is not an all brit hotel - an...

5
Brilliant
by
Reviewed 4th August 2008

"This hotel is not an all brit hotel - and this is what makes it special and not like the others. You have a mixture of french, spanish, german, polish and other nationalities. There was no having to get up at 6am to reserve your sunbed (not that I ever did before) as the pools so big there was plenty of space around the main pool. Or you could go to one of the many garden terraces and have the view of the sea. Entertainment staff were great with the kids, they do speak english and my youngest (12) thoroughly enjoyed himself, they played football with them, shooting, and other stuff that I dont know the name of. Plenty to keep them occupied, the drinks flowed freely, very generous with the vodka!! Even more generous if you put tips in their bucket lol! Food was great some nights, some nights not so great, my 14 yr old loved the food though and thats saying something! Plenty for them to eat during the day from the bar - burgers and sausages and chips (lush with mayo!). Crepes from 3pm not the same without bisto gravy on them though! Room 106 is a family room, loads of space even with 4 beds in and a view to die for. There is a ventilation fan on the roof below from the kitchens but inside the room you cant hear it and its only on when the kitchens open, turns off at night. View is amazing and is classed as a 'side sea view'! More like full on sea view!! The staff their nearly all spoke very good english. You do have to pay deposits for your wrist bands (get this back before 12pm on day of check out - but be warned - your free drinks STOP! so make lots of friends to get your drinks for you, or keep hold of your bands and lose your deposit which is 10 euros each, worth it if your on a late flight out). Dont get the zapper for your tv as its all in spanish apart from the news! Deposit plus 15 euros for your safe which is normal in most hotels out there. What more can I say apart from you will enjoy it, its not full of youngsters wanting to go clubbing cos there arent any! Family resort, really nice and quiet, most of the hotels in that area are nice. Ideal for youngsters, as I said mine had a great time and made lots of friends - not just british either. Great fun had by all, no loud music blaring out during the day - just audible so was perfect. If you want a blackpool situation full of brits then dont go, if you want 5 star service then dont go, if you want to have a good family fun time, to be able to chill out by the pool or go for a walk along the cliff tops by the sea then this is the place to be. There are lots of kids running around and throwing each other into the pool - well funny to watch them enjoying themselves. So not really a place for 20 somethings to go to. There were quite a few british family's there when we were so its not all foreign. This is a 3 star hotel, and in my opinion it should be 3plus, service was fantastic, maids cleaned rooms great (albeit you dont get fresh towels every day unless you pay 1 euro each!), no airconditioning but do have a ceiling fan which was ok still hot though. The side we were on you get the sun full on in the morning and by 5pm its moved round to the front so the balconys lovely and cool as is your room."

Holiday details

  • Travel date: 4th August 2008

Good 3 star hotel catering for French ho...

4
Good
by
Reviewed 17th September 2007

"Good 3 star hotel catering for French holiday makers. The food is of 5 star standard and is family hotel. Papa as he likes to be known, who owns the hotel is in attendance from breakfast till late. He is lucky in that he has outstanding staff most notably by Margaretta in the restaurant and Paco who runs the bar. The hotel is perfectly situated ,safe 400m cliff side walk to sandy beach in small bay (child friendly),shopping centre 100m outside hotel,bars,laundry, car hire all within 5mins walking distance. As yet this area of Mallorca is relatively still unspoilt by mass commercialism. Most rooms have sea view as standard, good selection of activities and sports throughout the day. Although the staff speak English French and Spanish are the main languages. The grounds and pool(fresh water) are cleaned on a regular basis, there is also a small paddling for the tots. The transfer time from airport is 40mins by taxi and costs 50euros each way before midnight then it jumps to 80euros."

Holiday details

  • Travel date: 17th September 2007

fabulous location

4
Good
by
Reviewed 30th November 2012

"well isnt it a good job we all have our own opinions ! have just returned from this fab hotel having booked a last minute hol for the first week of the kids hols and having read some peoples reviews am glad we decided to chance it.everything about our hol was great,the rooms,food,staff,pool and gorgeous views over the med.if i had to find faults they would be minor ones such as ; staff should speak more english and do entertainment in english,signs around hotel should be in english,bar should open later than 11pm and you should be able to keep all inclusive wristbands until leaving the hotel.all in all we really enjoyed the week even though there were not many english there and having two teenage boys we worried about that but they have now made lots of new friends of different nationalities and are going to keep in touch so the language barrier wasnt a problem.the hotel was mainly dominated by the french but at the end of the day you dont go to spain to be with english people otherwise you may as well stay in england . we would definately go back to this hotel again."

Holiday details

  • Travel date: 30th July 2007

Better than expected

3
Average
by
Reviewed 14th December 2012

"Having read the reviews on this website I was wary of what to expect when I arrived at the hotel. However, having spent a week there I can safely say that many of the issues raised in previous reviews were not so much of an issue, particularly the issues on language "barriers". Firstly, I found that the entertainers and satff spoke good english. With regards those who say the activities were all in french this IS NOT true. I took part in 5 activities within which I was directed in English, as long as they knew you were English they would accomodate you by speaking to you in English. I can only presume those that said all activities were in French were not willing to take part in them. Why should all hotels be English anyway, would the french not have the same complaints about English speaking hotels all over the world. In my opinion if you are willing to fit in then you will be accomodated in all activities. One thing I will say is that teh sports equipment could be of a better quality and tennis/sports courts better maintained. By the end of our stay there were more and more english people there, which is possibly one reason for the entertainment being undertaken containing more english than early in the visit. I cannot speak for the kids activities on languages undertaken, but the staff seemed really good with the kids and they also spoke english. The food in the hotel got better as the week went on, was slightly disappointed on the first night when there was nothing really spanish there, when I go away I like to get involved in the culture of a place rather than keep all things english, otherwise what's the point! There was a lot of choice at meal times for starter, main course and, in particular, desserts. The desserts were probably the better part of the food. The onyl real disappointment of my stay was our room. I cannot comment on the main building as we were in a smaller out building. Having said that the room was spacious enough foir the 2 of us, plenty of storage and was cleaned everyday. I will say that sheets were not changed all week and towels changed once. Was a weird feeling being walked through the hotel and then outside when being taken to your room on arrival. This building was not accessible through the hotel after midnight, which meant a walk around the grounds, or a shortcut through the bushes, which was not too much of an issue to myself. Lighting around the grounds could have been better. Bar and restaurant staff worked very hard. Guy flipping the burgers had slight attitude. Pool area was nice, with plenty of sunloungers. With regards the walk to the beach I can only say that the previous complaints, of nowhere to get a drink and paying for sunloungers, is that they went to the wrong beach. There are 2 beaches there, one left at the bottom of the steps and the other to the right. If you go right, towards Hotel America then you get to the main beach with a bar and FREE sunloungers. And also, the steps maybe a bit steep, but I have had to walk down steeper steps in the UK and that there is more than one way to get there, withe the alternative way being mostly downhill. The resort itself is not really booming with nightlife, however there are 2 clubs open til 5am. 2 good pubs right opposite the hotel and great cocktail bar near the mini golf. Overall I can say that I would go back to this hotel. What I will say is that you will only enjoy your stay there if you are willing to participate and try to fit in, as the staff and entertainers will accomodate you by speaking english. Holiday itself was what I thought it would be and not as much to do as on a city holiday, but overall a good experience."

Holiday details

  • Travel date: 26th July 2007

Great Sunshine

2
Poor
by
Reviewed 9th October 2012

"Must agree with jendyscot.fife the posting is a good reflection of what the hotel and resort are like. We dont like pools so the lower gardens were perfect for us just to sit and laze about in the sun. The food was ok but like any all incl it was very repetative. There were lots of French and Polish/ Bosnians so there was abit of a lack of good manners as these lot dont like to stand in a Q. Over all it wasn't a bad holiday although I wouldn't rush back. If you do go to this resort you MUST visit the Bar Guitaraas and meet the 'Adams Family' what a laugh."

Holiday details

  • Travel date: 25th July 2007

mainly all in french

2
Poor
by
Reviewed 25th October 2012

"arrived in hotel - reception very helpful sent us straight down for dinner of we would have missed it - arrived at 2.30pm dinner finishes at 3.30pm as an hour or so later we went down to the pool - which is very larger - was busy but we found sunbeds - also very clean and tidy - lots of sunbeds we booked this holiday as a late booking - but still paid over average due to weather in england (lots of floads) took our girl of 9 years old - thats where the problem starts all kids clubs - entertainment - reps - all mainly just speak french so she could not join in as normally she would have done - she did have ago on odd occasion to not much success adults evening entertainment the same all in french - don`t try and play bingo!! hotel-good-clean-tidy-rooms cleaned daily no matter what time oof day-but entertainment not as much fun unless you speak french hope this helps-have a good holiday"

Holiday details

  • Travel date: 25th July 2007

Perfect is all you want to do is worship the sun

3
Average
by
Reviewed 22nd November 2012

"Before reading any further this hotel is basically a French hotel, with some German, Bosnia, Spanish and very little British guests. The resort has nothing to do except sunbath allday and get free drinks from the all inclusive - if that is you thing then read on ! We arrived at the Palia Maria Eugenia on an afternoon flight from Edinburgh and we were immediately checked in. The entrance and reception were clean and tidy and the reception staff spoke reasonable english. We were all inclusive so we had to pay €10 each for the deposit for the all inclusive bands, returnable on check out. We were given our room key and a leaflet about the hotel. The room we had was twin beds, (as I gathered every room was from speaking to other guests), it was spacious for the two of us, there was: - a fan on the roof - no air conditioning - a built-in double wardrobe - a large dressing table with 5 drawers - one bed side cabinet with 1 drawer - a safe (€22 in total - €13 for the rental of the safe and €9 returnable deposit back for the key) - a modern bathroom, with very powerful shower over a bath. However our bathroom did on more than 1 occassional smell like a sewer - not sure if there were problems with the plumbing as there was nothing visible. - a reasonable sized balcony, 2 plastic chairs and a small table. We were unlucky enough to have our balcony face the street and local nightclub which was open from 7pm - 5am! I had approx. 2-3hours sleep per night for the whole week as either the locals were sitting on the hotel wall shouting with their mates racing up and down the road on mopeds and beeping horns or the tourists were bladdered chanting Oggy oggy oggy oiy oiy oiy continually, as well as the rubbish trucks emptying bins at all times of the night / early morning. - the rooms had fresh sheets once a week and fresh towels every 3 days but the maid did clean the room daily to a high standard. - T.V. (€10 returnable deposit for the remote control, don't bother there are no english channels - although at about 2-3pm & about midnight the channel called TV Polenska has a soap opera with english subtitles ha ha) I was really impressed with the range of drinks available at the bar, you could get just about anything, e.g. baileys, malibu, ameretto (all prior are cheaper versions of the real thing), white/rose/red wine, vodka, white / dark rum, whisky, slush puppies, lager, lemon / orange fanta, coke, diet coke, all varieties of fresh fruit juices as well as a self-service pump for water. The barmen work there socks off all day long, and if anyone leaves them a tip they ring a bell at the bar. Also at the opposite side of the where the drinks are served there is chef who makes hamburgers / hotdogs and chips from about 11am - 3pm then he makes fresh crepes from 3.30pm-5.30pm, there is also fresh sandwiches there for self-serve to all guests. The kids can also get ice-cream from the barmen. All inclusive usual menus: The breakfast buffet consisted of mini frankfurters, beans, boiled and poached eggs, streaky bacon, several kinds of bread for toasting, sliced ham, cheese, butter, margarine, jams, french rolls, croissants, biscuits, apples, melon, dates, cereals, yoghurt, Coffee, Tea, orange juice, pinapple juice and mixed orange and pineapple juice, water, etc... The lunch and evening buffet consisted of chips, various salad items on a counter, various cold meats,freshly cooked meat by a chef on duty, grated cheese, various vegetables, fish, pork, pasta, pasta sauces, paella, potatoes cooked in various ways, soup, french bread rolls, rose/red wine carafe, water carafe, fruits, various deserts. Swimming pool is lovely and open from 10am - 7pm. It has a smaller kids pool at one end and on the whole parents stayed with there kids at that end of the pool so plenty room to swim without being dive bombed! There were always plenty of sunloungers and if there were none around the pool, sun loungers could be found on the lower terraces surrounding the back of the hotel. There is a games room for kids adjoined to the main bar. There was a great animacion team for kids and adults alike who would try and involve all nationalities and translate as best they could although we never go involved with the water pool, french boules, basketball, football, tennis, table tennis and other events they ran thoroughout the day. The reception area has internet facilities ( 50 cent = 5mins, 1 euro = 10 mins and 2 euros = 20 mins) however just across the street in the shopping centre there is a cyber cafe which is €3 -6 per hour. The hotel has entertainment everynight, which was directed to a French audience they had sketch shows, flamenco dancers and a disco. It is approximately about €3-4 per drink in the local bars, although in the shopping centre across the road there is a bar that does buy 1 get 1 free from 1pm - closing i think?? The pubs don't really get going until about from 11pm onwards. There is not really anything to do in Cales de Mallorca, there is an excursion shop across the road from the hotel you can book to go to Aqualand, marineland, glass bottomed boat trip, day trips to palma and magaluf/palma nova, ranch and rodeo nights, etc. We book for aqualand it cost €70 for two all together for transfers and entrance to the park a s'Arenal - great day of fun. To go the local beach you can get there by taking the steep steps at the back of the hotel with no hand rails, this would be difficult with young kids ( especially a buggie) or very difficult for elderly or those with mobility problems. Once you reach the main pathway follow it to you right for a 5 minute walk and you will then reach the beach - this has no area for refreshments. The beach is very busy as it is used by several hotels. There are sunloungers and parasols that can be hired - not sure how much though. The views from the back of the hotel are amazing. The hotel was ok but no air conditioning made it very uncomfortable, the entertainment was aimed at the French guests and the noise at night / lack of things to do definately have made up my mind that we would never return to this hotel or Cales de Mallorca."

Holiday details

  • Travel date: 19th July 2007

Not Great

2
Poor
by
Reviewed 30th November 2012

"Firstly let me say we are not overly fussy people. We have backpacked around the world. But this hotel was a hugh disapointment to us. Firstly, the daily maid service consisted of making the beds and thats it. No cleaning was done at all. From about the 2nd day there was a horrendous smell coming from the drains in the bathroom and that stayed for the duration of the holiday. Also the shower diminshed to a trickle on the 3rd day & stayed this way. Also the sheets on the bed had holes in them and there was no air conditioning just a ceiling fan pushing the hot air around. The table on the balcony was rusty and the lush gardens are not very lush! If you are at the back of the hotel you have great views. If you are at the front as we were they are of a car park and shops. We were all inclusive and although the food was ok it was the same thing every day just in a different sauce. Also all your drinks are served in plastic cups. If you have walking problems then dont bother coming as there are numerous steps that are very steep. Signs are written in French so unless you are fluent in French you will not understand them and all the entertainment is in French...so not very entertaining for us. Most of the staff are however friendly enough and the room was nicely decorated but no were near as big as looks on website. But, after this experience we would never go here again and it has put us off all inclusive for good."

Holiday details

  • Travel date: 15th July 2007

Language barrier

3
Average
by
Reviewed 11th December 2012

"We have just returned from this hotel and I have to say would never return. As said before on other reviews the food is very good and available all day, "all inclusive" well this is arguable, all drinks in plastic glasses with 1/2 pint of lager including 1/6 pint froth. The barmen overall work very hard as do the reception staff. I strongly dissagree the entertainers made an effort to use english, in fact I felt like an outcast. Even warning signs are written in french which would be very dangerous for children. The daytime activities are all in french and clearly dominated by them making it hard to take part. The evening entertainment from outside is great, but by the resident entertainment group is not even amatuer. The resort is dirty and the hotel has a steep set of steps down to a walkway then 500 yards to the beach. No way would I ever return to this hotel."

Holiday details

  • Travel date: 6th July 2007
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Top traveller tips for Hotel Palia Maria Eugenia

  • by woolie

    "Beach domingues great, walking along the front."

  • by woolie

    "We enjoyed a short break out of main season...I would not go in July!"

Hotel Palia Maria Eugenia is also called

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