27 Traveller reviews from Holiday Watchdog
"Oh dear what have you done to this hotel have been to this hotel 4 years and this is the last time.Beach bar is serve yourself with very cheap wines and spirits and disgusting cocktails.Upstairs bar better but some nights served drinks in plastic cups and tea and coffee in same.Entertainment no other word but crap most people were older and everyone walking out music blaring for such a small room with low ceilings and entertainers prancing around more suited for children.Food just okay not much variety.all in all disappointing"
- Travel date: 19th May 2014
"This was our first stay at the Sentido Cala Vinas and we enjoyed it as much as we could under our circumstances, as my husband fell ill for 10 days out of our 14,(this illness was nothing to do with the hotel) and when we needed assistance for a doctor, the hotel reception were brilliant & helped more than Jet2 who we had travelled with, so for us I can not praise them enough. The towels were changed every day & the bed linen was changed every other. Our room was cleaned even though my husband was in it, but the maid did ask if this was ok so again, no complaints. The food, something for everyone, salad, beef, pork, chicken, duck & vegetarian meals, if the food was not warm enough for your palate (which it was) you could pop into the microwave if you had wanted. We were only half board, most people were with Saga & all inclusive. Outside pool was cleaned every morning, very early, PLENTY OF NEW SUNBEDS, these were delivered whilst we were there & the indoor pool was great. Hannah & friends who arranged all the entertainment could not have worked any harder to try & get all these Golden Oldies into the spirit, a credit to Hannah, what a lovely, polite young lady. Also now there is a section by the pool underneath a covered canopy with linen curtains & soft seated sofas, with moroccan style ornaments, great for lounging around (but not with sun oil on). The location 2 bars, 2 supermarkets, 2 restaurants. Taxis on the doorstep of the hotel 4euros into Magaluf or local bus, again outside the hotel 1.45euros. Walking to Magaluf 15-20 mins all down hill, very steep coming back!!! We have also stayed across the bay at The Barcelo hotel, which has a palatial reception building, (this is relatively new), where all the junior suites are etc., but the rest of the building & accommodation is very basic & you have to walk across a roof top outside to get to the dining room (not good if raining/windy). Sentido Cala Vinas Hotel is in a better area of the bay & the views are FANTASTIC. Yes some of the rooms could do with refreshing paint wise, some of which have been done, some haven't, so it depends which room you get? To sum up the whole thing, if you are looking for somewhere to relax & not do much then this is the place, adult only hotel, no children. If it's night life, pubs, discos & more variety of restaurants then this is not the place for you. Would I go back, yes & hopefully with no illness. "
- Travel date: 9th June 2012
Not a Four Star
"we have just come home from a week at the cala vinas,it was basically ok,the bedrooms nice,the food basic,boring an mainly cold,pool area very nice but dirty an unkept,the windows in bar an dining room about to fall out,the only thing going for this hotel was its position an views."
- Travel date: 20th October 2010
"beautiful position and view. on arrival given a leaflet by the hotel reception about hotel policies which stated that placing towels or other articles on sunbeds was not allowed.had to be up every morning by 7.30a.m. to secure a sunbed and parasol.it was very hot and unbearable without a parasol and there was no other shade around the pool.questioned the shortage of parasols with the manageress and was told it was government policy !!!questioned hotel policy about reserving sunbeds and was told every morning at 8.00am any towels on beds were removed and regular checks were made during the course of the day.this did not happen once and she took me to the window to show me there were empty sunbeds. this was at 5.30pm when a lot of people had gone to their rooms.her attitude was not suited to the hospitality industry and this was reflected in a lot of the staff who were not on the whole very friendly.the food was good, the room okay but the air condition less than effective.the corridors were gloomy and the pool area not kept very clean.overall impression was a lack of management and staff mostly unsupervised.the life guard was only seen at his as post once during the week and was serving at the pool bar and wandering about."
- Travel date: 23rd September 2010
lovely hotel, shame about the food
"Came back from this lovely hotel on 30/7/09. The hotel itself is great, spotless, lovely pool. There were never enough sun loungers or parasols and people were getting up at 6.30-7.30 to put towels down. The children's pool was also good although we did have to ask twice to clean it at 9am. Facilities for children were extremely good and plenty of poolside activities for them. There was a children's club with painting and model making which also you couldn't fault except that a 3 year old painting a plain 50p t-shirt was charged 6 euros. The room was clean and clean towels apppeared every day. The entertainment was a bit cheesy but ok for holiday times. Also they advertised a poolside snack bar, you weren't allowed to take any food out, even under the attached canopy to the snack bar but you could take food, any amount, in a servette. The last three days of our holiday 26-30 July, they closed the snack bar as they said there wasn't enough staff to bring the food down from the main restaurant so if you wanted anything, you had to go up 4 floors to the dining room. AND NOW TO THE FOOD. If you like canteen food, you will definitely enjoy it. We spoke to people who had been going for a number of years and said that although the food wasn't good, every year it has improved so perhaps as time goes on, it will get better. The last two days, we couldn't face the food any more and decided to eat out. The location is fantastic, overlooking the sea with breathtaking views. Please describe your stay in detail. Remember not to use profanity or ALL CAPS, as that will prevent us from publishing your review. This location is great for: Ski Beach City Break "
- Travel date: 1st August 2009
"Just got back early this morning and I must say Hotel Cala Vinas is something very special. The hotel reception is amazing and very posh and leads onto an exceptional restaurant and bar with an equally exceptional view of the sea below. The pool is easily accessible and big enough for everyone. The entertainment is very good and Animacion put an enormous amount of effort into the entertainment and it gets a lot of people meeting new people easily. Entertainment ranges from Rifle shooting and Archery in the Cave to Who can do the biggest bomb in the pool. Excellant for Family holidays or equally good for the romantic getaways. Magaluff straight is only a few minutes walk around the corner but there is a very steep hill. The views are amazing of the sea. Semi submergeable boats are also on daily for guests to have a chance to see the sealife as well. The food is great quality but there sometimes isn't much to choose from. For example, Most of the desserts have melted by the time you get to them. Occasionally it can be hard to get a decent sun lounger for all day use but all sunbeds are in the sun between 10:00 - 16:00. Overall, i'd this is a very good 4* hotel and worth every penny."
- Travel date: 15th July 2009
"My wife and myself have just had a great 11 days at Cala Vinas. How anyone can find as many faults as the Murphs14 review did I do not know (do people just have to find faults at any cut and turn). The hotel was beautfully clean, food was adequate and enough to satisfy anyone. I felt the entertainment staff were excellent (Andy, Will, Fatima and Mel) a joy to listen to them singing show songs and not miming. The brought in entertainment was also a very high standard (from Abba, B Gees through Il Divo to the Welsh songbird- Cerys). Yes there was a problem about lack of umbrellas and sometimes towels on beds but the hotel brought in additional canopies and started lifting towels from beds if you were not present at 7.45am. My one problem area was the lack of reasonable walks after meal time- area lovely but hilly. Overall a thoroughly enjoyable holiday venue."
- Travel date: 6th July 2009
not four star
"Just back from a week with adult family.On arrival reception area and staff very impressive. However, all other areas of hotel are very dated and in need of quality update.Rooms quite nice but floored with laminate straight out of B&Q ! Rooms allocated on arrival contained cockroaches, but unable to move rooms until following day.Not very good! Food good, plenty of selection but nearly always just warm enough. Staff friendly in the main.No way near enough sun beds, and the beds always taken very early in the morning by those arrogant rude pathetic germans who strutted around as if they won the 1966 world cup! Bloody cheeky sods.Sadly lacking in sun umbrellas, it was criminal! The hotel bars, restaurant open to non residents which I thought strange. One would expect a dress code for dinner to be implemented, but all sorts of shorts, football shirts T shirts and Tattoos on display. Evening entertainment good on some nights with visiting acts, but hotel staff below par although you could see they were trying their best. Location of hotel fantastic and for that alone would consider returning, even though more cockroaches found in our room on our last day.Management seemed shocked by our find, but I believe they know the building is infested with them."
- Travel date: 2nd July 2009
Great relaxing hotel
"I have to say that I also stopped in June 2009 and can't disagree more with Murphs14. I found the Cala Vinas hotel a lovely place to stay. Fabulous location with a peaceful atmosphere and the few children to be polite and well behaved. Although sheets could be changed more often and maybe a porter would be an improvement. The general cleanliness of the hotel and welcome was of a good standard. I enjoyed the daily activities they set on and found them a good way to make sure we were not out in the sun for too long. Food and drinks provided on all inclusive were of a good standard with plenty of selection. Knowing that the group we stayed with had visited other all inclusive hotels, they thought the standard of the Cala Vinas compared with other hotels of the same rating was high. Well done, hope to be back some day xxx"
- Travel date: 24th June 2009
Don't be fooled not a 4*
"Have just come back fron a short stay, thank God it was a short stay... Hotel has had a referb but a very cheap & Tacky one at that, we do we start well on arrival Hotel reception was quite impressive, went down to our room no offer of bags being taken down for you....., small room but cleanish bits on the floor, view from room beautiful, made our way down to bar stairs and hallways have a very musty smell, we booked all inclusive the staff seem to have this idea that if you are all inclusive that you are getting something for nothing!!!!!!!! and have a real attitude that don't seem to know that you have paid upfront for them!!!!! Food is ok but what gets left over from one meal seems to get made into something else (not sure what),There is quite a good selection but always seemed cold, same as the pool snack bar food was always cold, Not enough sun umberellas 22 in total or sunbeds sad thing is the hotel has a sunbathing Advisor which comes round and tells you about the affects of getting burnt....well they should get more umberellas, we looked out one morning at 6.15am not an umberella to be had.... so what time you have to get up God only knows.... , we witnessed quite a few arguments over sunbeds & Umberellas, the room was cleaned daily of sorts, but the sheets were not changed once remember this is suppose to be a 4*, there are lots of Russian men there with wife's girlfrinds?( not quite sure all about 30 years younger ) they walked round like they owned the place. there manners are alot to be disired we even asked the waiter to move us one night as the Russian chap who sat facing us was eating like a pig!!!!! the pool area was dirty cups stains on the floor from the day before.....and not a nice pool area, And well as for the Entertainment I will let you be the judge of that...... so if you want Beer swilling Britts , rude Russians, screaming children, & rude staff, this could be the place for you. But pleae dont be fooled as we were by good reviews, I just wonder what these people are use to Having stayed in Many 4/5* hotels all over the world THIS IS NOT A 4* at best I would say a low 3*..........the best thing here is the beautiful bay, But on our last morning there we witnessed a young chap drown in the bay, not the way you would like to end a holiday . "
- Travel date: 13th June 2009
Cala Vynas is a very quiet resort if you...
"Cala Vynas is a very quiet resort if you want to chill out, if you want a bit more life then it's only 10 mins walk to Magalluf (but don't if you can help it!) The hotel is 4* and well deserved. Clean, good staff, excellent food, good pool area (although short of a lot of sun umbrellas)Waiting for the 'dinner gong' we sat in the bar and were entertained by the pianist on a baby grand! (thoughts of Poirot, i actually ordered a pre-meal sherry- very civilised) Evening entertainment at the pool side bar was good. Lots of 50,60 and 70+ age holiday makers, but don't make the mistake of thinking this is a retirement home in the sun! Lots of youngsters too, and a good interactive holiday between us all. A good hotel to unwind, re-wind, do what you want, do nothing. We'll go back there again. "
- Travel date: 2nd October 2008
Hotel, Clean tidy and well maintained th...
"Hotel, Clean tidy and well maintained though just at the latter stages of refurb. Staff friendly, helpful and polite. Rooms cleaned daily and thoroughly. Food good but could be abit more variety. No snacks between meals. Pool Bar open when weather is hot but young girl isn't very conversant or understanding Entertainment for adults is poor and could be better organised during the day and evening. Entertainment Couple seem to be unorganised and favour spanish customers. Hotel used by Saga also besides larger groups of spanish and french. All in all, I would go again, its picturesque, relaxing and nicely located. "
- Travel date: 25th April 2008
Top traveller tips for SENTIDO Cala Vinas
"change entertainment and look at age group of guests and may have a night of dancing"
"The views on the headland are fantastic, as you walk past Simon Cowells house. Also you can go by boat from the Sentido Cala Vinas Hotel to ..."
"Walking along the rocks at the sea edge around the corner from the hotel. It has formed two lagoons."
SENTIDO Cala Vinas is also called
- Sentido Cala Vinas Hotel
- sentido cala vinas vinyes
- cala vinas