36 Traveller reviews from Holiday Watchdog
Don't take the kids
"Just back from Mallorca, stayed at Barcello Cala Vinas (not to be confused with Hotel Cala Vinas) The reason we picked this place was because it was 25min walking distance to Magaluf and was discribed as having a small safe beach. This hotel is ok if you are Spanish or Russian but Brits beware. Staff will walk past you and serve Spanish and Russian guests which didn't bother me as after the first day we just avoided the place. The kids club was a joke, in one club it was all spanish kids and the staff would only speak spanish and as for the other kids club on the upper level i don't know how they can get away with it but they had a sign up which read " Russian Children Only" we where totaly discusted. We WILL NOT be back "
- Travel date: 15th September 2009
"Me and my Boyfiend stayed here for the 2nd time last year and had an absolutely fab time. The hotel had been completely refurbushed since our first visit and was even better than before. The first time we went we did get a sea view room but since the refurbishment all the self-catering studios are at the back either overlooking the childrens pool or a grassed area in between blocks. However, this didn't really bother us as there are plenty of places to sit outside in the evenings if you want to watch the sea. The hotel is really nice the only problem might be the cooking facilities are limited to 2 rings with no microwave (although it said there was one in the brochure). But again this didn't really bother us as it is cheap enough to eat out most of the time anyway. The beach is really nice and literally a few steps from the hotel. It is small and only used by the 2 hotels there. Magaluf/Palma Nova are about a 20-30 minute walk away where there a loads of different restaurants and bars to choose from. It is very hilly though so not good if you struggle with walking up hills. This is definately the best holiday I have ever been on. The hotel, the location and the weather are all fantastic and we will be returning there again in 2010."
- Travel date: 4th July 2009
"This was my daughters first holiday abroad. Cals Vinas Hotel is loveley. We couldn't fault the hotel at all, it was clean and airy. The view from our room was fantastic and being able to sit on the balcony in the evening was a bonus. The food was different each day and was presented very well. The staff were very helpfull. The only down point of our holiday was the lack of manners from some of the other guests. They were rude, and please and thank you didn't enter their minds. My daughter was pushed out the way by these guests at the buffett, and wasn't even aknowledged by them when she held the door open for them. Overall we had an enjoyable time at the Cals Vinas Hotel. "
- Travel date: 28th April 2009
Was so glad of the review by Mr Copping ...
"Was so glad of the review by Mr Copping as it presented a very true picture of the hotel regarding both the good and the bad........a couple of additional points to add that the spa was very good and my other half who is a bit of an expert of such places thought it was as good as anything she had enjoyed in the UK and the beach was a real bonus. So near the hotel and safe for two non swimmers let alone children. All in all a great holiday in that it was just what we wanted, quiet, relaxing and away from the "hurly burly" of many Majorican resorts."
- Travel date: 5th October 2008
Just returned from holiday staying Barce...
"Just returned from holiday staying Barcelo Cala Vinas. Ignore any bad reviews you read about this hotel. The hotel is very quiet, smart, modern, clean and staff are very friendly. Yes it is a very spanish hotel but this meant no getting up early to get a sunbed. The hotel has recently been refurbished and is lovely. The resort of cala vinas is very quiet with only a couple of bars and restuarants. But it is only a 5 min bus ride into Magaluf and Palma Nova. The bus stop is right outside the hotel and cost 1euro 45 each. If you fancy a walk it'll take about 15-20mins. If you want to get a taxi just ask at reception and they'll call one for you. A very relaxing and enjoyable holdiday will definitely be going back next year."
- Travel date: 1st September 2008
We have recently returned from a fortnig...
"We have recently returned from a fortnights holiday staying in the Barcelo Cala Vinas. Ignore any bad reviews that you read about this hotel as we found it to be very clean, smart, modern, staff very helpful. Yes this hotel is very spanish but this mean't no getting up early to get a sunbed, go down to the pool whenever you like and you'll always get a sunbed! The resort of Cala Vinas is very quiet with only a couple of restaurants, shops and bars. But if you like the nightlife and more shopping it is only a 5 min bus ride into Magaluf and Palma Nova for 1 euro 45 each. If you fancy a leisurely walk it'll take 15-20 mins walk into Magaluf. If you are wanting a relaxing hassle free holiday this is the place to go, we will definitely be going back next year!"
- Travel date: 1st September 2008
went on a cruise then onto this hotel st...
"went on a cruise then onto this hotel staff in reception were not intrested in showing you to your room it took ages to find and the corridors were dark.we were put on the bottom level where the staff stayed and all the deliveries were made.staff in snack bar would not serve us they just ignored us maybe because we were allinclusive which was a joke .lunch had to be in snack bar you could only have a few things anything else like chicken you had to pay extra for.only on our last day did they open up a different area for allinclusive. the hotel was full but there was only about twelve english couple of spanish all the rest were germans or austrians.rep was never there also there was no english notice board so we had to ring to find out when we were being picked up. none off the english were happy we complained to the rep she just said if we wanted to move we had to pay.entertainment was rubbish you had to play bingo with a cocktail stick i wont be going back their .hotel looks like a nice clean place just the staff would not entertain you and if you had a cocktail on allinclusive they missed out the alchol.food was not very warm im the buffet and half the time you did not know what you were getting.we had a great cruise only to be spoiled by this hotel .complained when i got home but no one intrested the other english familys were not happy some of the older people were in tears with the way they were treated so it wasnt only us"
- Travel date: 4th August 2008
Just got back, never usually give feedba...
"Just got back, never usually give feedback, but for the benefit of anyone thinking of going here, you may find this helpful. I have read all of the reviews (and did so before booking) and can say that all of the descriptions (Good & Bad) are accurate to a great degree. We originally booked Self Catering, but upgraded to All Inclusive after seeing the lack of restaurants and bars in the immediate area. I think that most or all of the refurb has been completed, so ignore comments on that score. Our room (with separate bedroom) was very clean, newly decorated and looked out over the kids pool area with good views. (Not all rooms have these views, and I guess you take pot luck). The staff in the main were friendly enough, especially in the main restaurant where my 11 year old boy was amused and befriended by several of the waiters, but I would agree with the comments by other visitors that the staff in the snack bar did not really care if they served the English or not. My wife said that she had not experienced any problems, but I did, until I adopted a more pro-active approach. On one occasion, I was asked by another guest (A lady travelling alone with her daughter) to assist her daughter to get some change from the bar. She had been waiting a considerable time until I intervened almost to the point of being rude to the staff. The lady later related that she had been at the point of tears on several occasions waiting to be served although the waiters were obviously not busy. English Beware ...... Plenty of lifts within the complex, good wheelchair access for the disabled. Note: If disabled, you will find it difficult to go outside of the complex. Maid service OK, but not brilliant. We upgraded to all inclusive on the morning of our first day there after seeing the prices being charged within the complex, and the lack of other restaurants and bars in the local area. Self catering facilities in the apartment also limited. Two burner hob, small fridge, toaster but no kettle limited pots and pans etc. We had eaten in the buffet restaurant the first night, and found that there was a great selection of international cuisine, snacks etc. on offer. Bill with wine though came to 57 Euros. Pretty steep when you consider that my 11 year old only had some French fries bread and coke and was still charged 11 Euros! With a bad exchange rate at the time, circa 1.2 Euros to the Pound that gets expensive! Here is how it stacked up:- 1 Adult = 20 Euros 1 child = 11 Euros 2 Adults, 1 child + .5L of wine = 57 Euros Entertainment was OK, but we only had one or two nights of professional entertainment, the rest being made up of productions by members of the kids club!! Beach is small, but was seldom crowded. Kid safe, but a great deal of litter washed up despite the boats cruising in with cleaning nets on the water. The hotel seemed to have no interest in keeping the (public) beach clean, despite the fact that it is an obvious attraction for their hotel guests and features in the brochure. The other reason for going all inclusive was the conscious decision that there was enough going on for us to stay amused within the complex for one week without the need to seek outside any further. All in all, a great holiday, only spoilt slightly by the attitude towards the English by a minority of the staff BarcelÃ³ Hotels - Take Note - You are an International Hotel Chain - We expect a great Spanish flavour to our visit, but do not like being alienated!!!! If you do not welcome the English do make it clear in your brochure and we will be sure to avoid your hotels - WORLDWIDE. Bob, Vivien & Sam :) "
- Travel date: 21st July 2008
Beautiful hotel in a beautiful location....
"Beautiful hotel in a beautiful location. A bit isolated as with a baby in a pushchair there is no way to walk anywhere due to the hilly nature of the terrain and the big stairs built to deal with this. The staff were friendly, but not always as well informed as they could be. When I asked about borrowing an iron I was originally told they would have a word with housekeeping only to then find out that you actually have to hire them by the week from an outside company, I only wanted to do one shirt, but as I was going to a wedding I paid for the weeks hire. No ironing board was provided, and then not only did the iron emit a brown gunk which ruined my shirt, but it didn't work!!! (They did refund my money) One major complaint is that although the design of the hotel incorporating the natural features of the landscape make it a beautiful place, this means that the layout is unconventional with the reception at the top and the rooms on lower levels across a bridge. When you check in no one shows you to your room and it can become very confusing. My parents arrived a day later than us and ended up having to call me on my mobile to come up from the pool as they couldn't find their room, they are both in their 70s and some help would have been appreciated (and in a 4* hotel expected quite frankly). Apart from a few minor glitches though I would recommend this hotel as a true family getaway, other people have mentioned the facilities, entertainment etc. and these were all good. And the weather was fantastic, and although I realise that this out of the hotels control, as I sit here in a very wet London typing, my memories of sun drenched Cala Vinyes are fond indeed. "
- Travel date: 9th July 2008
I would like to echo the comments writte...
"I would like to echo the comments written by my life partner Tony below. We were a bit dubious about being close to Magaluf but it turned out to be just fine and we had the romantic break that we so truly wanted. "
- Travel date: 26th June 2008
Me and my partner Ron had a splendid tim...
"Me and my partner Ron had a splendid time at this totaly awsome complex. I had the time of my life, it was truly a holiday of a lifetime. The people were caring, warm and friendly and made the holiday for me and my Ron. A dream come true. :-)"
- Travel date: 26th June 2008
We enjoyed our holiday lovely hotel, rig...
"We enjoyed our holiday lovely hotel, right on the beach in a nice bay. Hotal was nice and clean. They had games on throughout the day in and out of the pool. They had a kids club where you could leave your kids if you wish, or you could take them to draw pictures or play in ball pit. Also have play park next to small pool with slide. Mini disco for kids then entertainment for adults. Food was ok, but we found it a bit repetative. Was not a package holiday place and therefore didn't have lots of people all at once. Was within walking distance of Magaluff (nice Italian restaurant called Portofinos) and Palmanova if you want some shops. Taxis cost about 7euros. We would go again."
- Travel date: 21st June 2008
Top traveller tips for Occidental Cala Vinas
"The hotel did a fantastic job on the meals and as we were all inclusive we didn"
"Very quiet. If you are looking for a lively place this isn"
Occidental Cala Vinas is also called
- Barcelo Cala Vinas
- barcelo cala vinyes
- barcelo hotel cala vinas