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Reviews summary

4
Good
1028 reviews
Brilliant
395
Good
401
Average
163
Poor
37
Awful
32
  • 4 room
  • 5 pool
  • 5 beach
  • 5 service
  • 5 amenities

22 Traveller reviews from Holiday Watchdog

Great appartment, superb animation team!

5
Brilliant
by
Reviewed 22nd July 2011

"Prinsotel Alba is a hospitable hotel for children, adults, families and even a group of friends (we were the only one in the hotel)! This was made possible by a very good animation team. In particular, we want to thank Augustin, Anouschka and Barbara for ensuring us a nice stay! Greets, Belgium "

Holiday details

  • Travel date: 17th July 2011
  • 5 Beach
  • 4 Room
  • 5 Pool
  • 5 Service
  • 5 Amenities

A.rrived in Cala Dor approx 12 midnight ...

3
Average
by
Reviewed 1st October 2008

"A.rrived in Cala Dor approx 12 midnight to Club Martha where we had booked 6 nights to be told they had no persons on their booking list They very quikly put us in a taxi to Alba appartments where they could only give us achoice of two ground floor appartmenrs. We chose the nicer what we thought of the two. The appartment was clean and tidy. We had 5 lovely days in Cala Dor until our last day when we arrived back to our appartments to find we had been broken into. The thiefs had "jammed" the safety deposit box in the wardrobe and had taken 300 euroes from it. Our entrance door to the flat had no evidence of forced entry so you can decide for yourselves from that how they entered the appartment. Never be back."

Holiday details

  • Travel date: 1st October 2008

just arrived back from 10 nights at thes...

2
Poor
by
Reviewed 10th September 2008

"just arrived back from 10 nights at these apartments very mixed reviews the aprtments were very clean and couldnt fault the maids in every day except sundays clean towels daily beds made and general tidy round on the down side very thin walls you can hear everything thing said next door or shouting and screaming in our case very noisy at night people coming in pressing alll the door bells and been very loud.The complex itself is more like butlins loud music but having said that found the reps to be very good with the kids.wouldnt stay here again have been to cala dor 8 times now and have stayed at much nicer places."

Holiday details

  • Travel date: 10th September 2008

Just arrived back from a fabulous holida...

5
Brilliant
by
Reviewed 4th September 2008

"Just arrived back from a fabulous holiday in Prinsotel Alba. When we got there Hotel was overbooked, but we were looked after impeccably by being upgraded from self catering to half board after spending just 2 nights in the hotel up the road. Prinsotel rang a taxi especially to take us there despite only being 2 mins away. The food was to die for, loads of choice, every taste catered for. All the staff were very friendly and nothing was too much trouble, anything you wanted all you had to do was ask. The apartment was lovely, cleaned every day and fresh towels provided if needed. They all had air con (very necessary!) and we were lucky to overlook the pool. Lots of activities to do during the day, but no pressure to do anything you didn't want to. We particularly enjoyed the pistol shooting (which we won!) but other activities were darts, archery, pool, football, table tennis plus loads of other things for younger children. All these activities were very patiently and skillfully run by the Hotel's entertainment staff, (Davide being our favourite because my daughter thought he was gorgeous!) they seemed tireless and continued the entertainment until around mindnight each night. They were all very friendly and excellent with the kids who all loved them. Overall, a fab holiday in a fab resort, we would definitely return!"

Holiday details

  • Travel date: 4th September 2008

I have just returned from a week at the ...

5
Brilliant
by
Reviewed 1st September 2008

"I have just returned from a week at the Prinsotel Alba Apartments which although started with a disapointment turned out to be a really great holiday. My party consisted of 2 adults and two teenage girls and on arrival at 5pm in the afternoon it was obvious that there was a problem with the booking i.e they did not have an apartment for us, but it was handled very quickly and professionally and within 10 minutes we were arriving at an alternative place to stay which was 2 minutes up the road they even laid on a cab to take us. The replacement apartment was only to be for 2 nights and then they would have our apartment ready and true to their word it was available to us on time. Although this was an inconvience (unpacking & packing again) they gave the whole party half board as compensation which was great. The apartment was smashing very spacious, clean and the bathroom was on a par with any good hotel that you may stay in (clean towels every day and toiletries). The resort itself is very nice but I found it to be very expensive and had we not been given half board I think that we would have run out of money. The food in the restaurant was lovely and very varied and the waiting staff were great. As for the sun beds we didnt have a problem (and we didnt try to get one till 10.30am most days). The entertainment was good, my girls even picked up some of the songs that were sung at the Mini disco, and fiesta time every day in the pool according to my eldest daughter who said that the chap doing it was a treat to the eyes (her words not mine) is not to be missed!! All in all a great holiday, i would definately stay at the Prinsotel again as I think it is great value for money, but i feel that the resort (especially the spar supermarket) is taking advantage of the holidaymaker just a little bit."

Holiday details

  • Travel date: 1st September 2008

Apartments great - set out in various bl...

5
Brilliant
by
Reviewed 27th August 2008

"Apartments great - set out in various blocks. Spacious inside, kettle and toaster provided on request from main reception without any hassle - you just need to ask. TV with Satellite channels - 10 euro deposit refunded when controls handed back to reception. Air con - not too strong but enough to notice that when it was not on it got hot! Great pool with separate kids pool. Sunbeds... you have to be there for just before 9am as chains get taken off at 9am, after the cleaners have finished leaving the area spotless. It is a pain but isn't everywhere, you just have to adopt the motto if you can't beat them join them. We dropped out towels were we wanted our beds to be placed then joined the influx of people - it is so funny to watch. Kids really enjoyed themselves each day at the pool, games, club dances etc ours were at a great age 6 & 7. Entertainment in the evening was outside at the bar area, kids from 9 pm kids all learnt club dances and even adults joined in each night! 10 pm the family entertainment started, it was ok better when they brought in outside acts - Disney night was great! There was alot of teenagers who took stage later on in the evening and did club dances - they all seemed to mix well with each other, they all had great fun hanging around together. Our compliments to the entertainments staff. Cala Grand beach is 2 minutes walk away, lovely beach set in a gorgeous bay, other beaches are within walking distance. Marina is about 10/15 walk away, another world. Lovely to walk around and think how the other half live! Gorgeous chinese at Marina but ask for special menu as it is not offered but advertised on a board outside - 3 course for under 11 euro. Cala D'ior itself 5 mins up slight hill, has so many nice restaurants, not once in 10 days could I have faulted any meal - we were well pleased. Very enjoyable/relaxing holiday and look forward to returning again next year. "

Holiday details

  • Travel date: 27th August 2008

We stayed at the apartments for a week a...

3
Average
by
Reviewed 21st August 2008

"We stayed at the apartments for a week and within that week we were not able to get a sunbed ...... at all!!!! Sunbeds were apparently released at 9.00am, this was obviously not the case, as we on two/three occassions, went round before that time and they had all gone. We resulted to sitting on dining chairs for the day then decided to go and find a pool elsewhere (which we had to pay for). The most annoying thing was that a third of the sunbeds had towels on them for most of the day but no bodies .... seriously needs some kind of marshalling. As for the apartments, basic and tired are the words that spring to mind. Not even a kettle ... so antiquated. Anyway, as you can probably tell, i will not be staying at these apartments again. The positive side is that Cala dor itself it a lovely area with some fab restaurants etc. "

Holiday details

  • Travel date: 21st August 2008

Great pool and pool area. The sunbeds ar...

4
Good
by
Reviewed 18th August 2008

"Great pool and pool area. The sunbeds are unlocked at 9am and they are out and covered in towels by 9.01am. We had one of the apartments around the pool area although our balcony was on the other side so the pool view was at the front door!! the other block opposite us had their balcony's pool side so much better, there were alot of blocks over the road from the pool also. The rooms were clean and spacious and good facilities and had aircon but it was not particulary powerful so don't expect to be cold just a bit cooler than outside. The weather was fantastic and the beach was a 2 minute walk, it was small and busy but lovely and sandy, no rocks or stones and quite warm because it is a cove. The main town was a 5-10 minute stroll and the marine a 15-20 minute stroll, with loads of eating places. The entertainment in the hotel was good, loads going on thoughout the day and the kids disco was great. They have some spanish holiday songs which are played at the pool every day and at the end of the night which are brilliant and I have searched and searched for them so if anybody knows what they are called write the names on your review. Entertainers were great. Had a very relaxing and enjoyable holiday and my two girls had a ball."

Holiday details

  • Travel date: 18th August 2008

Brilliant apartments, fantastic location...

5
Brilliant
by
Reviewed 7th June 2008

"Brilliant apartments, fantastic location. Only 1 to 2 minute walk to the Cala Gran beach which is a small but beautiful cove beach. Not many watersports but the pedaloes were great! Also a short 10minute walk to the square which has loadsa fab restaurants and bars. Highly reccomended."

Holiday details

  • Travel date: 7th June 2008

Worst holiday ever.

2
Poor
by
Reviewed 9th November 2012

"We had the misfortune to stay the the Alba for 2 weeks in August in a first floor room with pool view. The piped music started at 10 a.m. with the only peace from that ,and the tacky Butlins style entertainment ,was a couple of hours from 1-3 p.m. The entertainment finished at 12.00 p.m. but people stayed for hours after that and even in the pool in the early hours a couple of times. The Cha Cha slide and other similar songs played 3/4 times daily. The night-time noise from surrounding apartments was awful - chairs scraping on the tiled floors, patio doors and front doors slamming, kids crying - people running up and down the outside stairs and arriving and departing guests bumping luggage over every step - you could hear everything!! Self catering but had to ask reception for kettle and toaster and all we had in the way of cooking facilities were 3 electric rings - cooking was a challenge. Asked the rep and hotel staff if we could be moved after just 2 days but it took a whole week before we were finally moved to a 2nd floor apartment in the block over the road which was much quieter but still not perfect. The service in the pool bar was extremely slow and the food wasn't worth waiting for. Sunbeds had towels on them at 5 a.m. and some stayed there unoccupied for much of the day. Cala d'or harbour area was beautiful and we ate there many times - the chinese can be recommended - the best we ever tasted!!. The town itself had plenty of restaurants but many catered for the British tastes and also for the footie fans with many having huge tv screens. Cheeki Tiki cocktail bar was fantastic fun. Getting away from cala do'r we would recommend Sa Rapita beach in the south and Santanyi a small village with lots of character. Definitely won't be going to Cala d'or ever again but hopefully back to Peurto Pollensa next year!!"

Holiday details

  • Travel date: 11th September 2007

We had booked here to stay 10 days with ...

4
Good
by
Reviewed 1st September 2007

"We had booked here to stay 10 days with Easyjet holidays. When we arrived, they told us they were fully booked and had to put us up at the Sol Cala D'or for the first 2 days then have we back, upgraded to half board for the rest of the holiday. The complex itself is lovely and clean, and mostly German (which we didn't mind). The pool itself is small and constantly crowded with small mostly British children jumping squealing and splashing. We went in once and it was a purgatory. There are only a few of the 800+ hotel rooms surrounding the pool. Our room overlooked other hotel rooms, so close that you had to draw the curtains. The back window overlooked a dirt path but luckily our apartment was less than 2 minutes walk from Cala gran beach. The apartment was clean and adequate with (thank god) aircon. The kitchen consists of 2 rings and a fridge. No kettle, toaster bottle opener etc. Beds were comfy. Room service was not very good, maids came around every 3 days and just emptied the bin that's all. Food at the hotel was ok considering it was free to us. But evening meal started to get bizarre so we left it. Pig's lungs, rabbit stew, veal, bratwurst, pig's heart. Horrible. Reception mostly helpful, but one girl got everything wrong. Noise from above apartment was terrible after 9am with dragging of furniture. Made it impossible to stay out late the night before and have a lie-in! Overall, an 8/10 but won't stay in Cala D'or again- too touristy."

Holiday details

  • Travel date: 1st September 2007

Prinsotel alba So-So

3
Average
by
Reviewed 23rd October 2012

"Just come back from Prinsotel Alba and have to disagree with the review written before. For a start off, the hotel was overbooked and told us they had to locate us in a hotel down the road for 2 days. I thought this was disgusting. They did however make us half board when we came back. Breakfast was fine but evening meal was bizarre- pig's hearts, pig's lungs, rabbit stew, bratwurst, veal etc. After eating chip butties or mundane plain pasta with watery sauce on, we decided not to bother with evening meal and eat out. We felt that the food was so obviously catered for the germans. This was mainly a german hotel with maids and waiters speaking to us in german. The apartments were clean although very basic- no kettle, toaster or even bottle opener. Only a select few had the privilege of overlooking the pool, ours overlooked a dirt track and other apartments looking in. We were however 2 min walk from the beach. Maid service was poor, they came every 3 days and emptied the bin, that was it. And entertainment consisted of bingo in 4 different languages, yawn!...The pool was small for 800+ apartments and was constantly filled with screeching children jumping in and out. We went in once and regretted it. I have stayed at better, and ok worse too. Won't be going back!"

Holiday details

  • Travel date: 31st August 2007
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