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Reviews summary

4
Good
871 reviews
Brilliant
282
Good
362
Average
167
Poor
38
Awful
22
  • 2 room
  • 3.5 pool
  • 4 beach
  • 2.5 service
  • 3 dining
  • 3.5 amenities
  • 3 food

20 Traveller reviews from Holiday Watchdog

holiday very nice

3
Average
by
Reviewed 22nd September 2011

"my husband and i,stayed at the tres toress from the 2nd to the 16th of september 2011,we had a great holiday,but found the hotel could do with up dating.nice big room,air con very good,fantastic location.the only down side was,food wasnt very good,waiters in the dining room wernt very pleasent,could do with new sun beds,and there wasnt enough parasoles.apart from that we had a good holiday,wont be staying there again though,we will be staying at the sol ibezia just a short walk away,we went and had a look at it while we where there,and it looks a much better hotel."

Holiday details

  • Travel date: 21st September 2011

Tres Torres

3
Average
by
Reviewed 25th July 2011

"This is the second time I have Stayed at this Hotel. The Hotel is spotless the food is very good. The pool area is clean the pool is also clean. The staff on reception are hopeless and out of 10 days I only managed to change 2 travellers cheques I was told they did not have any money. I did go into town to change a cheque and was charged 9.50 euros. The lady Manager when I asked if she had a room with a bigger bathroom (my husband is disabled) she said no and she would not move (I had been sent an e.mail which said they did have larger bathrooms). When we stayed last time we had a bigger bathroom so I knew they existed. I sent an e.mail asking for a sea view room and offered to pay for this she threw this back in my face saying well we did give you a sea view I did not like her attitude at all. We arrived at just before 9.30 our flight had been delayed the receptionist rang through to the chef and asked could we go into the restaurant he said no, so we had to wait 40 minutes and have a cold meal which was very very poor and no hot drink we left most of the meal. "

Holiday details

  • Travel date: 16th July 2011
  • 3 Room
  • 5 Pool
  • 2 Service
  • 4 Dining
  • 3 Amenities
  • 4 Food

Not a four star hotel

2
Poor
by
Reviewed 30th September 2010

"This is the second time my wife and i have visited this hotel and unfortunately it has gone down hill since 2007. The whole place has a feel of being tired and run down, the pool area is small and the limited area for sun beds are soon reserved by 8 even though the hotel has signs saying no reserving sun beds etc it is not enforced (Brits not our German friends). Previously we stayed in quite a large room, but this time the room we had did have a very large double bed, but you had to move the dressing table chair to be able to get to the far side and never could have accommodated a third (the booking guide says 2-3 beds). The bathroom was very small and with no extractor fan it soon turned into a sauna after the first shower. We had a nice holiday but it was despite the hotel not because of it. Would I return to Sante Eulalia - yes; would I use Thomsons again - possibly yet - would we ever go back to the Tres Torres Hotel - never in a month of Sundays. "

Holiday details

  • Travel date: 30th September 2010
  • 4 Beach
  • 1 Room
  • 2 Pool
  • 3 Service
  • 2 Dining
  • 4 Amenities
  • 2 Food

Hotel Tres Torres is a three/four star h...

2
Poor
by
Reviewed 23rd November 2007

"Hotel Tres Torres is a three/four star hotel in Santa Eulalia Ibiza. It is situated on the promenade from the back entrance of the hotel. The view from the pool area and some of the rooms overlooking the pool area are really nice; this is because there is a very classy marina opposite. The atmosphere is quite informal by day and low key; you are not subjected to that awful entertainment and constant loud music booming away. The evenings are a little more formal; the dining room offers waiter service for your drinks and the buffet food is top quality for the standard of hotel. There is some entertainment but this is not every night. A lot of people go to the Ses Estaques hotel nearby if they want entertainment or they may go off for a stroll along the promenade and stop off at one of the numerous bars in the area...there is not much else to do around the hotel.. But that is part of the attraction for me. The hotel does need a bit of an update but it certainly would not stop me from returning; the treatment is so friendly and warm. I would recommend this hotel for people wanting a quiet and peaceful hotel and a relaxing break."

Holiday details

  • Travel date: 23rd November 2007

I like this hotel for several reasons: t...

5
Brilliant
by
Reviewed 25th October 2007

"I like this hotel for several reasons: the view from the hotel is the nicest of the marina in Santa Eulalia, the hotel is quite traditionally Spanish but caters for the package market of other continents more than adequately, the staff are the friendliest I have come across in a large hotel, the food is of very good quality and the cleaning maintenance is thorough. There are newer hotels with the same star rating and these are comparable in price, however this hotel has the edge over all of them even though the hotel is over 40 years old and in need of some tlc and an update; this did not detract from the overall experience for me, if it was modernised the character would be lost and the prices would go up I suspect, and who knows, it could end up as one of those five star spar resorts that appear to be surfacing in Santa Eulalia? The hotel operates on a 70% repeat bookings I am told, so for me that is a good recommendation... The negative aspects are the small pool and sunbathing area(not a problem for me but I did hear of others complaining about lack of space and available sunloungers),entertainment which ran three nights/week(again not a complaint from me as I like peace and quiet);but I did hear others regularly moaning, the price of the drinks in the bar e.g. 1.85 euro for a cup of coffee(yet again not something that I thought was too bad given the location and view you get to drink it in and price of a cuppa at home in an equivalent hotel)..But all points that I heard others state consistently whilst I was there. I found my holiday very relaxing and mostly fairly quiet-you can find it easy to speak with other guests if you so wish-the whole atmosphere is very friendly. I would recommend the hotel to couples who enjoy a laid back holiday, families who do not expect to be entertained by kids club, single travellers and people who don’t want all the frills and spills of a brand new featureless complex."

Holiday details

  • Travel date: 25th October 2007

Get a saftey deposit box!

3
Average
by
Reviewed 26th October 2012

"My boyfriend and I are 20 and 21 and we visited Ibiza for my 20th birthday in July. After reading reviews on here of Tres Torres I wa s abit worried it might not live up to what everyone says but it was lovely from the outside and gave a great impression once we were indoors. The staff were friendly and the ladies on reception both speak excellent English (one is scottish) and we were checked in very quickly. The hotel was bigger than I was used to and we were in room 208. I had requested a sea view room but we got a view of a car park round the side and if u leant over the balcony far enough you could see the harbour! The rooms were nice but still quite basic. I expected in a 4* to have a oduble bed but still 2 singles pushed together. There was a large wardrobe which actually had hangers and a good sized dressing table area and I was very pleased to find a plug socket next to the mirror which seems to be a rarity these days!! There was a fridge which you had to 'rent' for 3 euros a day but once we got the key it wasn't really very cold, just chilled but cold enough for water and after sun! The bathroom was very nice with an actual bath and shower and very well lit with a big mirror and sink with space for all your toilettires and they have free shower gel, soap etc. There is air conditioning but this goes on by a switch on the wall and only stays on for an hour. Luckily my boyfriend being an electrician managed to fiddle the fuse board so we kept it on all day but I wouldnt recommend it! The pool area was nice and clean and there were alot of free sunbeds but we did sometimes struggle to get one in the sun -there tend to be alot of annoying people who get up at silly o clock to put their towels out but we put ours out about 10am and the sun had moved over them by the time we sunbathed (about 12). The pool itself is quite small which was annoying as towards the end of our stay it was school holidays and kids wanted ot put their lilos in it and play games which there isn't really enough space for! The bar at the pool serves a wide menu 1-3.30 and after that serves basic things like toasted sandwiches and burgers. The drinks and ice creams were quite overpriced - 12euros for a cocktail we could get for 6 most places outside the hotel and over 2 euros for a glass of water when you could buy a 2l bottle for 1.40! We chose the B&B option as I like to explore in the evenings but the breakfast was amazing. We were definitely spoilt for choice with everything from croissants, pastries, breads, cheese, ham, cooked breakfasts, cereals, fruit, yogurt on offer and it was help yourself so you could eat as much as you could! Only negative is it was served 8 - 10.30am and being 'youngsters' we had to set our alarm for 10. It could have done with running a bit later, even just 11 seeing as they have no lunch to set up for. Saint Eulalis itself is gorgeous. I had been a few years ago with fmaily but being 20 I could appreciate the property, food and area a bit more. There are plenty of restaurants - we never had to go to the same place twice - and plenty of lovely little bars and shops to browse or drink in after dinner! I would definatley recommend the gelateria on the corner of the promenade towards the marina and a restaurant calle mezzanine which is opposite the pacha shop - we had the best meal of our holiday in there. Taxis are also fairly cheap and you forget how small the island is. We got a taxi to Ibiza Town which took about 15 misns and cost about 20euros. We made the mistake of going on a saturday so all the locals were out and it was very busy but it depends what kind of place you are looking for. Now we had a lovely holiday but it was ruined on the last day by the cleaner stealing my stuff. We didn't get a saftey deposit box as I never have had one (I guess I'm too trusting!) but I went to put a bikini on and firstly it wasn't where i left it, then when my boyfriend found it the cleaner had moved it into my suitcase on the floor and the top was missing. I reported this to the reception thinking the cleaner may have picked it up with some towels and she said she would see if they had found it. I heard nothing. Not content with stealing my bikini, I had my phone stolen. I had left it on my bedside table (along with my brand new watch, designer purse, and my bfs psp and wallet were on his side) on the last day when we went to sunbathe and when I came back to pack it had gone. I packed/unpacked and turned the room upside down but never found it. We reported this again to reception and the scottish lady told me if the cleaner found it she would hand it in (she is not going to "find it" in my room!) and she was generally not very helpful and didn't really want to acuse her staff of it when I didn't take it out my hotel room once!! All in all, I'd say the hotel and Saint Eulalia were great, and we are thinking about moving there in a few years but I would definately say look after your belongings!"

Holiday details

  • Travel date: 7th August 2007

Hotel Tres Torres, fantastic!

5
Brilliant
by
Reviewed 27th October 2012

"We stayed at this hotel on 20th July 2007 for 10 days. My husband, daughter 15 and her friend and our daughter aged 4. The hotel was very nice, clean, the staff were very friendly and the food was absolutely gorgeous - the menu changed daily. If I was to critisize the pool area is small but you could normally get a sunbed. The room 210 with sea view was fantastic. The maids were very friendly and came in every day. The location is great near the harbour and the promenade is lovely to walk along at night. There are lots of shops, bars, restaurants etc. You really couldn't ask for any more, I would highly recommend this hotel! If you have children there is no childrens club or place where there is a pool table, but outside the hotel there is more than enough."

Holiday details

  • Travel date: 1st August 2007

This hotel is situated opposite the mari...

4
Good
by
Reviewed 30th July 2007

"This hotel is situated opposite the marina in Santa Eulalia. It has five floors, small pool, bar which serves snacks at dinner time, outside seats and sunloungers, restaurant for guests and an indoor lounge. I would recommend this hotel for older travellers and or couples, though families are welcome, there is no fun, or theme hype here-just quiet relaxation with little in the way of activities apart from the three/four nightly singing or dancing cabaret. The rooms are mostly spacious, some of which can accommodate families or extra guests. Most have a balcony, but the views are either of the scrubland and car park at the back(with some noise and smells too from the kitchens),pool and bar area, view of palm trees or if you are really lucky you may get a view of the marina and promenade. These are the best but are not guaranteed even if you ring or write ahead. The rooms are kept immaculately clean and fresh and have an ensuite bathroom. There is a fridge plus mini bar if required, for the fridge there is a charge-a bit strange considering it is a four star hotel’s do not think this is usual practice? The rooms are all painted white and have somewhat faded bed covers and seem like they need a bit of updating, again considering this is four star accommodation. However it does not detract from the overall holiday experience. The food is served in the restaurant, which does become overly cramped when in full capacity, sometimes queues form by the door while a table awaits, but this is not usually for long. The food itself is of very good quality and is mostly varied with tastes catered for everyone usually. Some repeat visitors are given a complimentary bottle of cava with their meals. There are theme evenings when special buffets and elaborate displays are made out of ice sculptures, complimentary liquors, cava or sherry are served. The hotel may be a little older than some around them, but a very warm and genuine welcome is assured, the service is over and above four star. There are many repeat visitors; I can see the attraction of this...the place is quite charming and does strike you as being a bit more traditional than most."

Holiday details

  • Travel date: 30th July 2007

Good location, nice food, only okay rooms

4
Good
by
Reviewed 4th December 2012

"My partner and I visited Ibiza last summer and had a lovely relaxing time. The hotel was very welcoming, with complementary drinks as soon as we arrived. They also had our room ready soon after arrival which was way before check in time. The location was good, right on the marina which was very pretty. Just a short walk from beaches and many restaurants. The food was great - always a huge choice and the service throughout the hotel was brilliant. We did not spend very much time by the pool because it was so small but it was very quite. A lot of the people who stayed at Tres Torres were older couples/ groups. However, there were some younger couples too and I would recommend the area and hotel for anyone looking for a relaxing holiday. The worst thing about the hotel would have to be the loud air con units in the rooms - we don't spend much of our holiday in the hotel room so could put up with it. Would come here again."

Holiday details

  • Travel date: 29th July 2007

Brilliant location

5
Brilliant
by
Reviewed 4th December 2012

"Let's get the negatives out of the way. This is no 4-star hotel. It is 60 years old and has limitations. The rooms have basic furnishings and limited facilities - no tea-making, only english-speaking channel is CNN and air-conditioning goes off after an hour and has to be manually switched on (an inconvenience during the night). The refrigerator is really a mini-bar so is chilled not cold. But that's the room - how important that is, depends on the individual. It didn't bother us at all, but intending visitors should be aware of these limitations. The pool is rather small and there are days (a lot) when there are no spare sun loungers. You'll have to do the towel/sunbed/reservation thing at 7am. There is no space for the hotel to put more beds. So that's the way it will stay. Everything else is brilliant - just like all the reviews say. The important things like the immaculate cleanliness. The small number of staff and every member of the team treating everyone as important individuals. We never once had to give our room number when asking for the key - all staff remembered. Food is of the very highest quality and variety - you won't consider eating out when you stay here. Really. The location has the WoW factor, overlooking the marina. It's at the best end of town, which is quiet, totally litter-free, no cats and dogs roaming around and indeed no mosquitoes, wasps or even flies. As with many marinas, some bars can be a little pricey . Try the Dona Ana - English staff, very friendly, helpful and lunchtime snacks of really good quality. Oh and good prices. Next door has really good entertainment on evenings. The hotel guests seem to be mainly aged 50+......and yes everyone speaks to each other. If you like a smallish hotel where good service, good food, friendliness and cleanliness are important, rather than an ultra-modern room with all the bells-and-whistles, you should stay here. You will NOT be disappointed."

Holiday details

  • Travel date: 13th July 2007

We visited the hotel in the summer of 20...

4
Good
by
Reviewed 9th July 2007

"We visited the hotel in the summer of 2006, on arrival Felix and another member of staff kindly helped us to take our luggage to our room. One disappointment, the pool wasn’t open early enough for an early morning swim, also the drinks were highly over priced also the food at lunch time. The location of the hotel was very good as it was only a 5 minute walk to most bars. Our favourite bar in the hotel was the mirage, we went here every night for two weeks and never got bored. The Lionel Richie tribute singer was absolutely amazing he is returning again this summer."

Holiday details

  • Travel date: 9th July 2007

*Small Relaxing Hotel * Perfect Location

4
Good
by
Reviewed 23rd October 2012

"My Husband and I have just returned from a 5 day break at this Hotel. We are both in our 30's and we were almost the youngest there! But I loved this Hotel. It is perfect with everything on the doorstep, so you can decide if you want peace & quiet or something a little up tempo! The Beach is really only 5-10 mins away - and its lovely. Personally one of the things I loved about the Hotel was its old charm, yes it's not super modern, but it clean and well cared for, and the staff are all super friendly, and it makes a difference from all the other super size hussle and bussle hotels in Spain at the moment. The Food was lovely, not stacks of choice but everything perfectly cooked, and I found it lovely (even being a vegetarian), my husband loved it, plenty of fish, and fresh produce. The down side for us was the Hotel Bar was a little expensive for drinks, so we headed out to the Harbour which has lots of bars and restaurants, and its reasonable; The Mirage bar is very expensive, nearly double compared to the Bar next door, Bar Donna Anna, which is English run, and all the staff are friendly and the drinks are loads cheaper - the food is good too! There are other trendy bars, like Liquid etc.. which have lovely views across the Harbour. Back to the Hotel, yes the pool area is quite small, but again its in contrast to the Hotel which is quite small, but we never had a problem getting a bed, and every two beds had their own Parasol. All in all - it was our first holiday without children and it was idealic - peaceful - friendly and good value. Well Recommended. If you do have any problems with your Air Con - ask at Reception they are more than happy to resolve, as all the rooms seem to be on a timed air condition system."

Holiday details

  • Travel date: 2nd July 2007
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