111 Traveller reviews from Holiday Watchdog
"Just returned home after five nights at the Hotel Riviera what a lovely place I did read the reviews before me and mum just go with a opened mind. The hotel is very clean maids came in every day .Pools are clean loads of sunbeds,me and mum went bed and breakfast which was plentiful.Must go to the Old Tavern fab food,live music every night just Jackie is fantastic .Will be defiantly going back next year."
- Travel date: 15th May 2015
Week from Hell
"We stayed at the Hotel from the 13_20 September 2014, if you are over 30 do not consider staying at this Hotel, it was the worst place we have ever stayed in from the poor food, we both got food poisoning on the last night. There are gangs of drunken young men causing havoc around the pool swearing, shouting at each other across the pools, throwing each other in, vomiting. God help if you had young children with you. There are no security around to tell them to behave. At night they run up and down the corridors creaming shouting passing out, all around the hotel there are men collapsed on sofas. Not at any time did any one try to restore order. Also the snacks were unbelievable stale sandwiches in the fridge, or hot dogs they put in the microwave. We paid Â£1000.00 for this nightmare."
- Travel date: 24th September 2014
An enjoyable 10 day break
"Booked this holiday 1 week earlier at our local travel agent came home and checked the reviews and was wishing I had booked a different hotel. Horror stories about rude staff,bad food,cockroaches,weak drinks,noise etc. All I can say is there wasnt one member of staff that was rude to either myself or my wife. But there were a few people who were given their marching orders from Toni in the pool bar,and in my opinion rightly so, you do not walk into a room soaking wet and have water all over a polished tiled floor. The food although not 5 star was ok and plentiful and we found the restuarant staff very obliging and pleasant,the rooms were clean and made up every two days and towels changed.I did find a cockroach in the bath one morning and removed it myself and reported it to reception who sent a member of the cleaning staff who washed the room out within half an hour.If you think you will not get cockroaches in these mediteranian countries then you are delusional. I am a great believer in the saying treat other people as you would like to be treat yourself, and I have to say there were times when I was embarrased to be British because of the disrespectful and abusive behaviour of some of my fellow countrymen,who showed a total disregard to other guests with their foul language. I might add I am no prude I was an engineer for almost 50 years,and a Youth Leader for 25 years nothing shocks me but come on you people show some respect make Britain proud. "
- Travel date: 6th June 2013
place is a joke
"Well what can i say me and 6 friends came and stayed here 31/8/12 till 6/9/12 and just want say the place is not what they advertise, we went all inclusive and the food was pure stinking and when i confronted them about the bad selection the answer i got was there's plenty of restaurants about. the drink the provide for the all inclusive is pure water me and my friends were drinking it for 12 hours a day and it was doing nothing at all for us, best thing i can say about this hotel is the receptionist is hot and really friendly and the bar staff were a good laugh ats about it. the night watch man is a pure c***. also the security in the hotel is **** . we always left are key in hotel at night when going out but 1 night i came home to find that a Scottish dude that wants in my company was able get my key and go into my room without my knowledge!!! on the last day i checked out i got fined for apparently punching in my bathroom door which is nonsense. when i confronted the manager to say it could've been the person that got access to my room without my knowledge he then phoned the police. so which i was then made to pay the fine r end up in a Spanish police station."
- Travel date: 12th September 2012
no entertainment, food was fish, fish, and more fish.
"This hotel is clean but very poor for help ie NO holiday rep about at all. NO courrier when you leave the air port to go to your destenation. i didnt see no entertainment till mid week when the holiday was nearly over. the food was teribble same choice every day and guess what it was FISH. THE ALCOHOL was watered down to death had to drink a swimming pool full befor effect. and not once did i get hung over i wounder why. Its so anoying when you go to a travel agents to pay for a expencive holiday not as if i booked my self on line to get this cheap. i have actually been on holiday and payed cheaper and was not treat like this it was apaulling. "
- Travel date: 25th June 2012
"Having just returned from holiday here i go: Cockroaches in your room Poor food Hotel reception not helpful Bar staff, well one in particular very funny but could be crude Drinks(very weak) well not on the last day, best drink of the weekToni pushing for his tips, to go to Miami again. They love the Germans not the english guests. HEN/STAG PARTIES - Made better entertainment. I think KAT and her 31 Kittens, the SMURFS and CRAIG will agree. hope you all have a good Wedding Day. xx I WOULD RECOMMEND NO CHILDREN AT THIS HOTEL BUT on a positive note, the hotel is situated in a good position and near the beach, the ferry boat, the acqua park, bars and the shops. Howard & Elaine who missed their flight to Luton, please comment on here to let me know how you did finally get home please xx "
- Travel date: 28th May 2012
Hotel Reviera a Disapointment
"Having been to other 3 star hotels that offer AI deals, we did not expect 5 star accomodation,etc., but we did expect at least some thing better than we got.Room was o.k, but we did ask for a sea view, I think this got lost in translation as we got a large TREE view,blocking what would have been a nice pool and sea view. We were given a disabled room with a wet room, which attracted all sorts of wild life that appeared at night. As I am diabetic, we were led to believe that fridges were in all rooms, yes if you hired one at 50 euros.Food was of a poor standard, but entertained us both, as we played a game we called, " what will the chef make for evening meal tonight, from lunches left overs" some days we were right, some days he beat us hands down. During the daytime lunch was the best choice and we enjoyed it. As for daytime snacks, you would expect Burgers, Sandwiches, Hot dogs etc, as it is supposed to a family hotel(Children) nothing on any of the days, just Biscuits and Pastries left out for days.Pool area was the best part of this Hotel, but the pools were very, very cold. Entertainment non exhistant at weekends,only 2 nights during the week and very second rate. Bar staff very rude, the head barman had worked there for years,I think he needs to move on and take the other happy senors with him. Drinks watered down during the day, plastic cups,more ice than drink, if you went back quickly you were called xxxx greedy,Bar shuts at 23.00 hrs prompt. lights off at 23.10 then you are sent from bar area. Room balcony lights not on at night on your return. Area and Hotel rundown. Met some very nice people at the hotel, which was the only good thing about this holiday. Dissapointed that we did not get to see Basil Fawlty on any of the days at the Riviera Hotel. Overall the holiday was supposed to be a cheap break, but we did not expect the Hotel to be as cheap as it was. Hope we do not win the draw of 1st prize of - 1 week stay or the 2nd prize of - 2 weeks stay - only joking ? Would not go back to this hotel will pay more and go back to 5- Star Egypt were they know how to look after guests."
- Travel date: 24th October 2011
"this hotel was really depressing. Food was really poor you got drinks in tiny plastic cups with mountains of ice so you were thirsty all the time and felt dehydrated. if you even asked for the maximum 2 drinks you were called gready and the one bar staff was constantly telling people to f*** off you gready man The restaurant staff were as rude and rarely smiled the only nice people were on the reception where everyone was helpfull.The entertainment was really bad 3 times a week but 1 act repeated with exactly the same material.The pools were freezing and the sunloungers were cracked and had no matresses on them both dangerous and really uncomfortable. Finally the room was cleaned twice but towels and sheets only changed once and the loo roll wasnt topped up at all . Beleive me we are not fussy travellers at all and we know you get what you pay for but i wouldnt come back to this particular hotel if it was free "
- Travel date: 22nd September 2011
clean but poor
"Hotel was clean but food wasnt up to much same choices nearly every day. first time we have been to an all inclusive hotel and there were no proper snacks in between meals ie pizza burgers etc all there was, was a few stale pastries that sat on the bar for hours at a time.You had your drinks served in very small plastic cups all the time couldnt even have a pint unless you paid for it.Entertainment only on 3 nights out of 7 very poor.Bar staff miserable when asked for a decent glass was told you english pay for cheap holiday you get cheap drinks!!! Charming!! Good job the sun shone every day otherwise would have got on the next flight home!!"
- Travel date: 19th September 2011
ignore the bad reviews.. its good
"i have just got back from a week there all inclusive that included transfers flights that cost me 400. i read some bad reviews and wasnt to keen but id aready booked it. however i thought it was very clean for a hotel the food was better than when i went to resteraunts and the drinks was good.. however do not go in the bar wet as they will go a bit mad .. but that was the only thing that happend to me .. no thieves .. no trouble .. i wouldnt recomend it to a family .. but i also wouldnt reccomend ibiza for a family .. if your young and want to have a good time.. enjoy it .. i loved it and am now depressed im home .. im going back twice next year and if it was bad i wouldnt do that"
- Travel date: 18th September 2011
"I checked in at riviera hotel on the 21st July and was staying there with my girlfriend for 1 week. At first sight it looked okay and so did the food. After a few days I was not pleased with the place. Bar staff were not polite in anyway. Food was terrible we ended up eating out at least 4 times and we were all inclusive. It was the morning before we left I noticed my passport was stolen! I ask the receptionist what to do and she was not helpful in anyway what so ever. She did not give a **** in the world as if its happened before. During the week I heard that money form guests rooms have been stolen and many other things. Had to be the maids I thought and the key for our room was just an ordinary key it was not an electronic one. So really anyone could of simply got a key cut and went into our rooms at anytime. I was very lucky to get home a dont know how but thankfully the people at the airport were more helpful than those at the hotel. When i got home i simply wrote to the hotel asking for the managers email address so i could complain, but of course they did not get back so im having to post this which i hope will avoid people from staying in this dump. Overall i loved IBIZA and im going back next year and San Antonio Bay is a great location but this hotel MUST BE AVOIDED AT ALL COSTS."
- Travel date: 12th September 2011
would go back!!
"ive just returned from a week staying at this hotel and i was dreading it before i left due to the previous reviews. However on arrival check in was very quick and rooms are clean and spacey, yes the walls are a little thin but it wasnt that bad!!. The pool area is always clean and all the staff were pleasant. The food was ok however it did get a little boring as there isnt much choice but it is only a 3* hotel. The maids were very nice and i did not get robbed which it appears everyone else to went here did?? i would recoment this hotel for familys as i have been in peak season and there wernt any hen do or stag do's! groups of lads yes but they wernt a problem!! "
- Travel date: 2nd September 2011
Top traveller tips for Hotel Playasol Riviera
"Observe the hotel rules,be respectful and you will have an enjoyable stay."
"basic but clean, great view! "
"There is lots of beatiful places to explore around the island but the hotel could be much better"
"PLEASE AVOID MOBY DICK RESTAURAUNT!"
"the season seems to end earlier than else where."
"Take candles or a lamp and proper glasses, and your own alcoholic drinks with you, for when you return to your room at night, or be prepared..."
"use the most of the all inc bar!"
"sun set at kumharas , sunset strip "
"dont go anywere near it"
"get the small ferry over to San Antonio cafe Mambo to watch the sunset absolutely beautiful "
"If you go down some of the slip roads, there's some excellent lively bars!"
"Friendly staff,less groups of one sex"
"Buses and boats out the bay "
"like yr usual family holiday but a bit stuck in the 80's"
"would probably not go again - not enough for children to do."
"Dont expect to eat and drink at hotel every day "
"Hmmm.......just got drunk - The Booze Cruise is Wicked!!!"
"West End is great for free drinks if you flirt!!"
"San Ans nice and sunny - good nighlife"
"Definatly worth getting water taxi to San An for a night out, or to one of the other great beaches"
Hotel Playasol Riviera is also called
- Hotel Riviera
- Riviera Hotel