32 Traveller reviews from Holiday Watchdog
lack of consideration for clients
"Me and my partner have just had major operations and thought we would go back to the arena Ibiza and they were informed of this and they totally ignored everything and it was a holiday from hell."
- Travel date: 15th May 2015
10 days of bliss
"We are off to the Arenal in two weeks time and we can,t wait this is our fourth time and we love it.I am so pleased to be taking our family with us this time cannot wait for this holiday with my grandsons.The staff at the hotel are amazing nothing is a bother the hotel is spotless and there is a good choice of food that.s why we keep coming back the nightshift receptionist is one of the nicest people ever and the bar staff are so friendly."
- Travel date: 7th July 2014
"Stayed at Arenal hotel in June this year, hotel its self is very good and a good location right on beach. only thing we didn't like was the only entertainment for our age group ( 60-70)was at the hotel and the sister hotel its the same acts in both, maybe good for a week but we stayed for two. we paid extra for a sea view it was lovely but not much sleep as the young ones were very noisy coming past on way back late at night, think front of hotel would have been quieter, "
- Travel date: 16th October 2013
A friendly hotel with good food.
"Just returned yesterday from a one week stay at the Hotel Arenal , found the staff very nice and friendly. the room was clean but dated. we were a family of three and had a room at the back of the hotel, there was some noise through the night from passing traffic and a few drunks but not to cause a problem for us.We enjoyed every meal at the hotel good choice and plenty of it,however could do with more staff n the restaurant as they are very busy.Well worth the money for the holiday. "
- Travel date: 12th August 2012
two weeks in paradise
"just got back yesterday(23-10-10) couldnt find a better hotel anywhere with the views, friendly staff,and position,for a very relaxing time ,if you want to relax and have fun then this hotel is deffinatly a must .it is ideally situated right on the beach,also only a short stroll to be right in the town centre for all those who love shopping ,there is always something to do . a must for everyone is the road train ive never laughed so much in all my life ,the driver should really be on the telly,he really make the 2 hour journey a pleasure and a thrill,we will most deffinatly be booking again......"
- Travel date: 23rd October 2010
"just got back yday from 2weeks at arenal hotel. fantastic food . rooms very clean hotel staff couldnt be friendlier. location as it says right on the beach. 90 degrees every day. entertainment high standard. would def reccommend and go back.. sue and mark from atherton near bolton "
- Travel date: 11th September 2010
"i stayed a this hotel for week with my sister and mum.It was gd spot cas was right nere da beach and from da town n main clubs. the food was ok but not gd to much english food some times the food was not cooked pora, but the staff where nice n helpful the poolside was nice and the rooms where nice it was also gd that we had r owns beds 2 sleep in, i wud go again but i will not b stayin at dis holtel again, alos r rep was rude and unhelpful cas he was eva there but the other rep was always there when he sud b n he was very helpful n was very nice, we booked with thomas cook n we got dealed by 4hours n they where unhelp full on the filght there n back i will not be flyin or bookin wif dem again"
- Travel date: 16th July 2010
"This hotel was great, really safe for young girls!! Not so much a party hotel but the staff are very helpful and the hotel is clean and food is ok! would defo go back! Great location, would recommend to anyone! "
- Travel date: 29th March 2010
"Just returned from a week at this Hotel. After I read some of the other reviews I must admit I was a little worried. I need not have been. Hotel is in a superb position right in the middle of the bay. Rooms are spacious, clean and newly decorated. Food was varied with an enormous selection both at breakfast and dinner.Pool area was large with plenty of sun beds but what I liked most was the terrace at the front overlooking the beach.There were lots of sunbeds and just through the door we could cool down in the indoor pool.Across the prom was the beach, not the best beach in the world but it has everything you need. Staff were helpful and friendly and always had time for a chat. All in all a great Hotel and for a three star everything was far above that rating. I will be returning again to San Antonio Bay and I would not hesitate to book again into the Arenal. "
- Travel date: 24th June 2009
came back on sunday its the 3rd year on ...
"came back on sunday its the 3rd year on the trot at this hotel im sorry to say it will be the last the hotel needs up dateing also the food is not very good its even worse in the snack bar the wife ate a prawn sandwich from there and had a really bad stomach the entertainment was exactly the same as last year which was crap we went on a trip to ibiza town by night which was a laugh but the tour guide got on the coach at midnight when we was due to leave done the head count and got off we was on our own with the spanish driver we had a sea view room which had great views but very noisy at night we was not prepared to pay 6 euros for the air con the whole place was very expensive so take loads with you "
- Travel date: 26th August 2008
Best hotel ive ever been in ibiza, and i...
"Best hotel ive ever been in ibiza, and ive been to over 5. The rooms were spotlessy clean and quite spacious compared to other hotels i've stayed in. Very big pool area outside, although the pool was quite deep, there was also a little one and another one inside, to cool off in as that one was cold. The hotel arenal is situated right on the beach very near the nightlife. But not too close to hear the music, every night you would get at 6am the clubbers heading home, but you got use to it. If youve got a sea view you may not get to sleep, as it is very very loud, and some people had to be moved because they could not stand the noise. I was a bit worried after reading some of the reviews, but the food was very nice, they even got a french chef in one night to do crepes. The pool is not in the shade till about 4 or 5 oclock when the sun starts to move over the hotel. The staff were very nice, especially the young man on recpetion, the deutsh lady on reception, and lucho the entertainer. My daughter stepped on a piece of glass around the pool, and the cleaners cleaned that away in a matter of seconds, and the young man at reception treated my daughter, as he was qualified in first aid. I would only not give this hotel a 10 because, there is no music round the pool, and the hotel is not air conditioned through out the hotel. The hotel itself is really friendly, and has all sorts of diffrent people in there, for example you got some young clubbers in there but they were out all the time so you couldnt hear them. There was some old couples and lots of famlys with teenagers. Overall i dont know how anybody can give this hotel less then 9, its the most friendliest,cleanest,nicest hotel i'ver ever been in. And to anybody whoose going there, you will have an amazing time. It was so good, im going to book again next year. Happy Hols!"
- Travel date: 16th August 2008
dated...horrible place...got blue moulde...
"dated...horrible place...got blue moulded bread first morning then ate a peach and it was full of fly larve ( small maggots).... hence never ate all week there.. my son was sick and i asked the cleaner could i have another bed sheet...and was told no as they were to last 3 days!!!! air conditioning had to pay 6 euros per day to get this extra....pool very dirty as pine needles fall in pool all day.....only about 15 loungers as well....very dated place would not advise anyone to stay here"
- Travel date: 14th August 2008
Top traveller tips for Hotel Arenal
"air con 'clean working toilet' more than one lift'hotter food'helpful staff'would like tv in room'have a thomas cook rep not go missing for ..."
"different entertainmenin second week"
"Good hotel for young couples"
"a must for couples and singles"
"central for everything fantatic"
"dis holte iz gd as not far from places 2 get pissed up lol"
"Just a walk into san antonio to people watch was amazing"
"Lots of good bars. You can have as crazy a time as you like. But also lots of laid back bars."
Hotel Arenal is also called
- El Arenal Hotel
- arenal hotel
- hotel arenal ibiza