Hotel Spa Porta Maris & Suites del Mar

Pz Puerta del Mar 3-5, 03002 Alicante Spain
4 star hotel

Reviews summary

4
Good
( 1553 reviews)
Brilliant
558
Good
641
Average
238
Poor
73
Awful
43
 

11 Traveller reviews from Holiday Watchdog

renovating

4
Good
by
Reviewed Thu 20th of December 2012

"It has been at least a year since my last stay. Renovations are underway with some walls and floors in process. I think the sign said they are converting rooms into suites. But I did not experience any noise problems between the hours I was in the hotel 10pm-9am.

Front desk staff still uneven. Good attitude, but sometimes requests go unfulfilled. Once I asked in advance to have a taxi for us promptly at 10am, but when we came to the desk at 10 no call had been made, so we were late. Glad they did call ahead for my 5am taxi to airport.

Room still clean and adequate. Breakfast still good, just don't keep hot water for tea. Always have to ask."

Holiday details

  • Travel date: Mon 16th of July 2007

Ideal location

5
Brilliant
by
Reviewed Thu 20th of December 2012

"The hotel is ideally located in the yacht filled marina of Alicante, central for restaurants and shops. Reception lobby was modern and fresh and it was clear that the hotel had recently been refurbished, offering free Wi-fi.

The room was large and comfortable with all amenities including: safe, mini-bar, plasma TV, sea view balcony, chargeable wireless (but free in lobby) and large bathroom.

The indoor (with sliding roof in Summer) pool area is an added plus, but with a beautiful public beach adjacent we didn’t use it.

Breakfast was excellent with a great choice of buffet food (the hot food was ‘hidden’ in an adjoining room, so don’t miss it like we did the first day!).

Take the C-6 bus from Alicante airport (bus stop No. 30), which drops you right at the marina adjacent to the hotel for 1 Euro each.

In summary, a perfectly located reasonable quality, clean and comfortable hotel."

Holiday details

  • Travel date: Fri 22nd of June 2007

Fantastic Value, Great Views

5
Brilliant
by
Reviewed Tue 25th of December 2012

"This hotel was AMAZING! It's a luxury hotel without the priciness of its next door neighbor. The free breakfast was top quality. The room had an incredible view of the beach, and was centrally located.

I loved how environmentally friendly the hotel was. If the US worked this hard to conserve energy and water we'd all be better off.

The spa was great. We never found the pool, but the beach was pretty fantastic.

Worth every penny."

Holiday details

  • Travel date: Tue 16th of January 2007

Average

2
Poor
by
Reviewed Thu 11th of October 2012

"Stayed here for a couple of days during our stay in the Alicante area. Entrance to the hotel is via an escalator. If you have a pushchair (like us) or are disabled you have go the underhotel car park and press a buzzer to get access to the lift upto the ground floor of the hotel.

Asked for cot on reserving the room and re-iterated this on arrival. Went out during the day, came back and still not cot. Asked once again, the cot finally arrived.

Booked on a bed and breakfast basis. Was told by receptionist that there was no extra charge for our three and a half year old.."as they don't eat that much". During breakfast a waiter brought over a bill for my child. I queried this with reception and was told that this was standard practice and that I had been misinformed by the other receptionist.

Breakfast time was chaotic. If you arrived early enough you got a table, otherwise you had to wait around for a table to come free. The breakfast area is far too small for the capacity of the hotel.

The room was clean and of an adequate size. It came with a mini-bar. You get a small balcony with a view if the sea or the marina bars. The walls are thin as you can hear your neighbours. When the hotel is hosting an evening disco you can hear it in your room.

You need to get a voucher to use the pool. The good thing is you can borrow their towels and gown. All other spa facilities are chargeable.

The best thing about this hotel is that it is literally a 2 minute walk to the beach or the city."

Holiday details

  • Travel date: Sun 17th of September 2006

excellent location

5
Brilliant
by
Reviewed Wed 24th of October 2012

"First time we've been to Alicante, found the hotel through the web.
My wife's criteria for a hotel is that it must be walking distance to a sandy beach amd also restaurants and night life. The Porta Maris is right by the beach and opposite the bars etc of the marina so this ticked all the boxes!

The hotel we found spotlessly clean, the room and the public areas. The staff were excellent, not all spoke English but this did not cause us any problem, they were all happy to help with whatever your request was. Breakfast was a good choice of hot and cold although around 10am at it's peak there were queues forming.

The attached spa we didn't try out, although I did pay a visit to the gym which was spacious and fairly well equipped. Make sure you wear trainers or risk getting thrown out!

Tip: Marina bars and restaurants are quite pricy and service was indifferent so best to cross the road and head into the town centre, better service and cheaper!"

Holiday details

  • Travel date: Sat 2nd of September 2006

Great location

3
Average
by
Reviewed Sat 22nd of December 2012

"Booked this hotel on Hotels.com,orignally booked a standard room with sea view and rang the hotel to confirm this request,but when we arrived they claimed not to to have recievd this so we had a battle trying to get a room with a seaview!!!.They offered us a room on the first floor with view but then in the same breath offered us an uprade to a suite for an extra 25 euros a night.The only difference between a suite and a standard is suites have double beds standards dont with two singles you have to push together.The views are pretty crap as the balconys are tiny and face one way only, like a pyramid shape with one line of vision,typical of an hotel built in the seventies.However the room was nice very clean and done out to a good standard,great AC,power shower,and queen size bed.The maids will clean it every day even if you leave the room late theres always a housekeeper on duty.The breakfast was average typically continental,seating looking over a great view of the beach and sea.Reception staff were ok,not much smiling but dealt with most things adequately even if there manner needed improving probaly just a spanish thing

The hotel had a great location across from the Marina with its great bars and restuarants.Gets a bit noisy in the evenings and late into the night as the bars turn into late night discos so if you are sensitive to noise don't stay on this side of the hotel.Alicante old town is just a short walk away and is small and compact so easy to explore,(someone compared it to a miny Barcelona i would say tiny would better describe it),but has a great atmosphere with a great choice of bars and restuarants,one bit of advice Spaniards eat late so leave dinner till 9pm onwards to enjoy the atnosphere .Recommend the Alicante peillella if you like rice dishes.

Would'nt reommend the local city beach as it gets very crowed with locals, take a trip out on the tram to San Juan beach stops in Costa Bravo excellent here beautifull beach and mostly quiet.

In all the spa porta maris was Fine with a great location. if you want a miny break i would recommend it for its closeness to the the town and amenities.Its a three star hotel because thats all it deserves the rooms were definitly 3 star plus but thats it.!!! dont be dissapointed to find out otherwise, you could stay in the Amerigo a 5 star in town,or the melina next door a 4 star for a few euros more if you are looking for that bit better."

Holiday details

  • Travel date: Fri 28th of July 2006

nice hotel but not the best

3
Average
by
Reviewed Sat 22nd of December 2012

"The hotel was nice, clean, had good room service ( cleaning is quick and efficient) and provided a very entensive and tasteful breakfast. The rooms were quite fine too. I would say it's ideal for business travellers or families with kids but not really suited for romantic couples or people who are looking for something authentic spanish and special design and style offside the typical large hotel chains.
Also the staff was ok but you could expect more from this category. There is a swimmingpool and fitness center but they have a system with vouchers , so you cannot use both during the same day, which is quite annoying. Also the opening hours of the fitness center weren't really customer friendly. All in all a nice hotel but too big to feel comfortale at home and lacking some special details which would make your stay unforgettable."

Holiday details

  • Travel date: Thu 27th of July 2006

excellent 3 star hotel

5
Brilliant
by
Reviewed Mon 3rd of December 2012

"We had a weekend at the Spa Porta Maris, and we were more than pleased with the accomodation. The rooms are very modern and clean. We had a room overlooking the sea and beach which was great. The breakfast was excellent plenty of choice, cooked and continental, you would be hard pushed not to find something to eat. Beach right next door, and only a short walk into town. We highly recommend this hotel to anyone thinking of having a breakin Alicante."

Holiday details

  • Travel date: Sun 25th of June 2006

HIghly recommend...try it you will not be dissappointed

5
Brilliant
by
Reviewed Mon 3rd of December 2012

"Just got back this minute couldnt wait to tell you all about this one.The minute I walked in the reception I was made very welcome and all the staff were very polite and helpful.The hotel is very clean and modern, food is great and service excellent.The feeling I got was one of relaxation and being pampered.Eventhough I never used the spa which has all possible types of therapy and beauty treatments I still felt pampered.With the location being next to all bars and restaurants and the night life on the marina at the weekend is buzzing I would recommend it for singles(hen parties & stag do's)as there were groups of singles but no made no noise just saw them all dressed to go out, at the same time being next to the beach,marina and all shops I would recommend all types of holiday makers including romantics.Fantastic views and location.Read my reviews on Tryp Alicante and Pyr marbella.Try Alicante you wont be dissappointed I promise."

Holiday details

  • Travel date: Tue 7th of February 2006

Great Hotel, Location and Price!

4
Good
by
Reviewed Tue 16th of October 2012

"I almost don't want to tell anyone how great this hotel is. The location is perfect, the hotel itself is quiet, modern, beyond clean and well appointed. And all this for a very low price."

Holiday details

  • Travel date: Tue 24th of January 2006

After visiting Alicante for the past 5 y...

3
Average
by
Reviewed Thu 3rd of August 2006

"After visiting Alicante for the past 5 years and staying in a variety of Hotels, Melia, Gran Sol, Tryp, we thought we'd try the Spa Maris. I'd always liked the look of it.

On arrival the reception staff we very helpful and the room allocated looked over the pool and sea beyond. A good start. The reception staff told us the facilities at the spa were at our disposal so off we headed. Woops! What they didn’t tell us was that the staff at the spa insist you go back to the hotel and get a ticket, sign in at their reception, take a swim hat, robe and towel and don’t walk around with shoes, trainers or flip flops on.

My husband was given blue plastic bags to put over his sandals. Very fetching! Given that the terrace around the pool left your feet needing a good scrub, you really didn’t want to walk around bare foot. The spa staff were really quite rude. Unfortunately, everyone who tried to use the pool were treated in the same way. Decided not to have a beauty treatment!

Unfortunately, although the service at the actual hotel was very good, we have been put off staying here again and will stick with the Melia (next door) or the Gran Sol."

Holiday details

  • Travel date: Thu 3rd of August 2006

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