10 Traveller reviews from Holiday Watchdog
Vacation hotel, room service issues- Not for Business
"Hi, stayed here 12-17 August. Booked it because it has wi-fi, so I could stay in touch with my business while away... Wi-fi connection is poor, had about 30 minutes connection over the 6 days there. I would not go there again if I wish to connect to the internet. Stayed there with my wife & 5 year old son, in a family room. Swimming pool is great, my son loved it. It has a small pool for kids. a jacuzzi - whirlpool, in which anyone can go, so my son loved that too, and a larger pool. The hotel supplied lounger chairs, towels, and for the younger guests, a free beachball and 'penguins' carry bag. The rooms are spacious, with CNN, a few sport TV channels, the sofa bed springs can hurt after a few days. First night we ordered room-service food, french fries and hot meat - chick, burgers,etc. All arrived cold. Later in the week we ordered room service and it was lovely, came quicker and food was hot when arrived. In fairness, the chef / restaurant staff varied from the set menu for us, which was appreciative and very welcome. Also the hotel has a great deal going with a local Pizza delivery service, the menu is in the room - and by ringing reception, and giving them the order, your order is phoned through by the hotel, PLUS your room number is given, the pizza delivery company delivers straight to your hotel room - great. Menu also has wedges, chicken wings, kebabs, etc... 4th day our swipe card key for the room, stopped working - the manager at the front desk checked our key and a master key on our door - and could not get either to work... it seems the battery in the lock was low... Manager said she would get someone to check the locks straight away. She took our keys to replace them. managed to open the door to the room, so that we could get in. We waitied in our room, but we never heard from her again, and no one was sent to the room. I went to the reception later that day, and retrieved one key. It worked occasionally. We were leaving the following day, so this lasted until then. I couldn't be bothered waiting further or arranging anohter key. Most of the main staff have good english, such as in the restaurant /bar and reception. Location - walking distance to the Tram which goes directly to Alicante shore, which is superb. The hotel is about 3/4 mile walk to the Playa San Juan beach - one of the top 3 attractions in Alicante. Once there it was great. Nearby (15 minutes walk) is also a market area, with restaurants, large supermarket and kids rides. But note, many of these are closed during the day, and only get going from 8pm. this includes indoor playgrounds for kids - which are closed during the day - i think the idea is - you leave your kids there while you go and eat. We hired a car, and found 2 large shopping centres - Grand Via (Carrefour) and another with Auchan - can't remember the name. Overall - a good hotel for a vacation - forget it if you want to do any business from it. Depite a few hiccups with cold food room service, no room key for our last day, the hotel was good."
- Travel date: 23rd August 2007
Nice hotel, ideal for short break
"My partner and I stayed here for 2 nights in July 07. The other reviews are not wrong when they say the hotel is difficult to find, once passed the hospital follow the signs to San Juan beach then when you see Macdonalds on your left the hotel is more or less at the end of the road on your right. The hotel was very clean and the staff where friendly and helpful. The room was fairly small but fine for 2 nights and we over looked the pool. We paid for the buffet breakfast and I thought it was well worth the 11 euro's. There is some construction work taking place on a building next door to the hotel but we didn't really notice the noise. We caught the number 21 bus from outside the hotel to Campello, it takes around 20 minutes and is full of Spanish Bars and restautrants (and the odd Italian) overlooking the beach. Taxi's are not common here so make note of the last bus back to the hotel! We also visited the Marina and city of Alicante and a taxi from the hotel was 12 euro's. A would recommend the hotel for a short break but would prefer a different location if I was staying longer as the nightlife was a bit too relaxed for me."
- Travel date: 17th July 2007
Great short break
"We visited Alicante the last w/e in May 2007. I booked the Holiday Inn due to it's established name and brand and it did not disappoint. Friendly accomodating staff, good food and good clean air conditioned rooms. Location could be better but not a reason not to go back. The area was VERY quiet but largely due to it being pre-season. Outside of the hotel and in Alicante in general you can expect the language barrier to be an issue - much to our surprise. It helps to have some Spanish phrases. Tips: Walk out main gate of hotel and turn left. Stay straight & 10 mins later you're on the beach. Beach was perfect, as good as it gets. The marina is a ten minute taxi ride (anywhere between â¬10 - â¬13) which is where you need to be for the good restaturaunts. The no. 21 bus is a cheaper alternative @ â¬ 1 and the bus stop is DIRECTLY outside the hotel. Ask to go to "Puerto Del Mer" (Marina) Overall a great affordable break and I would recommend. HBW & B Ireland"
- Travel date: 31st May 2007
"Recently returned from a 6 night say at The Holiday Inn Playa de San Juan. Before booking I checked previous reviews which seemed to indicate this would be a good choice. Thanks to openness of Trip Advisor, it proved to be spot on. Arrival was early evening and the desk staff had everything to hand to ensure a swift check in except that they checked us in to a no smoking room. When they checked on the computer to see if they could switch us they were unable to do so. This proved to be no problem though, as they produced an ashtray and said it would be fine to use the given room as a smoking room !!!!. Room size was above average and very clean as indeed was the bathroom complete with over bath shower. An efficient air conditioning controller provided the opportunity to have the temperature "just right". A small sofa and coffee table along with satellite TV, an in room bar / fridge and a self operating safe completed the room. The only let down (and this is no reflection on this individual hotel) is the lack of tea and coffee facilities in room. Surely it is just not us Brits who like to "get the kettle on" as soon as we get up in the morning. However, coffee was available via room service for around 2 Euros a cup. Not that bad a price, but 2 cups + a tip works out at 5 Euros a time. Do that say 3 times a day for six days and suddenly you are 90 Euros lighter. We found it more economical to buy a kettle (10 Euros) and use the spare coffee sachets I always keep in reserve. The in room bar / fridge was well stocked with the usual beers, colas, spirits, water etc along with nuts and chocolate. Prices, although obviously more expensive than buying in a shop, were probably the cheapest "in room" I have come across. As we had booked the hotels special bed & breakfast rate, and further to earlier reviews, breakfast was eagerly anticipated. We were not to be disappointed. An excellent help yourself buffet choice of fruit juices, cereals, fresh fruit, cold meats, cheeses, pastries, yoghurts and breads were offered, along with a hot selection of scrambled and fried eggs, bacon, usually two types of sausage, "some vegetable type thing" (never did try it to find out what is was) plus mushrooms on a good day. A self operated toaster allowed you to toast the bread of your choice. Along with tea and fresh brewed coffee, was a constant supply of hot water to enable you use the sachets of Nescafe thoughtfully provided for those who do not like their coffee quite as strong as the fleshly brewed. Due to the time of our visit (mid October), the pool area was lightly used, although the temperature certainly brought a few out to sunbathe, but the pool itself was virtually unused for the duration of our stay. However, even during busier times, it is spacious enough never to be overcrowded. As with everything else at the hotel, the area was clean and well maintained. Earlier reviews indicated the hotel was some way out of Alicante, which indeed it is, but depending what you are looking for, we found it to be in an ideal location. Being in a respectable residential area it was certainly quiet with little or no risk of ânoiseâ from near by bars or discos, simply because there are no nearby bars or discos. Never the less, a ten minute walk takes you to the main shopping / restaurant area of San Juan and a similar time takes you to the beach. Tipâ¦..do not go out of the hotel by the main vehicle entrance / exit. When you come out of the front door hotel, head to the wall opposite in the car park. Here you will find a gate which is operated by your room key card. The gate is at right angles to the wall and is not easily spotted. Turn right at the bottom of the steps and take the second on your left for the main shopping / restaurant street, or continue straight ahead for the beach. Getting to Alicante is very easy. Again leave the hotel by the gate as mentioned above and cross the road and the number 21 bus (every 12 to 20 minutes) stops a few yards up to the road, and takes you into Alicante. You can pay the driver (0.95 Euro flat fare) or as we did, buy a card of ten tickets for 5.50 Euro from the news kiosk where you turn left for the main shopping / restaurant street. Returning from Alicante, the bus stops over the road to the hotel vehicle entrance / exit. We did not use the hotel restaurant for dinner, but other guests we spoke to said their meals were fine. We tended to use an assortment of restaurants in San Juan, and as mentioned by an earlier poster, not many displayed menus in English. One in particular that offered no English was the Restaurante Los Charro which is situated near the top of a side street on the right of the main street. Between ourselves who spoke no Spanish and the staff who spoke no English we managed to order two of the best steaks we have enjoyed in a long time. A Chinese restaurant situated over the road to the Los Charro also provided an excellent meal and we managed to order this from a Chinese girl who spoke no English and what sounded like limited Spanish !!!!. All in all, a hotel I would recommend to anyone who wants to enjoy a relaxing quiet location without the traditional British boozers and fish and chip shops."
- Travel date: 31st October 2006
Playa de san Jaun is a must!
"We stayed at the Holiday Inn at Playa de san Juan in September. This is a nice hotel, with a good, though smallish pool which is usually quiet, good for getting sunbeds. Hotel provides towels for pool area. Avoid the pool lunchtime menu though, over priced and undercooked food. Located in a residential area with lots of surrounding concrete, so a car is recommended. Cool and clean rooms and staff were pleasent enough without being overbearing. Make sure you have good walking legs, as there is plenty of walking to get to nearby amenities. Hotel is a good 10 minute walk to one of the best beaches I've been to. The beach is long, sandy, clean and scattered with nice fish restaurants. Close by are lots of bars, other restaurants and shops. The Frontera bar is excellent, real American feel with a superb choice of whiskys. This is definately a Spanish tourist resort though, not many English accents here, so make sure your Spanish is up to speed, my wife speaks it fluently so restuarant menus weren't a problem. Get to the beach - it's a must!"
- Travel date: 18th September 2006
"We stayed here for a week in July 2006 and found it excellent. It is a fairly modern hotel in good condition ,clean and well maintained. The rooms are large, well equipped and comfortable. There are always at least 2 staff on reception and they are very friendly and helpful. The fairly large pool and surrounding areas are well designed and very clean. The restaurant is actually surprisingly good and good value for an evening meal if you don't feel like going out. Breakfasts are excellent - usually included in the price -with a reasonable selection of cereals, yogurts, cold meats and cheeses, breads, pastries etc as well as bacon, sausage egg etc - and a good selection of freshly prepared fruit - as much as you can eat. It is an easy 10 minute walk to Playa San Juan - the best beach in the Alicante area with excellent facilities. We would certainly use it agaimn and feel happy to recommend it."
- Travel date: 24th July 2006
Very good value
"We just spent a week there over Easter 2005. The standard is good as you would expect from a Holiday Inn. The staff are well-trained and helpful. It's about a 10-minute walk down to the San Juan beach, although the southern end is currently a building site as the promenade (paseo maritimo) is being rebuilt. Further on, you can walk several miles north along the prom as far as El Campello. The swimming pool at the hotel is well laid out and usually quiet. I advise asking for a room on the first floor facing the pool. Outside the hotel is a bus stop for the Number 21 bus which run frequently into Alicante at a standard cost of 90 cent. It takes about 10 minutes. If you don't want to pay the 20-25 euro taxi fare to the airport, there's an airport bus which leaves from outside the Alicante port area (near the Melia Hotel) for just 1 euro. There's a tram that runs north up the coast from Alicante to Denia via San Juan but not very near the hotel."
- Travel date: 31st March 2005
A Very Nice Hotel
"My wife and two girls stayed here for the second time in just over 12 months and I can heartily recommend it. During both stays we had really good rooms. The pool is excellent and the staff very helpful and friendly. Breakfast is great including both cold continental and hot platters. It's close to the Player San Juan, a long clean beach, and a shopping area which includes a supermarket. The area isn't the most beautiful on earth so if you haven't a car - get used to concrete and more concrete. Also; it's a good 10 minute taxi ride into Alicante itself. That said - I wouldn't hesitate from staying here again."
- Travel date: 24th August 2004
new fan of Alicante
"A warm welcome when we arrived, despite being late in the night. Excellent service throughout our stay. Staff very helpful, friendly and attentive. Prices in minibar very reasonable and altogether , prices very good. In a good place for beach and very near many bars, restaurants and shops. A hotel that made our stay in Alicante more memorable. Hard to find? get a taxi right outside airport."
- Travel date: 22nd September 2003
Took some finding !
"First class at Â£99 for three nights. Work going on rebuilding the pool, so lack of facilities but little disruption. Can thoroughly recommend it, but took over an hour finding it as map on web well out of date."
- Travel date: 22nd March 2003
Hotel Port Alicante is also called
- holiday inn alicante
- alicante holiday inn
- alicante province holiday inn