11 Traveller reviews from Holiday Watchdog
"Second time at this hotel and hopefully not the last. From the lovely girls at check in to the very tasty evening meals everything is very good. The owner is particularly kind to my wife who has to have gluten free meals.Throughly recommended."
- Travel date: 31st October 2010
"This place is wonderful!! We were there in Jan for 3 nights, it is extrememely clean, very quiet, and welcoming! The staff and owners really out do themselves, nothing is too much bother. Food in restaurant is lovely. Continental breakfast in adequate. Their is flat screen in every room and get many english speaking television programs. If you are used to North american type hotels, you might find this small, we found it did the job and was very homey. A clock radio would have been nice tho. If driving their website does not tell you which exit to take, make sure you take the Machico SOUTH exit. It is within mins of airport but no airplane noise. Water is within minutes walk, Machico is a nice small village, if you are looking for big noisy clubbing area then this is not the area for you. if like us you want peace and quiet then this place is near heaven. We would certainly recommend this hotel and look forward to staying again."
- Travel date: 25th January 2009
A wonderful hotel
"This hotel is simply the best I have ever stayed in. The staff are wonderful - attentive without being intrusive - and nothing was too much trouble for them. We had a lovely room on the third floor with sea view and large balcony. We could hear the sound of the sea just a couple of minutes' walk away from our room when we had our balcony doors open. Rooms are quietly elegant, with excellent fittings and furniture, cleaned unobtrusively each day with change of towels and linen. The selection at the buffet breakfast was excellent, and all the staff treated us like friends or family. Our hire car was safely parked for us in the underground car park each evening, and brought back to us whenever we wanted it. We heard absolutely no noise from the airport, although it is only about five minutes drive away by road (and an excellent road, at that). Although we had rain during our stay, it was more than made up for by the delightful staff at this superb hotel. It certainly deserves more than three stars, and we will be returning. We couldn't have asked for a better place to stay anywhere in the world."
- Travel date: 14th January 2009
Fantastic, beautiful hotel, exceptional staff and owners, home from home
"Fantastic Hotel, great location based near the beach front and amongst good restaurants, sea and mountain views, the owners and staff were extremely helpful and went the extra mile, the sort of service you would never dream of receiving anywhere, simply fantastic. The hotel is modern, I believe it is only around a year old and has been built/finished to a very high standard, the rooms are a good size with balconies and are very well laid out and comfortable. Also it is in a quiet part of Madeira but is only a short drive/bus trip away from Funchal. The restaurant is great with a friendly atmosphere with locals popping in and out, you hve the choice of dining inside or out, the food is also exceptional, you will not be disappointed with anything here, we are planning a return trip soon. We highly recommend this hotel"
- Travel date: 8th December 2008
The find of the year!!!!
"If you want to feel as if you have found the best deal of the year stay at the White Waters, Machico. Here you are a guest, not just a room number. Small and friendly with the ability to make you feel special. Immaculately designed and furnished rooms, excellent food and friendly staff. What more could you want. You get a lot for the 3 star rating. Nice enough to hang around the facilities all day, their coffee bar, restaurant and roof terrace. In a great part of town surrounded by chic shopping, no cheap tat in Machico. A brilliant alternative to Funchal with a true taste of the island. GO - you'll LOVE IT!"
- Travel date: 28th October 2008
"We stayed here on the last night of our trip to Madeira, because of the location of it to the airport. It was initially hard to find because of the lack of signage, but it turned out to be on the main square, all rooms facing the beach. It was a great, clean contemporary hotel, and all of the rooms are unique so as to catch the sea view. We were warmly welcomed, and treated like family. We wished we could have stayed here the entire trip. When the airport was closed due to a storm on the day we were to depart, and after we had waited there all day, we quickly called the hotel to request another night. We were lucky to have the last room available after a cancellation. The owners went out of their way to wait up for us and offered to make us a sandwich late at night. We ended up staying an additional 2 nights, each night sampling another room because the hotel was pre-booked, so we saw 3 different rooms in total, each different, and each what we called the best one yet! The restaurant/cafe' was wonderful; locals came and went all day for coffee and snacks, and in the evening the restaurant served superb food. Everything was served as if you were family, and the owners took the time to learn our names and our stories. The hotel is small, but one of the nicest experiences weâve had, and we totally recommend it! You can't beat the price either!"
- Travel date: 15th October 2008
Stunning hotel with great service.
"White Waters is a stunningly beautiful, family-run hotel just 5 minutes by taxi from Funchal airport. Our room looked like itâd never had anyone stay there before us (it was spotlessly clean). We were welcomed as if we were old friends, and treated like royalty throughout our stay. Nothing was too much trouble. The air-conditioning was not working during our stay, and when I asked to borrow a fan for the room the owner got in his car and went to an electrical shop, where he bought a top-of-the-range fan for us to use (he was constantly apologising while he was putting it together for us in the lobby). Our small balcony overlooked the sea (stunning views) which was about a one-minute walk away! Bear in mind that Madeira is a volcanic island, and the âpebblesâ on the beach are bigger than henâs eggs! There are wooden pallets on the beach for people to sit on, underneath parasols made from palm leaves. There IS a sandy beach further up the coast, but itâs black sand (and down an incredibly steep hill). Breakfasts were a choice of cereals, bread, meats, cheeses with hot & cold drinks. This was self-service in the hotelâs wonderful bar/restaurant. The bathroom had a bath, shower, bidet, toilet and sink and we were supplied with huge white fluffy towels (and toilet paper). Outside our room was a communal lounge area, with sofas and magazines. The bedroom had a comfy king-size bed! There was plenty of storage space for clothes. There is a separate tea room on site, but we didnât have time to enjoy it (it looked lovely). There is also a souvenir shop in reception, which was very useful. The rooftop terrace offers spectacular views. There are sun-loungers available for those wanting to top up their tan. The only thing I can think of that might be a problem for some travellers is the lack of a computer, however the entire island has Wifi, so if you have your own pc you can surf 24/7. (There didnât seem to be any internet cafÃ©âs in Machico, however there mightâve been in Funchal). I suspect that if anyone was desperate to send an email, the hotel owners would be able to sort out something (Iâve never met people so eager to please before). We had a slight niggle on the Sunday. The receptionist told us that there were regular buses to Funchal and that everything would be open once we got there, however, the buses definitely werenât regular and many places were closed. This led to disappointment (and an expensive taxi back to Machico). If you are thinking of doing things in Madeira, Iâd be inclined to advise that you donât make any grand plans for Sundays. Public transport is fairly useable, and taxis are plentiful, however you may want to hire a car if you want to explore the Island fully. Within a 2 minute walk of White Waters are numerous fantastic restaurants, offering everything from freshly baked pizzas to crispy salads. Shops do tend to close for siesta (1-3pm) but often open late to compensate. Machico doesnât seem to have been struck by tacky tourism, so thereâs a distinct lack of places to buy cheap & nasty junk (a good thing in my opinion). Thereâs lots of tiny lizards running about outside in the morning (before it gets too hot). I loved them but they may not be to everyoneâs liking."
- Travel date: 13th October 2008
Relax and unwind a while at White Waters.
"We have just returned from The White Waters Hotel, Machico. The Hotels location is brilliant, it over looks the central fountain and the main seaside promenade area. Three minutes to the bus stop where regular buses can be caught into Funchall and onwards from there. The cable cars, beautiful gardens, the views, toboggan rides, shopping etc., Then after all that, return to the peaceful town of Machico where you can relax, have a coffee, tea or something stronger and just watch time go by in the cafe-bars or from your balcony in the White Waters. However on occasions, at weekends some young revellers can be heard in the early hours of the morning but the local residents and police continue to improve the mystique of peace,which is Machico. Praise can't be given highly enough to Fatima, Manuel and their Staff. The hotel was managed and kept to very high standards...from the cleanliness of the rooms and communial area's, to the Restaurant and Reception area. From the moment we arrived we were made most welcome and actually felt pampered by everyone. It was our first trip to Madeira and we couldnt imagine a better place to have stayed than White Waters. It was an unforgettable holiday. Thank you to everyone for making our stay special. Alan and June Bonnyrigg Scotland"
- Travel date: 16th September 2008
"We stayed there for 2 weeks in July 2008 and we enjoyed our stay very much. +++ Pluses +++ -nice, new rooms, they really look like on the pics on the website. http://www.whitewaters-madeira.com -Very nice bathroom -very comfortable beds -big balcony -1 min to the beach -very nice personell, especially the owners -underground parking, so you could avoid parking fees. some of the staff would park it for you anytime -HD-TV in the room, good selection of channels in different languages -good food in the restaurant -very nice furniture in the hotel (it really looks like on the pics of the homepage) -good location in Madeira. Machico is not as wasted with Hotels like Funchal, it is very cosy, but you get everywhere fast, since the expressway starts there. It is also close to the only sand beach in Madeira, which is near Ponto Sao Lorenzo -5 minutes to the airport (not much airplane noise though) -unbeatable price - value ratio -Internet access, the owner borrowed me a LAN-cable - nice cafe and bar, it was often frequented by locals. The snacks are good -reception people are very helpful -close to shops -not that many rooms, so you feel treated individually (maybe the word is personally in english, i dont know? ) ---- Negatives ---- - no fridge in the room - breakfast is good, but could have a little more variety - no Pool or other Spa stuff (for me as a guy not really a negative) As said, we were very thankful that we found this nice cosy Hotel, and I would always come back! If you go to Madeira, I cant think of a better place to stay."
- Travel date: 10th August 2008
Probably the friendliest hotel you are likely to find in Madeira
"My boyfriend and I stayed here for six nights at the end of May, after stumbling upon the website, getting a very reasonable quote and deciding that it would be worth a shot even if rumoured to be neighboured with the island's airport. From the moment we arrived, we were made to feel at home and on first impressions were absolutely delighted with our find - the hotel is beautiful. It opened at the start of the year and everything is flawless. Our room was large and kept very clean, the bed so comfortable we found it difficult getting up in the mornings. Even though we didn't use it much, we appreciated having a lovely big balcony, and the bathroom was spacious and beautiful too. White Waters is family run and you rarely meet such genuine, lovely people these days. Nothing was ever too much trouble for these guys and it felt as though we were staying with friends. We rented a car for three of the days on the island and the hotel owner would kindly park it for us at night, and then go and get it for us in the morning. They were always asking how we were doing, how our day had been or how we were enjoying our meal, which I thought was lovely. Speaking of meals, there wasn't really any need to eat anywhere else! The restaurant serves up fantastic meals in the evening, and good food throughout the day too. The coffee was excellent! We did miss having a bit of variety at breakfast time - just cereals, yoghurts, bread, ham, cheese or toast (which we had to ask for) on offer, but this was plenty enough really, it's a small thing to have to complain about. All in all, our stay here was perfect and we were really sad to leave! I'd certainly recommend it and as for the location, Machico is quiet but just fine. You can see planes coming into land but they don't make much noise and didn't bother us once. I'd definately rent a car to enable you to see more of the island, Funchal has the best transport links and is at least half an hour away on the bus."
- Travel date: 20th July 2008
"I stayed at White Waters for 4 days at the end of May - and it was fabulous! This newly decorated boutique hotel overlooks a pretty town square and is without doubt the piece de resistance of the entire area. Our room had gorgeous sunshine streaming in from the large windows and we had a pretty balcony from which we watched the world go by. The restaurant is very popular throughout the day and I know why! Some of the best homemade cakes and coffee I have ever had, and amazing fresh fish - which I ate for lunch and dinner every day.... YUM! The hotel is well run, well designed and feels like you have come home to a friend's house - just lovely!!!"
- Travel date: 14th June 2008
White Waters Hotel is also called
- hotel white waters
- white waters machico