Quinta Jardins do Lago
10 Traveller reviews from Holiday Watchdog
Elegant style in beatiful gardens
"It has it's even has it's long stay resident "Colombo", a huge and friendly tortoise from the Galapagos Islands who celebrates his 50th birthday this year, this small estalagem or hotel is a haven of tranquility. Bedrooms are spacious, attractive and comfortably furnished. There is ample wardrobe and storage space. The only disappointment were the pillows very firm and over filled. Our bathroom was spacious and had twin wash basins and a full sized bath with an efficient shower over. A separate area houses the WC and bidet. Bathrobes and ample toiletries are provided. Hot and cold buffet breakfasts are very good indeed with a wide selection of dishes and excellent breads. Eggs are prepared to order and brought to your table by friendly and efficient staff who also bring tea and coffee. Breakfast can be taken in a most attractive room or on the terrace and, weather permitting, tables are set out in the gardens. There is also a most attractive is the lounge, with its numerous sofas and armchairs and walls are hung with some lovely paintings. There is a well stocked bar in the corner and occasional after-dinner entertainment such as traditional dancing. The evening restaurant, divided into three connecting areas, is likewise most attractive with more lovely paintings adorning the walls. Given that this is a fairly small hotel, the outdoor swimming pool is very large indeed and beautifully clean. There is an abundance of towels and no shortage of sunbeds and shades. Even on the good days when the hotel was almost full and the demand for sunbeds high, there were still several available. Poolside changing and showering facilities are excellent and there is a small gym and a sauna room. Drinks and snacks are available from the poolside restaurant, which also serves lunch. This is a fine hotel with good facilities, high levels of comfort, high standards of housekeeping and excellent staff who are friendly and professional."
- Travel date: 1st October 2007
Wonderful, relaxing and friendly
"We stayed here at the end of June and from the beginning to the end our visit was perfect. The quinta is very professionally run and offers excellent facilities. The rooms are large, comfortable and well equiped with pleasant balcony areas offering views over the beautiful tropical gardens. The hotel has an excellent restaurant with friendly and efficient staff, all the food we ate here was of a very high standard. It would have been nice if the menu had varied a little but other than that it would be difficult to fault. Breakfast is served in a charming breakfast room and can be taken either on the terrace or patio area. Breakfast was of a high standard, always fresh and always replemished. The pool area is delightful and is a great place to relax and unwind. The bar area at the pool offers a varied snack menu with items prepared to order. The pizzas are excellent as is the food of the grill. Columbo the tortoise is very popular with the residents and gets more than his fair share of bananas. A great hotel and highly recommended."
- Travel date: 4th July 2007
"Thank you all, for a very special week, celebrating our Wedding Anniversary, We cannot imagine a more relaxing week, wonderful food, beautiful gardens, friendly welcoming service every where and a superb location and room. We look forward to returning and will recommend to all our Friends this exceptional Quinta. We have enjoyed every minute. W.Young"
- Travel date: 17th May 2007
Peace, perfect peace!
"Standing in about 6 acres of beautiful botanical gardens, which also provide a home for "Colombo", a huge and friendly tortoise from the Galapagos Islands who celebrates his 50th birthday this year, this small estalagem or hotel is a haven of tranquility. Bedrooms are spacious, attractive and comfortably furnished, and well upholstered armchairs add to the comfort when reading indoors or watching television. There is ample wardrobe and storage space. Beds have mattresses which are firm and supportive but might be a bit uncomfortable for anyone who likes to sink into a soft bed. Pillows are dreadful, being overstuffed and solid. Bed linen is changed frequently, but not daily as might be expected of a hotel in this category. There is a well stocked minibar but no tea/coffee-making facilities. Bathrooms are also spacious and have twin wash basins and a full sized bath with an efficient shower over. A separate area houses the WC and bidet, although there is no door between this and the bathroom. Bathrobes and ample toiletries are provided but, surprisingly, hand towels and bath sheets which should have been withdrawn are still in use and on "unlucky days" towels were fairly thin and non-absorbent. Hot and cold buffet breakfasts are very good indeed with a wide selection of dishes and excellent breads. Eggs are prepared to order and brought to your table by friendly and efficient staff who also bring tea and coffee. Breakfast can be taken in a most attractive room or on the terrace and, weather permitting, tables are set out in the gardens. Also most attractive is the lounge, with its numerous sofas and armchairs and walls are hung with some lovely paintings. There is a well stocked bar in the corner and occasional after-dinner entertainment such as traditional dancing. The restaurant, divided into three connecting areas, is likewise most attractive with more lovely paintings adorning the walls. Sadly, in the 2 weeks that we were there, the a la carte menu did not change, and I suspect that there is a long gap between such changes. The food is good, although a little bit on the expensive side when compared with some of the excellent restaurants in town. The menu offers a good selection, but not sufficiently tempting to eat there on 14 consecutive evenings. Given that this is a fairly small hotel, the outdoor swimming pool is very large indeed and beautifully clean. There is an abundance of towels and no shortage of sunbeds and shades. Even on nice sunny days when the hotel was almost full and the demand for sunbeds high, there were still several available. Poolside changing and showering facilities are excellent and there is a small gym and a sauna room. Drinks and snacks are available from the poolside restaurant, which also serves lunch. I wish I had not carted several books with me for poolside reading as the hotel has a really well-stocked library catering for every taste. The 15 minute downhill walk to the centre of Funchal and 20 minutes to the seafront, is not a pleasant one and might even be considered dangerous. In parts the streets are very narrow with cars parked along one side for much of the way and traffic whizzing past at speed. Sometimes there is a footpath on one side, sometimes on the other and sometimes there is none at all. If you are prepared to plan your day around the hotel courtesey bus timetable, which we were not, then this is the safest way to get into town, otherwise a taxi is the answer. I cannot speak for the high season months but, during our stay and with only few exceptions, the guests ranged from mature to elderly and many seemed to be regulars, one of whom was overheard to say "people should not bring children to this hotel"!! In summary, this is a fine hotel with good facilities, high levels of comfort, high standards of housekeeping and excellent staff who are friendly and professional."
- Travel date: 12th May 2007
"We have stayed in this hotel in April 2007 with a 21 month old baby. Our stay was great. Hotel is lovely, with big rooms and huge gardens. Adult swimming pool is beautiful and kids swimming pool very warm which was great for our son. Staff was very helpful and everyone was so friendly. Our son loved running around the gardens - seeing fish, birds, the tortoise Colombo, swans. He also liked the upstairs den. Listening service is brilliant and we were able to have a meal every night. This was the only dissapointment - meals in the restaurant. They were ok, but average - and we have expected something outstanding. Breakfasts were very good though. Apart from that - this is a great hotel for everyone - and definately for families with kids. They have cots, high chairs, bottle warmers, sterilisers, lots of toys in the den. I have never felt that we are not welcome with our son anywhere (as mentioned in some earlier reviews), but granted - we were trying to be a little apart and not disturb other guests too much. If we ever go back to Madeira - we will definately stay in this hotel."
- Travel date: 22nd April 2007
Relaxing and beautiful
"We visited Jardins do Lago during the February half term. The party consisted of me, my two daughters (aged 3 and 6) and my parents. It was our second visit to the hotel and we had a fabulous week - better than our previous trip purely because the weather was so great. Jardins do Lago is beautiful and sedate, with tranquil and spacious green and lush gardens. It has an old-fashioned emphasis on good service and an incredibly solicitous 'customer is always right' approach to its guests. The other clientele were mainly older couples or young families. My two daughters had a ball in the 'Columbo's Den' kids club, largely because there were three other little girls of similar ages in the club at the same time. This meant I had time to sit by the pool for 3 hrs in the morning and read my book in peace and quiet - bliss. Reinalda, the Madeiran lady who runs the kids' club, was fabulous with children and a mine of information about the island. We managed a few trips out and about, although all the girls really wanted to do in the afternoons was splash around in the lovely warm kids' pool with their new friends. However, we did manage to visit the fruit and veg market (very highly recommended), go up in the cable car to Monte, and come down in the baskets - all great fun and suitable for any age. We also did an open-topped bus ride in the freezing cold - not quite so scenic. One evening we had a babysitter and went to vist Quinta Bella Vista - very lovely for dinner but would not have wanted to be staying there with my kids as it was full of priceless antiques! There is a complimentary mini-bus into town 3 times a day although we really enjoyed the 10-mins walk downhill through very traditional Madeiran residential areas. Taxis are amazingly plentiful and cheap when it comes to the return journey. Food at Jardins do Lago was very good - breakfasts were fabulous. We got bored of the kids' teas and went down the road to the local pizza place most evenings - full of friendly locals watching Portuguese soaps at top volume and who all seemed to love children and to speak excellent English. While the girls were in the kids' club, we also visited a gorgeous little cultural centre with a tea house in lovely gardens half-way down the hill into town, just opposite the Quinta das Cruzes. Perfect for morning coffee in the sunshine. I agree with the previous reviewer who mentioned that in-room DVD players would be a huge asset on rainy days. Altogether a fabulous destination for a family break. Can't say I agree with the earlier review saying children should be seen and not heard - all the staff made a huge fuss of my two and were very accommodating. All in all, very highly recommended."
- Travel date: 5th April 2007
Estalagem Jardins do Lago, a tranquil oasis for all
"An excellent hotel, I would agree with most previous reviews. Superb staff, I cant think what more they could have done to make our stay enjoyable. Rooms were large and clean, all with superb views. We had a Premier Suite, pricey but allows escape from the children. I didnt like the rugs, which had a rubber non slip backing as as such smelt a bit rubbery, and made room smell I thought ...so removed them, but the lovely wooden floors were fine! Pool is one of nicest I have seen. Childrens facilities good. I would think better for very young children 1 to 3 say.., not as good for older ones as the atmosphere is rather sedate...but maybe in summer as it is busier so it can cope... baby listening was also excellent, we were happy to go down to dinner knowing they woul;d find us if our baby woke... Gardens beautifull and well maintained What was wrong....The Al la carte menu should change mid week, to give more variety, although the meals were very good. No inroom films or DVD, which would have been nice for the wet days we had. Internet access was great. Really a very good hotel, I would recommend it without."
- Travel date: 30th January 2007
Peace & quiet
"Calm, well run hotel about 15 mins walk from the town on the way down the hill! Hotel runs bus into town on weekdays but not weekends oddly enough. Taxis are only 6 euros-ish from town to hotel if you're a bit heavier/lazier post-dinner. The lovely gardens set this apart from other hotels, also a great view over the town & sea from the balcony. Friendly & helpful staff, restaurant good and all the Werthers Originals you can snaffle at reception! We did a levadas walk with Nature Meetings, the route (and packed lunch) were good but there wasn't much info and virtually no stops for 12km ! Also, you walk through pitch black tunnels with one exceptionally dim torch between 2 people (bump on head to prove it !), tip - take your own torch."
- Travel date: 8th December 2006
Lovely hotel, great staff, but children encouraged but not seen
"I have just returned with my family (wife and 16 month child) from a week at Jardins do Lago. The hotel is very comfortable with a good range of facilities (especially bearing in mind the smaller size of the hotel). The staff are very helpful, attentive and knowledgeable. The childrens' facilities are very extensive. The den on the fourth floor is excellent, as is the nanny. In addition there is an "adventure playground", childrens pool, aviary and a giant tortoise called Colombo. As much as children are very well catered for, there is a feeling that the hotel management would prefer that they are kept out the way. For example, children under 3 are not allowed to use the main pool. The room listening facility was a real benefit and allowed us to enjoy the restaurant and bar in the evening. The food on the a la carte menu was very good, although the menu didn't change. We booked half board (but changed mid week back to B& B), which I wouldn't recommend as they serve the food from the table d'hote menu, which was of a much poorer quality. I would recommend Jardins do Lago on a B&B basis."
- Travel date: 6th December 2006
"This really is an extremely relaxing, pleasant, high-quality hotel. The rooms have character despite being modern. They are large and comfortable. The breakfast buffet is not as extensive as you may find in a massive property but it nevertheless is very enjoyable with a few cereals, lovely breads and rolls, beautifully fresh fruits, yoghourts, meats and cheeses and juices. There is additionally waiter service for eggs of various kinds. The pool is large and partly shaded with plenty of sunbeds and sun umbrellas. The reception staff are amongst the most professional and knowledgeable we have encountered. Full of good advice and bend over backwards to be helpful. The facilities for young children are excellent with much of the top floor devoted to a very well equipped indoor play area. The town centre is reachable on foot in about 15 minutes of steep downhill walk. Taxis back cost about â¬5 including a tip. There is also an occasional shuttle minibus. The things to be aware of which could disappoint some visitors are the sports facilities. The gym has only a few machines and is not air-conditioned. The tennis court does not have a great surface. And if you do plan to play, bring your own racquets and balls as the loan ones are not up to much. That said, I would recommend this hotel to friends without hesitation."
- Travel date: 15th November 2006
Quinta Jardins do Lago is also called
- Estalagem Jardins do Lago Hotel
- quinta jardins do lago funchal
- jardins lago