10 Traveller reviews from Holiday Watchdog
Nice hotel with good service
"Date May 17 - 24 2006 We have spent our holidays in cascais since 1981 and this was the first time at Citadela. The facilities, room, pool, breakfast and a single dinner were absolutely more than OK. We will be back again this year. Sven sandholt A member from Copenhagen Denmark"
- Travel date: 7th August 2006
"This was the fourth time that I had stayed in Cascais and it is a truly charming place. Ive been in numerous places around the globe but none captivated me as much as Cascais did. Great shopping, lovely people, grat climate, beautiful views. It has the lot. If your after a peaceful or romantic stay this is the place to be but if your after a lively holiday they also have some of the trendiest nightclubs around. Forget the Algarve this is the Portugeuse Rivieria! This as well was my second time staying in the Cidadela. It is terrific value for money. All rooms seem to have a great seaview. The staff were extremley pleaseant and helpful and had remembered me from the last time. Breakfast was good. All facillities good. The only downside is although in a good location you have to walk up a hill frm the town. The walk down is lovely weather you go the main way or down the charming elegant back streets which take you through the Cascais 'old town' but on your way home it can be annoying walking back up the hill. Don't let this put you off though. This Hotel in a town where there is five star hotels at every turn around is tremendous value."
- Travel date: 19th June 2006
How about this Hotel
"Hotel is well located. Get off train and just outside the station take 50 cent Cas bus- a small Red Box like vehicle. Bus stops ouside Hotel- its 3 stops from station. The bus goes in a circuit about every 8 minutes Hotel has plenty of rooms but only 5 have double beds, rest are twins! Not ideal honeymoon facility! Breakfast is not good, the coffee should get a prize for being truly awful- better off to walk down road for 50 yards and get it in a local cafe. Road noise at sea side of building is immense. However there were superb sound blocking balcony doors on room. Unfortunately that made the heat rise higher than the air handling system could manage. Nice pool and people. Staff are pretty good. Like other reviewers say it is just a bit tired but for all that provides good centrally located accomodation."
- Travel date: 15th June 2006
Hotel in Decline
"Hotel positives are: view, room size, price. This hotel appears to be on the decline. It must have been very nice in the 1960's, however it has been allowed to deteriorate. Beds are like hammocks. One person in our party was almost skewered on a broken bed spring. Light bulbs were missing. They serve tang at breakfast. Staff seem sullen and unfriendly. The shower water temperature is very difficult to control and is eratic. This hotel is worth saving and it wouldn't take much to do so. One can only hope that the hotel is sold to new management who will restore it."
- Travel date: 9th March 2006
"Just got back from a 10 day stay at the Cidadela. Had a very enjoyable stay the rooms are a little bit dated now but the pool and reception area and restaurant areas are all very good. Found staff in all areas friendly and helpful overall a very enjoyable stay."
- Travel date: 10th October 2005
Citadela, might not stay there again
"The Citadela has 2 good things. The views from the rooms look over the rooftops to the Atlantic Ocean in the distance. The location at the top of the hill is difficult for walking, but the BusCas (public bus) stop is right out front. The bus does a circle around town. You can ride up to the Citadel (fortress) and walk downhill to the water/harbor. It stops by the train station too, if you want to take the train to Lisbon (very easy to do). The bad might outweigh the good. The room decor is old. The toilets make a horrible sound. And the restaurant food (breakfast buffet) doesn't meet the average American's taste. The staff is so-so. Definitely not attentive, but not out and out rude. Price, I don't know, I stayed there as part of a tour group."
- Travel date: 30th March 2004
"Nice hotel & pool. Bit of a trek back up the hill each day from Cascais town centre (if you've got kids) - 10 min walk. Cascais lovely and excellent train service into Lisbon (c 1/2 hr). Would recommend."
- Travel date: 16th November 2003
"Just back from a 3 night stay in the hotel.Great hotel loved it.Thought the singing at the Dinner on the Wednesday was excellent.Great views from my hotel Window.I'd recommend it to anyone!!!!!"
- Travel date: 1st October 2003
An average hotel
"A big hotel placed 10 walking-minutes away from Cascais center, on top of a hill. The hotel has not been renovated for long time (presumably never!).Rooms are big and all with sea view (if you are in a high floor!). The employees are quiet helpfull and friendly. Air Conditioning did not work (the weather was too hot was the answer!!!). Breakfast is rather good. Prices are also good."
- Travel date: 24th August 2003
nice but quiet ,try learn the lingo
"estoril is very quiet cascais is more lively,hotel cidadela is average, hotels in this area are not the newest,staff very unfriendly,ie reception,pool attendants and pool excellant.get the train to lisbon right to the end of the line no need to take metro into city from train terminus as when u walk out the main door theres not alot to see,turn right and follow the tramlines and within minutes lisbons first plaza will hit u ps bring alight jumper for nightimebest of luck paul"
- Travel date: 3rd July 2003
Hotel Cidadela is also called
- Cidadela Hotel
- cidadela hotel cascais