Martinhal Sagres Beach Resort & Hotel
About Martinhal Sagres Beach Resort & Hotel
- high speed internet in room
- swimming pool
- shuttle bus service
- free internet
- bar lounge
- fitness center
- free parking
- wheelchair access
- free wireless internet in room
- air conditioning
- room service
- dry cleaning
- meeting room
- non smoking rooms
- non smoking hotel
- laundry service
- concierge desk
- flatscreen tv
- family rooms
- multilingual staff
- airport transportation
- self serve laundry
- breakfast buffet
- outdoor pool
- conference facilities
- private balcony
- breakfast available
- reduced mobility rooms
- heated pool
- indoor pool
- kids activities
- tennis court
- poolside bar
- kids club
10 Traveller reviews from Holiday Watchdog
Rather special now....will be really special....
"Just got back from a relaxing week at Martinhal .... and our children are already asking to go back! The resort is super cool, on a great beach, and you stay in villas which are fabulously fitted out - hats off to the team that put all this together! Contemporary but comfortable styling, sets it totally apart from other resorts on the Algarve. Our favourite restaurant was down near the beach, with space to chill out on cushions while sipping a pre dinner cocktail. We met some lovely families who all said they would be back, and so will we! Apart from our favourite UK hide out on the South Cornish coast this comes a very close second !"
- Travel date: Mon 12th of July 2010
Building site and Butlins
"All started well and we were initial impressions were favourable. We had booked a beach room and were shown to a nice first floor room. My wife decided she would prefer a ground floor room and within minutes this was accomodated , good start. Things then started to go a bit downhill from there however. In our extensive conversations with the hotel we had specifically requested a peacefull , secluded room as what we wanted was a quiet break , just the two of us , in fact we were staying on our wedding anniversary , a fact the hotel were aware of.
Our room was the nearest one to the pool area , which was where the problems began.
As this was a "soft " opening , most of the facilities were not yet open , this included 4 out of the 5 supposed swimming areas on the complex. So every day our supposedly quiet pool area was invaded by every family on the complex who had no pool at their villa's. Unfortunately this also included their hordes of noisy children. Why do parents think everyone is interested in what their kids are doing and seem to encourage them to make as much noise and disruption as is possible. Some days the disturbance was so bad we had to leave the pool area completely. Also it was so windy on some days you couldn't put anything down without it blowing away.
Other issues we had were with the standard of service which for a supposed 5 star resort was really quite poor. Though friendly enough the staff appeared poorly trained and with no management guidance.
Considering the prices we were being charged for everything we feel a bit let down. There were coffee/tea making facilities in the room but when we requested some milk , we were charged 7.5 euros for a small jug , twice......exhorbitant.
Our walk in shower flooded the whole bathroom , as did the shower over the bath , the sink flooded the draws underneath , one of which housed the hairdryer (note to Martinhal , 'water and electrical items dont mix'. We told reception 3 times about this but it was as bad when we left as it was when we first reported it.
We ate in both of the open restaurants , the As Dunas we were quite disapointed in as they got our order wrong on both occasions and even after my wife sent her meal back she still didn't get what she wanted. The main restaurant was nice , but at those prices so it should be , 130 euro's with no drinks......
The internet access and cable TV worked when it felt like it , when i informed reception i was told they were aware and they were 'working on it'
The "small" amount of work we were told would be ongoing was in fact a full scale building project and it was 'dodge the diggers' every time you drove out. The whole time we were there , there was building work ongoing on all sides of the pool area with workmen leering at the guests , also very noisy.
If this resort aspires to be what it claims , ie 5 star then they have a long way to go as its clearly not a 5 star resort by any means.
As for Sagres , i have never been anywhere so dead in my whole life , there never seemed to be anything going on the whole time we were there. We ate in the'Vila Velha'
most nights which served lovely food at reasonable prices , thank god.
In summary if you like building sites and pool areas that resemble Butlins , then this is the place for you. If you are looking for somewhere quiet and peaceful as we were , then forget it...
We wont be going back in a hurry."
- Travel date: Thu 8th of July 2010
Heaven on earth!
"We have just returned from an incredible short break and space permitting, as they are already busy, will return en famille in August. I have stayed in many of the "top" resorts in the Algarve but this knocks them into a cocked hat. We had a beach view hotel room which was finished and decorated to the highest standards, with everything you would hope to find. Falling asleep at night and waking in the morning to waves on the beach is highly recommended as a de-stresser!
Breakfast on the terrace with perfect fresh menu options was ideal, and we enjoyed tremendous meal experiences in both the informal and main terrace restaurant. I loved the local ingredients and interesting wines, with unobtrusive service. We didnt get time to try the spa (this time!!) but made up for that lazing by the heated pool overlooking the sea sipping a Mojito. Feel I have found the perfect solution for a short break or family holiday - cant wait to return."
- Travel date: Sat 3rd of July 2010
Sadly much room for improvement
"Here we were, going to a long awaited new 5* family friendly hotel, staying in a 'state of the art' contemporary villa yet being invited to use the hotel facilities. An easy journey from the UK with a young family, near-on guaranteed sunshine with a beautiful beach on our door step... how could we have been anything but bustling with anticipation. Sadly we left a little flat. Admittedly we were staying 2 weeks before their 'official opening' so were prepared for some 'finishing touches' as we had been advised by the sales staff prior to our arrival, yet our 3 year old son was delighted to be in the midst of so many diggers. In the hotel's defence, the architecture was stunning with a beautiful reception and idyllic pool setting, and the work that we saw happening over the course of the week was promising to add to the breathtaking setting. The hotel staff were all incredibly friendly but by the same account seemed poorly trained, with little idea of how to provide the 5* service that was being charged. The 2 restaurants served delicious and faultless food - one with a very 'river cafe style' and the other more formal dining, yet sadly the service let both down. It was however as 'child friendly' as promised in terms of food offered and welcome which was a relief with 3 children ranging from 1 - 4 years. Sadly our evening dining was limited as babysitting, whilst incredibly reliable and friendly, was charged at an extortionate 20 euros an hour.
Also if staying in a Mimosa villa, be prepared to drive your car to the hotel pool or beach as it is a large compound and sadly they don't offer the rental of golf-style buggies.
What we also hadn't expected was to stay in a bay that was highly renouned for its windsurfing, which whilst spectacular to watch, meant we had to select our 'camp' by the pool or beach with great care to avoid being in a wind tunnel. On a bad day guests would be seen huddling under their towels and behind windsheets and according to staff June/July/August are nutoriously windy. Sadly this also eliminated 'al fesco' dining at night as it was simply too cold and windy. Apparently May and September are the months to visit.
The beach was beautiful and unspoilt with a couple of great beach bars serving delicious food in a friendly informal setting, paricularly ideal for kids.
In summary, the hotel has all the ingredients to be the perfect holiday destination but sadly doesn't yet quite match up to the 5* rating it is both aiming and charging for. Hopefully with some more staff training and the completion of all aspects, it will be a fabulous resort but sadly one we won't be attempting again in a hurry or recommending to any friends."
- Travel date: Wed 30th of June 2010
Fab & Relaxing
"The service was excellent and the staff attentive. The Hotel appartment we stayed in was clean and very well furnished with a large queen size bed. The wooden style appartment construction looks to be based on Centre Parks type log cabins, only better. The hotel also has a lovely sandy beach just meters away with wind surfing activities (for those that indulge in that sort of thing). There is also a swimming pool area where the staff bring you lovey clean towels everyday to realx under the sun. (the pool is also heated as the Atlantic Ocean can feel cold) The Hotel's two restaurants have great food with good choices. I really couldn't fault anything about this resort, it was all fabulous and 5* all the way."
- Travel date: Thu 17th of June 2010
Europe's finest beach resort indeed!
"Martinhal hotel and resort is absolutely stunning: the hotel staff go out of their way to make sure you are comfortable, the design and facilities are state-of-the-art, the view of the beach and sea from the ocean view rooms very soothing and the beach itself is not over-crowded and perfect for sunbathing!"
- Travel date: Thu 10th of June 2010
Amazing food finally in the West!
"Yes the hotel is wonderful, you would expect it to be with 5* rating, but the real star here is the Portuguese chef Emmanuel Soares who comes from a Michelin background but is enjoying every moment of getting his hands on the local food. Simply a wonderful meal and at â¬49 for the tasting menu, very good value.
We were spoilt and had a frontline beach room, waking up to the Sagres waves is about as restful and 'away from it all' as you can get.
The interiors are, for what is pitching itself as a 'design hotel' very under designed, comfortable, but not 'in your face hotel designer gone mad' style. Thankfully. Very restful and calm and exactly what we wanted for a weekend away from it all. Go now before everyone else discovers it!!!"
- Travel date: Tue 25th of May 2010
A little corner of heaven, and currently at reasonable prices if you don't mind final phase of building work
"Just returned from what turned out to be an extended stay at Martinal due to the ash cloud. We booked a self catering villa rather than the hotel, making the most of the discounted "soft opening" period of this wonderfulresort. However, having been assured that all the building work (ie noise) would be completed before our planned stay, we arrived to find a large and noisy digger at work directy outside our villa and substantial building work still underway in the north east quadrant of the site - with associated noise, heavy traffic, and obstructions round that part of the site. In fairness to the resort, they identified an alternative villa for us well away from the building work within 30 minutes of registering our complaint, and we were re-accommodated in our new villa within 6 hours of that. During the soft opening, not all facilities are avalaible yet, so there are limited servies on site. To compensate, villa residents are allowed to use the hotel pool which is wonderful. I hope I can afford to stay at the hotel when the prices go up to full rate! The setting is stunning, and the beach to die for. It's a nice five min walk along the beach to Sagres town. This corner of the algarve really is a gem - remote, rural, picturesque. The resort is to a very high specification, and if the hotel is anything to go by, it will all be extremly stylish. I look forward to all the other amenities coming on stream later this year (kids clubs, cafe, spa, gym, shop). The staff were all extremely obliging and were fantastic with our children, especially the guys at the pool - thank you! I don't want any criticism about our experience with the building noise to detract from what is a first class resort which I fully intend to revisit in the future. At this stage, if you stick with the hotel or a villa on the south of the site near the beach you will be just fine. However, if you are at all sensitive to there still being extensive work going on on site, then avoid accommodation on the North and East of the site. But in some respects that's why prices are still discounted, so make the most of it whilst you can!"
- Travel date: Mon 17th of May 2010
Excellent service and fantastic location
"We really enjoyed our recent stay here on the resort. We stayed in a villa mimosa rather than at the hotel but we had a good look around the hotel and made the most of their facilities, restaurant etc. More use than we bargained for in fact as we were stuck in Portugal for an additional week due to the volcano.
This is a top class resort (or will be when it is finished). The hotel is very well appointed and the pool was heated and has lovely views. There will be a separate pool for the villas mimosa which looks nice too but was closed while we were there so we were able to use the hotel pool. There are beanbags all around the pool which is a nice touch and our two year old loved them.
The staff were very kind to us and tried to help get us home, looking up trains etc for us. We can't fault the service at all. The hotel was also very reasonable to us as regards our having to stay an extra few days and gave us a significant discount, which they did not have to do. The manager was extremely helpful and friendly about this.
The beach is just below the pool area and is gorgeous, spotless, although can be windy - typical of Sagres. Beach bar Nortada is really worth going to, very friendly owner and staff and good food at reasonable prices. Hotel restaurant is more gourmet but apparently more relaxed places to open soon. They do bar snacks also though around the pool so you can have a bite without moving!
It was very quiet when we were there as the hotel was barely open. When the resort is complete and busy it will be stunning but will also be pricey of course. We didn't pay full rates as we were there at the 'soft opening' and the rates were lower.
I doubt we will be able to return any time soon when the resort is in full swing and the rates at full price. But if you can afford it and prefer to be a little out of the way in the Western Algarve we would certainly recommend Martinhal. It is very well done."
- Travel date: Tue 4th of May 2010
Excellent hotel set in a superb location
"Just opened and what a gem! Probably the best position in the Algarve. Service is impeccable, rooms very clean, excellent food be it in the main or beech restaurant. Breakfast on the terrace overlooking Martinhal bay is wonderful. I canât recommend this hotel enough, a must if you are visiting the Western Algarve."
- Travel date: Sun 2nd of May 2010