Pestana Alvor Praia
14 Traveller reviews from Holiday Watchdog
Originally booked for the 4* sister hote...
"Originally booked for the 4* sister hotel the Delfim but got upgraded to a garden room at the 5* Alvor Praia. The room was immaculate, with maid service two or three times a day. All staff were helpful and efficient but not especially friendly (I think someone has told them that being 5* means they have to be aloof). The food and drink was good but hotel bar prices were 30-50% dearer than the bars in Alvor.
The hotel is in a beautiful cliff-top setting with a lift down to the beach. Guests are given towels for use on the beach or for around the rather chilly hotel pool. Sunbeds on the beach in front of the hotel were free of charge and the beach was beautifully clean, soft sand gently shelving to the sea.
The 5 minute Taxi journey to the centre of Alvor was less than â¬4. There were many restaurants, at which there was a wide range of food available, including plenty of Portuguese dishes. The bars were not so cosmopolitan; the majority specialising in Karaoke, Sky Sports or Irish 'themed' entertainment but nearly all staffed by friendly, multi-lingual Portuguese. I think if we'd travelled in high season, this 'strip' of bars would have been a place to avoid but it was fairly quiet by the second week of October.
The weather was a fairly constant sunny 28c, with a lovely cooling breeze coming from the Atlantic. All in all a fantastically chilled out holiday. I would definitely return to this resort (although not during peak times) and would recommend it for anyone who wants a relaxing beach holiday. "
- Travel date: Fri 26th of October 2007
A nice hotel but not 5 star! Water was o...
"A nice hotel but not 5 star! Water was only left in the rooms on the first night and then after that we had to order it up from room service.
The room was well presented and the bathroom spacious and clean. Our air-conditioning was too low and we had sleepless nights due to the heat- we hate to think what it would be like in the height of summer!
Breakfast was lovely but the waiters could be a bit slow in clearing tables and serving coffee. We didn't eat in the hotel restaurant we preferred to go to the beach huts which served delicious food at a much better price.
Overall I would recommend this hotel but do not expect the service to be 5 star. Alvor itself is lovely and the beaches are pristine."
- Travel date: Wed 13th of June 2007
Theyl will not match an online price. Th...
"Theyl will not match an online price. The bedding was tatty and soiled!
Whilst we were on the veranda having a private moment, the maids decided to enter our room without knocking and begin the turn down service.
I was first terrified then angry and humiliated! The maids just laughed in my face! The Manager neither apologised nor made the staff apologise to us.
We were given a fruit basket that could only be used as decoration, for the fruit was very old and mushy.
The breakfast was some of the best I have ever had. But when the cook made my omelette and it was not cooked properly, I wouldnât eat it. The manager yelled at the poor cook in front of everyone.
I would not recommend this hotel, we will never stay in a hotel that cares so little about their employees or their guests."
- Travel date: Mon 12th of February 2007
You can not fault the location or the fr...
"You can not fault the location or the friendliness of the staff, however, visiting out of season (November) you can see that they do much of the "tarting up" before the start of the summer as some of the paint work needed updating.
The building appears to be built in the 70's, and although fantastic, does need some updating in the less frequented areas.
I don't recall seeing the tennis courts but did see a driving range and deshevled mini-golf range.
The outdoor pool was great and the private beach was fantastic, the food tremendous (although pricey).
Another thing to think about is that if you would like some variety to your nightlife then it's a 15 minute walk into the small town of Alvor - which is no bad thing as you aren't kept awake at night (unless you want to be).
Location - fantastic
Service - great
Value for money - good
Hotel facilities - good
Hotel decor - good
Hotel structure - needs attention."
- Travel date: Sun 12th of November 2006
"My wife, daughter and I stayed here for one week in early August. Overall opinion is that it's a very good hotel (four-star-plus, not five) with superb seaviews, a fantastic, if crowded, beach (it's not private, no matter what the brochures say) with big breakers and nice clear water, and excellent food (it's worth paying the extra for half board (we didn't) as it works out a lot more expensive if you don't). A lot of people complain that the sea water pool is too cold. It is cold but you get used to it and it's great to cool off in the 35C heat.
A few words of advice, though:
1) Rooms advertised as superior seaview are just that - superior seaview. The one we were offered was far too small for the three of us.
2) The cheaper Classic Room (rm 168) we ended up in was much bigger, had a sea view, a large, private patio area and steps down to the gardens that overlook the beach.
3. We arrived at 11am. Rooms are not available till 2pm. We were given the Classic room to rest in because there was a problem with our Super Seaview Room. This room was eventually available at 7pm. Too small so asked to revert to the Classic which they agreed. Office manager was full of apologies and promised things 'in our room' through the holiday. Nothing materialised. If you have a problem at the start, make sure you are compensated immediately."
- Travel date: Sat 26th of August 2006
This is under rated
"I booked this through last minuyte and read all of the Trip Advisors comments, after reading them I was worried about staying here and what I would find! We asked for an upgraded room and received a suite on the 5th floor with fantastic sea views and also a double bed on the balconcy for sunbathing / as fo all of the previous comments made from previous people who stayed is they must be really miserable people as we have had a wonderful time, room is great, location is superb lots of local restaurants to eat any seafood you ant. Staff are very friendly, So we were so pleased with the hotel."
- Travel date: Mon 7th of August 2006
"After a whirlwind trip thru a few countries we landed at the Pestana for a week of relaxation. Overall the hotel was good - clean, a little retro but we were able to get chairs at the beautiful pool and the beach was absolutely stunning...our room was a bit small and unassuming for a 5 star hotel and we had a great view of the parking lot...haha. The breakfast was free and GREAT and the lunch place was also a treat...nice staff, helpful and friendly. We took a cab to Alvor - cute little town, quaint with great seafood and fish - good nightlife..and until we drove to both Lagos and Portomao and realized Alvor was much better...smaller and more "comfortable" ..pretty safe..and again, the beach and water was fantastic...gym sucked so went for a run outside - nice and quiet in the morning but a lot of random stray dogs...really nice people..."
- Travel date: Tue 1st of August 2006
"Booked seaview room, room did have view of sea but better view of large palm trees.
Male receptionist very surly, preferring to answer phone than check us out.
Hotel decor strange mix of antique, oriental and just plain dated.
Our room was on ground floor and rooms on this corridor were being used for some kind of beauty/health treatments. signs posted requesting 'Quiet - treatments in progress',queues of people sitting on chairs waiting outside these rooms, therapists in white coats made me feel like I was in some kind of sanitarium.
Not in easy walking distance to Alvor.
Have stayed in nicer 3/4 star hotels"
- Travel date: Fri 3rd of February 2006
Good... except we had to move to a nearby 4* at their request
"We booked an 11 night stay at the Alvor Praia and the first three days were excellent - rooms clean and reasonably large..pool area excellent and never overcrowded...excellent sea view from spacious balcony...most marvellous breakfasts etc. On the downside, the staff were not too friendly and Alvor was realistically a taxi ride away.
However, on fourth day we were asked to curtail our stay and swap to a lower grade hotel as they had a corporate booking for 360 UK business guests and we were no longer welcome. We were given no option but to move hotels and they had no customer charter to deal with the situation. The alternative hotel was OK and nearer to Alvor, but not what we booked. So, beware...corporate guests are given vast priority over the run of the mill holidaymaker!"
- Travel date: Sat 29th of October 2005
Nice hotel shame about Alvor
"Visited Portugal for the first time Sept 2005 & after reading the reviews of Alvor & Alvor praia hotel went with mixed expectations. My wife & 9 month son & i were looking forward to a nice relaxing break in a quality hotel, upon arrival at the hotel i was pleasently surprized by the standard of decor & lanscaped gardens etc. But was dissapointed with our room.
WE requested & paid for a sea view which we got but we were was located on the first floor so the view wasn't great. But not to be put off, the balcony was a nice size & comftable. The room though was a real let down, poorly decorated & small also the bathroom although completely tiled in marble look tired & smelt! On the plus side the staff were all very helpfull & made us feel welcome expecially on baby son which was nice. We stayed for 14 nights half board and i thought the food was of good quality & variation.
Both the indoor & outdoor pools were nice and hardly used, acces to the beach was excelent via a lift but could not get a sun bed as they were all taken & covered with towels by 9.30 am.
Alvor was a 20/25 min walk from the hotel not ideal unless you want the excersize and once there was really dissapointed, we expected some irish bars but didn't realize just how many there was, also if you need a lilo or comedy themed tee shirt you won't be dissapointed but if your looking for the quaint fishing village you need to explore further into Alvor where you will find further irish themed pubs but also a few local fish restuarants.
In summary i think the hotel was probally the best Alvor had to offer, but Alvor didn't really offer that much. We tried to like the hotel & resort but came away feeling a bit dissapointed.
Would we visit Alvor again? No but sure the Algarve has more to offer."
- Travel date: Mon 19th of September 2005
Good Hotel, Dissapointing room and pool area service
"The Alvor Praia is a very good hotel in a stunning beach location near to the charming fishing village of Alvor on the Algarve. Overall the public areas are decorated in a sophisticated and classy style but the bed room decor is dated and the rooms are small in comparison with its 4* sister hotel The Delphin in the same grounds (but The Delphin is not of the same high quality as the Priah). The sea and garden views from the room however were exceptional and the hotel food very good. The breakfast selection was probably the best we have ever enjoyed and catered for all tastes. Due to the number of extremely good fish restaurants within walking distance we only dined in the hotel once but the selection and quality is exceptional and the prices although higher are not outrageous.On a negative point the pool area is poorly maintained, the tables were sticky and the sunbeds were not washed. We would also expect pool waiter service in a hotel of this quality. This is not available unless you order at the bar and request food or drinks to be brought to you.
Overall we enjoyed our holiday at the Alvor Praia immensly and will probably return to this hotel in future."
- Travel date: Mon 29th of August 2005
Nice hotel, shame about the area
"Stayed at the Pestana Alvor Praia for a week from the 16th of August. The hotel is really pretty nice. The rooms were nicely decorated though the two singles making a double bed was a bit of a pain (we had to ask them to remake the bed so at least it had double sheets/blankets etc). Choccies with the turn down service and the room service all nice enough.
The restaurant areas are pretty dated, and poorly lit making it a bit grim looking in the evenings, the bar area is also a bit dated but was still nice to hang out in of an evening. Food prices I felt were way too much, with a buffet evening meal for two of us, with a half bottle of house wine, coming to 93 euros and the food being this side of crap. Mains in the a la carte sections were over 20 euros each and so any meal under 100 was unlikely. Much better value outside.
Pool area was brill, with enough sun loungers and no hassle finding a nice spot even though we were in peak season. A lift takes you down to a beautiful (if a little crowded) beach. Was nice to see so many Portuguese on their hols as well. An afternoon barbecue set up by the pool was by far the best food in the place, with lots of fish and meat on offer, all cooked well and reasonably priced. Drinks were a bit pricey though. Indoor pool though small was nice to chill in, and a bit heated, and the little fitness room was just right.
Staff on the whole were great, only a couple of miserable gits serving at the barbecue but we just avoided them after the first encounter and they by no means put you off the place. The included brekky was nice enough with the full selection of treats as well as sparkling wine and a guy playing the piano (I liked this, the missus felt it was too much in the morning LOL).
I would definitely go back to the hotel but for one thing, the area surrounding the hotel is just so dull. You have to have a car or get taxis to go anywhere half decent as Alvor is a bit tacky and dull.
So, in all, if you're going to the Algarve, definitely go to the Alvor Praia, I'm just not going to go to the Algave again :o)
- Travel date: Wed 24th of August 2005