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5th Floor

Reviews summary

4
Good
1334 reviews
Brilliant
445
Good
504
Average
218
Poor
96
Awful
71
  • 3 room
  • 2.5 pool
  • 4.5 beach
  • 3.5 service
  • 3.5 value
  • 4 food
  • 4.5 cleanliness
  • 5 location

19 Traveller reviews from Holiday Watchdog

May and October holidays

4
Good
by
Reviewed 30th December 2015

"Hotel in good position in the old town, food was good and plentiful, just make sure u get a good room, one of the times we were there room was good and another time we had to keep curtains closed as sunbeds were directly outside our window and we had no privacy whatsoever with people lying on sunbeds directly outside us and unless u were up really early couldn't get a subbed as they were scarce, other than that had no complaints, would go back if good room was guaranteed if not would give it a miss."

Holiday details

  • Travel date: 27th December 2015
  • 4 Location
  • 4 Beach
  • 2 Room
  • 2 Pool
  • 3 Service
  • 3 Value
  • 4 Food
  • 4 Cleanliness

Depends which room you get.

3
Average
by
Reviewed 20th June 2013

"Our room was on the first floor which is okay as long as you aren't in one of the 4 rooms where we were situated - although you have a sea view this is looking through iron bars similar to being in prison. However the hotel itself is nice, the buffet breakfast was great and the staff are helpful. The swimming pool is a bit of a joke because if there is 3 or 4 people there it is basically full-up, but you are near the beach and there is lift so even though it is a long way down if you aren't very energetic you can get the lift back up. If you want to be sure of a room with a nice view ask to be situated on the front of the hotel above the restaurant."

Holiday details

  • Travel date: 14th June 2013
  • 5 Location
  • 5 Beach
  • 2 Room
  • 2 Pool
  • 5 Service
  • 3 Value
  • 4 Food
  • 5 Cleanliness

12 Days Winter Sun

5
Brilliant
by
Reviewed 21st January 2013

"Never been to Portugal and Albufeira at Christmas time. Selected the Rocamar and arrived on the 19 December and was quickly processed and went to my room. I did ask for a sea view room and I can tell you now that the view is spectacular. The staff were pleasant and the food was well cooked but breakfast could have been warmer. They serve excellent snacks during the day Albufeira was very quiet but that did not matter I thoroughly enjoyed the visit and will definitely go back again"

Holiday details

  • Travel date: 21st January 2013
  • 5 Location
  • 5 Beach
  • 5 Room
  • 4 Pool
  • 4 Service
  • 5 Value
  • 4 Food
  • 5 Cleanliness

The hotel staff leave a lot to be desired .........

2
Poor
by
Reviewed 12th August 2012

"The position of the hotel is perfect, the maid service excellent and the rooms were immaculate. That is where the good ends I am afraid. The reception staff were very rude and unhelpful as was the grumpy man who barked at you for your room number when you went in breakfast. I do not think we got a smile or an pleasant exchange from any staff member when we stayed there. We have been to the Old Town a good few times over the years and this is the first time I could not wait to get back home. Thankfully we had only booked for a week!!!!"

Holiday details

  • Travel date: 9th August 2012
  • 5 Location
  • 4 Beach
  • 2 Room
  • 2 Pool
  • 1 Service
  • 2 Value
  • 3 Food
  • 4 Cleanliness

bed and breakfast

4
Good
by
Reviewed 27th May 2009

"the hotel is in a very good location to the beach by steps or lift its very clean and staff are freindly unfortnatly the breakfast is not only cold its very dissapointing its not up to normal standards we english are use to ive had to buy my breakfast every day at a english bar"

Holiday details

  • Travel date: 26th May 2009

My wife and I decided to get away at the...

5
Brilliant
by
Reviewed 12th May 2008

"My wife and I decided to get away at the last minute for an escape to Eastern Europe. Our friends had been to Krakow last summer and said that it was a hidden gem that we should consider. We went online, to Google of course :-). And typed in Krakow Aparments. Luckily we choose www.krakow-apartments.biz Our apartments was gorgeous, right in the old town and two minutes walk from the main market square. And there last minute discount was great. If you are looking for a romantic getaway to some far flung eastern city then book www.krakow-apartments.biz "

Holiday details

  • Travel date: 12th May 2008

The best points of the Rocamar Hotel is ...

4
Good
by
Reviewed 13th April 2008

"The best points of the Rocamar Hotel is that it is over looking the sea and is just a few minutes walk to the main centre. The hotel is very clean and the staff helpful. The TV has a lot of English programes for you to watch. The down side is that there is no tea making facilities in the rooms. The pool is very small and so is the sun deck. The food was OK but a bit disapointing on the choice of main course. This is best suited for couples and I would consider it not suitable for families as there is nothing going on in the day for the children to do. A good tip for getting around is the local bus service. There are four routes two red and brown route for the old town (red route stops outside the hotel) and blue and green route for the new town. All four routes depart from the main bus station at the same time. The blue route is the longest route. Adults 1.10 euro each on each route when we tryed them out. Because of the value of the pound a euro will not go far! "

Holiday details

  • Travel date: 13th April 2008

Rocomar excellent location, breakfast ba...

4
Good
by
Reviewed 28th February 2008

"Rocomar excellent location, breakfast basic but plenty to go at. Rooms clean and tidy but ensure that you dont choose a room on the pool level as that will become your balcony!!! apart from that good clean safe and modern. The Rocomar is a short walk away down the hill to the old town but also a short hill climb on the return."

Holiday details

  • Travel date: 28th February 2008

LOVED the Rocamar!

5
Brilliant
by
Reviewed 18th December 2012

"Well i was very shocked to here the last review of this hotel as they were there at the same time as me, I have a completly different opinion. The hotel was excellent, the food was good, the rooms were gorgeous and clean (and smell free), and i also found the hotel reception very helpful. I think those people were wrong to write a bad review on here, they should have actually spoken to the hotel itself when they were staying there because i am sure they would have provided some help. Our room had two single beds and we found one of the beds abit uncomfortable and commented to the receptionist, he straight away got us a new bed and carted the old one away. The breakfast was alright, nothing to brag about but it did the job and although caters more for the british it still provided nice coffees, fresh rolls/toast and a selection of cereals. The pool was great but i didn't spend much time there as the beach is so close and absolutly breathtaking. I can't fault this hotel to be honest, i will most definatly be going there again and again and again."

Holiday details

  • Travel date: 15th May 2007

walked away feeling swindled.

1
Awful
by
Reviewed 23rd October 2012

"My husband and I stayed at the Rocamar in May of 2007.Our stay with them started off quite well. Rooms are clean although there is a repugnant smell in the room that requires guests to keep their windows open all the time. The hotel does ask you keep the balcony closed over night. I can't imagine why as if you are anything like me I quite enjoy falling asleep to the sound of the waves crashing to shore. Here is our biggest problem with this property. While on our stay there my husband used our room phone to make 5 calls, each call but one about 1-2 minutes in length the last one close to 5 minutes, to the mobile phone of a person in Faro. As we are from North America and do not know the charges for calls in this area, we asked the front desk how much it was going to be. The boy behind the desk said he was not sure but it was not much more than the basic charge. Thus my husband proceeded to make the calls. When we checked out we were appauled to find out the calls would cost 40 Euro. The manager could not tell me where to find any signage telling a person how to find this information nor would he explain how to find this info out if his own staff was giving wrong info. The manager was rude, arrogant and completely lacking in customer service. In addition, This hotel comes up with arbitrary rules for their guests that simply make no sense. ie/ day one at breakfast we sit at a table of our choice. Day 2 we are told we have to sit a a very specific place. Day 3- we stand confused as there is nobody throwing around orders so we resort to finding a table and hoping we don't get in trouble. My advice- you are going on vacation to relax so save yourselves the headaches this place will give you. GO ELSEWHERE!!!"

Holiday details

  • Travel date: 13th May 2007

Loved it, loved it, loved it!!!

5
Brilliant
by
Reviewed 15th October 2012

"We were there the last week in April for my 25th birthday. We had an absolutely fantastic experience! Rocamar is a beautiful hotel, far better than any of the others we saw on the way and while we were there! We had room 430 (on the 4th floor) its a sea view room, although our balcony was very sheltered so didn't really get any sun, the room was large and airy and right on the corner, so no worry of noisy neighbours either side, and you could hear the waves gently lapping the shore at night - absolute bliss! The pool is less than 1m deep and is more of a dip pool than a swimming pool, and it is freezing due to the constant circulation of water, which is just what you need on a hot day. The view from the 3rd floor deck and pool is out of this world, and every day looks different, Reception is alson on the 3rd floor and bar & restaurant are on the ground floor - it makes sense when you see it! We had a lot of oldies and Dutch (not many Germans??) in our hotel while we were there as they can get it on a package deal. We personally would not recommend this hotel for anyone with small children or buggies etc;- the floors and steps (lots of them are all marble) and there's not really anything for them in this particular hotel, it's also very hilly reception side and surrounding. Going down into the main square is down a slight hill and then steps, but be prepared to walk off your dinner if you forget which way you came down! The streets are cobbled and all up and down little hills, and windy back streets (well lit and safe though), very similar to the Laines in Brighton, where we live (as stated by another reviewer) . Staff were very friendly and accomodating, although make sure you take your accommodation voucher with you when you check in, as you can't without it! Breakfast is more or less the same every day with alternating sausages (well frankfurters) and bacon every other day. Fruit salads, cereal, different breads, boiled, scrambled, and fried eggs, beans, grilled tomatoes etc and the usual cheese & ham, sliced tomato - German style stuff, and about 5 or 6 different types of fruit juice and coffee machine with allsorts and fruit/herbal teas. On the whole very nice, but make sure you're there between 8-10am, they're very strict on the time lines!! Zoomarine is an absolute must!!!!!!!! Taxi from hotel was 9 euros each way (buses are 2 euros each, each way but are hourly so no good if you want to get there nice and early and make the most of it like we did) - Shows are fantastic and are twice a day with approx 15 mins between each one, and a little break around lunch time, and its all worth every penny you pay to get in, you can go around everything, even see where the rescued sealife are in rehab. We paid 45 euros for the pair of us. Food/drinks etc isn't overpriced in there as well. We also did the dolphin interaction while we were there, booked in advance through the hotel @ 140 euros each, again absolutely worth every penny! We were taught all the hand signals for the dolphins to do their tricks, had one on one time, tickled them, kissed them, cuddled them, got pushed along by our feet, round in circles by the hand, and fin pulled - nearly everything the trainers get to do (they even squeeked happy birthday to me!!). We got complimentary towels and flip flops, had about 30mins with the actual dolphins, and photos & dvd are done (cost for dvd and album of 5 photos is 15 euros each, but you can get an album & dvd for 25!). Needless to say we got everything!! We went to the last showing at 3:15 and I recommend the same to anyone else. We were told we could have up to 12 in our group, there turned out to be just the 4 of us as everyone else had gone to the earlier sessions. Little tip, if you want to do the dolphin interaction, book it when you're at Zoomarine for a later date, when you go back, you get in free!! Albufeira itself is nice, people are very friendly, and of course they all want you to eat or drink at there restaurant. Speak to other people while you are there and get recommendations, and take the fliers that are handed to you - the restaurants in the streets coming off of the square have nicer food and much better prices, than the restaurants in the actual central square! Definitely go to Steps Bar (literally on the steps by the tunnel to the beach). I hate going on holiday and seeing English people find the nearest english bar, and won't go to them out of principle, but we went in for a quick drink on the way back to our hotel because of the live music, that was it we were in there every night. Jason & Hayley (bar staff) are brilliant, and Johnny (singer/songwriter/guitarist) is fab, they never forget your face, name, or what drink your having, you even get a few freebies if you get a tab, and Johhny (he's Irish) will try and do any requests you have, you'll be up dancing all night!! Didn't even make it to the strip, and don't feel like we missed out. Don't expect to get too many souveniers, nothing much there. We bought a fridge magnet and sunglasses, not really much else to buy without spending a fortune or buying tat for the sake of it (sand & shells stuck to a plate etc)! All in all an absolutely fab hol, first week away in 2 years due to saving for our wedding next year, and we're trying to go back before the year is out - which says a lot as I don't believe in going to the same place twice when there's so many other places in the world to go! Probably wouldn't recommend going there in peak season either, just before, or just after would be best - you just know it will be one of those places that will get absolutely packed and something will go wrong (similar to somewhere like Tunisia!) Book the taxis etc from the hotel direct, we paid 45 euros from the hotel to the airport as we overslept and missed our transfer to the airport home! Any queries etc, feel free to contact me."

Holiday details

  • Travel date: 30th April 2007

Nice position nice hotel

4
Good
by
Reviewed 12th November 2012

"We stayed at the Rocamar for a week in March 07. We had an enjoyable stay and contrary to other reviewers found the staff diligent and friendly. I would recommend paying the extra to get a sea (& sun) view as the back of the hotel has a road running alongside it and the refuse wagon wakes you up at 3.00 every morning. However on the sea side I wouldn't particularly want a 3rd floor room as you have no balcony and you look out onto the sun-deck and mini swimming pool. We spent a lot of time soaking up the sun on the sun-deck and the views of the beach & sea are lovely. Breakfasts are a buffet and are perfectly fine for all tastes. Albufeira itself is a typical seaside resort a bit "cheap & cheerful" and an air of having seen better days but we found quite a few very nice restaurants & could get a good meal and drinks for 2 for less than 30 euros (£20). They are still improving the resort and part of the eastern end of the town is currently being dug up and made into a pedestrian area. The long sandy beach is what makes Albufeira and we liked it a lot. Go on go on & have a visit. Great for a cheap spring break."

Holiday details

  • Travel date: 28th March 2007
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Hotels near Rocamar Exclusive Hotel & Spa

Top traveller tips for Rocamar Exclusive Hotel & Spa

  • by Ann johnston

    "Make sure u get a good room"

  • by Flowergirl55

    "Ask for a room on the front above the restaurant."

  • by Alan J

    "Select the seaview option it is well worth the extra cost but select the rooms above the Floor 3"

  • by Sandrag888

    "I would not recommend booking this hotel."

Rocamar Exclusive Hotel & Spa is also called

  • Rocamar Hotel
  • rocamar hotel albufeira
  • hotel rocamar

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