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Reviews summary

3
Average
898 reviews
Brilliant
247
Good
319
Average
165
Poor
83
Awful
84

12 Traveller reviews from Holiday Watchdog

a few years back me and my partner were ...

5
Brilliant
by
Reviewed 29th June 2008

"a few years back me and my partner were skint and wanted a holiday we searched teletext for the cheapest of the cheap and up popped these apartments. the price was £98 per person, inc flights, we had to arrange our own transfers, we hired a car for about £65 for the week. we were expecting a dump for the price we paid but had a pleasant suprize. its a small block of apartments approx 20ish with a private medium size pool. it took approx 2 hours to get checked in and get our keys, the rooms were very clean, very good size with a sun terrace/ balcony on the front and back! we found 1 cockroach on the balcony through out the whole 7 nights. the pool was very clean! the grounds very well maintained. and every one was freindly. the apartments were a very short walk to the famous strip with many bars and restrants. the beach wasnt close, but when you get to it, its like heaven! me and my partner will always remember the place and we,d go as far as saying its our best holiday yet. although bear in mind it was a few years back when we were there. "

Holiday details

  • Travel date: 29th June 2008

clean, very spacious, centrally located, beds uncomfortable

3
Average
by
Reviewed 25th October 2012

"We were booked to stay at the Club Praia Da Oura...locally called the CPO (right on the ocean) but were advised at check in that this complex was fully booked (time shares) and we were being moved to the Oura Praia (sister hotel). The Oura is about 3 blocks up the hill away from ocean. We were somewhat disappointed at first for not being on the ocean but it worked out fine. We did speak to management at the CPO about availability there and they were willing to move us the second day but we decided to stay where we were. It was November and temperatures were warm (mid 20's) but not hot or humid. We walked on the beach every day and sat at the CPO bar and cafes along the way. The Oura is quite nice. The apartments are very spacious and fully equipped. It was very clean....maid service every second day. The beds however are very hard...and not comfortable! There is a grocery store next door which has everything you will need for breakfast and lunch. We ate dinners out. It is very centrally located. Internet available in the hotel lobby...5 euros for 30 minutes. There is only one computer available but I never had to wait to use it. Front desk staff were very helpful and friendly. Overall, this is nice hotel."

Holiday details

  • Travel date: 11th January 2008

Not the best position

2
Poor
by
Reviewed 29th October 2012

"DATE OF STAY: 17.6.07 – 1.7.07 (Weeks 24/25) We stayed at this resort via Club La Costa and hired a car at Faro and drove to the resort. You can pull up right outside of the main reception area, and if you are lucky park here. There are numerous parking spaces off the road here and a small parking area behind specifically for hotel guests. We always managed to find a place. The reception area is quite nice with a large fountain and atrium with white sofas. The check in staff were pleasant, and as we had arrived at 12.30ish we were advised that the room was not ready but the maid would do her best to have it ready by 1.30pm (official check in is 17.00). There is a luggage room for the storage of suitcases. You are given two room keys plus an identification card that allows you to use the facilities of the sister hotel Clube Praia da Oura (CPO) and the Oura View Beach Club. A 100 Euro deposit for breakages is also required on check in and is refunded on departure. All the usual facilities were available here and the exchange rate offered was good (within 1 Euro of the outside bureau de change). Prior to arriving I had requested a quiet room overlooking the pool. Unfortunately, we were given room 217 that overlooked a very busy road. Reception stated that there were no other rooms available and as there was nothing that could be done there and then, so we decided to unpack and get on with it. The apartment was spacious, clean with a large balcony that looked directly on to a very noisy street with no view, other than other apartments, shops, travel agents, bureau de change and a Chinese restaurant. Our thoughts at this time were that it was a lovely apartment but had the worst balcony and position we have ever had and the noise was horrendous even with all the windows & doors closed. After the first sleepless night, I asked at reception if there was any possibility of a room change to a quieter position. As usual there was nothing available and to ask each morning at 10 am. This we did for 6 days but to no avail and in the end gave up as a result of the reception staff’s indifference and we did not want to spoil our holiday . We tried to sit out a couple of times, but it was just too noisy and you couldn’t relax at all. Also there was no sun other than a thin strip in the late afternoon. On stepping into the apartment you came directly into a small hallway where there was a large telephone table with various information sheets and charity envelopes and one to put a tip in for the maid. KITCHEN AREA: Recently refurbished with a good standard of units and plenty of crockery, cutlery, glasses and utensils. New toaster and kettle, a two electric halogen hob unit that did not look as if it had been replaced when the kitchen was refurbished, microwave and large free standing fridge/freezer (both recently upgraded). No complimentary sugar, teabags, coffee sachets or water provided. Table with 4 chairs plus a large storage cabinet. LOUNGE AREA: Good quality furniture, curtains and upholstery, with large bed/settee, free standing armchair, coffee table and side table. Built in unit with shelves and local ornaments. This housed the small portable type T.V. Plenty of storage space, but no hanging space. A cupboard housed the ironing board, iron and general cleaning materials. The resort info sheet states that an iron and board is available at reception, however, I was advised that all apartments have one in the room (dry iron only). BBC 1 was available as well as the usual CNN and BBC news channels. The coffee table and side table were upgraded during our first week, although there was nothing wrong with the ones already there. Air con on the wall – quiet but not that efficient. BEDROOM: Large king sized bed with two side table that had bedside lights on. Small dressing table, with plug and two drawers, stool and large double wardrobe and within a small cabinet with 4 drawers. This also housed the safe. A hotel type table for suitcases. Double patio door that lead out on to the balcony (white PVC table, 3 chairs and clothes dryer). This was the only way to get out to the balcony which was strange. It would have been better off the kitchen area. I did notice that some of the other rooms had two sets of doors leading to the balcony. Again the air con was high on the wall – quiet but not that efficient - adequate for the time of year. BATHROOM: Good quality sanitary ware in white with toilet, bidet, wash basin in a marble vanity unit, bath and shower over bath with curtain, fully tiled. There was a good jet spray and always hot water. The hairdryer was wall mounted and had a blow dry nozzle. The only toiletries supplied were 3 small soap sachets. There were plenty of prints on the walls depicting the architect's impressions of the hotel. They looked really good, but unfortunately not exactly as the final result. MAID SERVICE: Every other day with towel change. Bed linen once a week. POOL TOWELS: Available reception for 5 Euro each. Not many people seemed to have these and they were not very big. SAFE: In room for a charge for 2 weeks 35.70 Euro (non refundable). POOL AREA: Clean but very crowded whilst we were there. The sunbeds were packed together like sardines and you could hear every word the people next to you were saying. Although there was a notice stating ‘no reserving of sunbeds’ this was ignored and by 10 in the morning there was hardly a sunbed to be had. We only sat here for one day as we thought is was very noisy. However, that was our choice and there were plenty of people having a lovely time, especially the children and this is what holidays are for after all. There was a small gym and sauna located on the ground floor. FOR CHILDREN: A small round pool next to the main one. I didn’t notice any separate play area, but there is a good one in CPO. Kid’s Club held twice a day for 2 hour sessions (Barney Bee Club – over 4 yrs only). GROUNDS: None – there are tennis courts adjacent to the car park at the rear of the hotel. There is a bar and restaurant within the hotel (Jackie’s). We did not eat here so cannot comment. There is also a nightclub with entertainment most evenings that is not under the management of the hotel. Very noisy at times with people sitting outside in the foyer and the noise echoed up into the apartments directly overhead. Did not venture in here, so again cannot comment on the food or entertainment. Also plenty of daytime entertainment/activities laid on for those who want it, ranging from water aerobics, ballroom latin dancing, salsa, tennis, Portuguese lessons, darts, ballet dancing, hip hop dancing and the list goes on. Most if not all were laid on at CPO. The area surrounding the aparthotel is busy and commercialised, but well situated for bars, restaurants, shops. There is a very good supermarket just outside that seemed to sell everything you would need, if you wanted to self cater. The fresh bread and pastries were delicious. I only bought basics as we tend to eat out most of the time. There was also a good little shop that sold the usual beach stuff and daily newspapers, plus a good travel shop that a ‘deals of the day’ trips advertised at very good rates. There is also a smaller supermarket in CPO that had most of what you would need. The sun lotion sold here was at least 4/5 Euro cheaper than in the shops in the surrounding area. The hotel is about 5/10 mins from the anglicised notorious ‘Strip’ that is full of noisy bars and restaurants. The locals nicknamed this ‘English Street’! During our stay we had occasional forays into the ‘strip’ but it wasn’t our favourite area, so much of the time we spent in the ‘Old Town’. The one and only meal we did have here was awful. That is not to say that other restaurants were as bad as the one we chose and was probably a bad choice on our part. Having said this there are plenty of bars and restaurants away from this area that offer better value for money. However, it was always busy, so obviously we were in the minority in our dislike. Albufeira Old Town: Plenty of life and there is still areas of authenticity to be found. The square is lovely with cafes, shops, street entertainers and all the usual razzamatazz of a busy resort. Lovely to sit and be entertained over breakfast or coffee and cake. One night we saw a fashion show that showcased Portugal’s finest fashion houses. Didn’t recognise any though, but the atmosphere was good. There is also a ‘bar street’ here as well and in the early evening it is quite pleasant, however after 12.00 it is very different with each bar competing with each other on who can make the most noise. Quite often we had a pre dinner drink listening to a very good couple of guys singing, blues, jazz, and the usual classics – they started about 8.15 and did two stints. We then went for dinner so don’t know when they finished. It’s near the top and close to the main square. It’s a 4 Euro taxi fare each way from the hotel. There is also a little tourist train that runs into town. Reception would book a taxi for 40 cents payable there and then. We hardly ever had to wait more than a few minutes for one to arrive. You could walk down to the taxi rank, via the ‘strip’ or about another one about 5 mins away if you wanted to. To get a taxi home you had to queue at a designated spot sometimes for about 30 mins depending on what time it was. RESTAURANTS WE TRIED: CASA DA FONTE: Close to the beach tunnel in the Old Town, serving Portuguese fare in an outside patio area with a huge lemon tree providing cover and grape vines overhead. Food and wine reasonably priced. Can recommend the chicken Portuguese style. Lovely tender chicken in a sauce with sauté potatoes all cooked in the one dish. It was very popular and if we had to wait we were directed to the separate bar area to have a drink. We never had to wait more than 30 mins for a table. There was entertainment later in the evening with an acoustic guitar player playing all popular tunes that we all know. TRES PALMEIRAS: On the road into the Old Town – if you turned right out of the hotel and kept on walking until you came to a roundabout (after the strip) – about 20 mins. Excellent Portuguese restaurant serving mainly fish but meat as well. Was busy the three times we went and would advise booking (tel: [--]). Booking were only taken up to 8pm and after this you were put on a list. Had a nice little bar for a pre-dinner drink so it wasn’t a big deal if you had to wait. THREE CROWNS: Old Town. Sea view terrace or inside area. Good choice of fish and meat. Nice little bar with a good choice of wines. PAULU’S PIZZERIA: Close to the main reception entrance of Ourapraia. Pasta and pizza only. VIVALDO’S: On the seafront – turn right outside of CPO and it is the last one. Not the cheapest, but you get what you pay for. The staff were very friendly as well and this cannot be said for some of the other café’s along the front. Although we did not go here in the evening as it was quite cold, it looked as if it would be very nice in the peak summer months when it was warmer at night. JOHNNY HOOPER’S SAXAPHONE BISTRO: We were sitting having a coffee in the Old Town Square where Johnny Hooper was playing and taking bookings for his restaurant. He was fantastic and we decided to give it a try. Unfortunately, the evening did not live up to our expectations and the food was mediocre. Johnny only played for about 30 mins and then the rest of the evening it was disco with the same old tired tunes as you get at all the Christmas parties in the UK. If you are in the ‘Old Town’ on a Tuesday or Friday you will get a better show for free. I am sure there are lots more, but we ran out of time. If required the resort offers the following: Buffet breakfast at the daily rate of 5.25 Euros per person per day. Children up to 5 years old is free of charge and from 6 to 12 have 50% discount. Half board at the weekly rate of 112 Euros per person. Children up to 5 years old is free of charge and from 6 to 12 have 50% discount. Booking half board offers free entrance to a party night on Thursdays that includes free buffet and Brazilian show or Portuguese folklore. Breakfast is cheaper outside and there are plenty to choose from. SIGHTSEEING: LAGOS: Have stayed here before and loved it. Still the same with lots of little streets with bars and restaurants, a marina, and long sandy beach. FERRAGUDO: Well worth a visit and is a quaint little fishing village at the mouth of the Arade River, close to Portimao. Had a very good lunch at Sueste on the harbour front. It was quite expensive, as it mainly sold fresh fish, and we realised we only had 60 Euros with us, so we had to settle for the sardines – good value and the cheapest thing on the menu at 9 Euros. They were superb and we each got six, with salad and potatoes. We had the best seats right on the front where we could watch the restaurant launch ferrying the yachting fraternity over for lunch and the fish being cleaned and cooked on the barbecue. VILLAMOURA: Purpose built marina and is Europe’s biggest private resort and caters for the boating set as well as holiday makers, golfers and gamblers. Many different types of eateries, cheap or expensive. Good little town area. PRAIA DA LUZ & PRAIA DE PORT DE MOS: Praia da Luz is a lovely with a large wide beach and seemed quiet when were there compared to Albufeira. Praia de Port de Mos – I was reading an article that said the beach and the sardines in the beach café Antonios were good. We ordered them and they were. Quite a lot of new villas being built here. SILVES: Lovely town with a castle and plenty of good shops and cafes. MONCHIQUE and FOIA: A small market town with a small cobbled area and small square. Not really that much to see here, but is on the way to Foia which is the Algarve’s highest point. Cold when we were there with a café and shop and nothing else. Did not linger and travelled back on the road to Monchique where the roadside café’s are famous for the Piri Piri Chicken. We stopped at the one we went to on our first visit to the Algarve. Lovely and very cheap with a good view down to the coast. Although we did not go this time, the drive down to lighthouse at Cape St Vincent is well worth a trip. This hotel is owned by Petchey Leisure, who also own Clube Praia da Oura and Oura-View Beach Club (formerly Montechoro Beach Club) in the immediate area and you can use the facilities of all three. Oura View Beach Club had a fantastic pool area with slides for the kids and looked very popular with families. It must have been the weeks we requested as the hotel was very busy and fully booked with a large proportion of school age children from Ireland and I am assuming that they had broken up for their school holidays. I would not recommend it for a quiet holiday at the time of our visit, but would definitely recommend it for families with children. The hotel is very clean and there was always general maintenance being carried out around the resort. Three sides of this hotel are facing the road, with one area facing the tennis court and car park. There is an ‘L’ shaped configuration of rooms that overlook the pool and I would guess that these are in the minority. However, I was impressed with the CPO complex, just over the road. Although large, it had lovely gardens areas, with water features and plenty of space for children to play and also had quiet areas to sunbath. The beach below CPO was clean and safe for children and reminded me of Devon and Cornwall only much hotter. Luckily for us on our way down to the beach, we found a quiet patio area with sunbeds (above the bowling green and small café/bar). There was never a problem in getting a sunbed here at any time of the day and this is where we went for the rest of our stay, when not out in the car . There were at least two more quiet patio areas within CPO that we came across but didn’t use. The weather during our stay was hot in the day but got very cool when the sun went down and there was nearly always a brisk wind blowing. A jacket or wrap was definitely required. There wasn’t a problem with mozzies as it was too cold for them. Although I did manage to get 3 bites on the same night – may have just been the dreaded midge. The guests we talked to either own an apartment, came via a high street travel agent or booked direct with Petchey, so not strictly a timeshare resort. There were timeshare touts out and about, however we were only stopped a couple of times and they were always from Petchey. We received a telephone call during our second week from the customer services department asking if everything was OK – as soon as I stated we were not happy with the noise, it went very quiet and she couldn’t get off the phone quick enough. I think that both this resort and CPO are excellent for a family holiday with children but I feel that CPO is in a better position, although there are a number of rooms there that do not have good views and are not very private."

Holiday details

  • Travel date: 4th September 2007

Regular Chill Out

3
Average
by
Reviewed 12th November 2012

"I think it high time to write a report as we have taken advantage of our timeshare week at this hotel for the past decade, or so. We now spend a week early in each November in our top floor studio apartment as a chill out session, reading books and supping the local wine. A perfect location for that process. The room is great for the 2 of us. A curtained frame wall separates the lounge and lounge/kitchen, so it's virtually a one bedroom apartment. It's always cleanly presented and the every other day housekeeping service is perfectly adequate. On the food front, we have variably tried half board at the hotel's restaurant and self catered breakfast with dinner in one of the many restaurants on the main road. Both are excellent and stem from personal choice and budget. The adjacent supermarket is a godsend for in-house drinking of the local wines! So what are the downsides? Timeshare pushing outside the hotel is always there, but is not too persistent. The balcony is cramped for horizontal sunbathing (no loungers) but perfectly adequate for sitting in the sun with a book and glass! In short, a pleasant place for a week's break, but I think we'd go 'stir crazy' if we prolonged it more than a week. The distance from the beach probably precludes taking small children, but the small pool is pretty good."

Holiday details

  • Travel date: 24th August 2007

Not Pleasant

3
Average
by
Reviewed 30th November 2012

"We stayed here with 2 young kids and have to say never again. Stayed in a one bed with a balcony on the top floor. Asked to be changed to a different apt but was not successful even though we explained that it was dangerous. Have to say the apt itself was fine and seemed to be kitted out pretty well.The pool was very crowded and uncomfprtable so could never really relax there. The staff weren't rude but just indifferent. On reflection I think that we chose badly and that the hotel obviously works for most people. As for Albufeira, maybe if we were younger and into foam parties we may have appreciated it more."

Holiday details

  • Travel date: 30th July 2007

Loved the Oura Praia Hotel

5
Brilliant
by
Reviewed 3rd November 2012

"Myself, my husband and 2 children (9, 7) stayed at the Oura Praia in July this year. The hotel itself is magnificent. We stayed in a one bedroomed apartment and it was the biggest and most modern apartment we've ever stayed in. We had loads of space and all the utensils in the kitchen were like new. There was even an iron and ironboard in it, a microwave, big fridge c/w freezer. There was even a starter wash up pack. There was loads of wardrobe space also. The bathroom was spotless. Maid service was every second day with clean towels and linen change twice during the 2 weeks. The pool area was great as it was never too busy. There was a little bit of sunbed hogging alright but you were nearly always guaranteed a sunbed at some stage. The only downside of the pool was that it was absolutely freeeeeezing! My two kids got an ear infection and colds from it. I've never experienced a pool as cold as it, it never warmed up during the day. The entertainment in the hotel was more geared towards the older generation being cabaret almost every night but you did have the use of the facilities in the Club Praia D'Oura which aimed a bit more towards the younger ones. The resort itself is a nice place, lovely restaurants, e.g. La Bamba, Happy House Chinese buffet (across the road from the side entrance to the hotel) and of course Erins Isle at the top of the strip, bars and the usual souvenir shops. There's a brilliant supermarket right next door to the hotel which is extremely convenient and cheap also. Personally I prefer a resort where there's more to do at night than walk around the shops, Montechoro doesn't have anywhere else to walk at night. All in all, we had a fab stay in the Oura Praia Hotel and would definitely recommend this place for a happy holiday."

Holiday details

  • Travel date: 30th July 2007

loved the oura

4
Good
by
Reviewed 3rd November 2012

"im just back from a stay at the oura praia and had a great time we stayed in a studio which was a good size with sleeping area curtained off from the living area so it was like having 2 seperate rooms-the balcony was a full corner balcony so we had sea view from both sides and a balcony door off the bedroom and off the living area - the studio was well equipped with cutlery,dishes, toaster,kettle, washing up liquid, satellite tv with bbc 1 ( great for watchin eastenders!!) and air con the rooms were cleaned and towels changed every 2nd day- during the stay it was my boyfriends birthday - we never mentioned this but the staff must have seen it on his passport which we had to leave at reception on check in as the next day we got a letter through the door from the manager wishing my boyfriend a happy birthday and a voucher for a free bottle of champagne and a birthday cake the staff on reception were ok - some were very helpful - some didnt want to help at all so we had to choose our times carefully to ask a good tip to remember to avoid cardiac hill is to go across the road and cut through the sister accom club praia - take the lift to level 5 and pass through the pool area to get to the beach - on the way back take the lift at the pool to level 9 and follow the signs back to oura praia the apt had an exc location - 10mins walk to the strip and 10mins walk to the beach - 5 mins from the bus stop to zoomarine and vilamoura ( come out of the apts main entrance - cross over the road , red dragon chinese will be opposite and the bus stop to zoomarine is on the side you'll be walking on or cross over for bus to vilamoura) if you want to swim with the dolphins zoomarine is exc but book before you go by e-mail or phone www.zoomarine.com/ - 120 euro to swim plus 20 euro entrance to the park - well worth the price but can be expensive if you want souveneirs of the swim aswell - 25euro for 4 photos and a dvd of the swim overall an exc place to visit and will be back recommend erins isle restaraunt and sunset at montechoro beach club for dinner , la bamba for lunch and icecream and susans in the oura praia for breakfast and sunday carvery"

Holiday details

  • Travel date: 19th June 2007

Quiet and clean

4
Good
by
Reviewed 19th October 2012

"stayed in a one bed apartment, which was a very good size for 3 people. Very clean and comfortable, the complex wasn't overly busy so plenty of room around the pool. A quick stroll to the strip or a taxi ride to the old town. Best of both worlds really. Would definitely consider going back"

Holiday details

  • Travel date: 2nd October 2006

Keep coming back

4
Good
by
Reviewed 12th November 2012

"I love staying at the Oura Praia I returned again this year in June having stayed before in 04 and in its sister property in April of this year. The location is so handy only a short wander into the strip area and a 3 or 4 euro taxi into albufeiras old town area. Beach was 5 or ten mins walk down through the sister hotel. (clube praia da oura) Entertainment in the hotel itself is more geared to an older generation yet the entertainment in the sister property is much more aimed at families. The air conditioning in the hotel is great too. The time sharers can prove to be a hassle but the best thing is just to not entertain them from the beginning and they will leave you alone. Pools are lovely and the facilities are excellent as you not only have access to Oura praia hotel and club praia da oura but also their new addition the oura view beach club hotel. highly recommended"

Holiday details

  • Travel date: 16th September 2006

Great time!!

3
Average
by
Reviewed 30th November 2012

"A bit of a late review for this hotel as we stayed for a week in September 2005 but as there is only one other review I thought I'd add a few comments! We had a taxi transfer pre-booked to the hotel. It turned up on time at the airport and the journey was good. The driver did drop us at the wrong hotel though. We were dropped at the sister hotel on the beach, Club Praira Da Oura. Completely oblivious we tried to check in, only to be told that our hotel was further up the hill. When we did find it we were not disappointed. The staff were friendly and spoke English. The rooms were clean and airy and the one bedroom apartment was a good size. The pool was lovely and the hotel was not too crowded when we went, so sunbed hunting was not a problem. The food seemed good although we only had bed and breakfast and the occasional snack. We did go for the traditional Sunday lunch which was lovely. Done as a carvery, you have to get there early or there is no chance of getting in. Very popular! The beach was no more than a 10 minute walk away through the sister hotel. This was beautiful and again not crowded. The town was within walking distance and we felt safe walking and being there. It was kept clean and the atmosphere was very friendly. There are so many restaurants to choose from and we didn't have a bad meal all week. One particular place on the way to the main town (Sorry, can't remember name) served steaks, etc. on a sizzling skillet and you literally let it cook itself at the table to your taste. This was a brilliant idea and experience! You do have to pre-book though because it was so popular. No real bad points at all. You do get the scratch card touts outside the hotels but if you say "no thanks" they do leave you alone. It is obviously a scam so just be firm with them. Overall we had a great time. The hotel was good, Albufeira was beautiful and we would go back to experience it again."

Holiday details

  • Travel date: 4th May 2006

Oura Praia Hotel

2
Poor
by
Reviewed 1st December 2012

"We arrived on Sunday 23rd October 2005. A family of four, 2 adults and 2 teenagers. The transfer from the airport was about 45 minutes. On arrival at Oura Praia Hotel, the staff in reception were very welcoming and helpful. We had to had over 100Euro in case of any damage. We were not aware of this before we travelled. The apartment was very clean and well presented. Although this standard was not maintained during our one weeks stay. On Monday morning we decided to explore the local area. On stepping out the front door we were stopped by an employee of Club Praia da Oura (CPO), giving away the dreaded 'scratch cards'. And guess what we 'won'! They must think people are stupid! We refused to go to reception at that point, around the corner and we were nabbed by another con-man. Nothing is free in todays world. We walked approx 300yds, and came to the bottom of the 'Montechorro Strip', bars and restaurants. Guess what? We were nabbed again, by the dreaded scratch card scam. It turns out to be con-men selling time-share apartments. During our stay we found it cheaper to use the local tavel agents as they were cheaper than the holiday reps for trips out. The entertainment in the resort at this time of year was mediocre."

Holiday details

  • Travel date: 29th October 2005

The apartments themselves are pleasant a...

1
Awful
by
Reviewed 30th September 2005

"The apartments themselves are pleasant and a fair size considering they are only one bed roomed. The standard of cleanliness however, was appalling and the dishes looked like they had never seen a dishcloth. Me and my friend stayed there for one week only and we were left with no cleaning implements at all. The maid visited only once just to change the towels, we had to buy our own toilet paper! The level of customer service was appalling and we found the owner to be extremely rude & generally unpleasant when we complained. We arranged transfers from the airport and in hindsight I would have chanced a taxi. The driver drove like a maniac and we felt very unsafe for the 40 minute journey. My advice is to avoid this place. We didn’t feel that the level of customer service was within the boundaries of being satisfactory. "

Holiday details

  • Travel date: 30th September 2005

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