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The Hotel Apartamento Balaia Atlantico

Reviews summary

3
Average
844 reviews
Brilliant
157
Good
295
Average
204
Poor
109
Awful
79

20 Traveller reviews from Holiday Watchdog

Microwaved burgers

1
Awful
by
Reviewed 6th May 2009

"We arrived here, a family of 4. We went for a drink in the hotel bar and we were charged 12 euros for 2 drinks, a pint of Sagras and a Vodka and tonic. The barman served a bottle of tonic which was already open and was completley flat. I pulled the barman about this and he apologised saying he had served this to a gentleman previously who had a gin and tonic and then proceeded to get me a new bottle but the fact that they serve you this way is a big no no. The Pool bar is very expensive and the food is awful. 20 Euros for 2x burgers and chips and chicken nuggets and chips. The food was soggy and red hot, I knew instantly this has been microwaved for the sheer heat of the food in the middle took the skin off my mouth. I complained about this and i was advised by staff that the burgers are fried in the morning and put in protective containers which are then microwaved upon request. I would not serve this to my dog, never mind my family. The resteraunt on level 5 serves a good choice of food and the food was to a good standard, however it is 18.50 euros per person to eat in this hotel without drinks, if you go into albufeira you can pick up a meal for around 8 euros each. The hotel provides a courtesy bus to take you into town which is just aswell because there is nothing in walking distnace around the hotel, you have to bus it to town every day. The shop on the hotel grounds is around 2 euros dearer than the supermarkets in town. Overall the hotel is in the middle of nowhere, they know this and charge you the earth to eat there, drink there and buy food from the supermarket there, i think it is time for them to move with the times. On a positive, the pool is fantastic and the apartments are very clean, would i go again, most certainly not............"

Holiday details

  • Travel date: 5th May 2009

Only ended up here following XL crash (o...

5
Brilliant
by
Reviewed 23rd September 2008

"Only ended up here following XL crash (originally meant to be in Zante) so there was an initial disappointment but we soon cheered up. Apartments were great. Wide range of kitchen equipment, spotless & regular cleaning. TV with BBC channels. Food - typical all inclusive buffet style. Could be a bit cold when it'd been laying around a while but different options each meal time with the standard salad bar. Decent. Hotel - massive swimming pool. Deep end 2.8 m but not heated. Also deep end fairly close to toddler pool so anyone with young kids would need to be alert as there's no life guard. Entertainment - dont stay here if you like non stop activity/entertainment. Fairly low key. Staff - friendly & couldn't do enough for you. Only downside was the location. There is a free bus to take you to the beaches/strip & old town but last one was 8pm. No where to stroll to after dinner. Taxis cheap enough though."

Holiday details

  • Travel date: 23rd September 2008

We went for a weeks break as we did the ...

5
Brilliant
by
Reviewed 21st August 2008

"We went for a weeks break as we did the year before, things hadn't changed we still had a fantastic time. The apartment was clean and well looked after, the food was wonderful and we just had a very relaxing week. The hotel staff were also very courteous and friendly. The only down side was that because numbers were fairly low this year, the lunchtime meal on the last two days, was ordered from the menu which would normally have been a buffet. Look forward to going again"

Holiday details

  • Travel date: 21st August 2008

Stayed at Balaia for two weeks self cate...

5
Brilliant
by
Reviewed 14th August 2008

"Stayed at Balaia for two weeks self catering. 2 adults 2 teenagers. The hotel is most definitly a four star, as it has everthing you could want in a holiday. As we were self catering, cannot comment much on the food, but from what we saw the food defintily looked delicious aswell as alot of variety. There is a free hotel bus which runs every couple of hours dropping and picking you up from the old town, the stripe, beaches etc... which is very handy as the hotel is quite a far way from the centre of alberfero. There is never a chance to get bored at balaia, as the entertainment team keep up an upbeat mood all day every day with games such as bowls, vollyball, waterpolo, darts, billards etc. They are always very enthusiastic about everyone playing (so if your one who just wants to sunbath i'd betend to be asleep when you see them coming round). The pool is a great size, which is normally quite empty between 1-3 which is when most people who are all inclusive go up for lunch. Alot of the people there are portugese, but everyone is very friendly and gets along well. Apartments are cleaned everyday, also leaving fresh towels. There is a gym and inside pool which is €5. The only downside I would comment on is the entertainment which looked pretty naf from what we could see, as we never stayed at the hotel due to the entertainment being one of the reasons. The old town in alberferio had a large vareity of bars, resturants, shops and market stalls, but also maintaining class and abit of character, were as the stripe offers more for younger adults such as more variety of bars, although still great for the family. I would most defintly go back to balaia, and have infact been looking to go back before the end of August! Defintly recomend Balaia, as suitable for all ages."

Holiday details

  • Travel date: 14th August 2008

Clean, modern hotel. Stayed all-inclusi...

3
Average
by
Reviewed 8th August 2008

"Clean, modern hotel. Stayed all-inclusive. Spotless restaurant, although food was bland and not much of a selection for children. Best to go early to restaurant, from 7pm, as after 8.30pm it gets very crowded and you have to wait in a long queue. Poolside snacks very good. Stayed in 5th floor apartment, overlooking pool - best views. Room was large with a modern kitchen area, although lighting is poor in bedroom/bathroom and shower pressure weak. TV showed BBC1, BBC2 and CBeebies. Small hotel shop, stocking basics, but no ladies toiletries and no childrens medicines! No mad rush to sunbeds in a morning, but this hotel is Portuguese and about 95% of the families here were locals and there were LOTS OF CHILDREN running around! Main downside though, is lack of evening entertainment. There is a piano in main hotel lobby area - which seems to be help yourself, or there is a small indoor area at the poolside. Nothing happens until about 9-9.30pm, then if you're lucky, some old man will sing or play the organ for half an hour, yipee! It's pretty boring, especially for kids. As the hotel is situated on its own, there is nowhere to walk to on an evening. We took a taxi to Albufeira and Villamoura for a change of scenery. Nice to see the sun for a week, but wouldn't stay here again. "

Holiday details

  • Travel date: 8th August 2008

We had a 5 day stay here at the beginnin...

4
Good
by
Reviewed 10th March 2008

"We had a 5 day stay here at the beginning of march 2008 so we were not expecting much entertainment and facilities to be running. Here are the positives, its clean, furnished and decorated to a high standard, loads of space in the apartments, very good kitchen facilities, massive pool and childrens pool, park for kids, its in a quiet area if that is what your are looking for, hotel staff helpful and friendly, hotel run bus to the town centre, kids club in high season, A/C and TV with BBC1 and BBC2 and CBeebies. Now for the negatives, location is about 2-3 mile out of town I would recommend a hire car as it is cheaper than hiring the hotel mountain bikes. or use the hotel run bus, we went all inclusive and although overall the food was at a good standard there was a lack of choice but there was always something I liked so this maybe a semi negative. As you can see the postives outway the negatives and there is probably more positives I will think of later. I would stay at this hotel again but would go self catering and hire a car again to pick up groceries and to eat out at night or to go out if the entertainment was not up to scratch. I would disregard the last comment as he is way off the mark."

Holiday details

  • Travel date: 10th March 2008

Just got back from 3 day at this hotel, ...

1
Awful
by
Reviewed 29th November 2007

"Just got back from 3 day at this hotel, Well where do I start? Room was of very high standard. Food was poor 9 out of 10 times it was cold and when complained about this was told we can put it in the micro wave for you ( I don’t think so ). Entertainment daytime and evenings you wish - "NONE". If you want to use the tennis courts, crazy golf, indoor pool you have to buy a swimming cap 3.50 euro all the rest you also have to pay for. Smoking is allowed all over the hotel the place stinks of stale smoke. If you are going to this hotel all inclusive and get to the hotel before 2.00pm your A/I will not start until 2.00pm and you cannot get your room until then, and if you have a early morning flight out sorry NO hot drink or toast before you go. Weekends the hotel seems to be overrun with Spanish and kids very loud. If you want to use the gym in the evening forget it, it is took over buy the locals. If you think a complaint to the manager forget it he talks to you like you are at school, this I found out when I spoke to him. In the restaurant at meal times on all inclusive you are only allowed beer, wine, or water and soft drinks NO spirits. Also hang onto your plates turn away and they are taken away. So all in all this hotel I would not go to if it was free."

Holiday details

  • Travel date: 29th November 2007

Second visit to this excellent hotel! On...

5
Brilliant
by
Reviewed 12th October 2007

"Second visit to this excellent hotel! Only 2/3 years old, it’s still feels new although the facilities have improved on last year. 1 BEDROOM APARTMENT: Good sized rooms with balcony. We were on the 3rd floor this year, but can recommend the 5th floor for great views over the sea! Double room: Only downside to whole apartment is the twin beds, as is the continental style, but heard there are double beds available. 2 good size wardrobes & vanity table. Windows with good view over the surrounding countryside/Albufeira - depending on which side you are on. Kitchen: Shiny, clean, and well appointed. Fridge freezer, fan oven, hob, & work surfaces. They provide almost everything you need (plates, cutlery, tea set, bowls, pans etc). Only thing missing is washing-up liquid & kitchen roll. Bathroom: His n' hers sinks, excellent shower & bath. Also in the apartment: - Remote control air con - TV in lounge (pay €25 deposit for TV remote) - Table & Chairs on balcony - Airer for drying clothes - Extra feature is the music which is piped into the rooms (including the bathroom!). You can select themed channels and listen wherever you go! HOTEL AMENITIES: - Can't comment on the restaurant as I've never used it. - Reception Bar & Poolside Bar - friendly staff and have some entertainment in the evenings. Generally some dodgy musical numbers! - Gym, heated pool, spa area on ground floor. Looked v clean and well appointed, but didn't use it. - SHOP - Lots of snacks, alcoholic & soft drinks, cards, souvenirs, English magazines & newspapers etc. More expensive than in towns but v handy as stays open late night. - Tennis courts, football pitch, playground and crazy golf in the gardens POOL - Great size, not too deep extra at one end and very clean. Bit cold as its not heated but you soon get used to it. Nice sized kid’s pool also."

Holiday details

  • Travel date: 12th October 2007

Overhyped

3
Average
by
Reviewed 28th October 2012

"After reading the "official" write ups we were expecting a fantastic place. Myself and my Wife went for our first holiday without kids. The rooms are nice and the staff are friendly ...with the odd exception. It's more like a 3 star than a 4 star hotel. The food was absolutely terrible and after a few days the smell of Garlic from the Restaurant became overpowering and unbearable. The food was stodgy and unimaginative.To make it worse sometimes the owner will appear and have the best of Steak or Lobster served to him while sitting in the Restaurant ....If the food is not good enough for him why should it be good enough for the "paying" guests ?. The courtesy bus stops running too early (8:30)and a it takes a long queue for a Taxi back from Albufeira.The Hotel is not near anything worth seeing so unless you Taxi you're stuck there. All inclusive was a big mistake and next time i'd stay nearer to the centre of things. John & Eileen from Waterford Ireland."

Holiday details

  • Travel date: 17th July 2007

Poor food

3
Average
by
Reviewed 25th November 2012

"The initial overview of the Hotel on arrival at the reception was not as expected from what we had seen in the brochure. It looked more like a poor 3 star hotel. When we checked into our apartment we were pleasantly surprised at the high standard of accommodation. The apartment was cleaned daily. We were All-inclusive, which was a big mistake. We have stayed at many All-inclusive Hotels, and this was by far the worst!! The food was awful. There was very limited choice. The food was generally overcooked and tasteless! The Hotel was very quiet, so the kitchen being "busy" would not be an excuse. I recommend you take advantage of local restaurants rather than take the All-inclusive option of this Hotel. This also helps support the local economy, as All-inclusive Hotel have a very serious impact on the local restaurants. The staff were always friendly and willing to help. This Hotel is located in the middle of nowhere. If you like to go out for a stroll don't stay at this hotel, although Taxis are cheap and the centre is only a 10-minute ride away. I would stay at this Hotel again, but only on bed & breakfast."

Holiday details

  • Travel date: 17th June 2007

wonderful

5
Brilliant
by
Reviewed 29th October 2012

"Very impressed. My husband and I loved this hotel, it was very clean and tasefully furnished, well deserved 4 star rating. The kitchen contained everything we needed and again it was very clean (as both my husband and I are chefs this came up to both our hygiene standards). It looked like most of the utensils, saucepans (everthing in fact) were new. The hotel staff were friendly and very helpfull. We paid 3 euros a day and a returnable deposit of 15 euros for the safe and 50 euros returnable deposit for the controlers for the TV and heat/air conditioner. We had breakfast in the hotel, which was a good quality and choice or a europian hotel (they were even aware of the europian hygiene regulations, this is very rare, as I normally have to complain about food temperature in other hotels) but not at this hotel a first. The hotel was a little way out of Alberferia town, but as we had the car it was no problem. We used our Tesco deals to hire the car, this would have cost £108.00 from Avis but only £27.00 in Tesco club card deals (so we really didn't pay anything for car hire as we exchanged our tesco vouchures for tesco deals, it was so easy to book, look at Tesco deals intrenet site). The hotel was very reasonbily priced and we would recommend it to people who want to have a quiet hotel. We would definately stay here again. I would also like to add that there is a half finshed housing estate at the side of the hotel, we asked about this and was told the the company had gone bust, and was in the process of going through the courts, unfortuantly some of the houses had grafitee on them and were empty but they will not be like that for ever."

Holiday details

  • Travel date: 25th March 2007

Absolutely loved!

5
Brilliant
by
Reviewed 19th December 2012

"My boyfriend and I stayed here in september for a week and we absolutely loved it. The apartments were amazing. They were very tastefully decorated and very spacious. The bedroom had loads of cupboard space, and my only criticism was the twin beds being pushed together instead of a double bed. The bathrooms were also large, with shower, bath, toilet, beaday (however you spell it, but useful for wet swimming stuff) and double sinks which was nice, but no lock which was a bit annoying. But they were much larger than you'd expect. The kitchenette and lounge are open-plan and the kitchen is well equipped. They dont provide washing up liquid or cloths so you'll need to buy your own but thats no real surprise. But there is kettle, saucepans, plates, jugs and all sorts. A decent sized dining table and couches which were very comfy. The tv was big and with a few english channels which was good for late afternoon after a day in the sun. The balcony was overlooking the pool which was great as there were steps right down to the pool as we were on the ground floor. We were a bit apprehensive at first to use this way of getting to the pool as it meant leaving the back door unlocked but we just got beds opposite so we could make sure no1 went in, not that they did. The balcony is great to eat lunch or just chill and watch the goings on around the pool. There is a daily maid who is very good. There's also a do not disturb button you can press which illuminates outside your door if you dont want the maid to come on which is very clever! You have to pay a deposit for the remote for the tv and safe but its definitely worth it. The pool area was well kept, very clean, but be warned the pool is ABSOLUTELY FREEZING! Theres also a kids pool and small golf course which we didnt use but looked in good condition. Althought, we didnt need to get up early to get a sunbed, during busy periods that may change. The pool bar was nice, they had drinks and a few snacks, slighly overpriced which is to be expected. All the hotel staff were very friendly and accomodating. They've got a room you can store your luggage in after you check out if you've got an afternoon or evening flight, which is kept locked and theres also a room with a shower to change out of your swimming stuff so u can still have the day round the pool which is definitely a plus. The mini-market was expensive so we tended to shop in town instead but it was good for the odd bits and pieces. There was also a small health spa type place with a gym and a jacuzzi but u needed a swimming cap for the jacuzzi so we didnt end up going in, so if you want to visit it make sure you buy a cap! I think theres a small charge as well. The hotel itself was nice, with 5 floors and the restaurant right at the top for some great views. We only had breakfast there so cant comment on other meals but breakfast was ok, nothing special but edible. There was evening entertainment but we didnt really stay around for it. We usually got a cab into Albufiera which costs around 5 euros. Theres also a free shuttle bus to a couple of the local beaches which should definitely be visited. Overall, i'd definitely recommend this hotel, especially if you can get it cheap like we did (£250 for us both for a week which isnt bad for a four star hotel). The apartments are lovely and spacious and much nicer than we expected."

Holiday details

  • Travel date: 4th March 2007
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Top traveller tips for Hotel Apartamento Balaia Atlantico

  • by jstobbart

    "Would rather eat in the fish restaurants in the old town than the strip, although the strip lively"

Hotel Apartamento Balaia Atlantico is also called

  • Balaia Atlantico Aparthotel
  • balaia atlantico
  • apartamento balaia atlantico albufeira

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