42 Traveller reviews from Holiday Watchdog
Excellent Hotel & Entertainment let down by Thompson excursion
"My wife and I booked a last minute week and thoroughly enjoyed it; all bar the one Thomson organised excursion we booked to a nearby carnival. Fourteen of us were left behind at the hotel with no apology from the rep. at the time. Luckily the carnival was on for 3 days and we rebooked with a local tour operator saving 7 Euros (see the last paragraph).
We concur the majority of reviews that the hotel, its staff and the entertainment were all superb.
We had a standard room overlooking the gardens to the right of reception (231) which was very quiet except for the clicking of club to golf ball at the nearby driving range. There are two sizes of standard rooms, one is about 2 foot wider than the other. It makes a difference when moving between the bed and dressing table.
Cleanliness in the rooms and communial areas was faultless.
The food quality was very good but geared up to the basic British requirement. This was to our liking for breakfast, but the evening meal got a bit monotonous with the same meats and a variety of veg. However, the deserts were brilliant, the chef certainly knew how to prepare profiterols!!
We had one real complaints. There should be tea/coffee making facilities in every room,not just the Superior room. I mentioned it to the Thomson Rep. who said that it had not been considered during refurbishment a few years ago and the power circuit couldn't handle that and a television!! The Hotel reception on the otherhand blamed Thomson for restricting to Superior rooms.
Be aware that in the winter months, the hotel can compete with Thomsons for excursions, or alternatively, there is a little shop called Aquarium which deals with the same Operator as the Hotel. The shop is out of the hotel, down the steps to the main road, turn right and it's a couple of hundred yards on the left hand side."
- Travel date: Fri 23rd of February 2007
Relaxing time at the Falesia
"Booked a bargain break through Portland Direct for a week mid November (9th to the16th) Lucky with the weather had 6 sunny days about 70 degrees. Lovely well kept hotel, with beautiful gardens and pool area. Enjoy a nice lunch on the decked area overlooking the pool, a little pricey but good quality food well prepared. the Buffet breakfast and dinner are taken in a beautifull restaurant with colourful block mounted paintings,and polished wood flooring, head up past the buffet for a view of the lovely gardens. At night the concealed lighting makes for a more intimate affair. Good selection of food reflecting it's 4 star status.
Not much in the immediate area of the hotel, though there are a few restaurants, a couple of supermarkets, two ATM machines and a pay phone. take the courtesy bus to the beach, or a 20min stroll through the 5 star Sheraton hotel next door, Though if the lift to the Beach isn't working it'll result in taking the 200+ steps (yes we did count them! - as was the case when we went). Relax at the Beach bar, part of the Sheraton complex, Fantastic views, but at 6 euro a pint it's not cheap. The service at the Falesia is friendly and professional with all areas kept clean and tidy. Nice modern lounge, though the entertainment is a bit "hi-de-hi".
If your a footy fan, the've got a projector and large screen showing Sky sports in the TV lounge.
Overall a good quality Gold hotel, where you can enjoy a relaxing holiday in a child free atmosphere."
- Travel date: Tue 26th of December 2006
"We've just arrived back from a week in the Hotel Falecia. First impression was that we were in an ocean liner. The hotel lobby was beautiful bedecked with greenery. We booked a superior room expecting a pool view and were told that none of the superior rooms overlook the pool. Well, room 307 did, as well as the beautiful gardens, as we were on a corner. But if you book a superior room, some may be above the entertainment section with all the associated noise although it does stop at midnight.
Agreed with the comment made by Lopez21 (who we met at the wine tasting) about the fridge. I will not pay an extra â¬25 a week to keep my 'water' cool.
There are two supermarkets close by. When you come out of the hotel, keep to the right and go alongside the tennis court and down the steps to the row of shops. The best supermarket is on the right on the opposite side of the road.
All in all a good holiday but the food was mediocre, namely tinned fruit and veg and even crab sticks in the seafood cocktail and curry!! Unbelieveable! Also, the 'orange' juice was vile.
The staff and reps were friendly and helpful and, as for the entertainment, well these kids were brilliant and could turn their hand to anything, singing, dancing, comedy, playing the piano. Someone from the West End ought to get over there and have a look at them."
- Travel date: Sat 21st of October 2006
"Just returned from a short break at the Falesia Hotel. The hotel from May to October is a Gold adult only property. Due to last minute changes I ended up travelling alone. Right from the start checking in the hotel the staff were fantastic. I was on half board and found the food to be very good. Many people found the drinks in the hotel very expensive but there is some very reasonable priced bars near to the hotel. My only critizism is that even though I had a superior room at Â£13 per person per night the use of the fridge wasnt included. There was a really good electronic mini safe that was included. The slippers, robe, wine, bottled water and fruit are a nice touch in the superior room. The courtesy bus to the beach are very handy too. I would definately recommend this hotel for a peaceful child free holiday."
- Travel date: Sat 14th of October 2006
lovely hotel,staff excellent location not quite so good food not as good as El t
"Got home today after two weeks in Falesia.
Had two weeks in El Tope Tenerife year before last and Cyprus last year, so tend to compare to these.
Hotel lovely, clean, staff excellent, so helpful and attentive.Pool area and gardens beautiful.Weather wonderful, 30-40 !
Husband enjoyed golf courses as did his brother and partner(i enjoyed sunbed while they were golfing!)
Two beaches we tried, the Sheraton hotel beach was was nice but too far a walk for us in that heat and expensive sunbed hire if you wernt from the Sheraton. Atlantic sea not as nice and blue and warm as the med. sea though.Other beach which the hotel laid on free transport too 4 times a day was not as nice and the beach sand was gritty but sunbed hire cheaper.Ayia nappa beaches spoil you for other beaches im afraid!
So spent most of quiet time around hotel pool and the beautiful gardens adjacent to pool.No kids, very peaceful but when you have a bit of cloud beware of the Flies! has to buy a can of fly spray to spray around us while in the gardens!Happened twice out of fourteen days so not too bad!
Breakfast was great, everything you could want, except they call the orange and pineapple "juice" when in fact its watered down squash!
Lovely restraunt but you dont get greeted and seated as we did at the El Tope.Waiters brill. though.
Pool area sunshades were disappointing.You dont have a moveable shade between two sunbeds. Over two side there are none at all.Over the other two sides there are two pull along shades attached at each end of the beds areas.You have to pull them over and they cut out the sun for the people behind you and either side of you.I had to keep moving my sunbed all day to stay in the sun if other people pulled the shade over themselves and vice versa!still, we managed but not a very good idea!
At El Tope we were greeted at the pool and had a sunshade put up for us between ourselves and a matress put onto the beds( no matresses as Falsia, so not so comfortable)
Soup and salad for first courses good, main courses were ok, but not great.Not much for veggies but plent of meat for the meat eater.Veg was mainly tinned as was the fruit, which surprised us.
Cakes and ice creams or cheese and biscuits afterwards.They need two lots of ice cream dispensers as there was a queue here most nights.
Our two relatives had a superior room and the fridge was locked and they wouldnt pay the Â£40 so didnt have a fridge.We had a standard room and the fridge wasnt locked and although we used it we didnt get charged as we didnt declare it!!(tip for you!)
Entertainment of an evening not anywhere near as good as El Tope im afraid.Daytime quizzes and games good though.
Used Thomsons for trip to gypsy market which we enjoyed but could have got it a lot cheaper over the road (read others who wrote in)
Didnt fancy driving so got taxis everywhere as there was four of us it wasnt too bad.Alberfura great for a few evenings entertainment (the old part in the square, not the new part) cobbled streets, lots of cafes and little shops ets.
Villamoura harbour area lovely for a morning out, too.
Nothing to go outside of hotel area for, though.Wish it had been nearer Alberfura or more shops etc.
All in all a very relaxing holiday, in a lovely hotel with excellent staff, but not as good as last Thomson gold hotel and missed the wonderful beaches of Ayia Nappa.
Algarve itself is lovely, clean and tasteful , better than some islands we have visited.Golf courses expensive but excellent (im told)
I cant say we would return but maybe if we had a really really special offer we might( like half the price we paid)
We do like visiting different countries and islands and so far havent found our perfect place! We would like to put all our favourite bits of each holiday together and make the perfect one!
I think maybe staff service would be the perfect piece from the Falesia and maybe the beautiful gardens next to the pool."
- Travel date: Sat 9th of September 2006
Really enjoyable holiday
"Our holiday was exactly what we expected, a Thompson Gold Holiday, (we booked via Portland holidays as it was cheaper). No kids, 4 star hotel, first drop off & last pick up, excellent food, room, & entertainment. Yes the hotel is a little way from the beach but they do provide a bus several times a day. We went a couple of times but found it hard to leave the wonderful gardens surrounding the hotel. They were so peaceful & quiet. No matter what time of they we went there four of us always found spare sun beds. Plenty of shade provide by many trees. The restaurant was first rate, wide verity of food & staff very helpful. The entertainment team were good enough to appear in a West End show, excellent singing voices. We had a fridge in our room that did not have a lock on it,( see other poor review) & we used it for the whole fortnight at no charge. The TV in the room had many English channels including BBC1 & 2. At the time we went the clientele was a lot younger than we expected, this is not a complaint, it just proved that Thomson Gold is not just for geriatrics. The location of the holiday is away from the main road which makes it very peaceful. There are a couple of supermarkets locally where you will find excellent port, we managed to get through 5 bottles sat on our balcony after returning from watching the nightly shows. We did not go on any of the organised trips we made our own way which is a lot cheaper. We went to the local market by booking a mini bus in the local sports ware shop. The bus picked us up from the hotel before the organised trip, & took us on a much quicker route so we arrived before the crowds. This cost us 8 Euros each as opposed to 24 euros each on the organised trip. The hotel did a bus to Albuferia & we also got the local bus to Vila Moura & a taxi back this cost a total of 9 euros each. We will certainly return to this hotel in the future."
- Travel date: Thu 31st of August 2006
"Me and my husband stayed at the Falesia recently and thoroughly enjoyed it.
Yes the hotel is in a very quiet part of Albuferia, but we prefer that.
It's out of the way therefore we kind of have the hotel all to ourselves. There are a couple of places to eat if you need a snack at lunch time, in easy walking distance. And the food we had was very good.
The hotel itself is clean and the staff very friendly.
The food is good, but we feel there could have been more of a choice.
The beach is quite a walk, but the courtsey bus is very good. We used that a couple of times, on other occasions we walked, not a bad walk actually. The walk along the beach is lovely.
We used local transport to go to Vilamoura, we didnt get round to going to Faro, but it is a very good bus service.
The entertainment was very good but a bit repetative. We only saw two UK acts, having said that, the Gold Entertainment team are very talented and work very hard.
The pool is lovely, big gardens with sun beds in the shaed of the trees. Great.
Seeing the comments about the fridge, and yes it is silly, surely that should be included in the price. But we didnt find it a problem not to use it.
Overall we had a excellent holiday and we would go back and recommend it."
- Travel date: Sat 19th of August 2006
Lovely base to stay
"My husband & I have just returned from Portugal, where it was hot and sunny almost everyday. We were checked into the Falesia hotel promptly, we had a superior room, and all in all found the accomodation, food,pool etc to be of above average quality. We would agree with it's 4-star rating, and the ONLY thing that irked us was the charge for the use of the fridge in our room (for which we left padlocked!!). Considering we'd paid for a superior room (all that was left available), it was the first time we've not been able to use a fridge in our room, and we've stayed in lots of hotels worldwide. Apart from that issue, the hotel was very nice, with several restaurants nearby, but we'd recommenend hiring a car, to get out & about, as it gives you independence and a sense of adventure. The roads were quite safe, and we found lots of other beaches along the Algarve to discover, and stay at for as long as we liked. We'd definately recommend the Falesia hotel, as it reached all of our expectations- also- if you want to avoid children-this is the place to go !!"
- Travel date: Thu 3rd of August 2006
a review for younger couples
"As a hotel we can't fault any of the staff or the Thomsons team. But as a couple in the younger generation we were in the minority, as the daytime activities by the pool and evening entertainment were specifically designed for an older audience.
The food was of a good standard and the choice of wines was excellent , the waiters are very helpful and never seem to stop. We would strongly advise anyone who in enjoys busy nights out to maybe plan on going into Albuferia which is very commercial. All in all me and my husband had a wonderful time and came back throughly relaxed so if this is what your after then we recommend the Hotel Falesia to you no matter what your age!"
- Travel date: Mon 12th of June 2006
one of the best
"very nice hotel and staff food exellent also entertanment very good.not much to do outside of hotel,few bars and shops.would recomend this hotel if you like quite restful places."
- Travel date: Mon 12th of June 2006
"We have been to this hotel 3 times and wouldn't hesitate going back food excellent Angelo the chef Is great nothing is two much trouble for him and the staff are kind and very friendly. Ahmen who does the bar pool bar is great never a dull moment with him he's always jolly he's a credit to the team made our holiday worthwhile, met some lovely people while we were there it's one of those hotels that you feel valued."
- Travel date: Mon 14th of July 2014
Falesia hotel is a fantastic relaxing hotel
"this is our second visit to the hotel, it was even better than last year. The rooms are good and spacious and all have a balcony. The food is
exceptional with a huge variety for breakfast and dinner. You cannot fault the staff, they are all so pleasant and friendly , nothing is too much trouble. For a relaxing holiday this hotel would take some beating."
- Travel date: Sun 16th of June 2013