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Reviews summary

4
Good
404 reviews
Brilliant
231
Good
118
Average
38
Poor
11
Awful
6
  • 4 room
  • 3.5 pool
  • 4 beach
  • 4 service
  • 3 dining
  • 3 amenities
  • 5 value
  • 4 food
  • 5 cleanliness
  • 5 location

19 Traveller reviews from Holiday Watchdog

amazing hotel with brilliant friendly staff who really look after you

5
Brilliant
by
Reviewed 10th July 2012

"My husband and I were very impressed with this hotel.So far as to say it has been the best we have ever stayed in and we have 7 holidays a year so we have a lot of experience with the good and the bad. The hotel is spotless and the rooms are cleaned daily. Every day when we returned, there was always a minature of alcohol or sweets left for us which was a lovely touch. The staff were all friendly and really took the time to get to know you. They have an honesty bar where you help yourself and just write in a book what you have taken to be charged at the end. My husband celebrated his birthday while we were there and when the staff found out they left a lovely bottle of bubbly and two glasses for us in our room. The hotel is quiet, comfortable and only has 23 rooms. The meals are lovely and served to you at your table which was a personal touch and very appreciated. The food was really tasty too. Really, the only negative about this beautiful hotel is that we have been trying to book and can never get a room. This is the only hotel that we would ever return to and we have been unable to not surprisingly. If you can get booked we thoroughly recommend this hotel."

Holiday details

  • Travel date: 10th July 2012
  • 5 Location
  • 5 Beach
  • 5 Room
  • 4 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Average but loved it

3
Average
by
Reviewed 18th May 2011

"My husband and i stayed at this hotel. Although its not the smartest it was clean enough and plenty of selection for breakfast as we went on a B&B only basis. The honesty bar was great as you could make yourself a toasted sandwich and a drink when you wanted/needed. The downfall for me with a bad back was the beds which were a bid hard, and the steep hill. But that said I would go back. Staff were very helpful"

Holiday details

  • Travel date: 18th May 2011
  • 3 Beach
  • 3 Room
  • 3 Pool
  • 3 Service
  • 3 Dining
  • 3 Amenities
  • 3 Food

The worst place I've ever stayed at

1
Awful
by
Reviewed 1st February 2010

"It was awful. Very bad service, and very bad cleaniness. We had ants all over the place in the bedroom, including the bed, and even after I complained and they cleaned the room again, I coughed all night because of the very dusty air. It seemed I was sleeping on a garage or something like that"

Holiday details

  • Travel date: 30th January 2010

stone covers band

5
Brilliant
by
Reviewed 13th March 2009

"my fiancee and i visited the old town last year,we stayed at cerro de marina,read mixed reviews about it,we are so glad we booked this hotel!!.the rooms were amazing,clean,cool with a great wee private garden away from the rest of the hotel!.the maids were fantastic,cleaned our rooms every day and clean towles daily!.the honesty bar was a great idea and our breakfast was brilliant,had an amazing choice daily!!all the staff were VERY friendly and HELPFUL!.the hotel was at the top of a hill but we were warned by the girl in thomas cook about this,the hill was very steep but it burned off the calories from all the great food and drink we consumed on our fantastic holiday!!.the age range in the hotel was from early 20s-late 60s,we were one of the youngest there,(im 30 n my fiancee is 24),there were no kids running amock!!.again this is a fantastic hotel,we have booked to visit again august 22nd 09!! Ross Anderson"

Holiday details

  • Travel date: 13th March 2009

This is our 7th time at this hotel, yes ...

5
Brilliant
by
Reviewed 2nd October 2008

"This is our 7th time at this hotel, yes it is on a hill, however it is not to exspensive for taxi's. But it is so lovely the rooms are very comfortable and clean.The bar area and pool table are clean and in good order.The staff are all freindly and very helpful. As there are only 23 rooms it is very often quiet around the pool as a lot of people go to the beach, and there are very rarely children there as it so small there is nothing for them to do.!! The honesty bar is a brilliant idea it means you can help youself to drinks hot/cold and snacks and just write it in the book, which is the charged to your room which you pay for at the end of your holiday.Going into the old town is lovely there are plenty of bars and reaturants to choose from and we have never had a bad meal yet, from pizza to steak it is all lovely and reasonably priced.We would highly recomend this hotel. Vicki.& Mark"

Holiday details

  • Travel date: 2nd October 2008

my husband and myself have been going to...

5
Brilliant
by
Reviewed 19th August 2008

"my husband and myself have been going to the same hotel for 10 years. the staff are very friendly and helpful. we both just love the honesty bar. i never come home with any washing as i get it all done for me for a small price. some nights we just stay in the hotel with the many other holidaymakers we meet and have a chat and a drink. we cannot wait until next year. "

Holiday details

  • Travel date: 19th August 2008

My wife and I have just enjoyed out firs...

4
Good
by
Reviewed 14th April 2008

"My wife and I have just enjoyed out first holiday in the Algarve staying at this hotel. We found it unique, and a tad strange in some ways, especially the 'honesty bar' running at all times but to be honest, once you got used to the idea it was nice to be able to make your own drinks (hot & cold) and Toasted Sandwiches etc whenever the fancy took you. The rooms and all areas were kept to a very high standard of cleanliness and the Staff were all very friendly and helpful. The hotel is situated at the top of a hill overlooking the marina and hence wouldn't really be suitable for the elderly or disabled if you didn't want to use the local bus or taxi services. However, we spent many evenings wondering around the old town, in Restaurants or local bars and actually timed ourselves walking at an easy pace returning one evening, and it took us 16 mins from the old town to our room, so not as bad as some people make out. All in all we had a very relaxing holiday and yes we would book into this hotel again if we re-visited the area ."

Holiday details

  • Travel date: 14th April 2008

This hotel is situated at the top of a v...

3
Average
by
Reviewed 16th July 2007

"This hotel is situated at the top of a very steep hill, and this was certainly not pointed out in the brochure description, or my wife and I would not have booked. Neither of us are in poor shape physically, but with the gradient approaching 45% in parts, the location would certainly have a negative effect on those with walking difficulties, or pushchairs to cater for. The hotel itself was kept clean and the rooms were of reasonable size and comfort. The pool area was good, with ample free sunbeds, and a small Astroturf putting green, and with only 23 rooms, it was never crowded during our stay. The staff were friendly enough, but there was no reception staff between about 11am and 4pm. During this mid-day period, there was an 'honesty' bar in operation, where guests could help themselves to drinks and snacks, leaving their details and purchases on a list which was then charged to the room bill for settlement at the end of the stay. Prices were very reasonable from the bar. The food however, was disappointing. Breakfast was ok with the usual cereals, yoghurts etc together with scrambled eggs and occasional bacon (which was tasty !), but the evening meals were very poor, having been prepared in the sister hotel halfway down the hill, and certainly not what I would have expected from a 4 star hotel. I did write to Thomas Cook, but did not receive anything other than a standard, non committal response from them as they failed to answer specific points raised in the correspondence."

Holiday details

  • Travel date: 16th July 2007

Where's Cliff gone

4
Good
by
Reviewed 16th November 2012

"A small intimate hotel, more like a villa, in fact rumour has it that it once belonged to Cliff Richards. More like stopping with an Aunt at her place. Cerro by the way means Hill and they are not kidding. Not suitable for people too old, unless using taxis, but then Albufeira is not exactly flat anyway. The journey back up from town is a bit of a hike, and a ball ache, but not impossibleand on the plus side the area around the hotel is dead quiet. The lack of staff outside meal and cleaning times is a bit spooky at first but with the honesty bar it all works well and is quaint. The prices in the bar are very competitive with town. Food is fine for breakfast, there's something for everyone, dinner gets a bit boring with one fish course and one meat and those frozen carrots every night!!! But to be fair, there only catering for small numbers so choice must be limited, they are trying however. Pool is a bit shallow. Rooms are reasonably sized and comfortable. All in all for what we paid it was a nice experience but the appeal of this hotel, which is good, is to a limited audience, i.e. you must have grey hair and be active."

Holiday details

  • Travel date: 8th May 2006

be aware albuferia has been ruined by MAJOR works

3
Average
by
Reviewed 16th November 2012

"Our party stayed at this resort and same hotel with first choice last February and had a wonderful relaxing family holiday, as it appeared to caterer for all our tastes as among those travelling were a disabled person and an elderly person and we were therefore expecting much of the same this year. We were very familiar with the way that the hotel ran and also familiar with the area. The hotel its self was very much the same, good large rooms and very friendly staff. We did not have any problem with the cleanliness of the hotel as stated in other reviews, we actually think the hotel runs at a very high standard. Food was ok and the honesty bar for all drinks possed no problems for us. HOWEVER, The same party decided to have a winters break again this year and included six of us ranging from ages 16-78 years, we chose the same resort and hotel because we enjoyed the relaxed atmosphere at the hotel and as quoted in the resort guide “Albufeira’s Old Town has retained its charm and heritage, boasting magnificent views from its hills, a fish market and Fisherman's Beach.” which is what we look for in a holiday. However, we went to the ‘old town’ on the first afternoon of our holiday, expecting to enjoy an afternoon relaxing in the beautiful ‘old towns’ square, but we were deeply shocked to see the disruption and complete devastation that major building works was causing to the whole of the old town. IF YOU HAVNT BOOKED YET AND ARE THINKING OF GOING WITHIN THE NEXT MONTH PLEASE ENQUIRE TO SEE IF THE CHAOS IS STILL THERE. Last year, within the old town’s square, there were many restaurants cafes and bars to choose from, to sit and unwind and enjoy the atmosphere of a traditional Algarve town and on many occasions there were street entertainers to add to the atmosphere, added to that, to watch and listen to the Portuguese in their way of life made for a very relaxing afternoon and evening in the square. During our 1 week stay there was only one bar open, which was situated by raw sewerage, the rest of the restaurants bars and cafes were all shut. The sights and sounds of workmen, diggers, piles of mud and the smell of raw sewerage did not appeal somehow and were a far cry from our memories of such a picturesque old town square from last year. Last year we also enjoyed a leisurely walk back to our hotel from the ‘old towns’ square, stopping off at one of the bars or cafes to enable our elderly mother and the disabled member of our party to rest, and for us to enjoy the views of Fisherman’s Beach, access was denied to many areas, due to the whole of the old town being in complete disruption, forcing us to have to get a taxi back to the hotel, and therefore unable to soak up the atmosphere of the old town. We did not consider it was safe to venture into the old town in the evenings as we had done last year, as the unevenness of the make shift paths were hazardous to walk along in the day, never mind in the evening, where there did not appear to be any lighting. This led us to spending the evening in the hotel with no entertainment and therefore going to bed about 8pm every night. Whilst we understand we had holidayed in the resorts quieter time and that major works may be necessary to the old town and this is sensibly the best time to undertake such works. we also feel we should have been informed of the works. We were also disappointed with the attitude of the rep at the hotel; she told us that first choice had chosen not to inform any of their customers of the major works in the old town, even though she indicated that many previous guests had also complained about the lack of information they had been provided about the works to the old town and all she could do was fill out a customer service report, as she had done for other guests at the hotel."

Holiday details

  • Travel date: 20th April 2006

Do Not Waste Your Money!! This Place Is Filthy!!

1
Awful
by
Reviewed 9th November 2012

"We were sold this holiday as a 4 star hotel, when we arrived the hotel looked ok, but as soon as you started to look around, it was quite clear that this is not a 4 star hotel, the hotel is very dirty & dusty, all you can smell when you are in the hotel is damp & dust. We stayed on B&B basis, and the food is very poor, they boast that they have a full english breakfast but the sausages were hot dog sausages, the bacon is streaky bacon and there are only scrambled eggs on offer, no fried egg, the orange juice is dilute orange, its all cheap & nasty food and we had breakfast once, we didn't want to take the risk with the place being so dirty. There is a honesty bar where you serve yourself and write down what you have had, if you want a cup of tea then you cannot have it in a proper cup, as there are not any, you have to drink out of a paper cup. Behind the fridge in the bar it is covered with rodent droppings, which is not only a health hazard but just an example of how dirty this hotel is. One evening we saw a rodent run accross the floor in the bar and to be quite honest we could not wait to leave. Not once did we see any of the floors being mopped and the balcony outside our room was never mopped, in fact this hotel has not seen a mop in months!! So our advise to you is do not waste your money unless you live like this at home. You have been warned!!"

Holiday details

  • Travel date: 21st January 2006

Cerro da marina

5
Brilliant
by
Reviewed 9th November 2012

"Great little place. Large, spacious rooms which are tastefully decorated and stocked with your own minibar fridge (which is very reasonably priced). The lounge area of the hotel has a warm, friendly feel to it and it almost feels as if it is your own villa. There is a 24 hour bar, from which you help yourself to drinks and snacks whenever you like - all they ask is that you write everything down in an honesty book (please make sure you do this as abusing this trust ruins it for other guests). Nice pool / sun lounger area (note: pool is unheated so may be quite cold towards the start and end of the season!). We were on B&B, and the breakfasts were great. Help yourself to tea / coffee / juice (the coffee is great by the way). Scrambled eggs cooked to perfection, bacon, sausages, beans, a selection of fresh breads, cold meats, yoghurts, jams and fresh fruit. I can't comment on what the evening meals are like but personally, I would recommend eating out as there is so much choice. The old town is full of great bars and restuarants (some of the better ones are tucked away in side streets) - many of these serve traditional portuguese food and wine which is lovely, especially if you like seafood. The main old town square is about a 10 minute stroll downhill. However, unless you're very fit, I'd recommend a taxi back (don't worry, these are cheap) - as the journey back is uphill and quite tiring. Downhill from the Cerro in the opposite direction is the marina, which kind of looks like a cross between St Tropez and Balamory! with its multi coloured apartments. Whilst this is still very much being developed, it is worth a visit as there are a few nice bars and restaurants down there. Overall, a very nice stay and whilst I'm not usually the sort of person to go back to the same place, I will be returning here. We went late October and had 1 day of rain in an otherwise pleasant and sunny week. If you're the sort of person who likes going on holiday to meet other English people, eat egg and chips and full english breakfasts whilst getting bladdered in pubs with exotic names like 'the red lion', then my advice is go to the newer bit of Albufeira, otherwise known as 'the strip'. This is a typical holiday sh*thole, custom built for peasants like you."

Holiday details

  • Travel date: 1st November 2005
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Hotels near Cerro da Marina Hotel

Top traveller tips for Cerro da Marina Hotel

  • by tipsycook

    "Ask the staff for recommendations for good restaurants, we had some great meals"

  • by carmaxsha

    "the rock cafe,beach,the square at night,zoo marina and jeep safari,stone covers band!!!"

  • by carmaxsha

    "go to the old town,its fantasic!.rock cafe bar,is great for food,drinks and STONE COVERS BAND!!!!!!!"

Cerro da Marina Hotel is also called

  • Cerro Da Marina Hotel
  • cerro da marina albufeira
  • cerro da marina

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