34 Traveller reviews from Holiday Watchdog
"We have stayed in the area many many times on our last trip in Oct we came across this hotel by accident it was in a great location very close to the beach we booked it as soon as we returned to the UK.upon arrival on the 29.12.16 we had to complain about the room it was dirty room 61 we asked for an immediate move which they gave us no problem.the room 80 not much better but cleaner.from ten thirty that evening util 245 the next morning there was constant parties in room 79 we complained and eventually the party stopped.again this evening the party was in full swing when we arrived back at 815 we did not complain until after midnight by this time there was a party above also after a lot calls to the desk we asked the staff to come to the room which they did one of them informed me the hotel is in area where there's a lot of noise from the street we could clearly hear the noise from upstairs they refused to help in fact one of them said he did not like my tone and informed me the guest where English which made no diffrence to me i had to throw him out of our room as he was rude the noise is still on going there's people been sick and fighting outside our room stay away its a beautful area but this hotel is run by idiots there is nothing nice about this place "
- Travel date: Sat 31st of December 2016
"This apartment number 76 in this complex was the worst disgusting / smell /dirty apartment we ever visited.
we did have to stay one night because it was very late when we arrived . but we were gone at 8 o clock the next morning.
with no refund. the staff at reception were very rude and unhelpful actually the y were intimidating.
do not be fooled by the photographs .the smell of raw sewerage, the dirt of the pool , everything about this place was.
sickening . we almost got sick when we lifted the toilet seat. they were like a dungeon no light outside .
we had to use the torch on the phone to find the front door. down stairs up stairs , truly awful.
be warned do not attempt to stay here."
- Travel date: Tue 31st of May 2016
"Do not waste your money staff was rude never acknowledged your presence the whole apartment smell like garbage , could not take a shower (shower head broken) phone not working sitting are on the balcony floor greasy Booked 5 stepping night , had to pay elsewhere to sleep the fifth night . I could add more but really won't to forget about that bad experience LISTEN TO ME STAY AWAY."
- Travel date: Fri 11th of September 2015
"Myself and some friends from London spent 3 nights at this apartment in April. Once we had arrived at the apartment we were told that there would be an added deposit of 25 euros per person. This was not specified anywhere when we were booking our stay, however we all thought it's only a deposit and we'd get it back at the end of our stay.
Our trip commenced and we were extra careful and made sure we had respected the apartment we stayed in as it were our own. However at the end our stay we were informed that we would not be able to receive our deposit as we had allegedly made too much noise on our last night. This was a false accusation as we spent our last night at an event, arrived back at our apartment at 6AM and had all crashed out and went straight to sleep. We tried very hard to reason with the staff that this had to be a mistake. Not only that but nowhere in their terms and conditions did it mention anything to do with noise. However they were extremely rude and continuously reinforced the fact that they were in charge and had decided they were not going to give our deposits back and that there wasn't anything we could do about it.
The staff then called the police to handle the situation further. This was something we were happy to get a legal opinion on. Unsurprisingly we were assured by the police that we were in the right and that by law our money had to be returned to us.
You would think that would have been the end of the situation right? well you are wrong. The staff were adamant they would be keeping our money and even though we had been told by the local authorities the staff had no right in doing so. There was nothing we could do as British tourists in a foreign country. Sadly that was the end, we all made our way to the airport feeling robbed.
- Travel date: Sat 9th of May 2015
very good value for money
"Near to everything. But dont stay here if not planning on clubbing every night. We go out every night till 5am so noise not a problem for us but would for older couple or families. Nice rooms, clean and everything you need for a basic cheap holiday."
- Travel date: Sat 10th of July 2010
Apartments from hell
"Never go to this hotel....it is horrible the pictures they display do not reflect what the place is actually like. It is awful the rooms are unfurnished we have a pastic chair in the living area, the fridge was full of slime, the toliet smelt of raw sewage. We left the hotel the next morning. You could not lie at the pool it is so horrible nothing like the pictures. There is a building site across the road which starts at 6.30 am, the hotel its self is like a building site, broken tiles, cracked steps, empty beer bottles and rubbish,there also bars on your windows and doors. When walking into the hotel there was a party staying at the hotel, mainly men who spat at people on there way in and at people just passing, it turns out those men have a time share in the apartments. I would aviod it at all costs it is a nightmare. We moved the next day to Santa Eualia Beach Resort apartmments, excellect location in Praia de Oura, apartments were beautiful, excellent pool and gardens, staff where so helpful. I would highly recommend the Santa Eualia. "
- Travel date: Thu 8th of July 2010
Very good location
"This apartments are 100metres from the beach and 150 metres form the Strip, the main road full of bars, restaurants, shops, etc... You just need to walk!
Apartments are small but OK for our needs. My terrace had a fantastic view over the sea."
- Travel date: Tue 21st of July 2009
apartment from hell.
"This area of the Algarve is very nice,beautiful beaches,restaurants not bad.Wonderful weather,lovely sandy beaches.We have stayed in Albufeira before in the old town.
On this occassion we booked this holiday over the internet,it looked great so we were looking forward to our break for a week.Got to our apartment it was very basic,the whole building needs some tlc.The first three nights were nice and peaceful but the last four nights we did not get any sleep whatsoever,twenty teenagers had booked in to five apartments ,one of the apartments was next to ours and they had another one directly above us.They all went out at about eleven O'clock with their drinks making lots of noise as they went,they started to return at about 2am.going up and down the stairs banging doors,shouting etc.and this went on until 6.30am.Complained at recption several times but nothing was done.(we were not the only ones to complain)I even got out of bed at 4.30am and confronted them about the noise but they did not take any notice.The Manager spoke to them about the noise and keeping everybody awake but they took no notice.So we were glad to get home and have some sleep. "
- Travel date: Mon 6th of July 2009
"As a group we stayed at the apartments and as a result had 2 keys to access the room,on the first evening we came home and went to sleep as usual only to find the room had been burgled while we all slept,the reception claimed there was only 2 keys and we had them both so no other person had access except the cleaner, my advice to anyone staying would be very very carefull and use the safe for all possesions,we spent the next day in the police station and just to add the person/persons who entered our room certainly had a key to gain entry as no sign of a forced entry as police confirmed!!!"
- Travel date: Wed 3rd of June 2009
This apartment is perfect for a hen week...
"This apartment is perfect for a hen weekend. The beach is 2 mins down the hill, with two supermarkets on route. Walk 2 mins up the hill and you are on 'the strip'. The strip is packed with clubs and bars....just what we were looking for. The rooms were basic but clean. Nice hot shower, clean bathroom and comfortable bed - what more do you need? There is also a fridge for your wine!
The pool was lovely with plenty of loungers and a bar for drinks and snacks. I couldn't fault Soldoiro and would go back with my partner for a cheap beach get away."
- Travel date: Mon 23rd of June 2008
Had a great time at Soldoiro Hotel. The...
"Had a great time at Soldoiro Hotel. The rooms were spacious, clean and had everything we needed. We had a balcony which overlooked the beach! It was lovely. The location was great for access to the beach and just a very short walk to the bars and restaraunts! The staff were very friendly which helped make our stay there really compfortable. The night life was great in Albufeira something there for everyone! Went on a girlie holiday but would also go back with family.The english fish and chip shop was one of the nicest Iv had including the ones back home! Never had a bad meal the whole time I was there. Would recommend Soldoiro hotel to anyone and would definatley go back! Anyone going, hope you enjoy it as much as we did! "
- Travel date: Mon 5th of May 2008
Wasn't impressed with this complex at al...
"Wasn't impressed with this complex at all, I felt the place had so much potential but I'm sorry to say it let itself down. The rooms weren't great, they had pretty much just the basics and were presented badly. Generally everything in the room was a poor standard, the cupboards were falling apart, the kitchen was dodgy and the sheets were itchy. The only reason it gets a 2 is because of the weather we had!"
- Travel date: Thu 18th of October 2007