16 Traveller reviews from Holiday Watchdog
This hotle is amazing to look at! It is...
"This hotle is amazing to look at! It is a very grand, I think 16th century building surrounded by landscaped gardens, very picturesque! The rooms are well furnished and decorated although there were a lot of signs of wear. Could do with updating furniture and a coat of paint but still not over bad! The pool was good. A very good size and plenty of space for people. There were 5 restaurants in the hotel. They were really good, I would strongly recommend that you try them if you are staying at this hotel. They were better than any other that we ate at in Malta. The prices were reasonable, for the food and the hotel. Ask for a room at the back when you book, as the bus station is opposite and can get noisey from early morning. Not a bad hotel."
- Travel date: Thu 31st of January 2008
Perfect two weeks spent in the grand opu...
"Perfect two weeks spent in the grand opulence and idyllic peaceful surroundings of this charming hotel. Clean, tidy, welcoming and unobtrusive in all aspects. Nearby bus station was an added advantage to getting around the island.
Pool area cannot be faulted. Breakfast was a delight, concierges and counter staff were very helpful and approachable throughout our stay. Room was perfectly cleaned, tidied and aired every day, a delightful stay - roll on next year.
- Travel date: Sun 9th of September 2007
This hotel is what old style hotels with...
"This hotel is what old style hotels with service are about. The entrance and the big lounge area is really good but donât expect the clinical look of new hotels because thatâs not this type of hotel is about.
We have just had a 4 day break to attend the Jazz festival and this hotel was the ideal location.
We had a room overlooking the Harbour and gardens with a small balcony which was so pleasant to be able to sit out after spending a day on the pool side.
The room was perfectly functional and facilities were good including free fridge and safe box.
The breakfast in the morning was superb and also being sat outside overlooking the gardens and harbour opposite.
Ideal for the Maltese buses as this is outside the hotel entrance (50m) a walk around the streets of Valetta and after the big breakfast was a must.
Staff were friendly as only the Maltese people can be and we will certainly return.
- Travel date: Thu 26th of July 2007
Itâs important to bring the details up...
"Itâs important to bring the details upto date on this hotel.
I arrived and was shocked at how tired everything looked. The rooms were basic and very tired looking. The 2 rooms I was shown to had a curious odour to them, looking down the drains it was easy to see why.
This hotel is currently on the market to be sold. If one could be found and is able to keep its exterior charm, but update the rooms it would be back on our holiday list.
In the end it is entirely up to you whether you visit. If you can overcome the tiredness of the rooms then this is a great place to be."
- Travel date: Sat 16th of June 2007
Old world charm in the wonderful city of Valetta.
"We have just returned from Valletta having stayed at Le Mereidien Phoenicia hotel. This hotel is a little touch of old world charm mixed with touches of modern day life. The hotel entrance and public rooms are very grand and elegant and take you back to a time forgotten in todays fast paced lifestyle.
We stayed for 7 nights on a B&B basis and found the location of the hotel most acceptable and convenient to all the city has to offer. Breakfast was nice and we got to sit outside on one day which is so nice on holiday.
Buses are outside to take you all over the Island and the City gates are literally 200 meters away. The old city is so impressive its worth staying here just for that as opposed to the areas of St Julians. The clientelle at the Phoenicia is mainly mid aged and mainly couples but then that addes to the relaxed atmostphere there.
The swimming pool and surrounding areas are the best feature of the hotel and although the pool is a long walk from the hotel building via the wonderful gardens its worth the walk when you get there.
I booked via Matla Direct (London Office) and the only disappointment I had was with their female tour rep who was very rude to me in front of witnesses on the welcome meet and greet session in the palm lounge of the hotel. Most unacceptable really in any hotel let alone a 5 star hotel. I did report this to the hotel reception manager and she did not seem surprised by my complaint and stated that I should report it to Malta direct upon my return which I have.
The hotel does need some attention to its lifts which break down alot and the air conditioning does rattle a bit.
If these matters are attended to then I would be glad to return to the hotel.
A nice touch was the management invitation to the hotel cocktail party one evening which was lovely and a nice way to meet other guests for an hour. Sebstian the concierge was most helpful during our stay.
Apart from the rude tour rep indicent a most enjoyable stay.
Would propbably have a balcony room if I returned again."
- Travel date: Sun 24th of September 2006
Really liked it
"It was a short stay, and we had had a bad experience at another hotel during the previous week, so we were pleasantly surprised by this hotel. It was a bit dated, but in a charming way, and had some really nice touches. The rooms were not huge, but the decor was attractive and we had a great view out over Valletta. The communal areas were very ornate.
The staff were courteous and helpful, even when we pitched up on their red carpet soggy and messy following our last scuba dive of the holiday. The position of the hotel was perfect for access to the walled section of Valletta."
- Travel date: Sun 17th of September 2006
Fantastic hotel with plenty of old world charm
"We have just returned from a 10 stay at the Phoenicia, which is situated just outside the gates of Valletta, a beautiful walled fortress city that has been designated a world heritage site.
We arrived late morning after a short but fairly terrifying high-speed cab ride from Luqu airport. This was a reasonable 6.5LM that was agreed in advance at the airport taxi desk.
The reception staff were extremely welcoming and without prompting provided us with local maps and information on areas of local interest (compare this with the disinterested reception staff you get at many so called "top" hotels around the world)
We had two rooms (one for the kids aged 9 and 13) both facing the harbour. They were tastefully decorated, clean and cool.
The pool area is spectacular, situated on the top of a cliff overlooking the sea. A well staffed bar area provides very reasonably priced food and drink throughout the day. The pool area was never crowded and its magnificent garden setting provides a tranquil environment away from the bustling streets of Valetta.
Breakfast is served on the terrace overlooking the gardens (subject to weather conditions) The choice is excellent and staff attentive and friendly.
This hotel has bags of character, its classical decor provides the ambience of an age gone by, but its modern amenities and superb staff make this a world-class hotel.
Its situation near the bus station is a positive advantage, as from here you can travel cheaply and efficiently around the island.
Valetta has a large choice of reasonably priced restaurants, and children are welcomed by the universally friendly Maltese people.
Malta's fascinating history is combined with stunning architecture and excellent climate.
I would highly recommend this hotel, and we look forward to visiting again soon"
- Travel date: Fri 8th of September 2006
Expensive and not 5 star.
"OK, first off we dont travel very often, and so my idea of what five star should be might be a little bit off the mark but here is my account of my recent (Got home yesterday) stay at this hotel.
It all started well, we booked through expedia, as we wanted a real "Malta" experience we went for Valetta over St Julians, as that apparently is very touristy. Of the hotels in Valetta this one was the best offering all the things we wanted. When we were booking we searched for Bed and breakfast rooms, and having just checked again this is something that most of the other hotels in Valetta offer, but for some reason, this is not the case with the Phonecia, so although we were under the impression it was included, it wasnt.
The room is functional, small and dated. the marble floor was chipped and stained, the bed was noisey as was the AC (sounded like a drill at times). We were at the front of the hotel in a standard room, so opening the window was out of the question as it was far too noisey. Most of the furniture in the room has been about for a while so it was all a bit tired really including us for most of our stay. The lifts are rubbish, hot, small when they work. the lobby area is nice as were the staff at times, but not all the time. We didnt eat in the hotel apart from the breakfast which as I said we thought we were getting as part of our room rate, as the prices were very expensive compared with the resturants around Valetta. The Pool was great, and the staff around the pool were fantastic, but again, I have to question why in a stand outside the hotel you can get a large bottle of water for Lm0.75 (about Â£1.20) and in the hotel its Lm 2.50 (Â£4.15)! and the prices for food and the selction were not really very good, good smoothies though.
In the evenings Valletta doesnt offer a great deal, the waterfront area is good but in town its very imited, although the resturants are all very good theres just not that many to choose from and no bars to mention. So most nights we headed back to the hotel bar for a nightcap. One night we were forgotten about completey even thought the bar tend knew our order as we walked in (we're not that adventurous) and one night they got it wrong completely. Both times apologies were made and the staff were good fun, but I cant say its 5 star service.OK so onto bill paying time and imagine my surprise at seeing we had to pay for our breakfast, especially as it worked out to be Lm 7.25 each (Â£12.00) per day for a luke warm buffet and a cup of coffee. At no time were we asked if we'd like to pay up front, asked for an order or given a receipt. One morning I had a cup of coffee and a slice of toast, but the price was the same as every other day, how can that be fair pricing? I am in the process of trying to sort this with expedia, but I think we should have checked the small print, and I urge you to consider this before staying here. I know if I had known that we had paid room only and that breakfast was not part of the room rate, we would have probebly either skipped it, or gone to the cafe just inside the gate of valetta that was doing a full service for just under half that price.
All in all a bit fed up with what should have been a relaxing holiday that turned out to be a bit of a mare. I liked Malta and will be going back, but I will definitely not be staying at this hotel again."
- Travel date: Sun 27th of August 2006
Shame on Le Meridien
"I was extremly dissapointed of this hotel! I expected something else! And i say this because I tought Le Meridien was a serious hotel chain.Obviously I was wrong! I don't know if i'm gonna trust Le Meridien again!!Everything went bad: the lifts are awful, very small, very old; the rooms are extremly small.Everything is old in this hotel , you feel like you're in the '30s.It's situated near the bus stop so all day you'll be hearig nothing but horning.Services are ok."
- Travel date: Tue 22nd of August 2006
A perfect location for visiting Malta.
"Altough not very modern, this is a perfect 5-star hotel with comfortable rooms and bathrooms and a helpful friendly staff.
The food in the restaurant was very tasty and beautiful, and the prices are defitively not the highest in Malta.
When you like discovering Malta by yourself, this is the most ideal location, as all buses leave from nearby the hotel. These buses, as old and noisy as some may be, bring you almost everywhere on the island for 20 Maltese cents (approx. 0,48 Euro).
If going back to Malta, I would stay there again."
- Travel date: Mon 17th of July 2006
"We stayed for one week at Le Meridien Phoenicia for one week. This was our forth stay
in Malta and the first in Valetta. We booked the hotel directly on their Web pages, it
Arriving at the hotel we got a free upgrade to a Superior room! The room was very nice and
well equipped with turndown service. Cleaning was excellent.
The Consierce desk was very helpful. They e.g. recommended the restaurant Malata
(which we had walked past many times at earlier stays without really noticing). The
restaurant has excellent food and price not too bad.
We enjoyed the lounge for midday coffe etc. and afternoon drinks. They cigar bar was also
very nice with a good selection of cigars and recommendations for accompanying drinks.
The staff was very helpful and friendly, we will definately stay there again and can
recommend it heartfully!"
- Travel date: Mon 26th of June 2006
relaxing stay at Le Meridien Phoenicia
"Stayed here for one week, and had a very enjoyable time. The room was recently refurbished with a good bed and was very clean.
We had good view over the city as far as Mdina. The windows were double glazed and we had no problems with noise. The air conditioning worked well.
The staff were generally friendly and efficient. The food in the two restaurants was excellent.
The breakfast buffet was good except the hot food was not very hot.
The main restaurant had a very nice terrace with a view of the hotel garden.
The garden was very pretty at this time of year and lead to the pool, which was a good size with nice surroundings, with good friendly service from the bar.
The lounge was also very pleasant."
- Travel date: Mon 19th of June 2006