AX The Victoria Hotel
10 Traveller reviews from Holiday Watchdog
top notch hotel with perfect staff
"We went to this hotel after reading reviews on this site and im really glad we did. I travelled with my wife for a 6 night break. We booked the hotel and flights separate using late rooms and air malta.
We were placed in the older rooms in the hotel, and though it will be done up in the near future it did not spoil our time there.
The staff were 100% helpful and friendly. We could not ask for more.
The food was also top class.
We would not go back to malta, but this is nothing to do with the hotel.
If you are considering this hotel, i would say to you book it, you wont be disappointed."
- Travel date: Tue 25th of March 2008
Simply the Best
"We have stayed at The Victoria Hotel on many occasions and find it is a delight to be there. We actually stay in The Capua Palace which all are suites and located just next door to The Victoria and owned by them, it is just beautiful in fact we have looked in many hotel suites on the island and I have to say these are definately the best. The whole staff are just lovely and cannot do enough for you. The food is great and if there is something you want just ask and it is done for you. We have also stayed at The Palace just around the corner which is owned by the same family as The Victoria and again just lovely. We actually live in Malta now and still visit these two hotels regularly for food and drinks."
- Travel date: Thu 31st of January 2008
"I stayed in the Hotel for 3 nights during a conference.The hotel is what you can expect from a 4 star hotel.
The room was large and clean and the bed was comfortable. The toilet was ok, although a little bit old.
Because I was attending a conference I had lunch in the hotel and the food was very good, very tasteful.
Staff was very friendly.
The only less positive points were: the noisy air conditioner and the internet access is very expensive."
- Travel date: Sun 4th of November 2007
The Victoria is Excellent.
"We stayed at the Victoria from 14/10 to 24/10/2007 and, well, we didn't want to come home.
The food was fantastic with as much as you wanted to eat. Approximately ten dishes of different salad starters, soup, fish, carvery, meat in a gravy or sauce and vegetables. Then a fantastic selection of sweets and cheese & biscuits.
The junior suite, we stayed in, was lovely and about 45ft X 12ft with two 3/4 beds and a 3 piece suite.
What really made our stay special was the staff. Nothing was too much for them. They just wanted to please all the time. I would like to think that Alfred & Martin behind the bar became more like friends but still professional in their job.
We knew before we went that there was work being carried out on the seventh floor to the ninth. Two new pools (1 outside 1 inside) and a spa were being built. We didn't hear this until our last two days, however this was only between 8am & 5pm and didn't cause much of a problem. There was also a fault with one of the lifts after a lightening storm. This was repaired and went again after more lightening. Not something the staff could do anything about. The first time in four years we had seen rain.
We have now stayed in four hotels in Malta but this is better than any of the others & that includes the Radisson at Golden Sands.
When the pools, etc, are finished and with a touch up of the rooms, I cannot see any reason why The Victoria could not be a five star hotel.
In the words of Arnie - "I'll be back""
- Travel date: Fri 26th of October 2007
The Victoria is a faded dowager of the British Empire
"We stayed at the Victoria from the 12-17 October 2007. On the positive side the staff were great, lobby very accepable and downstairs bar very nice. We found the rooms slightly run down (clean) the beds were very comfortable. Our air-con never worked (despite our complaints), the elevators (both) were out of service one day and one elevator was out of service for four of the five days. There is free parking in the basement but lighting there is minimal! They are adding two floors to the building which means construction noise on top and behind the hotel.
Breakfast buffet is nothing special. Hotel is nicely located. Overall a good three star hotel but a bit disappointing as a four star!"
- Travel date: Wed 24th of October 2007
Very lovely hotel...
"This hotel is in the best city of the Malta, Sliema. It is close to every where. There are buses very close by that take you to every city. If you walk 4-5 minutes you will get to a beach which is right in front of the bus stops. I donât think any of Malta's beaches is sandy but they are picturesque. The staff is very courteous. It is very clean and quiet. you can walk to St. Juliens along a beautiful board walk and see the beautiful Mediterranean sea in the mean time."
- Travel date: Mon 1st of October 2007
Loved the Victoria!
"My first trip to Malta in Sept 06 was spent at the Victoria in Sliema. The staff are very professional and cordial. The furnishings in the lobby are very pleasant. The rooms are equipped well, and my room had a balcony (I assume all the rooms have this as well). The breakfast buffet is excellent. It is only a 10 minute walk to the water from the hotel. I thought it was a great value for the amenities and location. Would definitely stay there the next time I come to Malta."
- Travel date: Sun 26th of August 2007
Lovely place to stay
"We stayed at the Victoria Hotel in Sliema a couple of weeks ago and I would highly recommend it. Our room was large and very clean with a balcony (though it didn't have much of a view and was near a building site) but our stay was very enjoyable nonetheless. The rooftop swimming pool was open, though they are still completing renovations, and there is a small bar, though it mysteriously charges more than the downstairs bar. The Penny Black bar is very good and we received complementary (non-alcoholic) drinks. The staff are all friendly and helpful. We stayed on B&B basis and the variety of food is excellent. The only slight downside is the location, which is about a 10 minute walk from the beachfront, but on the upside, is much quieter. Our stay coincided with the Santa Maria Feast Day so we were treated to some pretty spectacular (and very loud) fireworks, which we watched one evening from the rooftop. Sliema itself is not that pretty but it has a great view across to Valetta and is very well connected by bus and ferry to other cities. There is also a wide range of bars and restaurants. Overall, a highly recommended place to stay."
- Travel date: Sun 26th of August 2007
Great hotel, perfect location
"We stayed at the Victoria for 4 nights, and found the hotel to be clean, well maintained, and perfectly located for getting around the key parts of the island.
The bedrooms were well sized, with everything you'd expect from a hotel of this standard, and we had a balcony (which not all the rooms have, so better to ask...).
Although we were in a 1st floor room, the people we stayed with had a top floor room which offered great views of the local area, so again, ask for a room as high up as you can....
The location was off the main high streets, so it was quiet and felt safe, and there were bars and resturants within 5 minutes walk (try the 'Kitchen' resturant if you want to eat top-notch food, and stick with the local wine, its very cheap and pretty good!!).
The only down-side to the hotel was the construction works on the roof, which meant the pool was out of action. Although this caused some noise issues during the day, we were out most of the time so this wasn't a major issue. Also, the hotel had arranged with the Imperial Hotel for guest to be able to use their facilties, which were very nice (although I image the Victoria's roof pool would have been something special). Also, the Imperial is only 2 mins walk, so you can't really complain.
So, we'd stay at this hotel again, especially if the construction work is finished.....!"
- Travel date: Sat 7th of July 2007
A delightful friendly hotel in an extremely convenient position
"We have just returned from 2 weeks in Malta. We stayed at the Victoria Hotel which is in a residential part of Sliema. The hotel is undergoing some refurbishment at present which meant that the roof top pool and bar were out of use. There is also a new hotel being built next door. The location was very good, quiet but within a 10 minute walk of both the ferry to Valetta and to Tower Road.
We asked for a quiet room so that we would not be disturbed and Mario on Reception ensured that the room we were allocated was in a quiet part of the hotel. Our room was spacious, spotless, well equipped with stylish furniture and a lovely bathroom. It also had a balcony. Even the toiletries provided were of a high standard. The hotel had an arrangement with the Imperial Hotel about 3 mins walk away for guests of the Victoria to use their pool .
The reception area, restaurant and Copperfields Bar were all tastefully decorated and we appreciated the classical music being played in the reception area and restaurant, this was very relaxing. The breakfast is a buffet of good quality and with lots of choice. Our only criticism was that the tea/coffee could take a while to be served especially if you came down to breakfast late.
By far the best thing about this hotel is the staff on reception and in the bar. Special mention must go to George on Reception who arranged flowers for us at short notice for us to take to relatives. Also Dean & Stuart and all the others whose names I can't recall. Nothing was ever too much trouble and customer service was always delivered with a smile. We had a problem with electricity in our room following a storm and this was dealt with promptly and courteously.
The staff serving in the bar, namely Martin, Alfred, Joseph and Dean were very efficient and always good humoured. It was a pleasure to sit at the bar after dinner and chat to them. They also provided useful knowledge about the island and about the local drinks.
We travel a lot but can honestly say that our stay at the Victoria Hotel was a pleasure and we plan to stay there again next May.
Carol & John"
- Travel date: Mon 18th of June 2007