Radisson Blu Resort & Spa, Malta Golden Sands
36 Traveller reviews from Holiday Watchdog
"Just returned from a wonderful weeks holiday in this hotel. Couldn't fault the hotel or staff, clean smart, stayed in a suite overlooking the sea. Beautiful views and balcony was ideal. Public transport is easy. Food in the Italian restaurant particularly good and very reasonably priced xx booked again already for next year "
- Travel date: Tue 16th of May 2017
"Just back from Malta were we attended a presentation at this hotel, we thought the place was lovely in a quiet location,we had only arrived the day before and was booked into a different hotel, we hadn't seen even the resort just walked out of out of our hotel when approached by Daniel who told us about the presentation and said we had won a weeks holiday in Tenerife,we decided to go view the Radisson and attend presentation, after seeing the complex we decided to book in for the night which we enjoyed, its is such a shame they don't give you the option to think about purchase at a later date or give you some free nights to sample the complex as to spend 18k after a couple of hrs presentation isn't enough. However since coming back I have filled in the questionnaire for the holiday in Tenerife and it said we will expect a call back I am still waiting. its such a shame that this is probably a scam and the Radisson it putting its name to it.
I can recommend the Italian restaurant they have near the beach, prices very gd and food fantastic, the only disappointing thing about our night stay was at breakfast, the coffee was made with tap water and was disgusting."
- Travel date: Mon 11th of April 2016
"We visited this hotel after taking the AZURE deal which meant we had to prepay and attend a promotional event. All went ok until check out. Azure had not told hotel we had prepaid and as we were leaving early there was no-one from Azure to confirm. We had to pay again on leaving having to wait for refund. We took advantage of a deal for another week to be taken within 2 years. However at the time of booking and seeking help to obtain a Schengen visa the Azure / hotel staff were NOT helpful meaning we did not get visa; lost a lot of money in the process including what I had paid the hotel for the pleasure. We will NOT be visiting Malta again if this is how the hotel/ consulate & Azure treat tourists."
- Travel date: Thu 13th of August 2015
Excellent hotel in a peaceful location
"We have stayed at this hotel on a couple of times. The first time we had a large apartment with wonderful sea views and well furnished balconies. On our second visit we took advantage of the Azure time share promotion. The room wasnât as spacious â but under the terms of the promotion was hugely discounted compared to the normal hotel tariff. Instead of the sea view we looked out onto the National Park, - bear in mind the climate and do not expect the lushness of the UK countryside, but do take advantage of the lovely walks (and if you are so inclined horse riding) along the coastline. The hotel is in a quiet area, so consider car hire, - local buses are decent and taxis reasonable.
Without exception, we have always found the hotel staff to be helpful, friendly and courteous. The rooms are well equipped; - good quality toiletries are provided and replenished daily and bed linen and towels are changed daily unless you indicate otherwise. There are outdoor and indoor pools, a gym, sauna, steam room and spa. Pool and beach towels are provided. With five in-house restaurants there is plenty of choice.
Lots of people complain about the obligatory time share talks that come with the discounted package. My advice is that if you are really not interested then donât abuse the promotion. We attending the talk and yes it was tiring. Having recently retired we were toying with the idea of timeshare. That said we were determined not to be a pushover and gave our âmembership consultantâ David Figg, a hard time. Reading other reports, I donât know if we were lucky or if David is the exception, but I have to commend him for his patience, professional attitude and most importantly his passion and knowledge of Malta. He encouraging us to ask ourselves if this was the right decision for us, and gave us ample opportunity to withdraw. In our first week back in the UK, as part of the Azure âdue diligenceâ process, a senior contracts manager telephoned us to evaluate our experience with David and ensure we understood the contract. Initially, I found the process of booking our timeshare holiday confusing but the amazing Anja in the memberâs services and reservations department came to my rescue and proved invaluable.
So far so good, - Up to now we are very happy with our two weeks luxury timeshare accommodation at Radisson Blu. Time share isnât for everyone, but it works for us. Malta is a special place with the friendliest people, amazing history and plenty of wonderful places to visit: St Julians, Valetta, St Paul's Bay, I would also recommend the Limestone Heritage Center at Siggiewi.
- Travel date: Wed 6th of May 2015
"Couldn't ask for anything better from this Hotel, we had a great apartment, with a little kitchenette for all our self catering needs, w had to attend a Timeshare Promotion but what is one day or several hours out of a weeks holiday.
On discovering we were not going to buy it was "good by and see you later" no pressure at all, within the next two days were were approached again to "see if we could find you a better deal" we refused with a polite no and that was the end of it.
All the staff we encountered were excellent and couldn't do enough for you, (they didn't know on what travel basis you were on, so had nothing to gain, just being very helpful as one would expect from a 5*** Hotel/Holiday) Give it a try.....the Hotel is a little out of the way and you need to get a bus to the nearest town but getting about on the local bus is very reasonable approx 1.50 Euro per day and you can hop on and off as mush as you like, the people are very friendly and English is the second language........enjoy
Malta is a great place to visit (or would be in season, we went out, so it was a little quiet) would go again."
- Travel date: Tue 28th of April 2015
Excellent hotel - make sure time share is for you!
"This is an excellent hotel in my opinion. This of course comes down to individual taste and what you want out of your holiday. We are a family of 4 with a 5 and 8 year old, so having everything on site is important of us. We have a 1 bed room with separate sofa pull out for the kids and it works or us, however with older kids this may be more challenging. The climate is excellent and the kids love the pool. Staying July 28th to Aug 5th on a promotional week through Azure. The hotel is exceptionally busy an this is noticeable around the pool, however not anywhere else as there are a number of restaurants to eat in the hotel.we opted for the half board option and again it works, - food choice, menu and availability is very good. Very very clean, ambiance is very good with staff displaying exceptionally high levels of service. It's a remote location, so unless you want to hire a car or travel by local bus( very reasonable) then access to other local restaurants and amenities are not close by.
We had our timeshare talk and it was a long day, not for us as we just do not have this type of disposable income at present. The team are happy to arrange a loan for you via Barclays and throw in extra incentives, so just make sure you are absolutely sure timeshare is what you want. We almost got stung for Â£950.00 and a 1 week return to this resort in off peak season, however the azure team sorted it in the end. Thanks in particular to Debra Fowler in the office, a real genuine person, these people are hard to find in life. Read all the paperwork, - long, arduous but a must if you are considering a timeshare option.
Hotel - excellent, - if it's in your budget, - I recommend a visit.
Promotional week - take it, this will not disappoint should you just want to chill and have everything in your hotel, - just make sure you understand timeshare and if it is something that suits you and your family.
Location - remote , make sure it's for you.
Those who come, enjoy Malta.
- Travel date: Mon 4th of August 2014
Beware of the Trial Timeshare
"Enjoyed a wonderful holiday at this amazing resort on a timeshare presentation deal in July 2012. We really wanted to try out this experience as we love Malta, particularly for scuba diving and as we were coming up to retirement we were researching holiday schemes. We first visited Golden Bay in the Christmas of 1989 when we had our first family holiday abroad in the old hotel, so the place had captured our hearts. Golden Bay is in a remote part of the island but as long as you can drive it's not a problem. It's very near the ferry terminal to Gozo and the location of popular and accessible dive sites. Our presentation wasn't until the end of the week but when it arrived it was a day of hard work. We were genuinely interested in looking at a timeshare but when it was clear to the young (ex-army) salesman that he may not be able to close the deal on the day he became quite threatening. He was also modelling his sales pitch to a female Maltese member of staff, she remained passive throughout. He said that if we didn't stop being so awkward and allow him to finish his presentation then we would be billed with the normal cost for the week. We were asking genuine questions that he was struggling to answer. This was quite a turn around since he'd been delightful throughout the week, however he offered us discounts at the dive center that were not genuine. (The dive center manager was brilliant and sorted us out with a great package anyway but nothing to do with the time share.) We allowed him to continue with his presentation feeling disgusted by his behavior but not totally surprised and when we had five minutes peace whilst he went to speak to his senior manager we were ready to just call it a day. When his manager returned he was able to offer us a compromise to the deal. First they wanted Â£20K via Barclaycard or cash for the timeshare deal or in order to allay our fears a trial timeshare. We wanted to be able to go anywhere we wanted in the world anytime we wanted because we are teachers and peak periods exclude us from a lot of deals. We narrowed it down to the Maldives and they showed us hotels and resorts in the Maldives. The trial membership was just short of Â£3000 and valid for three years. Â£1000 was to pay for another week in Malta at Golden Bay, an apartment for up to six people, we could book this anytime during the first year of our membership but some of that money was to pay for the Leisure time Passport through Interval International (the American owned timeshare company). This passport would be valid until Aug 2015 and would allow us to travel anywhere in the world whenever we wanted at very cheap holiday prices. The passport in fact only allows a very small choice of availability and in Aug 2015 we could only find the week we wanted in Europe, in Portugal on an unfinished site miles from any beach for Â£800. Not cheap and Hobson's choice. Accommodation was beautiful but site very remote with few facilities. The advertised hotel was not yet built! Back to Malta....we took our Golden Bay holiday in October 2012 with our family at half term, the apartment was brilliant and the weather excellent. The hotel was pretty much deserted and little to no entertainment. The dive center was great though and we did our usual diving trips and had a great holiday. It was good to be somewhere where everything was familiar, just like home. On our last day there another salesman met with me. This was our paid holiday week too. I thought he was going to help me learn how to use the Leisure time Passport and source the Maldives holiday for which we had paid Â£2000. He delivered a basket of fruit at the start of the week and on the Friday he took me for a coffee and a chat on the cafe veranda. I realized very quickly that he was building rapport and then slid in to how successful he was and how much timeshare he owned etc. He then showed me around some very tired looking rooms where there were special deals, the original Â£20000 deal was now down to Â£12000. Some owners had given up their timeshare due to their inability to pay the maintenance fees. I had heard that friends had managed to buy these deals for as little as a Â£1000 so I declined his offer. He seemed resigned that he wasn't going to get a deal that day and gave me his contact details should I change my mind or want him to get me a good price on our next holiday at Golden Bay. Fair enough I thought. No help with Leisure time Passport or future Maldives booking except that he assured me that there were NO timeshare hotels in the Maldives unless we had a full Platinum timeshare membership. He promised that he would get someone from Azure to get back to us on that issue and no-one ever did. The Â£2000 bought us two separate vouchers worth a weeks accommodation each for anywhere in the world through the Elegant Experience Scheme, The vouchers could only be activated after we had taken our Malta holiday in October but whenever we wanted as long as before Aug 2015. Well the company activated the vouchers immediately and without our request so the vouchers expiry date ends in 2014. We specifically wanted the holiday in 2015 to celebrate my husband's official retirement at age 65 and to his chosen place the Maldives which is of course a diver's paradise. We only accepted the trial under those conditions and despite the compliance officer advising us that the Azure team would be doing their best to impress us over the next three years since purchase, they have done nothing. The compliance officer told us to come to him should we have any concerns at all but he has only passed the matter back to sales staff who answer emails in the briefest form. They are not prepared to change the dates of the vouchers and they have not produced a holiday in the Maldives. It appears that once they have your cleared funds and they have failed to secure a timeshare deal on the second attempt then you are history. What a shame the timeshare industry is so aggressive because it's basically a good idea if people weren't so greedy. DO accept a discounted week at this fabulous place, DO enjoy the free trips and discounted meals, DO enjoy the rapport with the wonderful Maltese people, DO smile and nod throughout the presentation, DON'T ask any questions during the presentation (with any luck it will only take three hours), Do decline to accept their wonderful offer stating that you may consider it at a future date. Have a great holiday!"
- Travel date: Tue 11th of February 2014
"nTimeshare with this Radisson is one BIG CON!!!!!!! I am a hard working woman that just wanted a holiday for my kids. what i got is a loan of 15,000 with Barclays Finance a memmbership of 500, a year and i cant pay for it now. I have fallen for this fraud i am embarrass to say any thing to any one. they talk and talk for over 8- 10hrs in the end i just signed away my life and my kids to. i have try calling Azure services to cancel my mrmmbership with them only to understand that yes they will take it back, but i will still have to pay a loan of 15,000. so i will have no rights to the timeshare no further rights of use or rights to re-sell the ONE WEEK UNIT. If i cancelled my memmbership but what i will have is this 15,000 loan. "
- Travel date: Sun 24th of February 2013
dont do it!!
"We stayed on a timeshare promotion 6 or 7 years ago. we now get at least two calls a week and today we had two within a couple of hours trying to flog it. we have told them hundreds of times we do not like malta and have no intention of going to this hotel again. I have now started paying Â£3 per month to block with held numbers to avoid this hotel calling again!
they are making my life a misery"
- Travel date: Thu 7th of February 2013
For and against !!!!
"Hotel excellent . Large and very palatial . Unfortunately the location is so far from any where , you need transport at all times. The road to the hotel when you turn off the main road definitely needs attention.
Service, at all levels was impeccable , from cleaning to managerial.Rooms were spotless and well presented. Well equipped . Unfortunately some rooms as in our room had a balcony/patio completely enclosed by a painted wall on all 3 sides. Very disappointed as we did not have any outlook at all .They had a small supermarket [small being the main here]it could do with being a lot bigger and more products and stock, as there is nothing and no where else to go without transport.
The hotel prices were very expensive for food and drinks in all their restaurants and bars.You could not go on a budget.
Tips ...Hire a car , take plenty of euros , and eat out . Take local buses and shuttle buses. What you save eating out helps pay for transport . If ordering room service or running a room tab , keep a record and till tickets for every thing as some guests had to query their bill on checking out as it was incorrect ......"
- Travel date: Tue 2nd of October 2012
Excellent holiday for the price we paid :-)
"We were offered a promotional hotel stay at the Radisson Blu from 7 July to 14 and can honestly say we enjoyed every minute of it. The hotel itself was nicely decorated and the staff were excellent and very helpful.
We opted for the bed and breakfast promotion and the food was excellent. The only downside was tha the hotel was very remote and as we opted to eat out most nights, it required a bus journey which took approximately 15-20 minutes and cost 5 euros for a return ticket for two of us and our child went free. However the last bus from the livlier St. Paul's Bay was 9PM and if we missed this we had to get a taxi back which cost us 15 euros, so a cheap night out turned quite expensive.
The 20% off voucher card we were given at the start of our holiday was very useful as the hotel prices were not cheap.
Evenings at hotel were very relaxed and not a lot happens. There were a couple of live singers in the Moca Bar that finished at 11pm and that was about it. Our child loved the pool but was very bored on an evening. If you have small children and they like to be entertained, maybe this type of holiday is not for you.
The pool grounds were stunning and the seating area in the Moca bar were very 5 star. We were in the middle block so spent most of our time at the pool. The beach was nice but had a lot of sea weed which I didn't like but the pool was good enough to spend your days.
We had to spend either a morning or an afternoon attending a presentation on holiday ownerships by Azure, the team who offered us the promotional deal. You are not bound into anything and it is simply for information purposes only so do not let this put you off if you are offered the same deal. Just give up 3 hours of your time and then the rest of the holiday is yours to enjoy. We saw the good sides to the holiday ownership scheme, but felt that if you were in a position with extra money and like this type of holiday. With young children, a package holiday is more for us.
The hotel room was fantastic, it was a family suite and it was cleaned every day.
Although the hotel was stunning, we woudln't return to Malta as the lack of nice beaches was an issue.
The price we paid for the hotel stay was briliant value for money as it was merely a quarter of what we would normally have to pay but we ended up sending a lot more money on eating out, taxis, drinks, ice creams for our child etc. so feel that an all inclusive option at a package holiday suited us more.
You wont be disappionted with the hotel :-)
- Travel date: Fri 27th of July 2012
Send in the hotel inspector!
"We went on this holiday because of a cheap timeshare promotion deal. I have to say that if we had paid the full price we would have been livid!
The hotel is a very long way from being a 5 star and much of the furniture,towels,carpets and paintwork are extremely shabby.
My partner and I were allocated a 2 person sofa bed while my mum and daughter had the twin room. We were not happy with this but there was some confusion with the booking and we were given vouchers and an apology.
We subsequently spent our week on a small sofa bed in the living room, which was not at all luxurious or relaxing. Due to the lack of storage facilities we lived out of our suitcases. A basic clothes rail with a variety of tatty hangers was delivered to our room because the only wardrobe was tiny, had just 10 hangers and was in the twin room. I felt as though we had taken up residence in a charity shop!
The balcony was a lovely size and the side sea view was very pretty. However, the cheap, paint-chipped and uncomfortable patio furniture let it down.
As for the private beach, the hotel owns a pocket-hanky size piece and the rest is swarming with local people enjoying time with their families. This in itself is absolutely fine and the atmosphere is nice and lively, but it is very misleading when you see the photos of the large bay overlooked (and seemingly owned)by the hotel.
Overall this is an ok hotel. It's clean, the staff are pleasant and work hard. The food is good, the location is lovely - but very isolated, and we had a nice holiday and enjoyed Malta. However, if you want a really special holiday or genuine 5 star pampering then this is NOT the hotel to choose and there are plenty of 4 star hotels around that are far better than this one."
- Travel date: Wed 10th of August 2011