Ambasciatori Palace

Via Zara 7, 30016, Jesolo Italy
4 star hotel


Ratings summary


Rating by feature

  • 4 room
  • 4 pool
  • 4 beach
  • 5 service
  • 5 value
  • 2 food
  • 4 cleanliness
  • 5 location

11 Traveller reviews from Holiday Watchdog

Good Lovation


"We spent 10 days at this hotel which is centrally located in the resort of Lido di Jesolo. The staff were excellent and they always tried to help and give a warm welcome. You have the choice of half board or bed and breakfast. We chose bed and breakfast as we wanted to eat locally. We did try the half board on two nights, and it was fine, good selection of food, buffet style with plenty to eat if you wanted. The hotel has a private pool and fronts on to their 'private' beach. Although the beach is 8 miles long sandy and full of deck chairs, but its not overcrowded. The hotel is classified as 4 star, but my opinion it is a 3 star hotel based on the decor and general facilities. For example it advertises you can pay by credit card and debit car (there is a 2% charge), when we came to check out they told us debit card was not possible here and we had to travel to a sister hotel 10 mins away to use their facility. Good job we allowed enough time to catch the plane! One good thing most hotels in the area seem to offer free bikes which is a great way of exploring. There is plenty to do in this resort, very good restaurants, aquapark, go-karting and of course the beach and pool. The area is commercialised catering mainly for the Italians, some German,Russians and Brits."

Holiday details

  • Travel date: Thu 23rd of August 2007

Great Holiday.


"Just returned from a wonderful two weeks. The hotel could not have been in a better position, right on the beach and only a hundred yards from the main street. The hotel staff were great, especially at reception and couldn't do enough for you.
The food was very good. Ok over two weeks it started to be repetative, but what do you expect, there was a great selection every night. Beef steak, pork, chicken,venison,lamb and rabbit were all regularly on the menu with a variety of seafoods and pasta always available. Add to that, a wide variety of cold salad and a reasonable dessert offering and we found no reason to complain.
Like most hotels there are plenty free parasols and loungers available on the beach yards from the hotel. There is a small charge for poolside loungers but well worthwhile if you have youngsters in the pool.
This is not Spain the hotels are smaller and quieter. They are tighter together therefore have smaller pools and less land.
The resort was busy without being over lively and at no time did we witness any loud or rowdy behaviour.
We would recommend this hotel and resort to anyone who is not looking for twenty-four hour parties. You are not even allowed music on the beach.
This is a place to relax and enjoy yourself with plenty of bars and restaurants, and with Venice only 45 mins away, comes highly recommended."

Holiday details

  • Travel date: Sun 5th of August 2007

second time visit


"We really wanted to come back to this hotel as we stayed here in 2003. However we were a bit dissapointed this time which let our holiday down. The room was not really as clean as 3 years ago and the food was quite dissapointing this time. You had to get there early otherwise all the nice things such as salmon would dissapear and would not get replaced. on the whole the hotel should really not be a 4 * but a 3* now. Location, however is just right. Not a family hotel, no evening entertainment."

Holiday details

  • Travel date: Tue 26th of September 2006

Lovely Hotel - Perfect Beach and Base for Venice


"We were unsure what to expect as this Hotel had mixed reviews on the website.
The hotel was under new managment and they and the staff were very friendly and helpful.
Our room was clean and the bathroom recently refurbished. The fridge did not work but the air conditioning worked well. In line with most Italian hotels, it is not a UK 4* room, but it was clean, cool and comfortable for the time that we were there.
The beach and the pool were spotless with comfortable sunbeds. Parasols provided. Beach was busy at weekends but quieter in the week.
Restaurant food was lovely, especially if you took the time to linger over the meal and enjoy the wine list (reasonably priced at 12 + Euros). Very high quality meats and salads, although the puddings went very quickly you could "make do" with a selection of fine cheeses.
Breakfast time was very relaxed on the Terrace, good selection of continental goods and some Traditional English items (egg & bacon)
Lunchtime food (if you had room!), cheapish cafe on the beach for coffee, beers and sandwiches, or a takeaway 50 yards away doing a lovely selection of pizzas and salads.
The hotel was very quiet in the evenings, and if you wanted life you could go around the corner onto the main street where it was very busy although we did not go to any bars, there seemed to be plenty to do.
This hotel was about 1 hour 45 minutes to the centre of Venice, easy reach of Verona and Lake Garda and gave us an ideal base to see all the sights and then snooze on the beach to recover from the crowds.
There was so much going on in lesolo that you could not be bored here, but if you wanted peace and quiet with a good paperback (the Hotel has a good library) you could find it on the terrace in the evening.
The only downside to the holiday was the presence of some bad mannered Brits and I quote - "Don't you have Pimms?" (a classic Italian drink NOT!)
Lovely hotel, well done to the Italians firstly for winning the world cup while we were there - the atmosphere was great and secondly for making us feel so welcome!"

Holiday details

  • Travel date: Sun 23rd of July 2006

Poor Hotel


"My girlfriend has previously stayed in this hotel when it was actually part of the Gianetti Group which it is not anymore. Therefore I was unaware of what to expect. It was a pretty standard hotel which was more suited the elderly than any young couples looking to go there, as we were.

We experienced a great deal of problems starting from the first minute we walked into our room. We had booked a family room with a sea view and when entered it we had a twin room with the view of apartment blocks next door. We asked them about this problem and they sorted it out within two days, meaning we paid for more than what we got. When we moved to our new room with thought everything was finally sorted until later that night. Being unable to sleep was a huge problem due to a heat wave that was occuring. This was because our air conditioning was not working and our fridge was broken so we either had to drink warm water or constantly buy small cold bottles. Therefore we asked for help and got some but it wasnt fixed.

This meant we had to move again three days after changing rooms for the first time, with sleepless nights on top. With arriving onto the third room everything was fine. The air conditioning worked all through the day but then at night it seemed to still be extremely warm. Upon asking the manager of why this was, he informed us that it was turned off at night! This meant that during night time temperatures of 30 degrees it was unbearable to sleep.

More problems were encountered in our stay such as with the pool. For the first week it was lovely and clean and a joy to swim in. After this it was noticed that the build up of dirt and bugs in it was unbearable. The water became cloudy and I couldn't understand why people were still swiming in it. It would have been simple for the manager to ask his handyman who was around to skim the top of the water to take out the plants, leaves and massive insects that drowned in it. It seemed he was more interested in sunnying himself of the beach for most of the day.

The food was nice for the majority of our stay but it seemed to lack much variety with steak and fish with the same potatoes being served almost every day. The selection for lunch didnt exactly leave much to the imagination either. Pre-packed toasties and burgers was all that could be bought and they were extremely tasteless. The location of the hotel was good and the surrounding areas were lovely with the reception staff being more than helpful. It just seemed that it has been overtaken but a manager who is uncapable of keeping his customers happy and as my girlfriend has informed me, seeing as she has been there before Mr Gianetti sold it, it has gone downhill ever since. It certainly won't be able to keep its four star rating long unless some drastic actions are undertaken. Not an enjoyable hotel to stay in but a beautiful area. I advise people to try somewhere else."

Holiday details

  • Travel date: Sun 2nd of July 2006

Perfect location and lovely food!


"We have been to Lido di Jesolo twice. The 1st time, we stayed in the Aquileia, which was horrid. We loved the resort so much that we scouted the place out and decided if we were returning to Jesolo, we would stay in the Ambasciatori. So last year, we returned and stayed in the Ambasciatori and brought my parents and little brother with us.

We had a fantastic time. The hotel is perfectly situated in the middle of the 15km beach resort. The hotel is actually on the beach... you walk out of the bar, past the pool and you're standing on the sandy beach!!

The beach is split up by hotel-each room is allocated 2 deckchairs and a parasol for free. The beach is well maintained and is spotless clean. Its gently shelved, so its perfect for children. If it's windy, seaweed can appear, but that just adds to the spontaneity of it!

We went half board for 2 weeks. Normally if we do this in other resorts, we end up eating out for the 2nd week. But in the Ambasciatori, the 5 of us were never dissapointed with the variety, quantity or quality of our food. It was superb. It was buffet style, but you are assigned the same table for the entire stay, so ensure you get a good one! Each night, they have around 3 hot pasta dishes, 5 types of meat, 3 hot vegetables (not tinned!) a salad buffet, a cold meat buffet, a cold pasta buffet, a dessert buffet and a fruit buffet (hope i haven't left anything out, as this place had everything!)

Are basic but clean. Not exactly luxuious, but nearly every 4 and 5 star hotel we've been to in Italy has been similar. Does anyone spend anymore than sleeping and washing time in a hotel room? It's clean and comfortable, that's all you need.

As the hotel is in the centre of the resort, everything is within a maximum of 10 minutes walking. The street is flat and wide and is pedestrianised during the evening, so it is great for families out for an evening stroll / ice cream.

The people in the hotel just love children and could never do enough to entertain them if they are passing. There is not much by way of a kids club, but we tend to avoid things like that like the plague anyway. The pool and beach are perfectly located and most rooms have a sea view, so if you fancy a sit down, you can and the kids can still play in clear view of you!!

We enjoyed it so much, my parents and little brother are going back this year for 2 weeks-and they never chose to go to the same place twice!"

Holiday details

  • Travel date: Tue 16th of May 2006

Fantastic Hotel and area!


"The Ambasciatori is a great hotel- fantastic service, fabulous rooms, delicious food and a magnificent pool. Okay it was a while ago i stayed there, but it was a really great holiday. The surrounding area is brilliant, loads to do. if you like pedestrianised streets at night, great bars and bargains to be had, this is your place. I would reccommend the Black Cat bar if it's still there, magic tricks and live music when i was there. The hotel is right on the beach and you can walk for miles in either direction. the hotel should be 5 stars, not 4!"

Holiday details

  • Travel date: Sun 26th of March 2006

Great Food But Poor Rooms


"Lido de Jesolo is a very clean lively resort with miles of shops and beach. Nothing like Blackpool!!!Within easy reach to Venice, Verona and Lake Garda. I also visited Austria on a day trip which is worth visiting.
The Portland rep was friendly but wasn't doing the trips she was trying to sell justice and upon asking advice of how to get to Venice she tried to force upon us their own trip. However all the tour guides on the trips were informative friendly and proffessional. We especially liked Karyn from Connecticut USA.

The hotel was very nice, lobby and dining and lounge area very nice and relaxing. The buffet style food was unbelieveable. Being a vegetarian I was not expecting to find anything to eat but was overwhelmed with choice. If I couldn't eat the pasta as they tend to put fish and meat into it you always have a large selection of every vegetable, salads, soups, bread, fruit and desserts to die for. You could go and eat as much as you liked as many times as you liked, they took your plate after you finish and you get another one. The breakfasts were just as lavish with everything under the sun. On our last night they held a cocktail party before dinner, with a lavish buffet, bit odd before dinner but very nice idea, but never saw any cocktails!!
I could not fault this hotel on food apart from they like to feature a large amount of salt in all their dishes. The prices for drinks were very high, a can of coke 3 euros.. The only downside to this hotel were the rooms. I was expecting it to be small as per Italian standards but was quite shocked of how small it was. You do not have room to put your suitcases and struggle to walk around the beds. The decor is really dated, 70's style, vinyl headboards and blue formica furniture and the most lurid green bathroom you have ever seen. Not only that the door to the balcony did have a lock but you only had to give it a little push and you were in, the doors did not fit properly.We had to put the shutters down all the time for security. It was so poor we could not bare to stay in the room, so spent as little time as possible in there, prefering to sit on the nice breakfast balcony overlooking the sea. It did have a fridge though which is a good benefit in the hot weather. Free air con and safe also. The TV only broadcast Sky news and BBC news for English channels but was ok to keep up on the news back at home.
Also beware of the noise at the weekends with the gasoline nightclub located on the end of the street. Our first night we were kept awake till 4am with shouting, motorbikes revving and usual drunken noises. but after this we were not disturbed in the week after this. Putting the shutters down also helps towards cutting noise.
If they updated the rooms I would definatly stay here again as it's in a good location minutes from all the action and shops and beach. But the room would be more 1 star in English standards. Don't be put off going though, the buffet is an experience in itself."

Holiday details

  • Travel date: Mon 5th of September 2005

Not a four star, not Italy


"We left booking our holiday until only a couple of weeks in advance and were left with limited choice. We settled for Jesolo as earlier in the year we had been to Sorrento and loved it. Italy is a wonderful place but Lido is not an Italian resort.

Built in the 1950's specifically for the German tourist market, Lido is clean, well organised, ideal for young families and utterly sterile. You will frequently hear that it has 14km of beach, however virtually all of it is hidden under row upon row of regimented deck-chairs.

My girlfriend and I love eating out and Italy is usually a culinary heaven. Not Lido. Every restaurant has the same menu and the quality varies from bland to acceptable.

Lido is handy as a base from which to travel to some "real" Italian resorts. We went to Venice three times, Verona and Sirmioni, Lake Garda - all magnificent locations.


Do not miss this fantastic City. St Marks, the Basillica, the Bridge of Sighs and many, many other wonderful sights. Hotels and restaurants of the highest standards. Take a water taxi to see the sights but avoid wasting money (£70 - £100 for a half hour tour ) on a gondala. A taxi ride in Brixton would be more romantic.

Ambasciatori Palace

Billed as a four star hotel - it isn't. The decor and furnishings are dated. The food is acceptable but served in a sterile atmosphere. Make sure you are in the restaurant by seven otherwise you will have reduced options. We only ate here twice. The staff are friendly and polite but overall we were disappointed.

Harrys and Heron Hotel

We were told that both these hotels were poor. We walked past the Heron and if our transfer coach had stopped here for us to disembark, I wouldn't have left the coach - it looked very grim.


Lido could be ideal for young families. Otherwise, it is nothing more than a gateway to other, wonderful and truly Italian resorts. But if you want to visit these, why not just stay there ?"

Holiday details

  • Travel date: Wed 15th of September 2004

Great hotel!


"We stayed in the Ambasciatori Palace for 2 weeks in June this year. Our initial impression was good as we arrived. Very clean exterior and the lobby was very clean and spacious.

We had paid extra for a 'limited seaview room' which sleeps 2-3 people as we had been told that the rooms in the hotel are small. Unfortunately we were put in the wrong room initially. I was amazed that they even put 2 beds in the room we had been allocated - I've seen bigger shoe boxes! The room was at the front of the hotel with not even a limited seaview so we went to reception to complain. The manager was very pleasant saying that she was very sorry for the mistake but the hotel was fully booked for the next 2 nights but to compensate us would move us to a full sea view room on Sunday (we arrived Friday). The room we were moved to was fantastic! It was huge compared to most other 3 or 4 star hotels we've stayed in and was always very clean.

After the problem with the room everything was good. The staff were always friendly and helpful, food was excellent and the time we spent there very enjoyable.

The location of this hotel is very good if you like to be by the sea. It is less than an hour from Venice and only 4 hours (by coach) from Austria, Florence and Milan.

My top tip - If you get allocated a ‘20’ room (ie 220, 320 etc) don’t be surprised by how tiny it is! The other rooms are great though!"

Holiday details

  • Travel date: Sat 28th of August 2004

Holiday in Jesolo


"We stayed at the hotel from 31 August to 14 September,the hotel was always clean,the rooms were average and the staff were very good,very friendly and always helpful,the one downside was the food,breakfast was fine but we found the evening meals to be bland and there is room for improvement we would say.We are thinking of coming back in 18 months and hope the food will have improved dramatically by then,look forward to seeing the staff again though who were brilliant especially benito the waiter,adrian the barman and fabio the hotel manager,not taking anything away from the other staff who were also very good,overall a very good holiday in the beautiful Lido de Jesolo"

Holiday details

  • Travel date: Tue 2nd of October 2012

Rating breakdown

  • 5 Location
  • 4 Beach
  • 4 Room
  • 4 Pool
  • 5 Service
  • 5 Value
  • 2 Food
  • 4 Cleanliness
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    "See as much as you can of the Piazza Mazzini,the shopping and reataurants and bars run for 17 miles "

Ambasciatori Palace is also called

  • Ambasciatori Palace Hotel
  • Hotel Ambasciatori Palace Jesolo
  • Hotel Ambassador Jesolo

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