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2017: all rooms overlooking the lake have been renovated

Reviews summary

4
Good
1343 reviews
Brilliant
379
Good
528
Average
273
Poor
103
Awful
60
  • 3 room
  • 5 pool
  • 5 service
  • 5 value
  • 5 food
  • 5 cleanliness
  • 5 location

21 Traveller reviews from Holiday Watchdog

Perfect location

5
Brilliant
by
Reviewed 10th August 2016

"I was traveling with a group of 4 middle aged women . We had two twin rooms , one room was very large with a lovely shower , but the other room was disappointing , it was the size of a single room with another bed pushed in , it had a bath and a shower over the bath that wasn't high enough to have a shower with. Don't pay for a lake view as view at the back of the hotel is overlooking the gardens which are very pretty. The rooms with a lake view are very noisy Overall we were very happy with the food , staff and location and would definitely recommend staying here "

Holiday details

  • Travel date: 4th August 2016
  • 5 Location
  • 3 Room
  • 5 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Grand Hotel Cadenabbia - there are better choices out there

3
Average
by
Reviewed 9th December 2012

"When I looked at the pictures of this hotel, it looked amazing, and the location was right on Lake Como. Or so I thought. What was not obvious in the picture was the heavy traffic on the two lane road that separated this hotel from the lake. Strolling around the front of the hotel while cars, trucks and motorcycles zoomed by, just inches from the walkways was not the experience that I had in mind when I booked what I thought would be a peaceful vacation spot. In fact, Cadenabbia is not even a town, just a way point, without much to walk to. The hotel lobby was spectacular, and the restaurant was magnificent, though for dinner, it was prix fixe and pricy. We ate the complimentary breakfast there. The room, however, was small and there was a spider hanging over one of the beds above the pillow, and another in the shower to greet us. The blankets were old and worn, with a few holes, and I didn't even want to touch them. The room lacked any sense of style or decor. Part of the terazzo floor was crumbled near the corner of the room. The terrace had a nice view, although it was not exactly private - it was really one large terrace shared by several rooms, and separated by a small planter between each room, which a person could easily walk around. I had the sense that this hotel must have, at one time, been quite grand, and that it had been neglected for a while. It is now undergoing restoration, as evidenced by the large crane behind the hotel, with parts of the corridors being renovated. After two days, we left early and moved to a different hotel in a quaint and quiet little town on Lake Como."

Holiday details

  • Travel date: 17th July 2007

This hotel is definitely 'Grand'

4
Good
by
Reviewed 10th December 2012

"We booked this hotel direct after seeing it on the internet - we were not disappointed - although the refurb is not quite finished it did not deter from the overall experience - we stayed on the second floor lake view - room was enormous, bed was very comfortable and bathroom excellent - only thing missing was tea making facilities in the room plus a table to sit at - dining room was supurb as was the 4 course dinner in the evenings - the only comment would be that it is on a busy road which tends to get a bit noisy - but you soon get used to it and the views are worth putting up with the noise. Great hotel - service from staff was very good."

Holiday details

  • Travel date: 2nd July 2007

Absolutely fabulous

5
Brilliant
by
Reviewed 9th December 2012

"We stayed at the Grand Hotel to celebrate our 10th wedding anniversary and our first trip to Lake Como. When we arrived we were given a room on the 4th floor that had a wonderful view of the lake. I have to say the hotel has been completely refurbished and now is splendid, the views are breath taking. The food at this restaurant is to a very high standard, starting with breakfast, a large selection of cereals, fruit, ham cheeses plus cakes and pastries, there was also a cooked breakfast on offer scrambled eggs and bacon daily too. We were on half board and there was a good selection of starters and main courses waiter served, there was a selection of desserts where you helped yourself. I have never seen such a fabulous variety of desserts on offer from the expected tiramasu, fresh fruit, cheeses, banoffee pie, rum babas, too many to list displayed on a centre table. The waiters were extremely pleasant and professional. The location of this hotel in Cadenabbia is well situated within walking distance of the small town. and to the boats to take you anywhere during the day around the lake and a bus stop acorss the road to take you to the nearest town Menaggio, a 5 minute bus ride away or a 25 minute walk , with its designer boutiques and beautiful promenade, we found at night by the time you had had your dinner and a few drinks in a local bar over looking the lake we were more than happy. We would strongly recommend this hotel to anyone who is looking for a bit of luxury, well located and good food."

Holiday details

  • Travel date: 22nd June 2007

grand hotel cadenabbia

5
Brilliant
by
Reviewed 7th December 2012

"We have just returned from a week staying in this hotel. We enjoyed our stay. The food was delicious, the rooms were clean and comfortable, the staff were helpful and considerate and certainly knew how to do their job. We look forward to returning."

Holiday details

  • Travel date: 17th June 2007

Good choice for lake view

4
Good
by
Reviewed 5th December 2012

"I stayed just one night in early June 07. Overall this is a good hotel. I booked the lake view room which had a stunning view. The room was comfortable and I would not hesitate to stay again. BUT as previous reviews have noted, it is 100% full of British OAPs on coach tours and the hotel caters to that. There is no Italian ambiance in this hotel.. The restaurant was very disappointing - there is only a set menu for a charge of 55 Euros which was VERY expensive and no choice. As there are few other restaurants close by this is limiting. Proximity to ferry is good. Great lake room view, eat elsewhere"

Holiday details

  • Travel date: 5th June 2007

Dining Room Service

4
Good
by
Reviewed 6th December 2012

"The trumpetted upgrade of this hotel still has some way to run. With luck it may be complete in August. Meanwhile there are inevitable irritations, such as hotel services (laundry etc.) having to use the guest lift and hotel front entrance, dust in some corridors, and noise from on-going work. The dining room however is superb. A four-course dinner menu is offered - no choice of anti-pasto or desert, choice of 3 soup/pasta dishes, & 3 main courses, all of which were well presented and not too filling. The service could not be faulted. The three head-waiters set the tone and were cheerfully welcoming without being over familiar. The rest of the staff were less chatty but always polite. The system seemed to work extremely efficiently, and I was not aware of anyone receiving the wrong dish. Occasional spillages (by guests, not staff) were reassuringly well handled. Unfinished bottles of wine were routinely labled with the room number, and available next evening. The position on the lake is imposing, and offers superb views. The noisy road outside the front door will always be there, but its effects will be less intrusive once both the roof-top restaurant and bar are completed and in operation. The village of Cadenabbia itself does not have a lot to offer. However the Villa Carlotta is right next door. Its house is impressive, and its gardens which extend for 7 hectares up the hill behind the hotel are magnificent.."

Holiday details

  • Travel date: 2nd June 2007

Latest news on Grande Caddenabia - great stay

4
Good
by
Reviewed 12th December 2012

"I booked this online and had little idea what to expect other than I had requested a lake view room for a small additional amount (20 euros?), something definitely worth doing. As it turned out, my partner and I were elated with the choice. The hotel had been basically closed for twenty years and had a refurb over the last two, opening only last week for this year's tourists. Consequently, everything was spanking brand new and we were the first people to actually occupy our room. The lobby, bar, stairs, restaurant and other major areas of the hotel were finished but the top panoramic bar was still under construction (they claimed it would be completed by Sat 2nd June but it would be a Herculean task, in my opinion). Having had a good look at these areas, it would certainly make the hotel a 4* and offer amazing views of the Lake. The garden was also be managed with a wide range of interesting plants backing on to the outside pool area. The location is very good with connecting shuttle boats right outside to Bellagio, Menaggio and Como. There is also a bus service that runs up and down the west coast of the lake. Ville Carlotta is right next door and the gardens of this fabulously opulent residence run up behind the gardens of the hotel. It's well worth a visit. True, the hotel seems to be populated by British OAPs on coach tours but that didn't bother us at all. It's the accommodation that's important so why should it? It made people-watching while sipping Margauritas in the bar a fun pastime. I have traveled far and wide, stayed in 5* to flea-ridden hostels and this hotel is an absolute bargain. I can't believe the price will stay this low so take my advice and book a stay here while you can still afford it - the management are obviously aiming for the top end in future."

Holiday details

  • Travel date: 2nd June 2007

Very shabby, definitely not chic!!

2
Poor
by
Reviewed 2nd December 2012

"Having seen a mixed set of reviews on this website, I decided it couldn't be that bad - my advice is book early and stay in Bellagio!! Plus points - warm and comfortable room which was clean, nice view of Bellagio, good position for ferry, next to Villa Carlotta. Minus points - communal areas in need of cleaning and updating (animal droppings in unused stairwell, serious peeling paint on ceilings in lounge and dining room, exterior of building all needs painting and looks nothing like all the travel website photos!!), staff on reception desk brusque and not especially helpful, path to small swimming area like a builders rubble path, dead plants in troughs (a few flowering geraniums would have made all the difference), corridors had the air of a prison about them and breakfast like a rugby scrum (food satisfactory). Definitely caters for the coach tour brigade. Aparently next year it will be 4 star! Currently, I think 3 star is overly generous and would recommend you aren't disappointed like we were and book elsewhere."

Holiday details

  • Travel date: 22nd September 2006

A mid-priced hotel that knows its market ...

3
Average
by
Reviewed 1st December 2012

"... unfortunately, that market seems to be British all-inclusive coach tours. We barely head a foreign accent from our fellow guests, or met anybody under 50. The restaurant opens for two hours a night to serve a fixed-priced menu to a huge roomfull of pre-allocated tables-for-two. This is a mid-priced 3* hotel, costing the same as the small bed-and-breakfasts in the area. But this is a much grander, lakeside building with spectacular views, a nice bar which extends over the (busy-ish) road onto a watefront terrace and swimming pool. However, it has definitely seen better days. Although the hotel was built in a grand style, the decor (and furniture) is showing its age. The extensive gardens were obviously spectacular once, but haven't been tended for years. The paths are impassale in places - in one case blocked by a mature tree - and there is nowhere you will want to sit with a book. The pool is nice, but to get to it you either have to scrabble up a muddy bank or walk through the shed where they keep the broken sun loungers. Our basic room had a single wardrobe (no drawers) and a desk. No chair, though. That was OK for us, because the desk was the only flat surface large enough for our suitcase (floor included). The premium rooms with lake views and balonies are larger and better equipped and do have stunning views, but also cost more. Boats to other places on the lake are frequent, and Bellagio is much better set up for the independent tourist (it is also much more expensive, and much more likely to be full). However, the boats stop at around 6pm, so you will be dining on the unfashionable side of the lake. There are several good cafes within walking distance who will serve a decent pizza or pasta. Don't expect any local specialities, though. Your fellow diners are generally Brits of a certain age tucking into chips and fried egg, and a plate of spagetti carbonara is the adventurous end of the menu."

Holiday details

  • Travel date: 21st September 2006

A little ragged, but has potential

4
Good
by
Reviewed 17th November 2012

"Okay, so it's a little bit shabby in places, and could definately do with some cleaning in some of the public areas ahead of any renovation work - it'll make it so much more attractive at first glance. The room was spaceous, and perfectly adequate given that I only used it for sleeping. The 'twin room' is converted into a double at request, but unfortunately this doesn't mean the twin beds are strapped together. You'll find yourself sliding down the gap as they part during the night. Excellent breakfast and excellent dinner, though offering vegetarian or specialised menus would be beneficial. Our dinner waiter was more than helpful to arrange for 'chef' to create some vegetarian meals, but this didn't extend past an omlette or a cheese selection. Would definately return - and would be really happy to see it upgraded to a four star hotel."

Holiday details

  • Travel date: 27th August 2006

Well past it's best

2
Poor
by
Reviewed 6th November 2012

"This once grand hotel has sadly been so neglected that I fear it may never recover. Even before entering the building the writing was on on the wall - or should I say the paint was falling off the walls. The bad first impression was further reinforced by the unfriendly, and frankly, unkempt, reception staff. Thankfully we were only there on a bed and breakfast basis, the quality of which left a lot to be desired, as did the staff, in particular the Maitre D' who seemed reluctant to replenish items when they were finished. Linen and towels were clean and changed on a regular basis, but the rooms themselves were in a poor state of repair with no soundproofing whatsoever. The whole town was winding down for the end of the season, but with at least another couple of weeks to go, stock in the hotel bar wasn't being replenished either, with most of the spirits and mixers, we requested unavailable - however, the girl in the bar was the most helpful and friendly member of staff we encountered. Cadenabbia as a town is lacking any atmosphere, so I would recommend any visitors to the area to look elsewhere as the Lake itself is not to be missed!"

Holiday details

  • Travel date: 20th October 2005
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