12 Traveller reviews from Holiday Watchdog
Good but not great!
"We went to the Delfino on our Honeymoon for a week, and to our horror, we were put in a basement room, with no natural sunlight and a delightful view of a brick wall! When I complained to the reception, they said they would put me in a seaview room for an additional fee of 30 Euro's per night..I agreed this due to it being our honeymoon, but we had to stay in the grotty room that night. We went out for the day on our 2nd day, got back to the hotel, and they had moved all our things in to the new room....But the manager said it would be an additional 40 Euro's per night, and we would have to move room during the week to another room with a view. With the moaning out of the way.... The hotel was a good one, once we had moved room. Breakfasts were sufficient to last you most of the day, a typical continentinental breakfast. The reception were very helpful with helping us navigate the area, the big bonus with the Delfino, is that they have a little area they can collect you from, for excursions, The prices are a little expensive, and you can find a cheaper deal on getting to places such as Naples, Pompeii and Vesuvious, if you venture into Sorrento. The hotel food was ok, but the restaurants in Sorrento are exceptional, so I would recommend going out for a meal, Especially to Fauno's Bar in Sorrento. Very affordable and the food of a high standard. The pool was great, they had a little poolside bar, and they would allow you to go in the pool unsupervised after a certain time, for a little privacy. The "Beach" listed on the hotel website is literally 3 large Rocks! A Good stay once the problems were ironed out, and we are going back to Sorrento next summer, but to a different hotel. "
- Travel date: 31st December 2010
A treat in store
"From my first e-mail, making general enquiries, the staff at the Delfino were both friendly and professional, arranging our pick up by taxi from the airport, and the return leg at the holiday end. The hotel is immaculate, stylish and really quite glamorous with views over the bay to the island of Capri. The hotel offers a free mini-bus shuttle service down to Sorrento three times a day and you can book a trip along the coast to Amalfi and Positano and to Capri, with the private boat coming to the hotel jetty . This cuts out any hassle at the very busy Sorrento harbour and is also good value price-wise. The food was very good and the final gala night , which began with canapes and champagne on the terrace, was just the icing on the cake! All members of staff are friendly and they all seem so intent on making sure you have a wonderful and memorable holiday - this staff works as a team, and the magic begins as soon as you walk into the reception area. The setting is the stuff that dreams are made of, although the steepness of the area in general may limit some older/less agile guests - (my mum of 82 wasn't able to access the jetty because of the many and pretty steep steps leading down to the waterside.) However as there are so many seating areas in and around the hotel, it is a pleasure simply to sit and relax and drink in the splendid scenery. I would love to return and the sooner the better, This is highly recommended!"
- Travel date: 9th June 2007
Great views; nice amenities
"We stayed three nights in a superior sea-view room on the third floor. We were initially disappointed in how small the room was based on the pictures on the hotel's own website. But the room was larger than most in Italy. It had beautiful blue tile floors. It was exceptionally clean. The staff was friendly and helpful. This is a hotel you book for the views! They are spectacular! And the sea-view rooms have small balconies so you can enjoy the views. We spent hours on our balcony overlooking Capri. The hotel seems to cater to middle aged and older couples; there were almost no children. Most were from England or Germany. The dining experience is very elegant with great views from the dining room, but the room is mediocre. It's fine for a night when you don't want to travel to Sorrento for a meal. The breakfast was convenient and plentiful. One day they had hard boiled eggs; another day eggs scrambled in milk, not American style. But there were meats and cheeses, fresh bananas and oranges, juice, pastries, breads and rolls, and cold cereal. The location is about a ten minute drive even from Massa Lubrense, not really within walking distance of anything. The hotel runs an efficient (runs on time), air conditioned bus to Sorrento on a schedule four times a day. The last bus leaves Sorrento at 11:30 PM so if you go for dinner, you must stay late. The bus was crowded when we rode. We did drive to Massa Lubrense for dinner one night and found plenty of parking there in the evening and a very enjoyable restaurant. The pool area is very nice with bar service; pool towels were available for use at the pool. You checked them out for your stay and returned them the day you left. Big navy, thick towels. Nice. I was very impressed with the polished marble floors in the common areas. Someone must work hard to keep those up. We did the hotel's boat trip to Capri. So much more convenient than going to the harbor in Sorrento. The trip included a trip around Capri including a visit to the Blue Grotto. The boat left the hotel about 9 AM and returned about 5 PM. We had plenty of time to see Capri. Instructions on buses when we arrived would have been helpful. Overall, a really great experience. We would return."
- Travel date: 5th June 2007
"We chose this hotel as it was a little out of sorrento and as this was our honeymoon we wanted to have peace and quiet yet be close to a town. this was an ideal hotel to stay in. we were dropped off outside this hotel and it was stunning! i had never been abroad myself and this was heaven. The maids took us to our room and showed us how things work- we were totally amazed at the views from our balcony whilst drinking a complimentary bottle of champagne. We settled into our new home and i couldn't believe how clean and spacious the room was. The hotel is basically on a cliff where there is a good sized swimming pool and outside bar , outside resturaunt lots of steps down to the little cove where you can swim in the sea. (although not what i would call a beach- but sayin that there were no sand beaches around sorrento.) The cove is completely private to the hotel so no one see's you in your cossie! the staff were on top form- no complaints there. the food delicious with plenty of choice (however if you were going with children this could be a problem as there was no "childrens meals"). The room was cleaned every morning whist you had breakfast and wondered around. there were only a few things that we can nit pick at and they were - the hotel is a fair distance from sorrento, too far to walk and as there are no little shops nearby sorrento was the only place for evening meals and popping into the shops you really have to rely on free buses that go to sorrento 4 times a day - italians have a siesta in the afternoon where they shut all shops from around 1 pm to 4/5pm and then are open to 10/10.30pm. the buses were really not frequent enough as if you wanted an evening meal you had to catch the 3 pm bus. but the shops are shut so you have to hang around for shops to open and the next /last bus back to the hotel is at 11.30pm (also taxis are very expensive) - the hotel drinks are quite expensive (cheapest wine 16 euro's, coca cola 2.50 euro for small glass )- but on the other hand if you stay in a 4 star you should expect 4 star prices. - you dont pay for anything as you have them e.g. icecream and beer by the pool you need to sign for and goes on a tab so you need to check at reception how much your tab is as you could find yourself with a big bill and no money on the last night! overall we enjoyed our honeymoon so much, and have decided that we liked the hotel so much we may go back when we are older. my personal opinion is that it is for couples and not for children as it is steep down to cove and not a lot of evening entertainment. italians are also a bit crazy on the road so you need to have your wits about you the whole time all that said i still loved it!!!"
- Travel date: 24th May 2007
You Can't Go Wrong... (Edmonton, Canada)
"We just returned from a trip to Rome, Venice, Tuscany, and the Amalfi coast. Our favorite place of all was Hotel Delfino. First of all, we were absolutely amazed by the view. We had a superior room, with a large balcony that we took advantage of. In the dining room we had a table next to the window that overlooked Capri. The dining room staff were amazingly friendly and very well trained, as were the pool snack bar staff. It was a pleasure to experience this wonderful hotel. We only had bed and breakfast, but ended up returning every night for dinner because of the amazing view, great food, and wonderful service. Our room was also lovely and very clean. It had a shower and lots of hot water. If you like peace and quiet (Hotel Delfino is outside of Sorrento -- thank goodness), romance, and a great location, stay here. It's a great spot from which to drive the Amalfi coast, visit Pompeii (take the hotel's shuttlebus to Sorrento, then take the train), or Capri. The hotel has set up a boat trip to Capri that will take you there, drop you off for the day, pick you up and then tour you around the island. (Skip the ridiculous rowboat trip into the Blue Grotto! It was 9 Euro each for a 5 minute buzz in and out. It WAS good for a laugh, however.) We can't say enough good things about Hotel Delfino, and would, without a doubt, put the hotel first on our list if we ever visit Italy again."
- Travel date: 13th May 2007
"Hotel Delfino was everything we expected and more, food was excellent, staff efficient and friendly. Our room was of medium size with a balcony overlooking the bay and Capri. The hotel has a courtesy minibus that goes into Sorrento 4 times a day, you can also use this bus to go into Massa Lubrense (the nearest supermarket and pharmacy) you have about 30mins before catching the minibus on its return. Excursions - we went on organised trip to Rome, a long day but definitely worth the early start, the evening stop on the return was disappointing, the buffet meal was very poor and staff surly, in retrospect we would have been better having a pizza in Sorrento and catching late minibus back to the hotel. We used the hotel boat trip to Capri, the boat takes you around the island before dropping off at Marina Piccolo where you can get the bus into Capri we then caught another bus to take us to Anacapri where we took the single man chairlift to the top of Monte Solero the views were great well worth the 6.5 euro fare. Trains from Sorrento took us to Herculaneum for 2.6 euro, 10 min walk from train station, entrance fee of 11 euro (no charge for children or over 65's - proof needed) no need for expensive excursion. You can do the same for Pompeii. Buses and trains very cheap, taxi's quite expensive. Overall excellent hotel and holiday would definitely recommend the Hotel Delfino & Sorrento"
- Travel date: 8th October 2006
"We have just returned from a week at the Hotel Delfino. The hotel is perfect for a peaceful and tranquil break. We stayed on the first floor and our room had a gorgeous terrace and astonishingly beautiful seaview of the Amalfi coast and Capri. It was an absolute delight to wake up every day to such a stunning sight! We would also reccomend having your breakfast delivered to your room and enjoying the vast selection on your balcony - the perfect start to the day. The pool is lovely and perfect for an early evening swim as the sun is setting. Similarly, the views from the restaurant and bar are spectacular. The food was delicious - I think we came home a stone heavier!! Gala night is a real treat - dont miss it!! The hotel is located out of Sorrento which is actually quite a plus after a touristy day in the centre. The hotel also provides a free shuttle bus from the centre of Sorrento to the hotel - the only downside is that the mini bus cannot always accomodate everyone and if youre unlucky you will have to wait for the driver to come back and do a second trip. Overall, we had an amazing time and would thoroughly reccomend this hotel and the Amalfi coast."
- Travel date: 8th October 2006
Great Hotel, Service & Food
"We have just returned from a lovely 9 night stay at the Hotel Delfino. We originally booked the hotel after seeing such great reviews on this website, and were not disappointed. The hotel is situated in a fantastic location overlooking the island of Capri on the Sorrento coast. The room that we were allocated did not have a balcony, only a window with a view of the sea if you craned your neck out of the window. Although this was initially disappointing we did book one of the cheapest rooms directly with the hotel. The vast majority of the rooms do have balconies, and a direct sea view across to Capri. Beware that there are some rooms that back onto the car park at the rear and will not have a sea view. The room itself was very clean and in excellent condition, one nice touch is that on returning to the room after dinner the bed corners were always rolled back, so the chambermaids had always been in for a final visit after the normal daytime clean. The other pluses of the hotel are the friendliness of all the staff we met. The waiters in the restaurant are excellent, the service is as good as anywhere we have experienced, with a great sense of humour too! The bar, reception and cleaning staff are all equally friendly and seemed to do all they can to ensure an enjoyable stay at the hotel. The evening meals were excellent, we stayed on a half board basis, and normally after a few days of eating in the restaurant we would want to try more variety from eating out. However, in the Delfino this was not the case - there was good variety in the menus, and the quality of the food was excellent. I agree with the other review that fresh fruit juice and salad should be provided at breakfast. The pool area is very nice, plenty of sun loungers, and again good service at the poolside bar and snack area. Please note the pool is salt water, and there is also a kidâs pool too. As well as the pool area there is also a terrace in the cliff which is a quiet hideaway to sun bath or have a dip in the sea. The location of the hotel is a plus and also a minus. As we didn't book the hotel through a tour operator we did not have transfers from Naples airport. There is an hourly bus service to Sorrento from the airport (â¬7) however a taxi from Sorrento to the hotel (25mins drive) is a steep â¬50. There is a courtesy bus service 5 times a day from the hotel to Sorrento (and back again!) - beware this can be quite busy and the times are restrictive. I would highly recommend half board as the restaurant options near the hotel are non-existent. The nearest village is Massa Lubrense (3km away). Other pluses are the boat trips that are organised by the hotel. We went to Capri, and unlike the other trips from Sorrento this one gives you a guided tour around the island on the boat - which was the highlight for us. The other trip was along the Amalfi coast. The boat collects you from the hotels private mooring at the foot of the cliff. I would recommend this hotel to people who want a relaxing holiday away from the hussle and bustle of Sorrento itself. It's not the best for kids as the only facility for them is the small pool. Overall I would recommend this hotel due to the quality of service, food and location, however I was a disappointed by Sorrento as it is very tourist orientated and I didn't feel I got to see the real Italy in and around the Sorrento area ."
- Travel date: 7th October 2006
"The Hotel Delfino is the only hotel my husband & I have ever returned to more than once. The food is excellent, the hotel staff are all helpful and friendly and the location and views are superb. I can thoroughly recommend the Hotel Delfino to anyone planning a holiday in Italy."
- Travel date: 25th September 2006
Great views, great food, great service but............
"The Hotel Delfino is located at Massa Lubrense and is a 20 minute courtesy mini bus ride from Sorrento town. You will find yourself in the middle of nowhere with no opportunity for an evening stroll unless you wish to walk along an unlit narrow road with no discernable attractions within striking distance. The hotel itself covers 4 floors with a swimming pool (salt water) below and further terraces and steps down to the sea in a small cove on which side the hotel is built into. If you not particularly mobile this hotel is probably not for you! The hotelâs terrace bar and restaurant command stunning views across the sea to Capri. Rooms with a sea view also share this view. Accommodation on the first floor is larger and comes with a terrace. This I was informed by management was for âindividualâ travellers. Smaller rooms with balconies are usually allocated to package tour clients. The room my wife and I was allocated (102) was immediately adjacent to the terrace bar and this caused us problems with noise on 2 occasions during our week long stay. An Italian wedding on the Sunday (complete with very loud and boisterous children) and the âentertainmentâ on the Tuesday night (1 man and his organ plays elevator music) which went on until 11.30pm (and we needed to be up early next day!) The manageress did apologise for the wedding noise but the entertainment was a listed attraction so we should have known betterâ¦â¦. The room itself was kept clean and well stocked but did suffer from ants which, I am told, are a feature of the area! The bathroom did not have a bath but did have an amazing shower with a variety of nozzles (annoyingly though there was no soap dish and water pressure dropped dramatically late afternoon early evening) The room would have benefited from more drawers and storage space but does have a minbar (donât put any of your own stuff in!) and a free safe. Wifi internet access is available and is operated by Swisscom â we bought access for a week which cost 99 euro. There is no drink making facilities in the room so take your own kettle but be aware that use of your own electrical equipment is not permitted. The main restaurant was generally excellent with friendly service and great food, the Neapolitan buffet and Gala night meals were a highlight. The only comment I would make is that a 4* hotel really ought to be providing fresh juice and fruit salad at breakfast rather than artificial and tinned versions respectively. Overall we enjoyed our stay at the Delfino, found the Sorrento area interesting and especially enjoyed trips to Capri, Pompeii and Vesuvius. Would we come back? Maybe but not I suspect in the immediate future."
- Travel date: 14th September 2006
What a shame!
"We have just returned from the Delfino - our third year in a row. The hotel has the most wonderful and peaceful location and the staff are so friendly. However, for some inexplicable reason the hotel management have seen fit to allow local children to use the pool area during the day. The children may have been those of staff or friends but the level of noise and boisterous behaviour detracted significantly from what was generally a delightful holiday. We chose this hotel because of the lack of facilities (I was even amused that they could not provide me with internet access!) which discourage families with children and we have greatly enjoyed our previous holidays. Whether we return for a 4th year is now in question - such a pity as this an ideal location with stunning views of Capri and the Bay of Naples."
- Travel date: 1st September 2006
We have stayed at this hotel 6 times. Ea...
"We have stayed at this hotel 6 times. Each year we say no more. There must be other places to match up with it. We tried Amalfi Coast. Fabulous. But nowhere can match this wonderful hotel. It is not the most exclusive place and the food is good but not memorable. The restaurant is gorgeous and the setting unbelievable. Most guests at some stage experience a table with the most fabulous view of the Bay of Naples that no camera can do justice to. The sunsets are incredible. We have a fabulous photograph in pride of place in our conservatory of one such sunset captured during one of our holidays. Let me start with the rooms - although simply furnished they are very clean and comfortable with a mini bar stocked each day if needed - not too expensive either. A sea view is a must here and it is well worth the extra Â£5 - Â£6 pounds per person per night to secure this. The views are to die for. This is a shipping lane full of fishermanâs boats, pleasure crafts and cruise liners. The views are of the islands of Capri; Ischia, and Proschida. The hotel public areas are very clean, quiet and charming. There is little to do at the hotel during the day or night but the sheer beauty of the views and peace and tranquillity make up for this. A free bus service takes twenty minutes to transport you to the hustle and bustle of Sorrento. A trip well worth the effort, lots of lovely walks and sleepy Italian villages all around. Be warned it is a very hilly area. It is not a place for those wanting nightlife and late night drinking. It is ideal for honeymoons and those wishing to get away from it all in the most beautiful part of the world that is a 2 hr flight from England. Do not take your children they will be bored. Go alone for that second honeymoon. We love the place. The staff are fabulous. The pool guys cannot do enough for you, and you have never tasted tuna/tomato salad like it till you have eaten it at the pool bar on a gorgeous sunny day looking at the Isle of Capri. I could go on forever about this place. Try it for yourselves you will love it providing you just want peace and tranquillity in one of the few undiscovered treasures of the world "
- Travel date: 31st July 2003
Top traveller tips for Hotel Delfino
"It's OK if you have a sea view. "
Hotel Delfino is also called
- Delfino Hotel
- delfino hotel massa lubrense
- hotel delfino sorrento