Reviews summary

4
Good
( 1856 reviews)
Brilliant
1431
Good
308
Average
70
Poor
30
Awful
17
  • 4 room
  • 3.5 pool
  • 3.5 beach
  • 5 service
  • 2 dining
  • 2 amenities
  • 4 value
  • 3.5 food
  • 5 cleanliness
  • 5 location
 

17 Traveller reviews from Holiday Watchdog

Wonderful hotel, brilliant views and very good service

5
Brilliant
by
Reviewed Sat 9th of June 2012

"We have just returned from a one week stay. The hotel was lovely, the views superb across the bay of Naples to Vesuvius, and the food really good: well presented and the staff cheerful and helpful, which made the whole experience a joy. The room was spacious, well appointed and comfortable with a balcony which, although on the road side, even had a view of the mountains. The pool and beach jetty had good bars and helpful staff. The hotel is a bit of a walk from town centre. Sorrento is a good base to explore the area and a pleasant town to stroll around or find a cafe and watch. Would love to return. "

Holiday details

  • Travel date: Sat 9th of June 2012

Rating breakdown

  • 5 Location
  • 4 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 4 Value
  • 5 Food
  • 5 Cleanliness

Beautiful hotel and location, shame about the staff.

3
Average
by
Reviewed Tue 25th of January 2011

"We stayed here in mid October 2010. The front desk were very good-helpful and pleasant as were the barmen. The cleaner was very nice and the room immaculate. We didn't have a room with a view as we spend a lot of time out hiking so don't bother about the room.

However, things did not live up to expectations in the retaurant. The Maitre D and his assiatant were okay, but the waiters looked bored unless you were young, glamorous, dressed up to the nines and/or very, very wealthy-I expect they are only nice to who they think will tip the best (we never tip)
One night we more or less had our dinner thrown at us, that was obviously the last time we ate there (I recommend Il Leona Rossa-good food and cheap) and to add insult to injury the food was forgettable. Breakfast was standard, tinned fruit etc, coffee was a bit dull.
The view from the restaurant is nice, although at the price of the hotel, you want more than a nice view."

Holiday details

  • Travel date: Fri 14th of January 2011

Rating breakdown

  • 3 Beach
  • 5 Room
  • 3 Pool
  • 2 Dining
  • 2 Amenities
  • 2 Food

Poor service

1
Awful
by
Reviewed Wed 28th of July 2010

"Very poor service unless you are the right person/people. Waiting on staff looked bored and disinterested, some with bad attitudes.
Beach attendant very good though.
Poor quality food
Would do better to stay at another hotel, this is very below par."

Holiday details

  • Travel date: Tue 27th of July 2010

Rating breakdown

  • 3 Beach
  • 2 Room
  • 2 Pool
  • 2 Amenities

We stayed at this hotel for 2 weeks and...

5
Brilliant
by
Reviewed Wed 14th of November 2007

"We stayed at this hotel for 2 weeks and had a wonderful holiday. The views from the terrace over the Bay of Naples were stunning , especially the sunsets.

The food was good but sometimes the service was slow ( they cater for quite a number of large weddings which seems to effect the quality of service to guests on those days).

We upgraded to a room with balcony and sea view which was expensive and well worth the extra money.

There is plenty to see and do in the area particularly if you do not want to lay around the pool or swimming platforms all day. We preferred our visit to Herculaneum on the train as it was less frenetic than the Pompeii visit on an organised coach trip. The drive down the Amalfi coast is a must but only if someone else does the driving as it was quite hairy - the coach drivers were wonderful negotiating the narrow roads and tight bends.

Boat trip to Capri was very easy and the designer shops in Capri Town beautiful but extremely expensive. The weather was brilliant and the holiday a great success.

We would certainly have no hesitation in recommending this hotel - several guests seemed to be on repeat visits."

Holiday details

  • Travel date: Wed 14th of November 2007

Spent a wonderful two weeks at the Grand...

5
Brilliant
by
Reviewed Tue 9th of January 2007

"Spent a wonderful two weeks at the Grand Hotel Amabsciatori in June 2006.

The hotel is beautifully maintained and the staff are very efficient. Room was spacious and cool, upgrade to a side sea view room if you can.

Views over the Bay of Naples from the dining room and terrace are spectacular. The food was delicious - plentiful breakfasts and full waiter service in the evening, with several choices for each course.

Desserts are to die for (prepare to put on a few pounds)! Lunches in the poolside bar are also good (especially the pizza) but watch out for the drinks prices.

Pool area is well maintained, or you can take the lift down to the hotel's own bathing platforms by the sea. Deckchairs and parasols are free, but you have to pay for sunbeds.

The hotel is about 10mins walk into Sorrento which is lovely to wander around in the evening. Lots of shops, bars and restaurants in case you fancy a change.

With regard to excursions, Sorrento is a great base for exploring the area.

The Amalfi drive coach trip is a must. Other trips can be undertaken alone - catch the ferry over to Capri, or Naples if you fancy experiencing a bustling city.

You can also catch the train to Pompeii, much better then going on a coach and it means you can go later in the afternoon when it's cooler and the crowds have died down.

Another tip: if your budget can stretch, try to stay the night in Capri, you get a much better experience after the thousands of day trippers have left. It's not cheap, although we managed to find a small B&B (Hotel La Tosca) for about £80 a night.

Make sure you take the bus to Anacapri and take the chairlift to the top of Montesolar, the views are amazing. Slightly more expensive than the buses are the open-topped taxis, also a great experience.

Overall - yes, we spent more than we usually would on a Summer holiday, but it was worth every penny!"

Holiday details

  • Travel date: Tue 9th of January 2007

"Amazing..!"

5
Brilliant
by
Reviewed Fri 30th of November 2012

"We have just returned from a 2 weeks stay at the Ambasciatori and got married in our second week at the Cloisters in the centre of Sorrento. What can I say as Sorrento and the locations nearby are just so lovely anyway, we had such a fabulous time, the hotel is just gorgeous and has a lovely feel about it. We came to Sorrento the year before to check out the hotels for where we wanted to stay for our wedding and as soon as I walked into the Amasciatori I knew it was the one. Right on the cliff top with breathtaking views of the Bay of Naples, it is just so peaceful and relaxing. The gardens are lovely with chairs and tables dotted around everywhere so you can always find a little spot to sit with your other half and a bottle of wine to watch the beautiful view of the sun setting in the evenings. Although there is a pool, during the day we preferred to go down the lift to the bathing platform and sunbath down there where we also cooled off in the sea. There is also a little cafe / bar to get drinks - the chap the runs it, is so friendly and can't do enough for you.

The food was excellent, my other half likes his food and keeps on raving about it even now that we are back at home. Although we went out some days the lunch menu is also really good. Many of the other guests were regulars to the hotel, mainly English and they were all so friendly, we spoke with many of them. You end up relaxing at the hotel that you may not even feel the desire to leave it, so many nooks and crannys!

We liased directly with the hotel manager for our wedding reception and found him very helpful and pleasant. Our guests at our wedding all thought the hotel was lovely and loved enjoyed our wedding day. They all have said how gorgeous the food was and how courteous and attentive the staff were. I gave them some table decorations / favours that I had brought over and they did a great job with laying them out the tables looked fantastic, the hotel provided beautiful fresh table flowers. Our wedding cake was amazing, Italian style with almonds and lemons, it tasted gorgeous! Our guests were so impressed! The hotel also arranged our taxi to and from the Cloisters and also a piano man for the evening do when we all went to the bottom of the garden and watched the sun set and danced. It was such a lovely day, we even spotted 2 dolphins in the sea below us which made it even more special. The football ground over the road also let off fireworks in the evening which felt like they were for us as they were so close, which was a perfect ending to a magical day! We definently will go back, maybe for our 5 year anniversary..!"

Holiday details

  • Travel date: Wed 5th of July 2006

Perfect choice for Sorrento experience!

4
Good
by
Reviewed Sun 11th of November 2012

"Just returned from the most idealic trip to Sorrento. Stayed a week at this hotel, booked easily over the internet a double de-lux room with sea view (Room 302) for 290 euro per night. The room was spacious with a seating area at one end, mini bar, good sized bathroom and very good air conditioning. We had a balcony that opened out on the side of the room, although small looked out over the bay of Naples and was large enough to sit on. Also a 'port-hole' window that opened right out to let in sea air. The room was extremely quiet and never once heard any other guests even though the hotel was full. The breakfast was excellent with plenty of choice with an 'eggs chef' preparing fresh omlettes to order. A choice of sitting outside on the terrace or inside overlooking the magnificent sea view.
The hotel is placed high on the cliff with only a pleasant 10 minute stroll into town either along the cliff or through the shopping centre. There is a medium sized pool and lovely gardens. The only down side is that the hotel charge 5 euro per day to hire a sun bed by pool, but on the up side there was always a bed available whatever time of day you fancied one. The hotel had live music several times a week on the terrace which was there if you wanted it but didn't disturb you if your were in your room.
We didn't eat in hotel in evening as prefered to tlry different restaurants in town, to be honest the food in Sorrento is pretty poor, most restaurants serving cheap tourist fare, i.e. pizza, pasta and chips, but we did find an excellent restaurant newly opened called 'Photo' in the town which I would recommend to everyone who enjoys good food. Anyone wanting to visit Pompeii suggest you do it yourself, tours and very expensive and taxi drivers will try and gain your trust to make you use them again. One taxi driver offered to take the two of us to Pompeii for 150 Euro and bring us back. We actually took the train for 3.70 euro each which is a very pleasant 30 mins ride from centre of Sorrento and takes you right to the entrance of the ruins whereby it costs 10 euro each to enter. All in all it was a very good holiday."

Holiday details

  • Travel date: Sun 2nd of July 2006

Excellent all round Hotel

5
Brilliant
by
Reviewed Fri 30th of November 2012

"Just back from 7 night stay. Chose the Ambasciatori over other hotels mainly from reviews and review photos and we were not disappointed, in fact it surpassed our expectations. Like other reviewers we are delighted we chose a room with a sea view as the views and particularly with the sun setting (we were on 3rd floor) are magnificant and the balcony was spacious. Well worth the extra expense. Our room was really nice, well decorated, very clean and spacious with good sized bathroom. Towels changed every day and bed linen 3 times in the week. Hotel supplies towels for using at pool and decking areas. The decking area is great for sunbathing and has a small snack bar run by the excellent Salvatori.
The staff are all very professional, effecient and friendly. The grounds are beautiful and extensive. The food was all round very good with plenty of choice at breakfast (champagne availabe at breakfast). We never had any trouble getting a table at various times. Some people like to get tables by the window which has great views but these are limited and you may have to wait. There is an outside area of the restaurant which is really nice.
We found the hotel position great as it was a pleasant 10/15 min. walk from the centre therefore a bit quieter. All in all thoroughly enjoyed our stay and we will be back."

Holiday details

  • Travel date: Sat 17th of June 2006

Nice Hotel

3
Average
by
Reviewed Thu 6th of December 2012

"I enjoyed my stay at this hotel we only had a rear view room with a view of a wall with the restuarant above unfortunately we could hear the music whenever it was on which did not lead to early nights and late lie ins. I would suggest to anyone that you pay the extra fora seaview room. The grounds of the hotel are lovely as is the decor inside the hotel . The staff are pleasent especially down at the decking! and the Breakfast is very good . We though the evening meal over priced for what it was though. It is about 15min walk to the centre which normally is fine but with a twisted ankle I was dissappointed to find that the bus to town was always full and didnt even stop for us and taxi's were 8 euros for less than a mile!!!!! (not the hotels fault ) The views are excellent from the hotel it is in a beautiful spot."

Holiday details

  • Travel date: Tue 6th of June 2006

Old School Elegance

4
Good
by
Reviewed Thu 18th of October 2012

"Our profile-Active 40/41 married New Yorkers, avid travellers!

We loved this place! We chose it based on the reviews and it exceeded our expectations. We had a full sea view room - the only caveat is do not stay on the 4th floor-it is right under the dining room and you hear everyone stomping around from early in the am through the other meals! We asked for a room change and the excellent Manager, Massimo, gave us a lovely room one floor down. The rooms are average in terms of a 4 star - i.e. rather dated bathrooms for the price BUT the views are mesmorizing so we were fine. The grounds are absolutely gorgeous-they are quite extensive so take a little tour- it's like having a private park. The pool area is very charming and is next to the outdoor restaurant where you can have lunch or a cocktail.

A very extensive breakafst is included and served over the water in a large dining room. We did not eat at the hotel but it seemed to be served on the early side.

If you are looking for a slick, modern hotel, go elsewhere-there is a great "classic" hotel vibe in this place - they staff is very professional and engaging. As I mentioned it looks a bit worn but this is part of the character. It's about a 15 minute walk from the very busy center-a bus actually stops right in front of the hotel if you chose not to walk. We would stay here again."

Holiday details

  • Travel date: Sat 3rd of June 2006

Disappointing.

3
Average
by
Reviewed Sun 28th of October 2012

"We stayed at this hotel because of the recommendations here but were unfortunately disappointed. Our sea view room was fairly dowdy and could have done with refurbishment. Unless you moved furniture the only mains socket was in the bathroom.
Food was good but portions on the small side. Dining room was busy at peak times, there was not enough capacity and a 20min wait was sometimes required. If you are vegetarian, as one of our party was, you will find you will soon be fed up with mozzerella. Friendly waiters though.
Location fairly good 15 min walk into Sorrento centre."

Holiday details

  • Travel date: Fri 2nd of June 2006

Excellent Hotel, Well managed, Great staff - friendly & helpful

4
Good
by
Reviewed Mon 15th of October 2012

"Just got back from a 7 night stay here. All of the staff without exception were friendly & helpful. Our room was excellent (we had a partial sea view).

Hotel has a large garden, pool, Lido area with easy access to swim in the sea & terraces with fantastic views of the Bay of Naples & Vesuvius. About a 10-15 minute walk from the main square in Sorrento - lots of good restaurants. We will go back again. HIghly recommended."

Holiday details

  • Travel date: Thu 1st of June 2006

Hotels near Grand Hotel Ambasciatori

Top traveller tips for Grand Hotel Ambasciatori

  • Rich_3.141 by Rich_3.141

    "Take a stroll round town in the evening and down to the fishing port at lunchtime. "

Grand Hotel Ambasciatori is also called

  • Grand Hotel Sorrento

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